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Unable to install Bitdefender on Window 11 laptop
Getting an error message when trying to download the downloaded program file that says The app you are trying to install isn't a Microsoft- verified app. The pop up error box suggest I go the MS store or change settings. I have tried changing settings but that does not seem to help. I have tried to install via link and…
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Anyone Have Event 3033 Logged In Code Integrity Operational Re: antimalware_provider64.dll?
Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\SIHClient.exe) attempted to load \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender Security\bdamsi\266416669197826934\antimalware_provider64.dll that did not meet the 12 signing level requirements. Bitdefender Total Security…
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Trojan Into Bitdefender Installer
Hello! I just wanted to test Bitdefender, I registered and downloaded the installer from official page, but analyzin the .exe in Virus Total before installing, it warns me that has a Trojan: Trojan.Yephiler.bd How could it be possibe? Could you help me? Thanks in advance.
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Installation stay hanging, how to resolve this?
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Bitdefender causes windows to crash
On two different PC, Windows 10 and Windows 11. On Windows 10 I had to reinstall Bitdefender and then windows crash. On windows 11 machine I Installed Bitdefender Plus and when restarted PC Windows crash. Both PC must be reinstalled. This is not very good. I dont want to use Bitdefender anymore now. I have it on another…
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est il possible de tout reinstaller depuis le debut?j'ai perdu les clés
bonjour à tous. j'ai perdu clé recupération,secure pass,mot de pass maitre merci
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Thunderbird crashes win10 2025
I have Bitdefender Antivirus plus, it is up to date. My Thunderbird email client started crashing since January 2025 short after opening. I reinstalled Thunderbird. The crashes are much less frequent, and I can use the email client, but within 1-2hs I still have crashes. This was not the case before. The crash reports…
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How do i deal with this, because i can't do anything after go to Bitdefender central
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comment ajouter bitdefender sur mon pc acer (windows) depuis le pack installé sur mon portable
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BD subscription problems - Corrected question
Just renewed Total Security subscription on my desktop PC and android. However, on the BD Dashboard it shows "renew today only 1 protection day left" and in BD Central it states "you have 1 active service" when really there are 2 active services: computer and phone. Also is there a way to permanently remove the orange line…
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I have installed Bit Defender Total security on my Windows laptop, so can I un-install IBM Rapport ?
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Update win 10 to win 11
I updated/upgraded my system from windows 10 to windows 11. Upgrade was succesfull. However BD TTS now tells that the windows 10 is not protected. In my opinion that windows 10 part is not existing because it is now windows 11 Or do I mistake
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Unable to uninstall Bitdefender
Hi I am unable to uninstall bitdefender product due to a admin password which I have not received or been informed of. How can I progress please? Cannot gain access to ANY website on my computer other than Bitdefender ???
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I am getting Error Code 1014 when Bitdefender tries to update. I can't find how to correct that.
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Virustotal flagging BD's free installer.
I downloaded BitDefenders free package installer and scanned it on VT and DrWeb, Zillya, and Jiangmin keep flagging it as a trojan. VT link: https://www.virustotal.com/gui/file/1d3d8de9202be9e7a2032ffc273d3382d240079738944eeb80a30e197823b6f6
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Why do you have to Uninstall your Firewall before Installing free BD Antivirus
Why do you have to Uninstall your Firewall before Installing and trying "free Bitdefender Antivirus" I can get anywhere unless I agree to uninstall my Firewall Why not have trust to the user but maybe just warning him, that he have to know what he is dealing with ;) ? BR
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Secure Pass Set up
Good afternoon, I am having a heck of a time setting up secure pass. I do not know how to create a master password. Also, I cannot input information. Thanks BR Sams
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Can I install and leave Forticlient intact?
Hi, Just purchased BitDefender and went to install. It wants me to remove Fortinet Antivirus. I looked and don't see any way to seperate Fortinet Antivirus from the Forticlient app. A bit stuck as we use Forticlient to access work files. Any thoughts/suggestions? Thanks,
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Bitdefender total security system scan results discrepancy
Hi everyone, There is an issue with the system scan not showing the correct amount of items scanned in the app. When completed a "system scan" the results shown in the app do not match with the results shown in central. However when adding all the scanned items shown in the xml system scan log it generates after the scan…
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Bitdefender total security one-click optimizer scan results discrepancy in version 27.0.38.163
Hi everyone, After my bitdefender total security updated to version 27.0.38.163 the "one-click optimizer" incorrectly shows the scan results after running the optimizer. It first shows that it will delete about 13 items, 7 junk files and 6 privacy files, yet when after having ran the optimizer it shows a total of 11 items…
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Upgrade from windows 10 to 11
If I upgrade from windows 10 to 11 will Bitdefender stll work ?
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Word and Excel completely disappeared from my system, and NOW...
Hi everybody, I'm new here and need your help if you have any to offer, I'm not a tech head, but I'm not an imbecile either, so here's the deal. In late August, Word disappeared from my system, not the icon, the entire program, and about six, eight weeks later, Excel followed. I never use PowerPoint and of course, THAT…
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Why can't I see any text?
I recently installed Bitdefender and I can't see any text in any of the features. Support suggested that I uninstall and reinstall the program. I tried that but it didn't help. Any suggestions on what else I can do?
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New Bitdefender Update Affecting Games. Any Help?
I have a RTX 4090 and an AMD 5950 with 64gb of ram á 4000mhz. A lof of threads are popping up regarding this subject.
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Disable antivirus for unknown devices?
How do I disable Bitdefender protection on devices within my subscription, if I no longer want to protect them because I no longer know which computers they are?
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Is this normal?
Hi there, first time bitdefender user here, When I try to open Bitdefender from the taskbar it doesnt open but when I go into the search bar it opens from there
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Ultimate or Total Version?
Hello! I have just bought and installed the Ultimate version. However, the interface tells me that the Total version is installed. What is correct? Kind regards Klaus Hausmann
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Memory leak when streaming media DLNA/SMB after update Bitdefender
Hello, Ive been using BD since many more than 10 years. Always reliable. But since the last update (12-7-2024) i have issues. I use my computer for streaming media through my network (from the computer to my mediaplayer, Oppo UDP 203). Media consist of .MKV / MP4 files on my hard drive, they are shared through both windows…
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Blue screen when using Ethernet connection on laptop
I am encountering a Windows 11 Pro Blue Screen when my Ethernet cable is plugged into my laptop or the docking station. The blue screen occurs within 1-10 mins from log in. The computer runs fine when the cable is not connected and using WIFI to connect to the network. When researching this issue on the Internet, I learned…
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Error code 1020
I just received this error when trying to upgrade - Update encountered an error (error code: -1020). Please check your internet connection and try again. If the problem persists please contact support for a resolution. I have tried to search for this code but no results Anyone know anything about this? Thanks in advance.