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Upgrading from Bit Defender for Android to Bit Defender Total with Windows protection as well
I have Bit Defender for Android subscribed through the Google Play Store, I would like to upgrade this subscription to include Bit Defender foe Windows as well for my Laptop. Is there some way to do this as the Bit Defender Total Security includes both can I upgrade to this and get credit for the Android Subscription I…
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Wierd Black Bars after installing bitdefender
Hello, I installed Bitdefender today and used my pc like normal after that. After 2 hours of use my Google looks a bit wierd. When I change it to light mode it looks normal, but on dark mode I have these wierd bars. I have done nothing special except installing bitdefender. Can anyone help me? If the question is in the…
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Disable bitdefender for update windows?
Hi everyone, I have a laptop with windows 11 23H2 that is ready to update to 24H2, do I need to disable or uninstall bitdefender for this update? Thx
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How do I update Bitdefender antivirus
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Misalignment between the present versions.
Hi, in the application management in the control panel there is always a misalignment between the installed version and the one indicated in the application management. Fix the bug. Thank you. 😉
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Hi, I cant install Bitdefender security on both my windows 7 and windows 11.
hi I cant install Bitdefender security on both my windows 7 and windows 11. it says there was an error while downloading one of the installation files.
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Problems with Install on Windows 11
I'm stuck on Install in progress - new device, trial Mcafee software uninstalled successfully, and now no further progress on the install
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How to connect the server on windows11??
#Background: failed to connect the server after activated the license and install the client on Windows 11, as show in the screen snapshot. #Problem-sovling methods, which follow the guidance: https://www.bitdefender.com.hk/consumer/support/answer/95128/. 1.change the DNS + 2.forbid the firewall + 3.reset the IE + 4.reset…
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BD stops me conducting a SFC/Scannow with this popup
Just updated W10 to Win 11, I got a message on booting that P17RunE.dll could not be found. So thought I'd run SFC to see if that could find it. That brought up this BD popup Is there a fix for this? I DO NOT want to re-install BD as this always seems to cause more problems than it fixes!
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Built a 2nd PC now both have the same name how do I sort that one!
I have BD ‘family pack’ installed on these devices: 1.A 2009 home built win 10Pro PC that was named as ‘Alans Desktop’ 2.Julies DELL 7080 3.Julies( Laptop) 4.Normans-ASUS (Laptop) 5.Alans New A40 6.Alans-A40 2024 7.SM-A057G So that’s 7 devices. I have 8 I decided to build a new PC as the old one was running Win10Pro and…
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Workaround for slow web browser searches after latest Bitdefender update
Since the latest Bitdefender update, I noticed that searching from any search engine was taking FOREVER for the results page to load (even on a fast internet connection). I thought maybe Bitdefender had something to do with it so I added the URLs of the search engines that I use to the exceptions list in Bitdefender under…
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Bitdefender Using Excessive Disk Space
Hi my PC is running out of disk space. Looking at the disk usage I see that of the 1,000GB of disk space, 814 GB are being placed into C:\Program Files\Common Files\Bitdefender\SetupInformation\{sub directory}\Dumps This directory was created on February 12th if that helps The directory contains 52,008 files. I tried…
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BSOD Caused By Driver "bddci.sys". Any Suggestions?
I de-installed Bitdefender, but bddci.sys was left behind and my admin rights cannot change or remove the file. I am getting blue screen of death when I use browsers (chrome, edge and firefox under windows 10) on a sporadic basis. HELP! Anyone have any knowledge of how/when this BITDEFENDER file operates and how to remove…
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How Do I Uninstall Bitdefender VPN Permanently?
Whenever I try to uninstall Bitdefender VPN, it auto-reinstalls itself the next time Bitdefender updates itself. How do I uninstall Bitdefender VPN in such a way that it stays uninstalled permanently?
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Use Bitdefender VPN
Hi all, I am pretty new in this Bitdefender, and have a very important question. Is it possible to use Bitdefender VPN for connecting our Server on work. ??? Please quick response
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Why is the little arrow on the taskbar icon missing?
