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Duo Desktop error b/c Windows Defender not seen
I just purchased Bitdefender to provide additional security. However my work requires that we verify system security using Duo Desktop. The Duo Desktop requires us to use Windows Defender before it will operate. From my browsing in these forums, it appears Bitdefender disables Windows Defender when it installs. But is…
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Code Integrity error after enabled Secure Boot
Hello. I'm using Bitdfender on Windows 11 Home and I am writing this post because I have a symptom that I would like to ask a question about. I just enabled Secure Boot and since then I've been getting the following logs in Event Viewer. Event ID 3033 Code Integrity determined that a process…
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Code Integrity Error Event ID 3033, is there a solution being worked on?
I did see this in another thread already created and the reason I am starting a new thread is because it said it was answered. There was no real solution in that thread or a fix. I am receiving this Code Integrity error Event ID 3033 with Information Event ID 3089 as well. It pops up in the log every minute. Event ID 3033:…
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How to change existing data directory of Bitdefender without disrupt functionalities on windows ?
I asked this question to different AIs.. they provide me following steps - Open Bitdefender settings Navigate to general / advanced settings tab Find settings related to "Data" or "Storage" Change the Data Directory Save changes and restart Bitdefender But the problem here is, there no such option related to change data…
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Bitdefender total security system scan results discrepancy
Hi everyone, There is an issue with the system scan not showing the correct amount of items scanned in the app. When completed a "system scan" the results shown in the app do not match with the results shown in central. However when adding all the scanned items shown in the xml system scan log it generates after the scan…
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Purchased Bitdefender Premium And Can't Install Download
I purchased the Bitdefender Premium and can't install the download. When I click on "yes" all that shows is a circle spinning and then it ends. Any feedback would be greatly appreciated! Thanks in advance!
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Install Bitdefender in Windows 10 Safe Mode
I mistakenly deleted Bitdefender when I thought it was crashing my computer.. How can I download it again without paying & while in safe mode as I'm still having the dreaded blue screen of death?
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However, the selected region of the VPN that bitdefenderVPN automatically connects to is now connect
bitdefenderVPN was frozen, so I deleted the device VPN=bitdefender WireGuard Configration. And I started it after the end of the VPN app, but I couldn't reload the device VPN=bitdefender WireGuard Configration. So I deleted the bitdefenderVPN app from my iPhone and downloaded it again from the Appstore. I registered my ID…
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Strange errors after latest update
Hi, This might be a longer than neccesary post, but since I spent my last 48 hours trying to figure out a problem that included chrome, .net environment, Windows encryption settings, router, my NAS (Mail server) and 1 zillion other things, it ended up beeing Bitdefender who needed some exceptions added. This included my…
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Microsoft Defender Updates
A vulnerability scan is suggesting that I should install Microsoft Defender updates. Do I need to install the Updates for Microsoft Defender?
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Icon in system tray shortly greyed out on startup since last product update
Hello, I recently installed a product update for my Bitdefender Internet Security Edition, which stopped the AV briefly and restarted it during the installation (as usual). I restarted Windows shortly after and immediately saw that the Bitdefender icon in the system tray is greyed out on startup for a short time (10…
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Problems installing Bitdefender Total Security
Hi, I'm trying to install bitdefender total security but the process seems so badly flawed I can only assume I'm doing something wrong. Running Windows 11, browser is Brave and I'm currently using AVG antivirus. I go through the install process, however as part of the install I'm required to sign into bitdefender via my…
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Bitdefender UI doesn't show
I have a Windows 10 PC with bitdefender installed. When I try to "Show" the bitdefender main window nothing shows up except for the "B" icon on the taskbar. I can ALT/TAB to the window, the preview is empty and the window does not show up. I have downloaded the uninstaller but the uninstaller has the same UI issue. So at…
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Windows 11 Update
I confirmed one thing, if you update from Windows 10 to 11 then many of software's give error due to OS update so how I can solve these issues? Please give solution of this problem.
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My Bitdefender version hasn't updated to the current build though it's been available for weeks.
