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Why Am I Seeing a Profile Icon ?
Hello All, This doesn't appear to be a major problem, but I thought I'd mention it anyway in case someone has an idea. When I open the Bitdefender Main Interface, the Public WiFi profile icon appears in the upper-right corner (see attached screen shot). When I hover the cursor above the icon a pop-up label appears saying…
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In-app password?
Whenever I want to make a change to BitDefender, for example telling it that a site is safe, I need to input a password. The problem is, it seems this password is different from the one I'm using to log in my account on the web (bitdefender.com). And I don't recall setting any other passwords; i.e. this web password is the…
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Bitdefender Toolbar Not Functioning in Thunderbird
I am using Thunderbird 102.14.0 (64-bit) and the Bitdefender toolbar is not functioning. I am using Bitdefender Total Security Build: 27.0.16.86 In Thunderbird, The buttons are also not working, such as the "Mark message as spam" button, the "Not spam" button, the "Add spammer" button, and the "Add friend" button. They are…
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BitDefender high memory usage
Please add exit application button i only have 4gb of ram and your services use about ~ 700mb of ram and my laptop is really lagging
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One click optimizer vs new Win11 disk clean up
Since Win 11 did away or will be doing away with the file explorer / properties / details path, will the optimizer be changed to access through windows tools / disk clean up / disk ? OR is it now a worthless pos?😫 P.S. Reported this 3 weeks ago to a rep via telephone.
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One click optimizer and file shredder not working after Win 10 update.
My system is Win 10 64bit. After a recent Win update, I began having troubles with Bitdefender utilities. Specifically (maybe more) OneClick Optimizer and File Shredder no longer work, they open and start then nothing happens. I tried reinstalling Bitdefender; it did not help.
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Cant Sumbit Support Ticket on Website.
Been trying to submit a support request about insane RAM usage by my bitdefender client recently, but the website freezes on a loading circle everytime I try to send the ticket in. Any help?
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BD Free Command Line?
I got Bitdefender Free on my device. There is a right-click option for scanning individual files. I would like to know if this is possible to do through cmd. There are a lot of executables and no console like on endpoint. Further: I discovered the issue by accident; sometimes I use FreeDownloadManager for larger files and…
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Safeplay wants to open unknown banking page ?
The box popped up asking to open safeplay when I opened a PDF document which by default opens the web browser . Clicking no or the close button would not get rid of the box , so I allowed safeplay to open and the address bar showed a site beginning /ebanking-ch.ubs.com/socket.io/?EIO=3&transport=polling and an error…
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File shredder
My computer recently went though an update. (Windows 10) Upon rebooting it I find that my file shredder is no longer in the contex menu of my recycle bin. How can I rectify this?
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Optimizer not fixing all issues
With the latest version I can not optimize as much as I could on previous versions
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Win 11 Program Not Working Correctly
Sorry if I put this in the wrong category. I am new to this. After yesterday's 12 July 2023 "Windows 11" update. I can no longer load "Safepay" within "Bitdefender" and instead from newly installed 'Start Menu' dated from yesterday as well. I prefer to have it working in "Bitdefender" over using the 'start menu'. Also…
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Bitdefender Secure shredder has disappeared after installing Win11
Upgraded Windows 10 to Windows 11 and the shredder option has disappeared from the recycle bin, and cannot find out how to put the option back again.
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Im forget the password in bitdefender total security
Please, im forget de password e now ? Installed in my notebook .. Is possible acess with my Mac adress ? The total security denied my acess remote ... denied the internet conections ... And now ?
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Monitor turn off reset 15 minutes
this software resets my power settings to turn off my monitor after 15 minutes, no matter what i do. this is bullshit. also it involved way too much time of researching to figure out that bitdefender was the problem. if this isn't fixed, i'm canceling my subscription
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Media creation tool
When I insert a USB stick into my PC i get a pop up saying new device detected. When I try to create a media creation tool using the MS app, the process starts then i believe when it tries to write to the usb drive fails. just has and error cannot create on your computer or something close to that. So I assume it's BD. How…
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Nu am fisierul bdwtxcon pentru trecerea la Portofel la Pasword manager.
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Game Mode does NOT work!
I tried to enable the so-called "Game Mode" in a hope to get rid of those moronic pop-ups, but I still keep getting them. Let me be clear, I do NOT care why the pop-ups appear. I just don't want to see them, that's why I enabled "Game Mode" in the first place. But, it doesn't do anything. Also, why the hell can't adjust…
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Printer problem
When I want to make a printout on the website of my bank account, I no longer get the screen in which I can indicate how many pages I want to print. Recently I was able to indicate whether I could print a double-sided or single-sided print. In addition, with multiple pages, I could indicate how many and which pages should…
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Registry Cleanup; BD Total Security; Build 26.0.36.193; Win 11 Home
Utilities>OneClick Optimizer. Registry Cleanup never finds any issues to cleanup. Is this normal?
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Nero Burning ROM
Have not used Nero for awhile was doing this on my old PC after installing BD, now doing the same on my New PC. When I open Nero to burn to a CD when I click on the file it just keeps circling. is there a way I can turn off BD managing my DVD burner?
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PROBLEMAS PARA INSTALAR OTROS PROGRAMS
DESABILITO EL ANTIVIRUS PERO EN EL MOMENTO DE INSTALAR OTRO PROGRAMA NO PERMITE COMO PUEDO DESABILITAR TEMPORALMENTE
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Game Profile Settings doesn't save
Hello, I want to change two settings of the gaming profile, but I can't. It resets to the default settings. I want to tick "Postpone Windows Automatic Updates" and untick "Adjust power plan settings for games". But this settings doesn't save. After clicking Save when I check again, it resets to the default options. Other…
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Is this a security program or a spam program?
Whenever a Bidefender blocks a suspicious connection, a pop-up keeps popping up to drop another window or prevent keyboard recognition. And I don't know if it's a security program or an illegal advertisement program because ads keep popping up unnecessarily. I'm really stressed out about this. If there's no solution to…
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How Do I Get Access To My Email Again?
Have used Bitdefender on Win 7 for many years with no problems. Ran a complete scan which identified one critical threat and suggested turning on a specific setting as a solution. I had Bitdefender change that setting, the system required a reboot, and since then I have been unable to access my email client (The Bat). When…
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How to scan for each drive
Hello. I just finished setup for Internet Security edition today. Now, I don't find any setting that scan for each drive like D, E or network drive. How can I customize the setting for drive scan? Currently, All drives seem to be scanned if I select "full scan". Thanks!
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Ability to Set Multiple Wifi Networks as Home Network
I had this Annoying Pop-up asking to Set Home Wifi Network even after I set Multiple times before. I have two Wifi spots at home with same name. I checked WiFi Security Advisior in Vulnerability and found that wifi network has listed twice though I could only choose one at same time. In my office, we have three different…
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Why Can't I Open My Router?
I keep getting asked for my password and it states that it is incorrect no matter what I enter. Also getting "your connection to this site is not secure". Please help!
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The dates of incoming emails have disappeared in the folder listing
How do I reinstate them? Thunderbird 102.9.1,,,,,,,,,,,,,,,Windows 10
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File Vault
Where can I find a tutorial on using File Vault?