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How to restart my laptop after a BD update
My (old) Toshiba laptop will not restart after the latest BD update. It was working as usual up to me shutting down, but now all I get is a blank screen with the pointer and time. I've tried a windows 10 recovery by repeated shutting down and restarting but that does not work. Any ideas gratefully received.
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BD Antivirus Plus installer forces removal of firewall
Hi, I am trying out Bitdefender Antivirus Plus. I have downloaded the latest installer from the website but when I try to run it, it gets a little way in and detects my (non-bitdefender) firewall and wants me to uninstall this before allowing me to proceed with the BD Antivirus Plus installation. How can I try out BD…
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How to log in to my account?
I renewed my subscription but can't log into my account (have done so in the past). I've tried using 3 different computers and both FireFox & MS Edge. Same result -- it just asks me to log in again, over and over. I have confirmation emails from my renewal, but my existing BitDefender installation says it has expired and…
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Anyone know how to install Bitdefender Internet Security (not Lite) alongside Qustodio?
My child's computer has Qustodio for parental monitoring but does not have an antivirus solution which was why I purchased Bitdefender. Two programs for different purposes. But now Bitdefender says it can't be installed unless I uninstall Qustodio. Any solution to this? It says I can install the Lite version of BD but I…
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Bitdefender Internet Security on a "user" account problem
I'm having this vexing problem on my Windows 10 (Pro edition) computer. I read somewhere that it's better to use a "user" account, than get on the internet via the main "administrator" account. So I have 2 such user accounts and primarily sign into the first one I made, every day for almost every internet session. Sometime…
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update from trial version not possible - link does not work
Hi, I'm almost at the end of a trial period and would like to buy the product and make use of the advertised discount. However, the "buy now" button in the app doesn't work. It opens up the browser to but when I click the "buy" button there, the link is dead. I wrote an email do Bitdefender, but so far haven't got a reply.…
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Bitdefender TS - how to control scanning process?
I installed Bitdefender and started a scan, but I couldn't find a way to stop the app from, apparently, removing files without my permission. I mean, it found a number of files and had labeled them 'Unresolved' which I assumed it would ask me what to do with them, but it also labeled other files as 'Resolved'. Are the…
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Product Activation in Windows 11
I have reinstalled the product because my bitdefender vpn is not working but after reintalling from central website product is not getting activated and I have unintalled and reinstall the software 3 to 4 times so give me proper suggestion what to do Please reach out to my WhatsApp number [removed by admin] for the…
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Bitdefender Free Keeps Asking Me For A Restart To Finalize The Update Process
This problem only started not even half a day yet but the problem is still there even if I restart my pc for like 3/4th time every 10 ish minutes, is there anyway to fix this problem? Thanks.
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Bit defender and latest Thunderbird update 115.2.2
I updated to the latest version of Thunderbird today and apart from other changes. I no longer have the [is spam], [is not spam] etc buttons for bitdefender. How can I get them back? I tried turning off bitdefender in the extensions then turning it back on.
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Anti-spam Toolbar in Thunderbird 115 (after upgrading from 102)
I just upgraded Thunderbird from version 102.15.1 to version 115.0. The Bitdefender Anti-spam Toolbar has now disappeared. I suppose that the toolbar was there immediately before the upgrade. I admit I almost never click on it, but it's vaguely reassuring to see there, and I imagine I would have 'sensed' its absence if it…
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Bitdefender Firewall not working with expressvpn after update to 27.0.18.96
After bitdefender updated to version 27.0.18.96 today the firewall is no longer working when connected with the expressvpn app, it's no longer making rules when using the expressvpn app on windows, even when I manually add firewall rules for example firefox it does not block connections to websites when I disable the…
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Unable to update the Bitdefender application
Whenever I update my Bitdefender(AV plus) it gets Stuck on 80% I have tried uninstall-fresh install like 3 times now, tried clearing temp cache , log in log out account , can someone assist me on this?
