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Memory leak when streaming media DLNA/SMB after update Bitdefender
Hello, Ive been using BD since many more than 10 years. Always reliable. But since the last update (12-7-2024) i have issues. I use my computer for streaming media through my network (from the computer to my mediaplayer, Oppo UDP 203). Media consist of .MKV / MP4 files on my hard drive, they are shared through both windows…
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Blue screen when using Ethernet connection on laptop
I am encountering a Windows 11 Pro Blue Screen when my Ethernet cable is plugged into my laptop or the docking station. The blue screen occurs within 1-10 mins from log in. The computer runs fine when the cable is not connected and using WIFI to connect to the network. When researching this issue on the Internet, I learned…
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Error code 1020
I just received this error when trying to upgrade - Update encountered an error (error code: -1020). Please check your internet connection and try again. If the problem persists please contact support for a resolution. I have tried to search for this code but no results Anyone know anything about this? Thanks in advance.
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Installation Troubles
Hi all- Hopefully you guys are able to shine a light into my installation troubles. I download the file, then I get an error saying installation failed (see picture), also ran a reliability report and got the following. Any suggestions? Source Bitdefender redline update Summary Stopped working Date 12/20/2024 3:36 PM…
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Windows Error Event 10 & 214 AppReadiness of BDContextualMenu
I have two types of Windows 11 Error Events from Octorber 2024. (These are translated from Korean to English) Windows Error Event 10, AppReadiness Appx operation 'RegisterPackageAsync' on 'BDContextualMenu_1.0.0.1_neutral__wyhbsbn8my8n2' failed for user 'S-1-5-21-3827810689-2773908409-1804755854-1001'. The…
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Looking for a "Quick" Way to Temporarily Disable Bitdefender on Windows
I recently installed Netgear Armor (powered by Bitdefender) on my Win 11 computer. At times, I need to temporarily disable the app, and I can't find a quick and easy way to do that. Let me know if I am missing the "quick and easy way" or there simply isn't one. Thanks in advance.
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Windows reinstallation - Can't install Total Security
I have just rage-quit and reinstalled 24H2 because the desktop picture kept changing (long story) Now, Bitdefender Central says that my computer is protected, and was even able to 'perform update successfully' except that no Bitdefender product is even installed. Of course, because Bitdefender Central thinks it's…
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how do i find out my activation code belongs to what account i used
have activation code from bestbuy , i lost what account it belongs any of finding this out. thanks
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Uninstall trial after full product install
I had the trial version of Total Security installed on Win 11, then installed the full version. I still get the "x days left" warning, but can't seem to uninstall just the trial without uninstalling the whole thing. Some functions of the full version aren't working, specifically access to firewall rules.
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Bitdefender version update failing
I run Bitdefender Total security on several devices. On my desktop it is running version 27.0.45.220 but on my laptop it has been stuck on version 27.0.40.174 for several months now. Its updating but not the version. What can be done?
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Problems with startup of PC and browser.
Q1: "Updating encountered an error (error code: -1002, Could not resolve server). Please check your internet connection and try again." A second try succeeds. What is happening here? Q2: At PC startup and startup of Firefox browser with VPN off, when I try to connect to google it times out. Then same with mychart. Then if…
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Weekly offline update
Hi, In this post : There is a link under "Update Bitdefender's Threat definition offline" it's down now and showing 404 error. what is the new link for downloading offline update?
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Can Silent Update Notifications be disabled?
I have silent update enabled, which says it updates in the background. However, I get a notification when the update starts and another when it ends. These notifications take window focus, it does not seem particularly silent. I can't see any settings to do with these notifications, is there any other way to stop this?
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Not allowing shutdown just restarts
Running Windows 10 and installed bitdefender a few months ago. When I try to power of my PC it just restarts instead. This happened in the past and I had to reinstall. Why has this happened again after running for several months fine?
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Bitdefender's update interval is set to hours
The update interval of Bitdefender has been set to 8 hours since one of the product's updates a few months ago. I have multiple times turned it back to every hour and it keeps reverting to "8 hours". This setting is set without any usage Profiles being active at the time. Is this a bug or is the new default update check…
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Windows security
Is it beneficial to disable Windows Security when running Bitdefender?
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Why couldn't I connect to some websites?
I am new to Bitdefender, When I start my computer Bitdefender VPN remains disconnected. When I try to connect to any website with Firefox browser I get "Server Not Found". Then when I load my Bitdefender Premium VPN manually by clicking [connect] I can connect to amazon.com but not community.bitdefender.com. With Chrome…
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I just bought a total protection key but..
I put it and installed it with the same email as my trial version,now in the central i got 2 options to pick one email the results are : 1) trial version that is connected and ends in 17 december 2) paid version that says "you are in danger" + "you cannot add more devices" But the bitdefender.exe does not say trial anymore…
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New SecurePass
I had a very bad experience with the new SecurePass. It doesn’t display email addresses during multiple account selection, and it doesn’t support ChatGPT login.
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How do I get the Bitdefender emblem displayed on my reset computer?
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Can't download
Everytime I try to download, a message appear that the file has fail a virus scan, but I can't work out what is scanning the file! I'm using Windows 10
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BitDefender Not Compatible With Windows 11 24H2
Hi, I keep being disconnected with the host. The current installation package in the cloud portal isn't compatible with Windows 11 24H2. The smaller download package and the epskit x64 abort with the same result. Its ridiculous there's no fix to the issue.
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Unable to connect to the server
I can't get my antivirus to log in Message me below Of course I'm connected to the internet Unable to connect to the server Sorry we are unable to connect the server. Please try again latr Try again
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Bitdefender services are loading now, please wait
I'm getting the above message when mouse pointer is hovering over the Bitdefender Icon in the Sys tray. I have uninstalled and re-installed (just). When I did this it said "you are safe" BUT, after a reboot it goes back to the above error. Bdservicehost and BDuserhost and other BD's are showing in Task Manager. Win 11 23H2…
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BITDEFENDER FAILS AFTER WINDOWS 10 UPDATE ON 11/14/2024
Bitdefender will not work or reinstall after yesterday's Windows 10 update. This has been escalated because the instructions from Lori P. failed. The uninstall tool worked; however, every attempt to reinstall failed with an error message that indicated all related directories could not be cleared. Therefore, I have…
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Do i need to permanently disable Windows Defender in Win 11 ?
I'm sorry, but as a complete newbie to Windows 11 I am totally confused ! My question is: I have downloaded and installed BD today, but do i now need to permanently disable Windows Defender in Win 11 ?
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Windows 10 explorer blinking problem after installing Total Security
Hello eweryone. I hope you can help me. So I have a Lenovo laptop and recently my computer was going crazy. After logging in my desktop/explorer gets constantly blinking. I was unable to do anything... except calling Task Manager via Ctrl+Shift+Esc but this was freezing with 100% processor usage... Shortly after it exited.…
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Proxy settings etc.
I am so sick of "can't access the internet" every time there's an update on my computer, requiring me to go into settings AGAIN and fix things due to how Bitdefender operates.
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New scan technologies
Hi, The new changelog says the following: Integrated new scan technologies What exactly does that mean? Something completely new or just an update to the current one? Greetings
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RAM Usage Variations
I still don't quite understand why the "bdservicehost" process goes from using about 400 Mb of RAM to even about 70/80 Mb while using the computer. Why is there such a big difference in RAM usage? Couldn't it always use about 70/80 Mb?