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I had virus protection from Kaspersky. When I was notified that they are no longer authorized to do
this I was offered Bitdefender to take the place of Kaspersky and I accepted that. I'm now receiving information that I don't have a Bitdefender account. I'm obviously concerned. Can you help me? Dudley M. Glenn
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updates errors cuz if dns
can clearing DNS CACHE cause the update errors, if yes then how to fix this error permanently ? i use vpn then i clear the cache.
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Bitdefender's auto shut downs
Bitdefender Total Security occasionally shuts down unexpectedly , i need to know that does this happen because of it's auto update ? and is my computer safe at that time , i mean if i am browsing at that time ll i be safe enough? or if i m using a bitdefender vpn at that specific time ll i be safe ?
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Update of threat database
Hi all, by mistake I have clicked "not now" on my dashboard. Now it has been two days that I do not receive any updates of the threat db and I don't have the option on the dashboard. How can I manually enforce an update?
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Total Security-White screen
I have iMac and tried to activate Bit Defender Central. The screen goes white and nothing happens! Am I missing something?
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Help! Bitdefender's Auto-Installed Chrome Extension is Disrupting My Workflow
Hi Bitdefender Community,I hope this message finds you well. I am reaching out to express my frustration regarding an issue I have been experiencing with Bitdefender. Recently, I noticed that Bitdefender automatically installs the Anti-Tracker extension in Chrome without my consent. This has become a significant…
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Downloaded one product, another got installed!
I downloaded and installed Bitdefender Internet Security but ended up with Bitdefender Premium Security with VPN and a bunch of other junk that I did not want. Uninstalled everything, afraid to try again. Why did Bitdefender install so much stuff that I did not want? Thank you very much, Bitty
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Brand new as of today installation of bitdefender requires updated IE 11
I spent a few hours getting all prereqs and KB articles installed only to get a non-working, non-updating program that shows a screen that tells me that my IE is not up to date. Are you all right? This is 2023, and no one uses IE 11. It is not supported as of 2022. It is not possible to get further updates yet you require…
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Unable to Uninstall Bitdefender
I am trying to uninstall Bitdefender, to reset my Settings password. After getting the message "you need Admin permissions", I used the Bitdefender Uninstall/Removal tool, yet it still refuses to delete everything - now it says I not have sufficient access and need to contact Admin. What is up with this, why is it so…
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Updates take a long time and render my PC unusable while updating.
Why can't I choose when to run the update so my work is not interrupted?
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Bitdefender Install on Windows 10
I cannot remember the Admin password. Is there a way to install Total Security package without the Admin Passord on Windows10?
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Why do auto updates encounter very frequent errors?
why does auto updates are encountering very frequent errors ?
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I am new to bitdefender and can't download the installation file
I am new to bitdefender and cannot download the installation file for Total security. Seems to have an outflow error. I figured my browser was stopping the download. I have disabled all security settings for Firefox and window defender. My machine seems to be wide open. However Bitdefender total security will not download.…
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Two-factor authentication not possible
Good day I have created a new account so that I can describe my problem here in the expert community and also download a test version so that my newly formatted notebook is protected. I lost my mobile phone and now I no longer have access to the installed 2-factor authentication. Unfortunately, this happened when I…
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Unable to install Total Security,
I uninstalled Bitdefender Total Security by mistake while reinstalling it I got a message saying "Uninstall Iolo antivirus" which I have not had on my laptop for months, I have searched for remnants of Iolo Antivirus/Iolo System Mechanics in programs and register and deleted what I found but I am still unable to reinstall…
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windows updates
Why does bitdefender say in notifications that there's a critical windows update, but if I go into windows and check for updates, it says I'm up to date?
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Uninstall fails removal from gmail/outlook
as a 40 year well-seasoned software/hardware electronics test engineer - air force one & department of defense experience - your installation fails removal in gmail accounts continuing to populate with "bitdefender safe" and "bitdefender dangerous" folders that have invaded my registry and gmail account even after deleting…
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I reset Windows 11 due to an upgrade issue. Bitdefender was removed with reset .
How to get Bitdefender installed if my profile says it is still on???
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installation problems
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Can I, do I need to, update the Bitdefender database?
I've switched over to Bitdefender this week in the unpleasantness regarding Kaspersky. Most anti-malware programs I've had in the past required, or at least allowed, me to update the malware database with a mouse click or two. Is that a feature of Bitdefender? Thanks. Jimmy
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Remove Anti Spam Toolbar in Thunderbird
Hi - this has been asked before but nobody has posted a working solution. I'm using Thunderbird 102.3.1. I have disabled the Bitdefender anti spam toolbar in settings, but the toolbar returns when I restart. Please help! It's a big, annoying toolbar and I don't need it. Thanks.
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Installing
Hi I have Bitdefender Total Security Family 15 devices installed. I now wish to switch to Bitdefender Total Security 5 devices. Do I need to uninstall Bitdefender Family from all my devices then install Total Security. Thanks
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Bitdefender not appearing under root\securitycenter2, should it?
Should Bitdefender be appearing when you run the following in the PowerShell? Get-CimInstance -ClassName AntivirusProduct -NameSPace root\securitycenter2 It doesn't on my PC but everywhere else it seems to be running ok. I don't think it's an issue but just wanted to check.
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Excessive Scan Time
Not sure what to expect as I'm a new user of Bit Defender Total Security. First, installed on a W7Pro64 Dell T1700. After the normal reboots, etc, all the icons on screen were totally rearranged and the screen resolution and colors were much worse. A number of reboots again and long waits and changing things has seemed to…
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Comment réaliser une mise à jour en dehors des mises à jour automatiques
😕
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error -1017
update error -1017. How to fix?
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Bitdefender permanently broke my System Restore feature how to fix?
So normally bitdefender blocks you from using system restore, so you need to uninstall it when you want to goto a previous restore point However I did a system restore twice, and the first time it restored old bitdefender files, and those bitdefender files blocked me from restoring the 2nd time (to a different restore…
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Websites erroring out
I just uninstalled Kapersky and loaded Bitdefender and am having all kinds of trouble. My OS is Windows 11 and PC. I use MS Edge as a browser. When I click on a link from my news page or try certain websites (i.e. Facebook) it tells me MSN shut it down. I have tried restarting my WiFi, Modem. computer to no avail. I'm…
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Bitdefender Install on Windows 11
I cannot remember the Admin password. Is there a way to install Total Security package without the Admin Passord on Windows11?
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Computer Not Waking Up After Install Of Bitdefender
Since installing BitDefender a few days ago when my computer goes to sleep I cannot wake it up and am forced to reboot, getting a "Windows did not close properly" message. I can't fins anything in the settings and "Activate profiles automatically" is disabled. I'm running Windows 7 pro 64 bit and had used Kaspersky for…