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Free Upgrade
I had an email to unlock my free upgrade. Although it is free it is asking me for my credit card details so I am thinking it is spam even though it looks very genuine.
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Can I install Bitdefender using a thumb drive
My MIL mistakenly gave hackers overnight remote access to her computer. It had BitDefender installed. I have disconnected the computer from the internet, but I am not sure that the hackers did anything to the BitDefender software. I'd like to remove the software and reinstall a new copy from a thumb drive (avoiding the…
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programs are slow to load after bitfinder installation
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Latest Bitdefender Total security and Bitdefender VPN make lots of Windows error events
I wrote through ask question but I can't find my writing. So I'm writing by New Discussion now. I built new PC a week ago. After installing Bitdefender, I'm suffering a delaying after just login windows and lots of windows error event log come on the Event Viewer. When I login Windows 11 Pro, background services loading…
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How to re-install Bitdefender after doing a system restore?
Due to Windows problems I had to do a full system restore on a Win 8.1 PC. i.e. a factory reset. This PC had BD installed, but of course after the reset BD is no longer installed on it, but according to my BD account it is installed on it. I want to re-install it, but do not see that option. How can I do this and restore…
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Bitdefender gravityzone business security roadmap
Dear Bitdefender team, I am considering between Bitdefender Gravityzone business security and premium to use from this year to next 3 year plan but I have a question. As information in the website indicates, gravityzone business security is designed for small company use with limited functions in case premium version has…
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Should I install this file? It says it's from Bitdefender SRL
Hi guys, I'm a bit concerned about this installer file that keep trying to install itself on my computer. It says it's a verified publisher: Bitdefender SRL. But I don't know how to verify that this publishing name is legitimately connected to Bitdefender. Furthermore, when I try to find the file on my computer based on…
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Bitdefender requires a login/password ?
After renewing my subscription, bitdefender seems to want to update every couple of days when I start it. It didn't ask me to login upon starting prior to the subscription renewal, and I can't find a "remember me" toggle. Anyone know how to remedy this behavior?
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Antivirus Settings Reset after Reboot
After I update Bitdefender to the latest version, the Antivirus Settings Reset after Reboot. Does anyone has this issue?
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my subscription
I renewed my subscription on 5-15-2024 but today i am not covered it says
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Pc got fished, need an offline solution, Urgent please
Hiya, i just feel for "im working on a game here is the link" scam on discord, not only bro got my token, but i installed the game.. [he used a friends account that also fell for it. list was for a github page As soon as the program was installed discord wrote something about wrong API and thats when i knew something was…
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How to upgrade from Bitdefender Ultimate Security home to GravityZone Small Business Security
Started off with just a few computers but now reaching over 10. I could not find any info on how to upgrade on the website, does cancelling Bitdefender Ultimate Security home and purchasing GravityZone Small Business Security involves having to uninstall and reinstall all devices? not even sure if GravityZone Small…
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After Bitdefender does an update, apps stop responding
I keep looking for answers to this but only seem to find general answers, not answers to this only happens after a Bitdefender update. My Win11 laptop works perfectley fine with Bitdefender: Total Security until Bitdefender does an update and reboots my laptop. Then many apps take minutes to open, some don't open at all…
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How to install a third year of BitDefender
I have used BitDefender happily for the last two years. I am now seeking to renew for a third year. I have purchased a renewal package (essentially a new Activation Code). I have logged in to 'central.bitdefender.com' and followed the download instructions. I have downloaded a file named…
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How to log in to my account?
I renewed my subscription but can't log into my account (have done so in the past). I've tried using 3 different computers and both FireFox & MS Edge. Same result -- it just asks me to log in again, over and over. I have confirmation emails from my renewal, but my existing BitDefender installation says it has expired and…
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Installation error due to slow internet
The message tells me to "contact support". Is this considered contacting support? If not, how do I do that? I want to fix this issue. My internet is slow, how will I install Bitdefender? I'm frustrated with the lack of support.
