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Unable to uninstall Bitdefender
Hi I am unable to uninstall bitdefender product due to a admin password which I have not received or been informed of. How can I progress please? Cannot gain access to ANY website on my computer other than Bitdefender ???
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I am getting Error Code 1014 when Bitdefender tries to update. I can't find how to correct that.
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Virustotal flagging BD's free installer.
I downloaded BitDefenders free package installer and scanned it on VT and DrWeb, Zillya, and Jiangmin keep flagging it as a trojan. VT link:
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Why do you have to Uninstall your Firewall before Installing free BD Antivirus
Why do you have to Uninstall your Firewall before Installing and trying "free Bitdefender Antivirus" I can get anywhere unless I agree to uninstall my Firewall Why not have trust to the user but maybe just warning him, that he have to know what he is dealing with ;) ? BR
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Secure Pass Set up
Good afternoon, I am having a heck of a time setting up secure pass. I do not know how to create a master password. Also, I cannot input information. Thanks BR Sams
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need offline installer
dear team , send offline installer curent update link
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Can I install and leave Forticlient intact?
Hi, Just purchased BitDefender and went to install. It wants me to remove Fortinet Antivirus. I looked and don't see any way to seperate Fortinet Antivirus from the Forticlient app. A bit stuck as we use Forticlient to access work files. Any thoughts/suggestions? Thanks,
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Bitdefender total security system scan results discrepancy
Hi everyone, There is an issue with the system scan not showing the correct amount of items scanned in the app. When completed a "system scan" the results shown in the app do not match with the results shown in central. However when adding all the scanned items shown in the xml system scan log it generates after the scan…
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Bitdefender total security one-click optimizer scan results discrepancy in version 27.0.38.163
Hi everyone, After my bitdefender total security updated to version 27.0.38.163 the "one-click optimizer" incorrectly shows the scan results after running the optimizer. It first shows that it will delete about 13 items, 7 junk files and 6 privacy files, yet when after having ran the optimizer it shows a total of 11 items…
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Upgrade from windows 10 to 11
If I upgrade from windows 10 to 11 will Bitdefender stll work ?
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Word and Excel completely disappeared from my system, and NOW...
Hi everybody, I'm new here and need your help if you have any to offer, I'm not a tech head, but I'm not an imbecile either, so here's the deal. In late August, Word disappeared from my system, not the icon, the entire program, and about six, eight weeks later, Excel followed. I never use PowerPoint and of course, THAT…
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Why can't I see any text?
I recently installed Bitdefender and I can't see any text in any of the features. Support suggested that I uninstall and reinstall the program. I tried that but it didn't help. Any suggestions on what else I can do?
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New Bitdefender Update Affecting Games. Any Help?
I have a RTX 4090 and an AMD 5950 with 64gb of ram á 4000mhz. A lof of threads are popping up regarding this subject.
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Disable antivirus for unknown devices?
How do I disable Bitdefender protection on devices within my subscription, if I no longer want to protect them because I no longer know which computers they are?
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Is this normal?
Hi there, first time bitdefender user here, When I try to open Bitdefender from the taskbar it doesnt open but when I go into the search bar it opens from there
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Ultimate or Total Version?
Hello! I have just bought and installed the Ultimate version. However, the interface tells me that the Total version is installed. What is correct? Kind regards Klaus Hausmann
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Memory leak when streaming media DLNA/SMB after update Bitdefender
Hello, Ive been using BD since many more than 10 years. Always reliable. But since the last update (12-7-2024) i have issues. I use my computer for streaming media through my network (from the computer to my mediaplayer, Oppo UDP 203). Media consist of .MKV / MP4 files on my hard drive, they are shared through both windows…
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Blue screen when using Ethernet connection on laptop
I am encountering a Windows 11 Pro Blue Screen when my Ethernet cable is plugged into my laptop or the docking station. The blue screen occurs within 1-10 mins from log in. The computer runs fine when the cable is not connected and using WIFI to connect to the network. When researching this issue on the Internet, I learned…
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Error code 1020
I just received this error when trying to upgrade - Update encountered an error (error code: -1020). Please check your internet connection and try again. If the problem persists please contact support for a resolution. I have tried to search for this code but no results Anyone know anything about this? Thanks in advance.
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Installation Troubles
Hi all- Hopefully you guys are able to shine a light into my installation troubles. I download the file, then I get an error saying installation failed (see picture), also ran a reliability report and got the following. Any suggestions? Source Bitdefender redline update Summary Stopped working Date 12/20/2024 3:36 PM…
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Windows Error Event 10 & 214 AppReadiness of BDContextualMenu
I have two types of Windows 11 Error Events from Octorber 2024. (These are translated from Korean to English) Windows Error Event 10, AppReadiness Appx operation 'RegisterPackageAsync' on 'BDContextualMenu_1.0.0.1_neutral__wyhbsbn8my8n2' failed for user 'S-1-5-21-3827810689-2773908409-1804755854-1001'. The…
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Looking for a "Quick" Way to Temporarily Disable Bitdefender on Windows
I recently installed Netgear Armor (powered by Bitdefender) on my Win 11 computer. At times, I need to temporarily disable the app, and I can't find a quick and easy way to do that. Let me know if I am missing the "quick and easy way" or there simply isn't one. Thanks in advance.
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Windows reinstallation - Can't install Total Security
I have just rage-quit and reinstalled 24H2 because the desktop picture kept changing (long story) Now, Bitdefender Central says that my computer is protected, and was even able to 'perform update successfully' except that no Bitdefender product is even installed. Of course, because Bitdefender Central thinks it's…
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how do i find out my activation code belongs to what account i used
have activation code from bestbuy , i lost what account it belongs any of finding this out. thanks
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Uninstall trial after full product install
I had the trial version of Total Security installed on Win 11, then installed the full version. I still get the "x days left" warning, but can't seem to uninstall just the trial without uninstalling the whole thing. Some functions of the full version aren't working, specifically access to firewall rules.
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Bitdefender version update failing
I run Bitdefender Total security on several devices. On my desktop it is running version 27.0.45.220 but on my laptop it has been stuck on version 27.0.40.174 for several months now. Its updating but not the version. What can be done?
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Problems with startup of PC and browser.
Q1: "Updating encountered an error (error code: -1002, Could not resolve server). Please check your internet connection and try again." A second try succeeds. What is happening here? Q2: At PC startup and startup of Firefox browser with VPN off, when I try to connect to google it times out. Then same with mychart. Then if…
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Weekly offline update
Hi, In this post : There is a link under "Update Bitdefender's Threat definition offline" it's down now and showing 404 error. what is the new link for downloading offline update?
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Can Silent Update Notifications be disabled?
I have silent update enabled, which says it updates in the background. However, I get a notification when the update starts and another when it ends. These notifications take window focus, it does not seem particularly silent. I can't see any settings to do with these notifications, is there any other way to stop this?
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Not allowing shutdown just restarts
Running Windows 10 and installed bitdefender a few months ago. When I try to power of my PC it just restarts instead. This happened in the past and I had to reinstall. Why has this happened again after running for several months fine?