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After installing Bitdefender...when running SPEEDTEST results changed
In running speedtest on the network my results used to be 12ms Ping, 946 Download and 45 Upload, after installing Bitdefender my results are as follows 12ms ping, 942 Download and 35544.66 Upload. notice change in Upload speed which is impossible. Anyone have any idea what could be the cause ?
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Office WiFi network alert
I have an alert on my screen asking if I want to set my wifi as my office network. Whether I press the "SET as office network" button or the "Not my office network" nothing happens and I can't get rid of the alert. Can anyone help please?
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Bei meinem PC kommen plötzlich seit 2 Tagen in jeder Textzeile lauter ///////
Hallo zusammen, hat vielleicht jemand einen Tipp, was die Ursache sein könnte, warum plötzlich in jeder möglichen Textzeile es beginnt dass ohne zu beenden lauter Schrägstriche kommen, /////////// Egal ob im einer Worddatei, oder bei Googe-Suche, oder sonst, wo ich einen Text scheiben kann. Es kommen einfach so lauter…
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Samsung Smart Tv
Hello! How can I connect my Samsung smart TV device to protect it?
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Why is bitdefender being stupid?
It's been giving me pop up notifications at the bottom right of my screen about some unwanted app being detected then being moved, but when i go to either restore the app or delete it nothing happens. This isnt really the issue, but the issue is that it doesnt stop until a random point through the day. Anyone exprence this…
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Cannot add Microsoft Office to Applications List for the Work Profile
I am not permitted to add OUTLOOK.EXE, for example, to the Application List for the Work Profile. The OK button will not light up when I select this file. I can select other files like FIREFOX.EXE, for example. My goal is to add Microsoft Office applications, Firefox and others to my Work Profile so that Bitdefender does…
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How do you reset the Firewall?
So, I'm using Windows 10 operating system, with obviously Bitdefender. I was wondering how does one go about resetting their Firewall? I normally know how to do this, but it seems Bitdefender might be a little temperamental of allowing me to do so. Do I simply turn Bitdefender off, then go into settings and click on Reset…
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How to open ports in firewall?
I don't see any port based rules in firewall.. only application based. How to open specific ports?
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channel5.com
Hi I have just changed my antivirus to bitdefender total security and since doing so I cannot access channel5.com. I keep getting APP-1001 message. Channel 5 says this usually occurs if trying to access the site from another country or if I'm using a VPN. I am in the UK and I don't have the VPN activated. I have even been…
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Game Profile
Hi everyone, I am confused about how the game profile setting works. After setting it up (manually adding the list of games), do I click on the "slider" so it is blue to use this mode later (automatically), or is that not necessary? Cheers
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Problems with device locator
Device locator (laptop) seems to be unreliable. One time it shows the device as being at one location, and the very next time it shows the device as being somewhere else. Has anyone had any experience with this feature, and can you offer some advice/guidance on what can be done to pin down the actual location of the…
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Bitdefender Total Security - Utilities
My Bitdefender Utilities are not working when I click on the Optimize button. I have tried going through Administrator but that does not work. I have uninstalled and reinstalled the programme. That did not work. Can you please assist. Thank you. Carol
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Can not pay/select without using Bitdefender VPN + Safepay
Hello, since a few weeks we are not able to select airplane tickets or to pay online. We can only do this when we turn on Bitdefender VPN+Safepay. Moved from Greece to Thailand, so the server is not the problem. It is on 3 laptops and 2 Android phones. We had no problems in 2023, started this year. Tried everything with…
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Scanning Upon Computer Start-up
Is there a way to stop Bitdefender from scanning my 2 usb sticks and external hard drive automatically upon starting my laptop? It slows things so much, which is very annoying. Any assistance on this would be greatly appreciated.
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Disk Cleanup identified 259000 item and repaired 219 but has not increased in 6 hours. Is it frozen?