When I installed Bitdefender, for the first 2 days, there was a small arrow in the task bar icon as shown below. However, now there is no such thing. Why is it? What does it mean?
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Setting all Bitdefender processes to run on only Intel 13900KS E-Cores
I saw another post about this with Intels 12th gen but the responding people had zero knowledge of how Intels 12th through 14th Gen processors all have P-cores and E-cores, and how programs like Bitdefender are able to be configured to only run on specific cores through the Affinity option in windows 11 task manager by…
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problem importing Keepass database
Tried to import my keepass database but can't as it report's back saying wrong format. Windows 11, Bitdefender premium security plus. Trying out SecurePass. Any advice is welcome.
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Is there a simple way to turn Bitdefender off temporarily to do an install of software via internet
Attempting to download a trusted program that fails because it says another program is running. My guess is that other program is Bitdefender. Wish to turn Bit. off temporarily. Watched a video that had dozens of steps to turn Bit. off. Must be an easier way or I am using the wrong security software.
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Connecting a USB storage device stops the WiFi
Bit of a strange one, this. If I plug in a USB storage device to my Windows laptop with BitDefender Total Security installed then the networking seems to die. I can see this with a ping -t to the router. It's fine with other USB devices such as USB keyboard but as soon as a storage device is connected, within 2 seconds the…
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Error. Unable to install Edge Password Manager Extention. Help
Help. Whenever I try to install the Password Manager extension in Edge I get the following message. "An error has occurred. Download interrupted" I'm now basically locked out of all websites since I don't have an operating password manager. This is a huge deficiency. Your password manager should be a stand along program…
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Uninstall re-install Bitdefender Total security
Did some searching and it looks like there is an uninstall tool? Is the newest 2023? how do I know what year/ version I have just says in account Bitdefender Total security then how do i re-install….do i log in at Bitdefender.com with my account? how many installs do i get? looks like it's down to 3 total from 5, or it…
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Why do I get "An application is stopping Chrome from safely connecting to this site
The site is google.com "Bitdefender Antivirus wasn't installed properly on your computer or the network Try uninstalling or disabling Bitdefender Antivirus" Whu is this happening? How do I disable Bitdefender?
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Bitdefender Firewall not working with expressvpn after update to 27.0.18.96
After bitdefender updated to version 27.0.18.96 today the firewall is no longer working when connected with the expressvpn app, it's no longer making rules when using the expressvpn app on windows, even when I manually add firewall rules for example firefox it does not block connections to websites when I disable the…
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Reinstall BitDefender Total Security after clean install Win 11
In order to upgrade to Win 11 unfortunately I must do a clean install. I think that all I need to do is log in to my account online, deactivate my desktop install, have the upgrade to Win11 done, then log in to Bit Defender again, and reinstall it on my desktop. Is it really that simple? It would be nice if I could save my…
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Does Bitdefender allow control over incoming connections like Eset?
Does bitdefender allow interactive mode for firewall see eset firewall? I'm thinking of purchasing this software hence why asking?
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WireGuard with Bitdefender
I am using Bitdefender antivirus and have installed WireGuard to connect to my server in the office from home or while traveling. However, I can’t connect, and I also lose internet access when WireGuard is enabled. How can I resolve this issue?
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Why Is there no functioning download link to BDAV Plus @ BD Central?!?!
Why does BD make it so difficult to download BitDefender AV Plus? The BD AV Plus download "link" (see screen shot attached) on BD Central downloads BD Total Security NOT BD Anti-Virus Plus!! If I go to Security Dashboard>"Install Bitdefender Products" link there is NO download link for BD AV Plus (only Total Security,…
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bitdefender wont install keeps asking to restart
I try to install bitdefender but i dont come far, after downloading te installer and after the installer downloads all the needed stuf. It wil ask to accept the subscription agreement and by pressing install it wil ask to restart my laptop. When you say yes it will restart. After restarting the laptop it wil ask again to…
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Still on version Total Security 25 cannot update
One of the PCs on my Total Security subscription is still running version 25.0.19.73. I cannot find anyway to update to the latest version, tried Updates and running weekly.exe, neither work. What do I need to do?