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General Install question.... Looking for a Sticky.
Hello. I'm new to Bitdefender security solutions and am preparing to install Bitdefender Total Security onto my PC. I've read the User Manual and have checked out the relevant articles and videos on program installation at the Bitdefender support website. I'm curious if there is a "sticky" somewhere outlining ALL of the…
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Aceadj
I have a hp computer with windows 11, with the updates, it erase my icon for Bitdefender. How I can found and what I need to do it's not happen again.
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Automatic Updates
I have been using Bitdefender since 7 years without any problem. But in recent time i have seen that it updates lesser than earlier . Like earlier it updates almost 6-7 times in a day after 2-3 hours automatically. But now hardly 02 times in a day ...Not only that after boot many time it occurs that it doesn't update…
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My bitdefender autoupdate keeps switching itself off.
My bit defender auto update keeps switching itself off. I have to use a password to switch it on again every time I restart my computer Do I have a malware problem ?
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update error
hello, my friends. I have update problem and need your help. my win10 laptop installed 'bitdefender total security', and it got update error for days. ”update error... please check your internet connection and try again." I tried update it with or without an VPN, all failed. The weird thing is under the same WIFI network…
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Bitdefender is blocking an update - any help out there?
Hi, hoping to get a solution to something that is costing me money!!!! I'm a car tuner - I use Kess 3 from Alientech. I've been using it for months, updating every now and then, no issues. The new update from Alientech got blocked by Bitdefender which said it was a threat / poss virus etc. I contact Alientech who say…
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Downgrade to previous version
Hi, I have some problems on the lastest version 27.0.x.. Where can I download install previous version 26.x Regards
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texlutil.dll lacking after update
Hello, I just had a Bitdefender update which reloaded my PC. No luck now to start the Bitdefender. The message is texlutil.dll is lacking. I tried to uninstall the Bitdefender but blocked by windows which mentions that I have not the right to uninstall (repair) Bitdefender. I don't know what to do ? Any help ? Why people…
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Update requires restart?
What ignoramus has decided to require a restart after an update? Imagine busy on your system, work or gaming or whatever, something you do not want to stop, and seeing that there is an update for Bitdefender. For once, it interrupts you in your flow. Then you need to manually start the update, the second interruption. And…
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Bitdefender Icon has disappeared
I used to have the Bitdefender icon appear in the box that pops up from the task bar on Windows 10. It has disappeared and I now have to go to the website to launch a scan. Any ideas on how I can get it back? Thanks.
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Bitdefender install won't start
Hello, I'm trying to install Bitdefender on a second machine. I get the download from the site, but it won't start the installation. I have four more devices for my subscription, I've tried starting it as administrator, and I've disabled Windows' real-time protection; I have no other antivirus on my system. There's no…
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need live help
how do I contact a real person to address my problems with installing a recently purchased product? Written messages do not work for me as I do not understand them most of the time.
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Premium Security install failure & VPN issues
I have Bitdefender Total Security (Family Pack) installed on several PC's. It is expiring on Aug 4th, I found 'Bitdefender Premium Security' listed on the Bitdefender website and purchased that product. I did not renew the Family pack. Soon after the purchase I activated the Premium Version with the supplied Activation…
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Initial full scan time
On my initial full scan on windows my scan only ran for 3 minutes and looked at about 400k files. Why so quick? This is an old pc with millions of files.
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Bitdefender Antivirus Plus forcing to uninstall Comodo firewall
Hello, I bought Bitdefender Antivirus Plus for one of my machines, since I always wanted to try it, but I'm having serious doubts about the product now. I downloaded the installer from my bitdefender central, ran the installation and it always stops, complaining about my Comodo firewall and forcing me to uninstall it. It…
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Mac installation question - Antivirus and VPN Premium
Hi. I've just purchased Bitdefender Antivirus for Mac as well as Premium VPN subscription. I understand that the regular VPN is part of the Antivirus programme, however I cannot seem to install the VPN Premium alongside it. Every time the download link says that I already have the software installed and I have to uninstall…
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Will Bitdefender Install On A Google Chrome OS Notebook?
Will Bitdefender Install On A Google Chrome OS Notebook?
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How do I update Windows?
How do I update Windows 10 - BD has switched it off, and can't see how to force an update in setting
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Anyone Have Event 3033 Logged In Code Integrity Operational Re: antimalware_provider64.dll?
Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\SIHClient.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender Security\bdamsi\266416669197826934\antimalware_provider64.dll that did not meet the 12 signing level requirements. Bitdefender Total Security…
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Hello, I am trying to purchase Bit Defender Premium Security but keep getting an error.
I have been getting the below; Error processing the credit card transaction. Please enter another card or try to finalize the transaction in a few minutes. Bank keeps telling me there is nothing wrong with the card and there was no attempt either of such a transaction on their system. I have tried using different credit…
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After a Vulnerability Scan, I get instructed to update Windows Defender
Per the subject, these messages are CONSTANT . . . EVEN AFTER I INSTALL THE DAMN WINDOWS DEFENDER UPDATE!!!! Frustrated and am seriously considering not renewing my Bitdefender Total Security . . . One last rant - why in the hell is it so difficult to contact customer support, i.e., I could not find it on this damn site.
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Replacement hard drive
I have 3 PCs. One failed and I have fitted a new hard drive. It seems to work OK. All three were protected by Bitdefender but the one on which I have fitted the new hard drive is not seen. How can I remove Bitdefender from the old machine? Note I cannot do it from the the old machine because the old machine does not see…
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Could Bitdefender be blocking install of an update?
I am using Tusk for my browser, I received notice of an update for the browser which I downloaded immediately . The application didn't run automatically so I went to downloads to run the application but it wont run even as administrator. I'm stuck could anyone help
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Bitdefender Total Security not updating after subscription renewal
Since renewing annual subscription to Bitdefender Total Security (Build 27.0.14.78) the program has stopped updating. When selecting a manual update it just runs without any results. Any ideas what the cause might be and how to fix it?
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réinstallation propre après un bug de mise à jour
Bonjour on ne peut plus réparer Bitdefender ? quand j'essaie la désinstallation pour réinstallation propre . J'ai ce message : Ce qui est étonnant puisque c'est moi l'administrateur. Cordialement
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vulnerability does not clear after installing updates.
I ran vulnerability scan, and it showed that I had an update to install. I installed the update, and it said that the update was installed. However, when I went back to the vulnerability scan it said that I needed to install an update, but it is the same update as indicated before. what do I do in this situation. I looked…
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problemi di installazione sul portatile
Ho effettuato tutti i passaggi per installare il prodotto sul mio portatile però mi viene detto che l'abbonamento è scaduto.
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I have Build 26.0.36.193 and can't update to 26.0.7.36
I need the update, because I want to transfer my passwords from Wallet to Password Manager. I can save my passwords to a CVS file, but can't export them to PM. I believe this is because my version is older. It is updated to the Build I have. Any help would be appreciated.
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Disappeared control panel
The last Win update (KB5028166) not on the desktop "Bitdefenner logo" did not work and at the same time your so-called control panel. How do I get those back thanks Regards Schan.
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Cannot install newly purchased version (from Best Buy)
I keep getting the Communication failure error shown below. I have tried rebooting to no avail. Can anyone help? Also, Bitdefender Central shows that my PC is not protected under my current subscription. Clicking Enable Protection does not work (2nd image below).