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PC Crash Today After Notification To Restart. Any Help?
I had a major crash this afternoon after Bitdefender advised an update has happen and needs a restart. The pc would then not boot correctly. I also now done a window 11 update. I seem to have got the pc working again but when I look at the bitdefender window it says error not found next to the logo.and on the support…
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Bdservicehost memory footprint in Win 11 vs Win 10
I have a five PC license to Bitdefender Total Security and see a big difference in the amount of memory BD uses in Windows 11 vs Windows 10. I have three windows 10 systems and two Windows 11 systems. Just looking at bdservicehost On the Windows 10 systems the memory usage is 230MB to 300MB even after several days of…
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Advanced Anti Virus Settings Keep Changing / Notifications Vanished
Hello I'm using BD Build 26.0.34.162 on an older Windows 8.1 machine. 2 days ago, I got a warning that a new piece of software was trying to modify command lines in my OS with malicious instructions. Bit Defender (apparently) handled the threat appropriately. As soon as I finished, I uninstalled the offending software and…
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Your not connecting to my gmail address
You’re not connecting to my Gmail address! You were trying to verify it and it’s not happening. What to do?
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Can we reinstall Bitdefender after fresh installation of OS?
Hello! I am unable to reinstall Bitdefender total security after a fresh installation of Windows 10. After accepting the Bitdefender subscription agreement, the pop-up box is just vanishing. I tried to enable protection at Bitdefender Central without success, encounter same issue. Any suggestion/support would be greatly…
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UI - Text selection problem
Hello I´m using the Total Security Version in Portuguese Brasil. I was trying to select a content in a notification to futher search about what is about and just realize a mouse displacement. Altought the selection occours it start a few characters behind of where the mouse it´s showing. Just made a record. How to fix…
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Update broke Options
Recently Bitdefender updated and upon restarting, all my firewall settings were erased and the Dark Theme was gone. No more Dark theme toggle in settings. Firewall also stopped working for a bit and the windows firewall automatically kicked in instead. I rebooted and re-did all my firewall settings but can not longer…
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Problem With Bitdefender Logo On Windows 11 Taskbar
Hello to everyone in the community! I created this topic to centralize the messages in case anyone is having the same problem. Today I performed a fresh installation on a device using Windows 11 and I noticed that the AV icon on the taskbar is missing the Bitdefender logo. It's not a serious problem, nothing that changes…
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Bitdefender Antivirus Plus Dashboard disappeared
I'm just posting this in case it helps someone. After many back and forth with support and mounting frustration this finally worked for me. So one day my paid Bitdefender Antivirus Plus Dashboard disappeared. Gone from my system tray. Clicking on the desktop icon brought nothing up. It was strange I've been using it for…
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Access is Denied (os error 5)
Hello everyone, Before I explain the problem I am having, I just want to say that I have reached out to the Microsoft Windows and Rust communities in an attempt to find a solution. I have had the rust language installed on my machine before and had no issues running the installer. I needed to reinstall it today, though,…
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How to disable the 'activate automatic profiles' popup?
How do I disable the repeated popup prompts for ‘Boost your devices profile, activate automatic profiles’? I have 'Special Offers' off in the settings I have 'Recommendation notifications' off in the settings Bit Defender Internet Security, Build 26.0.34.145 Thanks
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bitdefender (error code: -1105)
On our current laptop we had installed Bitedefener - free version. Running Window 10, Version 10.0.19044 Build 19044 I can find the build of Bitedefener we are running. It keeps returning the error code which means the update will not occur? Please advise what i can check to determin what action to take. Thankyou
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update fails at 80%
ive put in a ticket already but was curious if maybe someone has a solution. i have about 10 computers on my network with BD installed. when i try to update it will go smooth until 80% where it will stay and eventually fail resulting in an error code -2009. windows 7, 10, and 11. i can download the offline update however…
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Can I find an updated version somewhere to get the latest new version working or what do you think?
