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BitDefender taskbar icon symbol meaning
The Bitdefender icon in my windows taskbar includes a little "space invaders" symbol in the bottom right hand corner. What does this mean?
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atc.sys causes high CPU usage when opening Signal Desktop
Symptoms: "System" uses over 33% CPU when opening Signal Desktop. This is not happening with other known Programs on the system that are being opened on a regular basis. How to replicate: Open Signal Desktop. How to check: With Windows Performance Analyzer. Outcome: The atc.sys is (h)eating up the CPU ;) My System: Intel…
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Cannot log into Bitdefender on Windows 10
Hey there, About a couple months ago I reset my Windows 10 computer, after which I wished to reinstall Bitdefender Total Security. I downloaded the .exe file through Bitdefender Central, executed the file, everything went correctly, until I was met with the login screen: I could not proceed after entering my e-mail, the…
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Exploring the Latest Windows Features: A Discussion Thread
Hello Windows Enthusiasts! As we celebrate my one-year birthday here in the forum, let's kick off a discussion on the exciting developments in the world of Windows! Whether you're a seasoned Windows user, IT professional, or someone just getting started, this thread is open to all. Topic Starters: Windows 11 Adoption: What…
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BD won't let me install on a Mac without setting up a parental control.
Any way around this? I really don't want to have to set up a parental control/fake parental control. Thank you.
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Can't install Total Security
Hello, I am new here in the community and have a question, for sure somebody asked already. I bought a total security protection but I can't even install to my new laptop.
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Windows Update Error
I am not able to perform the Windows update sent by Microsoft in October of 2023. Web searches proved un successful is resolving this problem. Is this something you can help me with? There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support…
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Where Can I Get The Offline Installation File For BD Internet Security?
I will go to China soon, and I need an offline Version of actual Bitdefender to install on my private machine in China, as I cannot download files from Bitdefender, due to Great Firewall. Can you let me know where I can download it? Thanks. Kind regards. M.
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How would you go about resolving this conflict ? (see image)
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Update error
The BD icon that normally appears in my 'hidden icons' and indicates 'you are safe' no longer appears. 'Notification' from my BD menu says... ' Update encountered an error (error code: -1020). Please check your internet connection and try again. If the problem persists please contact support for a resolution'. I have BD…
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BITDEFENDER ANTIVIRUS
Windows security is telling me " Bitdefender Antivirus" on my desktop, is closed? My desktop computer Wireless network is blocked? However, my laptop is working perfectly and is on the same system?
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MS Windows 10 Store saying "not connected to the internet"
Hello, I am on windows 10 Home edition and updated to the latest updates (it does that automatically every night), i have only BitDefender as a protective product (no other anti virus / web protection / VPN ...) before BitDefender everything worked perfectly, but after installing and scanning i cannot use Microsoft…
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Setting all Bitdefender processes to run on only Intel 13900KS E-Cores
I saw another post about this with Intels 12th gen but the responding people had zero knowledge of how Intels 12th through 14th Gen processors all have P-cores and E-cores, and how programs like Bitdefender are able to be configured to only run on specific cores through the Affinity option in windows 11 task manager by…
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residue after bitDefender uninstall
i have decided to completely uninstall BitDefender free edition, but it left some security limitations that were not there before, (policy restrictions, UAC settings, registry changes, etc) as part of it's "hardening" process (i assume) How can i reverse all the things it has done ?
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Why uninstall root certificate?
A have the paid version of BD Total Security. When I installed it on a new device I was prompted to uninstall BD root certificate. Why?
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Created New Install of Windows and Install of Bitdefender
I updated Bitdefender so I can have the most updated version. Bitdefender was open when the update was almost finished updating then it gave me a prompt that said it needed to close or maybe their was an error not sure. Then Bitdefender asked to restart so that it could update itself. My question, is this normal, never had…
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BSOD caused by atc.sys
Since a few months I have experienced BSOD several times and the cause according to minidump files is atc.sys I reinstalled BD two times and it worked for 11 days. I just don't know what it can be. Never had this problem with BD before and I don't want to look for another AV software. I sent a ticket with my problem to…
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New Install - Pop up settings?
Windows/Goggle Browser. Previously cleared my cache to resolve some access problems. I now have another problem. Example: Costco website, when attempting to search/select for nearby stores the "find a warehouse" function after entering my zip code returns with unable to find.... many locations nearby, this was not a…
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Trouble Shooting Website Access - New Install
Hello All! New Internet Security Install - Attempted to pay my cell phone bill online after install, No problem signing into website but could not go to next window to view bill, all I had was a continuous spinning circle. This occurs with Bitdefender turned on or off. Call cell phone customer service and they had me open…
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Boot using USB thumbdrive
Due to a problem, I have to reinstall windows 10. I've created a ISO file on my thumb drive and I went into windows and changed the boot sequence to USB, but Bitdenfender is blocking the use of a thumb drive. How can I get my system to boot from a USB?
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Bitdefender wants me to restart my computer every day
Like the title says, every day it is asking me to restart. Is this how it behaves now?
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When trying to unistall kaspersky: this action is only valid for products currently installed
When trying to uninstall kaspersky anti-virus 2013 on control panel, I receive the message: 'This action is only valid for products that are currently installed. When trying to install Bitdefender, it gives the message that it can uninstall kaspersky and that I should do it myself. But I can't and Bitdefender can't. What…
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Bitdefender Antivirus Free (2023) / Exclusion not working
Hi, Can somebody please help because Bitdefender is driving me nuts !? I have noticed that the exclusion does not work in Bitdefender Antivirus Free v27.0.23.112 I already configurate Bitdefender to exclude a folder and whole disk from scanning and incoming downloads from certain software but Bitdefender still see it as a…
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I used the online uninstaller for bitdefender total security 2020 and it was uinstalled with error.
The message said to contact customer support for help. Bitdefender has processes running in the background which are slowing my laptop to a crawl, Please advise accordingly.
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Registry errors after installing Bitdefender
I have been using Bitdefender for a couple years. So far I haven't had an issue with it. But recently, I've noticed several registry errors on my computer after installing the latest version. The errors are: HKEY_LOCAL_MACHINE\SOFTWARE\Bitdefender\Bitdefender Antiphishing -> EnginesFolder-- The entry EnginesFolder points…
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I need to completely stop Bitdefender Total Security running on a Windows 11 PC. How?
I've run into some snag with my Windows 11 laptop and to get around it attempted to restore to the Restore point (checkpoint) I created a few days ago. But the Restore is failing with a message saying it could be due to antivirus software running, so to stop it and try again. I've tried killing the multitude of Bitdefender…
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Second Opinion Antivirus
HI, Is it possible to use Hitmanpro with Bitdefender as a second opinion scanner? Or, does it conflict with Total Security? Thanks 😁
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Remove Bitdefender without supplied password
I am an MSP and my client has Bitdefender on several computers. Their former IT firm did not supply them the password to remove. What options do I have?
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Purchase made under wrong Email
It seems that in my hurry I purchased Bitdefender with the wrong email adress; is there a way to change this purchase? That Email adress does not exist, and as such I did not recieve any links or data. Is there any way to solve this? The 'contact us' page had no information on it. I have the purchase information, if needed.
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In Place ISO Repair Win 10
I need to do an In Place ISO Repair to my Win 10 installation to fix a very peculiar issue on my Desktop. I am unable to tell exactly when the issue with File Explorer first occurred but their have been several updates to software recently including Bitdefender. Have tried every recommendation short of in place repair to…