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Icon on the taskbar - problem still not solved
I have been using BitDefender Total Security for 2 months. Its performance with other antivirus programs is better. What is frivolous and compromising? After each Windows 11 update, the taskbar icon disappears. Over the course of 2 months, I have already reinstalled BitDefender 4 times! to get the icon back on the taskbar.…
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I have the family pack (15 devices) - Expires on May 10, 2025. where can I found the 2024 version
I have the family pack (15 devices) - Expires on May 10, 2025. where can I found the 2024 version
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temporary disable Bitdefender
I am having trouble getting the latest Windows 10 22H2 updates installed. After to talking to Microsoft support, it was suggested to temporary disable BitDefender, to see if that was blocking the updates. I've had BitDefender for a while and don't remember having trouble installing updates before. I was just wanting to…
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Cannot load bitdefender
Since purchase on 22 Nov 23 I've not been able to install bitdefender. The furthest I've managed is tp get to this page How should I proceed?
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Hi, I just purchased the Total Security for Windows 10
Hi, I have a question not sure what to do or not? I just purchased the Total Security for My Windows 10 for the $49.99 Canadian Dollars sale. This 1 I know of, The Red B button was put to My Desktop to download the BitD... The Total Security box up now, Then I got 2 more Red B buttons on the Desktop I know full well I…
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installing in another region
I bought my account on AMAZON Gemany, and want to install it on my Computer in Namibia. What can I do to make it possible? It seems to be restricted.
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I have the current Bitdefender installed but...
My isp sent me a new router and i can connect to it but none of my Bitdefender products (vpn, password protection, etc.) will load. How can I fix this so I can use the new router?
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Install family pack does not start
I have total security with about 50 days left. Found a deal on family pack. Downloaded the installation file and ran it. I see the hour glass blink a couple of times, then nothing. Tried installation with activation key, nothing. Tried a second time with activation key, and it said "already active". Go to my subscriptions…
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Disabling Autopilot in Bitdefender Internet Security 2019: Seeking Step-by-Step Instructions
Hai.. I recently installed Bitdefender Internet Security 2019 and would like to disable the Autopilot feature for more control over my security settings and actions. However, I am unable to find clear instructions on how to disable Autopilot in the Bitdefender interface. I would greatly appreciate it if anyone could…
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Problem With Bitdefender Logo On Windows 11 Taskbar
Hello to everyone in the community! I created this topic to centralize the messages in case anyone is having the same problem. Today I performed a fresh installation on a device using Windows 11 and I noticed that the AV icon on the taskbar is missing the Bitdefender logo. It's not a serious problem, nothing that changes…
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BitDefender taskbar icon symbol meaning
The Bitdefender icon in my windows taskbar includes a little "space invaders" symbol in the bottom right hand corner. What does this mean?
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atc.sys causes high CPU usage when opening Signal Desktop
Symptoms: "System" uses over 33% CPU when opening Signal Desktop. This is not happening with other known Programs on the system that are being opened on a regular basis. How to replicate: Open Signal Desktop. How to check: With Windows Performance Analyzer. Outcome: The atc.sys is (h)eating up the CPU ;) My System: Intel…
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Cannot log into Bitdefender on Windows 10
Hey there, About a couple months ago I reset my Windows 10 computer, after which I wished to reinstall Bitdefender Total Security. I downloaded the .exe file through Bitdefender Central, executed the file, everything went correctly, until I was met with the login screen: I could not proceed after entering my e-mail, the…
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Exploring the Latest Windows Features: A Discussion Thread
Hello Windows Enthusiasts! As we celebrate my one-year birthday here in the forum, let's kick off a discussion on the exciting developments in the world of Windows! Whether you're a seasoned Windows user, IT professional, or someone just getting started, this thread is open to all. Topic Starters: Windows 11 Adoption: What…
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BD won't let me install on a Mac without setting up a parental control.
Any way around this? I really don't want to have to set up a parental control/fake parental control. Thank you.
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Can't install Total Security
Hello, I am new here in the community and have a question, for sure somebody asked already. I bought a total security protection but I can't even install to my new laptop.
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Windows Update Error
I am not able to perform the Windows update sent by Microsoft in October of 2023. Web searches proved un successful is resolving this problem. Is this something you can help me with? There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support…
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Where Can I Get The Offline Installation File For BD Internet Security?
I will go to China soon, and I need an offline Version of actual Bitdefender to install on my private machine in China, as I cannot download files from Bitdefender, due to Great Firewall. Can you let me know where I can download it? Thanks. Kind regards. M.
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How would you go about resolving this conflict ? (see image)
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Update error
The BD icon that normally appears in my 'hidden icons' and indicates 'you are safe' no longer appears. 'Notification' from my BD menu says... ' Update encountered an error (error code: -1020). Please check your internet connection and try again. If the problem persists please contact support for a resolution'. I have BD…
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BITDEFENDER ANTIVIRUS
Windows security is telling me " Bitdefender Antivirus" on my desktop, is closed? My desktop computer Wireless network is blocked? However, my laptop is working perfectly and is on the same system?
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MS Windows 10 Store saying "not connected to the internet"
Hello, I am on windows 10 Home edition and updated to the latest updates (it does that automatically every night), i have only BitDefender as a protective product (no other anti virus / web protection / VPN ...) before BitDefender everything worked perfectly, but after installing and scanning i cannot use Microsoft…
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Setting all Bitdefender processes to run on only Intel 13900KS E-Cores
I saw another post about this with Intels 12th gen but the responding people had zero knowledge of how Intels 12th through 14th Gen processors all have P-cores and E-cores, and how programs like Bitdefender are able to be configured to only run on specific cores through the Affinity option in windows 11 task manager by…
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residue after bitDefender uninstall
i have decided to completely uninstall BitDefender free edition, but it left some security limitations that were not there before, (policy restrictions, UAC settings, registry changes, etc) as part of it's "hardening" process (i assume) How can i reverse all the things it has done ?
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Why uninstall root certificate?
A have the paid version of BD Total Security. When I installed it on a new device I was prompted to uninstall BD root certificate. Why?
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Created New Install of Windows and Install of Bitdefender
I updated Bitdefender so I can have the most updated version. Bitdefender was open when the update was almost finished updating then it gave me a prompt that said it needed to close or maybe their was an error not sure. Then Bitdefender asked to restart so that it could update itself. My question, is this normal, never had…
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BSOD caused by atc.sys
Since a few months I have experienced BSOD several times and the cause according to minidump files is atc.sys I reinstalled BD two times and it worked for 11 days. I just don't know what it can be. Never had this problem with BD before and I don't want to look for another AV software. I sent a ticket with my problem to…
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New Install - Pop up settings?
Windows/Goggle Browser. Previously cleared my cache to resolve some access problems. I now have another problem. Example: Costco website, when attempting to search/select for nearby stores the "find a warehouse" function after entering my zip code returns with unable to find.... many locations nearby, this was not a…
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Trouble Shooting Website Access - New Install
Hello All! New Internet Security Install - Attempted to pay my cell phone bill online after install, No problem signing into website but could not go to next window to view bill, all I had was a continuous spinning circle. This occurs with Bitdefender turned on or off. Call cell phone customer service and they had me open…
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Boot using USB thumbdrive
Due to a problem, I have to reinstall windows 10. I've created a ISO file on my thumb drive and I went into windows and changed the boot sequence to USB, but Bitdenfender is blocking the use of a thumb drive. How can I get my system to boot from a USB?