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Instability Issue - BSOD - atc.sys
Hi, I am reaching out through the community since it seems obvious that the "support" system is completely useless! I sent two weeks ago a complete report of the issue with the log, the detail of what was done, .dmp of the crash and the .info file. However I have never received a response and since I have no backup of that…
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Wacatac B ml detection from defender in bdservicehost.exe
I had some issues with bitdefender not always starting after restart. I run the uninstall tool, restarted the pc, downloaded bitdefender from central. Somewhere in the process, defender removed bdservicehost.exe as it was flagged as Wacatac B ml, which I discovered later. After this installation, i got the message in…
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Error While Downloading Installation Files
Dear Experts, I'm running on Windows 10 and I keep having this message while trying to install Bitdefender Antivirus Plus. There is no problem with my internet connection. I make sure that there is no other antivirus installed and running in my computer, I have turned off real time protection of my Windows Security and…
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Anti-spam Toolbar in Thunderbird 115 (after upgrading from 102)
I just upgraded Thunderbird from version 102.15.1 to version 115.0. The Bitdefender Anti-spam Toolbar has now disappeared. I suppose that the toolbar was there immediately before the upgrade. I admit I almost never click on it, but it's vaguely reassuring to see there, and I imagine I would have 'sensed' its absence if it…
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I'm not able to uninstall bitdefender total security from the system.
Its asking me as above. I don't know how is it possible to change the name of the app. As it is already there in the system. Plz help...
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How to Install Bitdefender Total Security on Other Devices
I downloaded Bitdefender TS onto my pc two months ago and am now wanting to put it on to 3 other devices but am unsure how to do it, despite watching the Bitdefender video. The Bitdefender video shows this ........ ...but using a browser, myCentral Bitdefender page shows the image below. My actual account, (which is on my…
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Bit Defender Keeps Crashing Windows 11 - March 15, 2024
When this happened I removed and reinstalled Bit Defender and that worked for a week at most. WTH? My system hasn't been scanned for a month and Bit Defender doesn't bother to notify me of the problem; i only discover it when I start a manual scan. I'm not impressed.
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Critical Windows Update
I have completed a Vulnerability Scan... a "Critical" Windows Update is shown as in need of installing. I pressed the button... to no avail. Has anyone else had this problem? 20024-01 Security Update for Windows 22H2 for 64x based systems (KB5034441) If so what is the solution, if any at all. Unfortunately I am far from…
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Scans occur that aren't under protect
Hi, I know the issue of scans not being remembered are fixed but I have a new issue. Scans that I had created, that then got lost are now occuring without being on the list of scans here: As you can see no scans are scheduled but... This is a scheduled scan I created before the update that broke scans. It scans all changed…
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Direct Download links for Bitdefender Central Total Security & Communication Port Details
Hello Bitdefender Team, Greetings for the Day! I'm looking for direct download links for Bitdefender Central Total Security, share me the details where i can find the updated download links when the latest version is released. Also, request you to share the list of URL's along with the Port numbers which can be excluded in…
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Are you happy to see Bitdefender icon on your desktop every time after restarting Windows?
The thing is that I find and move to trash Bitdefender icon every time after restarting Windows and that irritates me.
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How do I install the download file for bitdefender?
I just purchased a subscription tonight around 8:30P.M., verified my email and have been able to log into the bitdefender central but everytime I click the "Install" button on antivirus plus OR VPN it proceeds to tell me that it is downloading on the top right of my browser but it eventually times out and says cannot…
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ea app being removed
Hi my ea app keeps getting removed can you please make an update to prevent this?
