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Bit Defender update of 7/22/22 caused my computer/system to no longer get log in screens for ATT.
Have not been able to consistently log into att.ctoom or att.net which allows access to my email account. spoke to Att. techs and engineers until 8/5/22 when I reached out via Twitter and was told to email Bitsy@bitdefender.com. I have heard nothing while ATT insists they see Bit Defender Blocking my access. .n I cannot be…
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Looking To Apply Best Settings For System Performance
I have Windows 10 running on a system with `Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz` and 32 GB of DDR4 RAM, so not state of the art, but not obsolete&slow either. Still, I could feel system performance decreasing after I installed BitDefender. This got me wondering if I could somehow tune the BD settings, disable some of…
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Bitdefender Keeps Setting My Folders Back To Read-Only
I have full administrator rights. Bit defender also controls Windows defender. I have marked a folder as not read only, but BD Internet Security, reverts folder back to read only. Also I have a new computer, uninstalled BD on old cmptr, but BD shows program is still installed on 3 not 2 devices. DA Edited by @Gjoksi:…
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Windows 10 Crash With A Stop Code After Installing Bitdefender Total Security
Hello Team Bitdefender! It's heartbreaking to say that BitDefender Total Security is causing my Windows 10 Pro OS to crash with a stop code as frequently as every 30-60 minutes. Initially, I thought it was due to some hardware or other drivers' malfunction. However, after ruling out one by one, I found out Bitdefender was…
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Time to adapt to the system
Hello to everyone in the community 🙋🏻♂️ I would like to know how long it takes for Bitdefender to adapt to my system? I say this because I believe there is a time for AV to adapt to the system and not consume so many resources compared to those who have installed AV recently. Thank you very much for those who answer 🙂
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Moved: VPN Premium Won't Turn On
This discussion has been moved.
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Payments issue
Hello, my name is Lyubomir Kandev. First sorry for my post here, but do you one of you have this error for payments. error name: CHALLENGE_ERROR I put my Enter the received password (OTP) and my pin code. And give me error: CHALLENGE_ERROR
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Bitdefender Update Error Code: -1004
Hi guys. Im trying to update Bitdefender but I get this error. Update encountered an error (error code: -1004). Bitdefender could not connect to proxy or update server configured. Please check your internet connection and try again. https://www.bitdefender.com/consumer/support/answer/16629/ I have tried these ways but…
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Bitdefender Total Security Blocking New Windows 11 x64 Update KB5018483
Been fiddling with updates for the past 6 hours, update is 2022-10 Cumulative Update for Windows 11 for x64-based Systems (KB5018483), ERROR is as follows, 'We couldn't install this update, but you can try again (0x80080005).' The error code relates to 3rd party antivirus and as I currently use bitdefender I am to assume…
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Very High Disk Usage During Update (Bitdefender Total Security 21.0.24.54 On Windows 10 64-bit)
Very High Disk Usage During Update Nzyme March 2017 I think the title says it all, I am running the Bitdefender Total Security 2017 (build: 21.0.24.54) on Windows 10 64 bit with 3GB RAM. I observed that whenever I manually updated BD, my PC would become unresponsive and when I see the disk usage, it would show around 100%.…
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Should I First Uninstall The Old BD Trial Program And Next Install The New BD Paid Program?
I have a trial version of Bitdefender Internet Security , I bought Bitdefender Total Security , activated it in the central console . Now how do I switch to my Bitdefender Total Security , should I uninstall and download the new one ?
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Moved: How to completely shut down the Bitdefender program?
This discussion has been moved.
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What Is "Silent update"?
I am sure this is a silly question, but can someone please explain me what are "silent updates"? Would they be automatic updates? If not, can I make sure BitDefender updates automatically every time there are new threat definitions, and also automatically runs full scans regularly? Thank you very much.