Hello, I just have seen that my current bitdefender version still has the second-to-last build 27.0.55.296 upgraded on December 8. On the homepage I have found that the up-to-date build 27.0.55.298 had been released on December 11 already. I always update my Bitdefender right after starting the PC with a right mouse click…
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If I shut down my pc while bitdefender is auto updating virus dabase will the files be damaged?
If I shut down my pc while bitdefender is auto updating virus dabase will the files be damaged? in case of damage in virus database or the software will it tell you that files are damaged and need to reinstall?
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Bitdefender total security incorrect language in notifications
Hi everyone, I'm using the Dutch version of bitdefender total security and there is a mistake in the language in notifications, for the notifications of the previous day it says it in English not Dutch, "yesterday at" should say in Dutch "gisteren om".
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Bitdefender Total Security v27.0.55.298 threat detection pop up issue
Hi everyone, I have a fresh install of bitdefender total security version 27.0.55.298 and I'm not getting the pop up message when a threat is blocked. The blocked threat does show up in the notification tab.
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BSOD caused by atc.sys
Since a few months I have experienced BSOD several times and the cause according to minidump files is atc.sys I reinstalled BD two times and it worked for 11 days. I just don't know what it can be. Never had this problem with BD before and I don't want to look for another AV software. I sent a ticket with my problem to…
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Any insights how to solve this error? I cannot setup email protection for an Outlook email address.
Every time that I attempt to set up email protection for my Outlook email account, I receive the following error: I've tried restarting but nothing helps.
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"Premium Security" Upgrade Did Not Replace "Total Security"
Hello All, I've got a problem which I'm hoping someone in the community can help me with. I used to have a subscription to "Total Security" which is expiring in a few days, so I have upgraded to "Premium Security". I'm on Windows 11. However my Bitdefender app on the laptop still says "Bitdefender Total Security", not…
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Bitdefender not updating, just sits for days
I use the update when requested, but it never updates….days
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Bitdefender DLL corruption causing Windows 11 failures, “Bad Image” errors, and blocking reboot
I am experiencing a severe system integrity issue that appears to be caused by corrupted Bitdefender components, specifically Bitdefender DLLs injecting into other applications and breaking core Windows functionality. Symptoms: -Multiple applications (notably Steam) fail to launch with “Bad Image” errors referencing…
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"Configuring Bitdefender Antivirus" pop-up at boot.
Hi there, I assume that this is nothing but upon booting my PC today my bitdefender tray icon briefly dissapeared as Bitdefender did "configuration" on something. It completed successfully and my product has been able to update & scan much the same as always. I did notice that I now have 3 licenses free instead of 1 and so…
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Fire Fox
Has anyone got a popup when opening up Fire Fox asking to donate? I just closed the browser, reopened it the popup did not appear again. I would like to uninstall Fire Fox but would I have to disable the Bitdefender extensions prior to uninstalling? Thank you
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Blue screen when using Ethernet connection on laptop
I am encountering a Windows 11 Pro Blue Screen when my Ethernet cable is plugged into my laptop or the docking station. The blue screen occurs within 1-10 mins from log in. The computer runs fine when the cable is not connected and using WIFI to connect to the network. When researching this issue on the Internet, I learned…
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Install ultimate over a total security wont work
Im renewing my subscription of Total security with Ultimate Security and when i run the install file it wont progress thru to the install page just disappears and reverts back to the normal back to windows page
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Update stops at 90%
Well its back. When I go to the right hand corner and right click on Bit Defender and select Update, it goes to 90% and stops. If I cancel the update all of Bit Defender shuts down. When I reboot and try to do the update again it says Threat Information Update 0.00 & Product Update 0.00. If I continue it stops at 90%…
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Slowly takes RAM from my Windows 11 via bdservicehost until the computer freezes
Avoid Bitdefender, as it's acting up. It slowly consumes RAM from my Windows 11 through bdservicehost until the computer freezes and crashes. I have a 16GB machine, and it will take about an hour. According to Bitdefender: "Thank you for your patience, and please accept my apologies for any frustration we might have…
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Installing Premium Security on a laptop already protected with Total Security
Hi, my Total security software is near to expire so I decided to buy Premium. I disinstalled the software from the machine and removed Its name from the "manage devices" of my subscription page, but also if I download the installation from the new subscription (Premium) it always install the "Total" software. What am I…