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buongiorno, non riesco a disinstallare momentaneamente bit defender ?
avendo dei problemi con sky go vorrei disinstallare momentaneamente bitdefender ma ho provato con un disinstallatore esterno ed ora il programma non mi appare più sul pannello di controllo! Vorrei agire anche sulla chiave i registro ma ho paura di compromettere il futuro funzionamento del programma! Posso avere aiuto
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Bitdefender turning off, unable to system scan
An inexperienced user downloaded several executable files for film editing, and now bitdefender and windows security are not functioning. I can't run a system scan with bitdefender, and I can't keep bitdefender turned on. Help!
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Deleted Bitdefender, now trying to reinstall
I am licensed until March 2025. Have order number. Don't have Activation Code. Windows 10 Have Bitdefender folder, contains Bitdefender Security folder, and Bitdefender Security App folder Also, Bitdefender Agent folder, contains ProductAgentUI.exe Have downloaded: bitdefender_windows_9bad1558-42da-43ec-b324…exe This file…
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Delay Between Lock Screen and PIN input screen
Hi Gurus, I am evaluating a copy of Internet Security on a new Windows 11 Home build (2023H2). Windows and Bitdefender are all up to date. After installing Bitdefender, there is considerable delay between the time I click on the keyboard or mouse at the Windows lock screen (the date etc. disappear for 40 seconds, then…
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Install Bitdefender Total Security
I currently have Bitdefender Total Security which is expiring soon. Instead of renewing online (as I did not want auto renewal) I purchased the Bitdefender Total Security from Best Buy which includes download. Do I need to uninstall my current Total Security prior to adding the new Total Security?
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BitDefender Taskbar Tray Disappearing
Has happened the last two days. When I shut down and boot up the next morning, the tray won't display. A restart fixes this. Using Windows 11 Pro. No major recent changes to computer, except viewing 'My Account' within BitDefender before the problem started (and installing PDF24). How do I get the behaviour back that the…
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Windows 11 new "recall" feature spying on users
Hi everyone, Microsoft just announced that they will be launching a new feature in windows 11 called "recall", this will take a snapshot of your desktop every 5 seconds. source: https://support.microsoft.com/en-us/windows/retrace-your-steps-with-recall-aa03f8a0-a78b-4b3e-b0a1-2eb8ac48701c source:…
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Central Control status 'at risk' no versions installed, but error 'version is already running'
I've followed the prompts to install, clicked on the .exe file and it appeared to install, but I never received the 'installed' screen or any error messages. Central Control tells me that my computer is at risk but appears unable to fix it. Status shows as 0 versions installed, but when I again attempt to install, it tells…
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After installing Bitdefender, Kobo eReader no longer recognized by Win 11 PC
After installing Bitdefender I can no longer get my Kobo eReader recognized by my Win 11 PC It shows up in the taskbar as a USB device with the software version as it's title. Drive Manager shows it as a drive but without a drive letter and as "Unallocated" Doesn't show up in File Explorer Even disabling Bitdefender in…
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Misalignment between the present versions.
Hi, in the application management in the control panel there is always a misalignment between the installed version and the one indicated in the application management. Fix the bug. Thank you. 😉
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Critical Windows Updates
When receiving the prompt to install windows update why does the program not inform when the update has downloaded and installed.
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Bitdefender disappeared from settings and taskbar
Just had my Win 10 desktop repaired and new hard drive installed. Bitdefender disappeared everywhere on my computer. Cannot find solution online. Help!
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Why am I still get this window after the install.
I have installed the module; however, I still keep getting this window. Do you have any idea how I can get back to the Dashboard?
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build discrepancy
the Total Security build id on the Bit Defender page in my computer is 27.0.35.147 microsoft shows the Bit Defender Total Security build id in the Installed Apps as 26.0.23.80 is my computer being protected by the latest version of Bit Defender? thanks