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File Shredder
In up-to-date Windows 10 environment, File Shredder does not appear in the Recycle Bin context menu when the laptop is taken offline. As soon as I put it back online, File Shredder is available again in the Recycle Bin context menu. I can see no reason for this, as the tool is available through the desktop software if I…
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HOME NETWORK
I am being constantly annoyed by pop-ups that ask if I want to set "Home network" and "Office Network". I click 'yes' and the [pop-up disappaears only to reappear. At times it is "Office Network" that appears; I click yes and it asks me for "Home Network". I now click 'yes' rapidly and the pop-ups stop. And then, when I…
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SafePay keeps popping up when browsing website in Opera today
Today when browsing around products on Home Hardware's website (e.g. https://www.homehardware.com.au/stanley-hand-riveter ) I found that the BD SafePay was opened three times, without me doing anything other than right-clicking to open various products in new tabs. Not sure whether this is a fault of the website, or BD, or…
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Password Manager
I'm considering using the Password Manager for the first time but I'm unsure about remote access. I spend a fair bit of time away when I'm often using friend's and colleague's computers, how do I access my passwords while I'm away? Is there perhaps an app that I use? Thanks
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Adding Office 365 apps to "Working Profile"
I was having such issues with BD hogging all the disk I/O when I fired up my laptop, that it made the laptop pretty much unusable for 20 or 30 minutes. I discovered the profiles in the utilities and was able to add several apps to the work profile like Quicken and FireFox. However, when I tried to add Office 365 Word or…
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bdq file
I've just discovered an enormous file (103gb) lurking in Program Data/Bitdefender/Desktop/Quarantine. The system won't let me delete it - how can I get rid of it? And how do I stop it building up again? (Someone asked the same question four years ago, but the deletion instructions given then don't work.)
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BD Password Manager PIN
I have PW Manager installed on Brave / Chrome). How do I 1. turn on the lock feature? And set the PIN? And how can I add accounts? I know how to do this in Edge. But I much prefer Brave.
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Bitdefender scamio
I've heard about the new free service "Bitdefender Scamio", which may help discovering threats on mail, sms, etc…and seems to be very efficient , but anything about this product on Bitdefender Central. Does anybody tried it ? is it usable in security ? Does anybody knows why it's not mentionned if it's so useful ? is it…
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How can I delete a password protected file in Bitdefender. Can not find it in File Explorer
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Which algorithym does the Bitdefender File Shredder use to delete files?
See original question. There does not seem to be a choice of the several methods that many shredders allow.
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Use of Password Manager in SafePay
When I open Safeway, Password Manager does not log on automatically. When I try logging in to Password Manager while in SafePay it may take 2-3 times, failing all the prior times. Sometimes logging off SafePay and logging back in to get Password Manager to log in. Why is this so difficult to log in? Is there a setting to…
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Bitdefender may be causing my PC to slow down / freeze up
hi all I now think Bitdefender is the reason or big part of reason my PC is slowing down and even freezing up. i read Archi dice's post about BD using up resources, and that prompted me to post this, though my issues may be different from his. his seems to be Bitdefenders resource use, where mine may be compatibility…
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Bitdefender Total Security
Seit dem Update auf Bitdefender Total Security dauert das öffnen von Programmen auf den PC sehr lange ca. 30 sekunden. Im Offline Modus gehts Ruck Zuck. Auch wenn ich das Programm beim zweiten mal öffne gehts schnell. Gibts dafür eine Lösung
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Parental Control: Daily Time Limits Automatically Turning Off. Any Suggestions?
Hi all - I've just tried setting up 'Daily time limits' in Parental Controls - once I've set this up and saved it, the toggle will show as being turned on and active. However, if I reload the Parental Controls page, the toggle automatically turns off, and shows as grey and inactive. (The difficult thing with this is that,…
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File Shredder: Unable to delete file
Hello. Running: Windows 10 ver 21H2 Os build 19044.2130 Previously I tried deleting this file using file shredder and it stated that file was either in use or that I didnt have permission to delete it. Im not sure why or how but this file cannot be deleted using file shredder. I ran the computer in safe mode to get it into…