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Problem reinstalling Bitdefender
Safepay stopped automatically opening when I went to two different bank websites- Chase and PNC. No recommended fixes worked. I tried to reinstall Bitdefender Total Security by removing the Device from Bitdefender Central and then reinstalling it. It never came up with the installation screen. The PC was listed as At Risk…
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bitdefender does not allow viewing of the USB drive
I installed bitdefender free version a year ago (more or less) a week ago I encountered a particularly serious problem. After turning on the PC and after having inserted for the FIRST time several USB drives (pen drives, external hard drives, printer) all is well no problem but if I then went to unplug the USB drive and…
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Bitdefender Security installation is launched, but does not install
I have alreday installed it OK in 3 devices. Last one is a W10 PC (legal), i7 sufficient disk space. I have tried several times the installation (in Administrator role), but the furthest it goes is to ask me authorize the launch of the downloaded file. And it is my best and key domestic device. No proxy. Please provide me…
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Malwarebytes said to be present when it is not found
I installed Bitdefender as I could not open two documents in Word at the same time, nor could I add an attachment to email in Thunderbird. I therefore suspected a virus. Bitdefender scan showed nothing, but next time I booted the computer it said (before Windows came up) that it had cleaned many but not all files. As the…
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Im a little bit confused
Hello! I think I need a little bit of help understanding if my antivirus has been activated or not. Because in the central it says that i have not installed the antivirus but i have the antivirus installed, but it says that im in free trial and it ends in 30 days. but the devices is the same and it has the same name in the…
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Bitdefender Installers SHA Checksums
Are the checksums published anywhere such as within Central to allow comparisons with downloaded installers?
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Cambiar una clave de activacion
Buenos Dias, Yo le doy soporte a varias empresas, por equivocación active la clave de producto en la que no es y necesito pasar la clave a otra cuenta de correo
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Has BitDefender reduced my Admin privileges?
I have Windows 10 on Dell XPS 17. I was trying the free BitDefender (BD). It seemed to mess up so much functionality that I restored a Macrium which PRE-DATED the installation date of BD. After the restore, I noticed 2 things: - BD was still present !! - My laptop was in a stable and consistent state, except for the…
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Why bitdefender gives installation errror?
I create my own business website of [link removed by admin] and use this software for the protection and security but when i can update the software it gives error why? how is it solved guide me in detail please...!!
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Event ID 4625 logged on install and subsequent reboots
Duplicated this several times now. When I install Bitdefender Total Security it logs two events in Audit Faliure of 4625 It complains that the built in Administrator account is disabled and the DefaultAccount. See below This is for the DefaultAccount the Error is the same for the Administrator account (Blocked PC Name for…
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Windows 11 not updating after installing Bitdefender.
I am unable to update windows neither from bitdefender app or windows update section. What should i do to update it ?
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Stuck on "Uninstall your current security apps". How can you find out what needs to be uninstalled?
Installer wont let me proceed with installation until the listed app "Trend Micro Maximum Security" is uninstalled. However there is no program with that name on my computer. Is there a way to find out what exactly needs to be uninstalled? Is it possible that it is a glitch? I had found one related program (CleanerPro) and…
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Bit Defender Scan is killing my CPU is this normal?
I'm getting very high CPU usage when I run a scan, it fluctuates but my PC is overheating and blue screening as a result. CPU gets to 99c. CPU: 12th Gen Intel(R) Core(TM) i9-12900K 3.20 GHz I had thought this was a problem with the hardware so I just took the whole thing apart, dusted, reapplied thermal paste, runs…
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Question about reinstalling Bitdefender
Today, I installed a big critical update for Windows 10. It was around 100 GB. Do I need to reinstall Bitdefender and VPN after this kind of Windows update? Or do I only do a reinstall when I update the operating system to a new version? I'm thinking of updating to Windows 11 eventually... Thanks for any help.
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I cant install bitdefender.