Dear, a while ago I purchased Bitdefender Total Security for the first time, today I installed on it my windows laptop, but according to me laptop I get the message that my version of the application would be outdated. Despite I did the full installation today. Currently have the version: 26.0.34.145 of BITDEFENDER TOTAL…
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BD client is regularly waking sleeping mechanical drives for no reason?
At this stage, this is only a possible BD fault. I’ve not conclusively proven this is caused by BD (yet) I have two large mechanical drives which are set to sleep after 10mins. They don’t contain programs or anything that should regularly be accessed. I can sometimes go a whole week without accessing any data for them, but…
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Bought Bitdefender today, twice my Explorer has been changed in multiple ways
Is it Bitdefender or Edge? I've barely used Edge and never Bitdefender. Something happened today. Not happy. I've spent 14 hours working on the problems I've had. These are only a few.
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Heavy use of System Memory(RAM)
for some reason bit defender is using up a lot of memory which is unacceptable... this has been working fine until the latest update. futher more there are times when the processor spikes up too. what seems to be the problem? please can you help..as it gets difficult to use the pc after some time and this is unnaceptable…
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Issue With Bitdefender Installation On i7 Laptop. Any Help?
Hey guys, I'm having trouble installing Bitdefender on my i7 laptop. Every time I try to install the software, the installation process takes forever, and sometimes it gets stuck in the middle of the installation. I've tried downloading the software from different sources, but I still can't seem to install it properly.…
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How Can I Reset To Original Settings Of Bitdefender?
How Can I Reset To Original Settings Of Bitdefender?
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When will the new version of bitdefender come in 2023?
When will the new version of bitdefender come in 2023?😁
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New Bitdefender Update Affecting Games. Any Help?
I have a RTX 4090 and an AMD 5950 with 64gb of ram á 4000mhz. A lof of threads are popping up regarding this subject.
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Bitdefender Services Won't Respond. Any Help?
Hi. So I have bitdefender total security and I have an issue. After i installed Bitdefender total security.. Bitdefender won't load its services and Crashes I tried manually launching bdagent.exe but that failed. Is there a way to fix this?
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How to remove an upgradetool error?
Good morning, I've been getting this error for a while now when I start my system. How can I eliminate it? Regards
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How To Show Windows Defender As Active?
My job requires me to connect to a Pulse Secure VPN and part of that requirement is having Windows Defender showing as active. Is there any way I can still use Bitdefender while showing the system that Windows Defender is active? Is there any way to get around the conflict that having both active would cause? I really like…
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bdservicehost.exe excessively running for days at a time
Even after a reboot, and network cable unplugged the bdservicehost.exe runs for days at a time and utilizing 10% of my Intel Gen11 i7-11700k @ 3.60GHz. Also I see 500+ individual threads from the process doing something in the "Common Files\bitdefender\..." directory. This all began after the last Automatic last week…
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Bitdefender Agent Will Not Download Further Information. Any Help?
I just bought Bitdefender, the product will not download the full install. It says that I have slow internet connection, but I do not. I checked my download speed is 545 mbps. Is there a full download file that I can download from somewhere directly to skip going through the agent? I uninstalled my other firewall/antivirus…
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I Need To Have Bitdefender Installed. Any Help?
I Need To Have Bitdefender Installed. Any Help?
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After A Clean Win 11 And BD Install, BD App Icon Is Blank On The Taskbar. Any Help?
Hello all, Anyone has an idea on why the Bitdefender icon is using the default "blank" one on the taskbar? I noticed that the icon reverts to the BD icon upon pinning then unpinning the application on the taskbar. However it only lasts until the app is closed, then it returns to a blank taskbar icon on relaunch. A minor…
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Weird Pop-Up Showing Up After Installing Bitdefender. Any Help?
I installed Bitdefender recently. After installation, this pop-up window is showing up continuously. It goes for a minute when I click ok then comes back again and again. Any Idea what this means?
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BD Total Security build 26.0.34.145: What Is "cloudintergrator.dll"?
I Updated The Software To The New Version BITDEFENDER TOTAL SECURITY 26.0.34.145 I Looked In Bitdefender Update & I Saw This What Is It The following files were downloaded: cloudintergrator.dll