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'Update check interval' schedule is being ignored
BitDefender Internet Security (Paid version), Build 26.0.27.90, Engine version: 7.92916 Windows 10 Pro 21H2 19044.2006 I have automatic updates ON and Silent updates OFF, as part of long running problem I have had with engine updates disconnecting me from remote desktop sessions (but that isn’t what I’m reporting here).…
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Massive bug with new security update, causes File Explorer to crash
After this morning's security update patch (plugging that shadow volume exploit), the updated system now is very unstable. With the aforementioned file explorer crashes; see log excerpts at end, and more serious then that, Volume Shadow Copy Service is no longer a thing. Fix this! Faulting application name: Explorer.EXE,…
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Update Failing
Hi, I just looked at my dashboard recommendations to realize there was an update. I clicked install and after being stuck on 80% for a while, I got an error message (screenshot below). I'm currently retrying but I am stuck at 80% again. Does anyone know a fix? Also, I no longer see the update banner in the dashboard but…
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Bitdefender Total Security On Windows 7 Control Panels Are Just Blank
just installed total security on a windows 7 pc and the control panel will open but there is nothing i can read or see properly and popups just have a blue button
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A bunch of update error notifications + How do I delete Bitdefender VPN?
Hello, I just made a post a couple of hours ago about updates error whenever I try to update. For some reason I can't reply to it so I'm going to explain here: I reinstalled BD and now windows defender says it's out of date and I get an "update encountered an error" with a -1008 error code notification every few minutes.…
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Why does Bitdefender Total Security installation on my WIndows device fail to complete?
I am attempting to install Bitdefender Total Security on a new Windows device, running on Windows 11. I have checked that my subscription is active. I downloaded the executable installation file from Bitdefender's website, and ran it. I see two windows appear in sequence that I understand I am supposed to see. The first…
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Bitdefender Total Security And TorGuard
Hey. Just installed Bitdefender Total Security and it seems that it can't work with my VPN client TorGuard. When I try to run TorGuard client it comes with this message: In the firewall "torguarddesktopQt.exe" has full access. Any advice to get this to work? I'm not interested in using Bitdefender VPN. I usually use…
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My Huawei Share Multiscreen Collaboration Stopped Working
Hi all, after have installing bitdefender on my huawei laptop(windows 11), my huawei share stopped working. Huawei share is a tool that connects your phone to your computer using multiscreen collaboration where you virtually project your phone screen onto your computer. Anyone could give me an explanation ?
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System slow down after installation
After years with Karspersky, I have installed Bitdefender some days ago. Since then, I am experiencing a consistent slowing down of the system, when connecting to specific websites. What's the reason for this? Any remedy?
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Bitdefender blocking UUP Dump
I had turned off Bitdefender Shield in “Protection Features > Antivirus > Advanced > Bitdefender Shield before starting UUPDump, but it still blocked UUPDump. Copy of Notifications follow: Bitdefender Shield in “Protection Features > Antivirus > Advanced > Bitdefender Shield before starting UUPDump. Potentially malicious…
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Latest Update Blocks Discord And Valorant, But Not Other Sites (YouTube)
Hi, On my daughters' Windows PC (completely up to date Win 10), Bitdefender updated and afterwards Discord doesn't work (never connects) and Valorant won't work. Web browsing is mostly broken but some sites, such as youtube, does work. Explorer itself is sort-of hung but if I disable the Ethernet adapter, explorer springs…
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Bitdefender not updating since September 26, 2022
Good morning, Please assist me. Usually Bit updates every morning when I switch on my laptop. It encountered an update error on 26 Sep, and has not updated since. Im concerned. Your reply is appreciated. Thank you Heidi
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Why am I getting "update error -2023" on one of my 20 machines?
Just started happening earlier this morning: "update now" fails with error -2023. I cannot find any information on error -2023. BitDefender Central for my account shows this particular machine operating normally, with no issues or security alerts for quite some time. What is error -2023? What does it tell me to do? It…
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Code erreur 2023
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Moved: Annoying popup saying my system is at risk
This discussion has been moved.
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Add a device - My wife's laptop problem
Hello, I went through the steps to add my wife's PC laptop. On my computer, it shows it has been added and protected. On her laptop, it shows Bitdefender has expired. There is an icon to click on in the left sidebar that I can open to view this message. There appeared to be no problems when I clicked on the link in the…
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Moved: I want to purchase a different version of Bitdefender. how can I upgrade without having 2 s…
This discussion has been moved.