Hi I have a laptop with windows 11 and trying to install bitdefender but it wont allow me and states 'the app youre trying to install isnt a microsoft verified app'. Please can someone help? Ive gone onto settings and tried to change to 'everywhere' under 'choose where to get apps' drop down. But i dont have the…
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BD Total Security Wants Me To Lower My Screen Resolution From 2560x1440 To 1024x768
This is more of a complaint than a question. When I installed BD Total Security, it wanted me to turn my screen resolution down to 1024x768 so it could fit on the screen. My OS recommended screen setting is 2560x1440, so I'm not about to turn it down just for BD and ruin the display quality for every other application.…
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Please stop grabbing window focus on update pop-ups
Running Antivirus Plus, I keep getting these ridiculous pop-ups about service restarts despite suppressing all pop-ups in the settings. Even worse, they grab the window focus so if you're doing absolutely anything else then your work or your game is interrupted. Enabling Work Profile or any other profile does nothing. I…
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One time code
I am tryting to find teh onetime code to load Bitdefender on other PC's
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Update encountered an error (error code: -1007).
I tried all solutions listed in Support, uninstallation included: no one works. Uninstallation proceeds to 83% but then it states "uninstall failed". What can I do anymore? I'm not updating BitDefender since 26 April
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Update May 5th
When I install the latest update on my computer (Windows 11) it doesn't start anymore. I have to go back to an aerlier installation point to make my Pc work again. And Bitdefender is the only update right now. Please check it out.
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bdservicehost using one CPU indefinitely
I am running Bitdefender Antivirus Free, Build 26.1000.32.77 on a Windows 10 desktop. My TaskManager has shown "bdservicehost" taking up one full thread of CPU load (which is 25% CPU utilization on my 4-core machine) continuously for at least the last 8 hours. It's consuming about 440 MB of memory, which is not a problem.…
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PC Crash Today After Notification To Restart. Any Help?
I had a major crash this afternoon after Bitdefender advised an update has happen and needs a restart. The pc would then not boot correctly. I also now done a window 11 update. I seem to have got the pc working again but when I look at the bitdefender window it says error not found next to the logo.and on the support…
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Total Security Installer Flagged As Malware
As in the title - I have downloaded from my Central account the Windows installer for Total Security and this is being picked up as malware on VirusTotal and Hybrid Analysis. Trojan.Generic.Win32.1697845 is noted by Zilya via ViusTotal and Trojan.Win32.Malicious.4!e by AegisLab via Hybrid Analysis where Filseclab also…
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Bdservicehost memory footprint in Win 11 vs Win 10
I have a five PC license to Bitdefender Total Security and see a big difference in the amount of memory BD uses in Windows 11 vs Windows 10. I have three windows 10 systems and two Windows 11 systems. Just looking at bdservicehost On the Windows 10 systems the memory usage is 230MB to 300MB even after several days of…
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Advanced Anti Virus Settings Keep Changing / Notifications Vanished
Hello I'm using BD Build 26.0.34.162 on an older Windows 8.1 machine. 2 days ago, I got a warning that a new piece of software was trying to modify command lines in my OS with malicious instructions. Bit Defender (apparently) handled the threat appropriately. As soon as I finished, I uninstalled the offending software and…
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Your not connecting to my gmail address
You’re not connecting to my Gmail address! You were trying to verify it and it’s not happening. What to do?
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Can we reinstall Bitdefender after fresh installation of OS?
Hello! I am unable to reinstall Bitdefender total security after a fresh installation of Windows 10. After accepting the Bitdefender subscription agreement, the pop-up box is just vanishing. I tried to enable protection at Bitdefender Central without success, encounter same issue. Any suggestion/support would be greatly…
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UI - Text selection problem
Hello I´m using the Total Security Version in Portuguese Brasil. I was trying to select a content in a notification to futher search about what is about and just realize a mouse displacement. Altought the selection occours it start a few characters behind of where the mouse it´s showing. Just made a record. How to fix…
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Update broke Options
Recently Bitdefender updated and upon restarting, all my firewall settings were erased and the Dark Theme was gone. No more Dark theme toggle in settings. Firewall also stopped working for a bit and the windows firewall automatically kicked in instead. I rebooted and re-did all my firewall settings but can not longer…
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Bitdefender Antivirus Plus Dashboard disappeared
I'm just posting this in case it helps someone. After many back and forth with support and mounting frustration this finally worked for me. So one day my paid Bitdefender Antivirus Plus Dashboard disappeared. Gone from my system tray. Clicking on the desktop icon brought nothing up. It was strange I've been using it for…