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Bitdefender/Windows issues
Hi, Since some months I'm using Bitdefender Total Security but I ran into several issues. Since installation of TS I have the following issues: Firefox refuses to update via the built-in updater Tried a manual update/installation but the problem is still there. Firefox was set to some organization managed mode Fixed that…
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Windows Update Error - Need Help Resolving It
I hope you're all doing well. I've been encountering an issue with Windows updates, and I'm hoping to get some guidance.Recently, when I tried to install the latest Windows updates on my PC, I received an error message (code 0x80073712). I've tried the basic troubleshooting steps like restarting my PC and running the…
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Not all machines showing up in Bitdefender Central
I purchased a subscription for Total Security yesterday. After installing on my first machine I used the link you get when clicking on Install Bitdefeneder on a new device on my second machine to also install Total Security on that one. When I installed the first machine, it displayed that machine in Bitdefender Central.…
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Certificates not working on bitdefender 27.0.18.96 ?
When going to a website that has an outdated certificate which I used to always get the bitdefender screen warning no longer seems to work, when I go for example to watercoolingshop.be which is the old url of this site it always triggered the bitdefender warning, I have also tried it with 2 other sites that have an…
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How do I get around the pop message below from Windows?
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Windows 11 icon cache gets corrupted every time bit defender updates
Hi, Every time for the last month or so that Bit Defender updates itself, some of the icons on my taskbar get replaced with generic place holders. I have to rebuild the icon cache with the windows command line to fix it, but it keeps coming back. Is anyone else having this problem, and if so, do you have a more permanent…
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How do I download BD Agent for Offline Installer
Recently lost my C: due to a major virus and need to re-install offline after I do a clean Windows 10 install. I have downloaded the Total Security installer but was told I need an BD Agent file as well. I went to BD Central but could not find any BD Agent for downloading. I'm using BD Total Security 2022. optimxr
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Bitdefender disable my Safely Remove Baloon Notification
Hello, like the title i have problem with my Safely remove notification Baloon is missing when i safely remove my USB, i looking so many solution but i cant fix it, and then i try Disable my Bitdefender Protection and try plug in USB then try safely remove it, then the notification show up, but when i enable or turn on my…
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BSOD on new Windows 11 Install - ATTEMPTED_SWITCH_FROM_DPC
Whenever I try to access the webcam using Teams/Zoom - I get the BSOD with the ATTEMPTED_SWITCH_FROM_DPC message.... If I uninstall Bitdefender Total Security - then the BSOD stops and after installing it - it comes back in a few days... Have the latest update from Dell as well as Windows Updates....
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Is there a Windows ARM beta version yet
I do not need the VPN, just the protection!
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Virus protection
How do I turn it off so I can take my system to a better time before last update?
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Bitdefender Firewall no longer working after update to 27.0.16.87
My bitdefender total security updated to version 27.0.16.87 without problem this morning then a few hours later it updated again to the same version and now the firewall no longer works. I have already uninstalled using the bitdefender uninstaller tool and reinstalled, it installed normally but then after a reboot it again…
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"Bitdefender Anti-tracker" added to Microsoft Edge
This window came up this morning. It is asking me to turn on or remove extension. Not sure if this is legit. Is it something that should be turned on? The read and change all data on all websites freaked me out a bit (I'm not that well versed in technical matters). See Snipit: Thanks for any input!
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Bitdefender icon missing from System Tray after Aug 2023 Update
What happened to the icon in the system tray? It went missing after the latest update that required a restart. Does anyone know why or how to get it back?
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How can I customize the Bitdefender installation to avoid installing Browser Security or Antispam?
How can I customize the Bitdefender installation to avoid installing Browser Security or Antispam, and only install Antivirus and Firewall? I would also like to customize the Firewall to approve each connection request for debugging purposes, so that I can approve each app once and have future similar requests…
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How do I download Bitdefender Total Security for offline installation?
I sometimes need to reinstall Bitdefender offline after I do a clean install of Windows 10. I have already downloaded the Bitdefender Total Security installer but it require to download it every time, so I need to download it once, and do not have redownload again.
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Where to report Bitdefender False positives
Sorry, I trawled through these forums and I could find no clear answer. I just had a false positive with Bitdefender (paid). Where do I report this please? he file C:\Program Files (x86)\SimHub\SimHub.PackageManager.Standalone.exe is infected with Gen:Variant.MSILHeracles.105507 and was moved to quarantine