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Bitdefender Icon Missing From System Tray After The 2/21/24 Product Update (Requiring Restart)
Looks like this is a known issue, as it has happened before with other Bitdefender Windows customers. Can anyone help with a current workable solution? I need the system tray icon back, so I can manually update virus definitions, as the program in no longer auto-updating virus definitions! Please help! Thanks in advance…
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Disabled by WIndows Updates
I'm new to Bitdefender. My laptop has just installed a Windows 11 update and restarted. Following the update, Windows Security was happily reporting no issues, but looking in more detail I found there was no anti-virus protection or web protection running. Bitdefender had been disabled and I had to logon to restart it. My…
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Updates deleting custom scans
Something odd is happening with my Bitdefender Antivirus Plus updates. On Feb 19, 2024, the app updated itself, a pop-up appeared telling me that that Bitdefender had finished updating. I later noticed that my custom scans had been deleted and had to create them again. Today, Feb 20, 2024, same thing happened. Bitdefender…
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BD IS Update: Custom scans disappear // Settings reset automatically
Hello. Win 10 Pro 22H2, Ryzen 5 3600, B450, 16GB RAM, RX590 I did a manual update (right click on taskbar icon, intention was only to get quickly the data base update) shortly after starting my computer. BD Internet Security also updated from 27.0.27.130 to 27.0.30.136. I am facing the same problems that custom scans…
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How to scan automatically a device when mounted in an usb port?
I want that Bitdefender scan automatically a device when I insert it in a usb port
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How to know whether installation process is working or not
I have a screen that tells me that my desktop isn't protected but when I click on the button to Enable Protection the next screen tells me that a fix is in progress. After a short while, the screen reverts to the previous screen, telling me that my desktop isn't protected. I can see that some activity is continuing on my…
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Which unsupported browsers do Bitdefender users currently use?
Although Bitdefender covers a wide variety of Operating Systems and big named Browsers like Edge, Google Chrome and Mozilla Firefox; there are still browsers that are unsupported/under supported that leave security holes open for malware and tools that make Bitdefender's other tools leave an inconvenience for the user of…
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Installation fail
I have Bitdefender 'Internet Security' 'installable on 3 devices' and used on 2 devices. (laptops) My subscription still has over 40 days to run. On Bitdefender installed on the second device I noticed that VPN standard was not installing when using Safepay. I tried installing the VPN but it kept coming up with an error…
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Vulnerability Scan
I keep getting a message to update Chrome AFTER UPDATING THE DAMN APP A HALF DOZEN TIMES. WTF???
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BitDefender icon doesn't shows up.
I've been noticing this since for an year that whenever there are updates for the security product (BitDefender Total Security Antivirus), the BitDefender icon in the "hidden icons" won't show up sometimes after restarting the system upon update completion. By this I am unable to manually update the application further.…
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Bitdefender icon missing from System Tray after Aug 2023 Update
What happened to the icon in the system tray? It went missing after the latest update that required a restart. Does anyone know why or how to get it back?
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Update on Startup
Please add Update at Startup. I would like to have fresh definitions as soon as I start using the computer in the morning when I turn it on.
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Update of BD broke my Win11
Today Bitdefender Total Security did an update, and now the machine takes about 5 minutes to start, and while running it often hangs for a few seconds at a time. I uninstalled BD and all’s well again, reinstalled a new BD install and broken again.! I’ve been using for years and have subs for another 18 months I would…
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Αδυναμία φόρτωσης του internet Security For Windows στο Desktop . To exe File δεν φορτώνει .
Ενεργοποίηση προστασίας . Επιλέγω ενεργοποίηση και δεν γίνεται τίποτε
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Critical Update Download Failure
I cannot get this latest critical update to download successfully.
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Kindly tell me What is the right procedure here
Hi everyone, Whole I was searching for an answer to a received question from Microsoft team I saw this website? Says it is not allowed to proceed because of some sensetive information? What do you think is it that important to call the owner because everything and every other sites are open for me and I am facing no issues…
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FED UP WITH BITDEFENDER UPDATES - BLACK SCREEN FOR 3 MINUTES! ALTERNATIVES, ANYONE?
I am so over Bitdefender. I've been using Bitdefender for years, but the last few updates are forcing me to look elsewhere for a better defense software. Following the last two updates, logging into Windows brings up a black screen - FOR THREE WHOLE MINUTES! The first time I experienced the black screen, I forced-shutdown…