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Initial full scan time
On my initial full scan on windows my scan only ran for 3 minutes and looked at about 400k files. Why so quick? This is an old pc with millions of files.
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Bitdefender Antivirus Plus forcing to uninstall Comodo firewall
Hello, I bought Bitdefender Antivirus Plus for one of my machines, since I always wanted to try it, but I'm having serious doubts about the product now. I downloaded the installer from my bitdefender central, ran the installation and it always stops, complaining about my Comodo firewall and forcing me to uninstall it. It…
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Mac installation question - Antivirus and VPN Premium
Hi. I've just purchased Bitdefender Antivirus for Mac as well as Premium VPN subscription. I understand that the regular VPN is part of the Antivirus programme, however I cannot seem to install the VPN Premium alongside it. Every time the download link says that I already have the software installed and I have to uninstall…
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Will Bitdefender Install On A Google Chrome OS Notebook?
Will Bitdefender Install On A Google Chrome OS Notebook?
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How do I update Windows?
How do I update Windows 10 - BD has switched it off, and can't see how to force an update in setting
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Anyone Have Event 3033 Logged In Code Integrity Operational Re: antimalware_provider64.dll?
Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\SIHClient.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender Security\bdamsi\266416669197826934\antimalware_provider64.dll that did not meet the 12 signing level requirements. Bitdefender Total Security…
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Hello, I am trying to purchase Bit Defender Premium Security but keep getting an error.
I have been getting the below; Error processing the credit card transaction. Please enter another card or try to finalize the transaction in a few minutes. Bank keeps telling me there is nothing wrong with the card and there was no attempt either of such a transaction on their system. I have tried using different credit…
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After a Vulnerability Scan, I get instructed to update Windows Defender
Per the subject, these messages are CONSTANT . . . EVEN AFTER I INSTALL THE DAMN WINDOWS DEFENDER UPDATE!!!! Frustrated and am seriously considering not renewing my Bitdefender Total Security . . . One last rant - why in the hell is it so difficult to contact customer support, i.e., I could not find it on this damn site.
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Replacement hard drive
I have 3 PCs. One failed and I have fitted a new hard drive. It seems to work OK. All three were protected by Bitdefender but the one on which I have fitted the new hard drive is not seen. How can I remove Bitdefender from the old machine? Note I cannot do it from the the old machine because the old machine does not see…
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Could Bitdefender be blocking install of an update?
I am using Tusk for my browser, I received notice of an update for the browser which I downloaded immediately . The application didn't run automatically so I went to downloads to run the application but it wont run even as administrator. I'm stuck could anyone help
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Bitdefender Total Security not updating after subscription renewal
Since renewing annual subscription to Bitdefender Total Security (Build 27.0.14.78) the program has stopped updating. When selecting a manual update it just runs without any results. Any ideas what the cause might be and how to fix it?
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réinstallation propre après un bug de mise à jour
Bonjour on ne peut plus réparer Bitdefender ? quand j'essaie la désinstallation pour réinstallation propre . J'ai ce message : Ce qui est étonnant puisque c'est moi l'administrateur. Cordialement
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vulnerability does not clear after installing updates.
I ran vulnerability scan, and it showed that I had an update to install. I installed the update, and it said that the update was installed. However, when I went back to the vulnerability scan it said that I needed to install an update, but it is the same update as indicated before. what do I do in this situation. I looked…
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problemi di installazione sul portatile
Ho effettuato tutti i passaggi per installare il prodotto sul mio portatile però mi viene detto che l'abbonamento è scaduto.
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I have Build 26.0.36.193 and can't update to 26.0.7.36
I need the update, because I want to transfer my passwords from Wallet to Password Manager. I can save my passwords to a CVS file, but can't export them to PM. I believe this is because my version is older. It is updated to the Build I have. Any help would be appreciated.
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Disappeared control panel
The last Win update (KB5028166) not on the desktop "Bitdefenner logo" did not work and at the same time your so-called control panel. How do I get those back thanks Regards Schan.
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Cannot install newly purchased version (from Best Buy)
I keep getting the Communication failure error shown below. I have tried rebooting to no avail. Can anyone help? Also, Bitdefender Central shows that my PC is not protected under my current subscription. Clicking Enable Protection does not work (2nd image below).
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Can't install BitDefender on a new PC
Hi. I've just bought a new PC, and I want to install BitDefender and Password Manager on it. I have everything installed on my old PC, and the new PC recognises that I have an account, but won't let me install anything. Can someone please help me sort this out?
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Where did my apps go?
I tried installing a Bitdefender update and it was successful and my VPN and Bitdefender security app disappeared. When I click on the Bitdefender app that is still on the computer it says I don't have "bdcommonlibs.dll installed. The two apps were on the computer until I tried the download. What happened? It says I'm…
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Unable to install Bitdefender on Window 11 laptop
Getting an error message when trying to download the downloaded program file that says The app you are trying to install isn't a Microsoft- verified app. The pop up error box suggest I go the MS store or change settings. I have tried changing settings but that does not seem to help. I have tried to install via link and…
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Do I need to reinstall Bitdefender or is there a different problem?
I downloaded and installed Bitdefender Total Security a couple months ago and didn't have any issues with it. Recently I scanned with the rescue environment as well as use the one click optimizer due to persistent high disk usage and slow performance (which I suspected was either due to a resilient threat or errors). No…
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I recently uninstalled Bit Defender, why are there still Bit Defender Services and apps running?
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Position of security widget in Bitdefender Antivirus PLUS
Hi, The security widget is in the upper left handside of my screen. How do I move it the the lower right handside? Best regards.
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Is there any free version?
I wanted to know if there is any free version and where to install it Thank you
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Windows 11 running on Parallels on an M2 Mac
Tried to install Bitdefender Antivirus Plus for Window on Windows 11 Pro running on Parallels on a Mac Mini M2, and the installations stops saying that the program is not compatible with ARM Processors. The Bitdefender site says it is compatible with Mac M1 processors, so I am not sure what the problem may be. Right now I…
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i cannot install Bitdefender on my PC, please see spec below and hoping someone can help
Device name DESKTOP-I40D0QM Processor Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz 2.90 GHz Installed RAM 8.00 GB (7.83 GB usable) Device ID B9A52541-953E-40C3-85F5-7942558BD971 Product ID 00326-10000-00000-AA302 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this…
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Why can't I move my Widget?
Bitdefender just updated & seems to have relocated the desktop widget to the lower right corner of my display so it blocks that part of my task bar when it pops up. I had it positioned a bit higher so I can still see my task bar but now I can't move it! Why can't I move the widget any more Bitdefender? Please make it…
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No code!
I talked with a tech a while back and they said they will send the code to activate what i downloaded yet I didn't receive anything so I am wondering if I can get a refund? Christopher Boyle
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How do I get Bitdefender to startup when my computer is turned on.
Bitdefender does not startup when booting from the startup menu.
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Question About Build Updates
Hey guys, New to bitdefender and i just had my first build update. I was just watching youtube when my microsoft alert told me that i needed to enable an antivirus out of nowhere. I looked and bitdefender was shut off. I clicked the icon on my desktop and got "file location cannot be found" Then bitdefender just reopened…