-
can someone perfom a VPN test?
Could you look with the app "speccy" how much the CPU temp encreases after bitdefender VPN has setup a connection? My cpu tem encreases 7 degrees celcious. I ask it bec I have the impression my CPU temp has increased to much and I must renew the cooling paste. Thanks
-
Shred files before or after factory reset?
The computer is being returned to the store and I want to erase all of my information. What is the best way to proceed? Thanks
-
How effective is bd File Shredder?
I am using BD since 2023 and I want to know how reliable File Shredder is
-
Bitdefender not running system scan at startup
I recently installed Bitdefender after the recent Kaspersky disaster. I set Bitdefender to run a system scan at startup, but it doesn't run. What am I missing?
-
How to i remove an exception from the list, I want to block a site again.
I temporarily allows access though BitDefender to a web site. Now I want to remove the exception so that it blocks it again. How do I do this?
-
BDGandCrabDecryptTool error message
Hi I'm seeing in log "ERR:INFSTR". Can anyone advise about the meaning? Thanks!
-
Did bitdefender write protect my SSD?
Hello there Yesterday I ran a full system scan with bitdefender overnight. It found a couple of problems which it deleted. Today I can no longer delete or edit anything from my secondary ssd, when I try to give myself the permission to, I get error messages saying that the files are all write protected. Scanning the ssd…
-
Is Bitdefender stopping me from adding GMAIL account to outlook?
-
Why does safe pay give me a blank pay?
I am going to take everything I add to safe pay and go to another software. I have to click on go to desk top to make any payments or check any financial accounts. I am considering going to another software. I have a low level of tolerance when it comes to my financials>
-
Bitdefender Total Security
The desktop widget has aquired a framework, see attached . How can I get rid of it? Thanks
-
How can I remove "File Shredder" from explorer context menu?
Inevitably, one day, I will accidentally shred a file. How can I remove this? I may want to shred a file some day, but I don't wan it right next to scan file, where a slight slip of the mouse shreds a file
-
How do I block ads with BitDefender?
-
Any way for OneClick Optimizer to export results or save as file?
New to Bitdefender Total Security from Kaspersky. OneClick Optimizer results are lengthy and doesn't appear able to save. I prefer to review this list outside of Bitdefender Total Security. I'm not seeing much reporting options. What am I missing?
-
How to disable Popup Blocker & Allow reviews?
Something in BD is blocking popups in Chrome?- I added the web page to Traffic Light/refresh, but still no go? Also I am being prevented from seeing product reviews?
-
Need network help.
I had Kaspersky and the US banned it so i had to switch and chose Bitdefender. However, before Bitdefender i had my house networked so the Samsung TV's in the house upstairs and down could watch movies off my PC. Since i installed Bitdefender (nothing in the network or settings changed) the movies shut off now after…
-
How to restore (or undo) Bitdefender Optimizer Registry Changes
Bitdefender's OneClick optimizer (part of my Total Security subscription) has this quirk where it tells you to approve changes to the registry, but only gives you a general idea of what will be changed. Then AFTER it makes the changes, it tells you what it did. Well, I decided to bite the bullet and try it out and I'm not…
-
Error Initializing Scan?
Hi I’ve just ran my first system scan on my Windows laptop. Looked ok but after 5 minutes a box opened, then disappeared and the scan kept running as if ok, in fact it’s still running 26 mins. I am paranoid as my ex is tech savvy, I really worry about keyloggers. Our son spends 1 week alternating between us and our home…
-
After installing Bitdefender...when running SPEEDTEST results changed
In running speedtest on the network my results used to be 12ms Ping, 946 Download and 45 Upload, after installing Bitdefender my results are as follows 12ms ping, 942 Download and 35544.66 Upload. notice change in Upload speed which is impossible. Anyone have any idea what could be the cause ?
-
Office WiFi network alert
I have an alert on my screen asking if I want to set my wifi as my office network. Whether I press the "SET as office network" button or the "Not my office network" nothing happens and I can't get rid of the alert. Can anyone help please?
-
Bei meinem PC kommen plötzlich seit 2 Tagen in jeder Textzeile lauter ///////
Hallo zusammen, hat vielleicht jemand einen Tipp, was die Ursache sein könnte, warum plötzlich in jeder möglichen Textzeile es beginnt dass ohne zu beenden lauter Schrägstriche kommen, /////////// Egal ob im einer Worddatei, oder bei Googe-Suche, oder sonst, wo ich einen Text scheiben kann. Es kommen einfach so lauter…
-
Samsung Smart Tv
Hello! How can I connect my Samsung smart TV device to protect it?
-
Why is bitdefender being stupid?
It's been giving me pop up notifications at the bottom right of my screen about some unwanted app being detected then being moved, but when i go to either restore the app or delete it nothing happens. This isnt really the issue, but the issue is that it doesnt stop until a random point through the day. Anyone exprence this…
-
Cannot add Microsoft Office to Applications List for the Work Profile
I am not permitted to add OUTLOOK.EXE, for example, to the Application List for the Work Profile. The OK button will not light up when I select this file. I can select other files like FIREFOX.EXE, for example. My goal is to add Microsoft Office applications, Firefox and others to my Work Profile so that Bitdefender does…
-
How do you reset the Firewall?
So, I'm using Windows 10 operating system, with obviously Bitdefender. I was wondering how does one go about resetting their Firewall? I normally know how to do this, but it seems Bitdefender might be a little temperamental of allowing me to do so. Do I simply turn Bitdefender off, then go into settings and click on Reset…
-
How to open ports in firewall?
I don't see any port based rules in firewall.. only application based. How to open specific ports?
-
channel5.com
Hi I have just changed my antivirus to bitdefender total security and since doing so I cannot access channel5.com. I keep getting APP-1001 message. Channel 5 says this usually occurs if trying to access the site from another country or if I'm using a VPN. I am in the UK and I don't have the VPN activated. I have even been…
-
Game Profile
Hi everyone, I am confused about how the game profile setting works. After setting it up (manually adding the list of games), do I click on the "slider" so it is blue to use this mode later (automatically), or is that not necessary? Cheers
-
Problems with device locator
Device locator (laptop) seems to be unreliable. One time it shows the device as being at one location, and the very next time it shows the device as being somewhere else. Has anyone had any experience with this feature, and can you offer some advice/guidance on what can be done to pin down the actual location of the…
-
Bitdefender Total Security - Utilities
My Bitdefender Utilities are not working when I click on the Optimize button. I have tried going through Administrator but that does not work. I have uninstalled and reinstalled the programme. That did not work. Can you please assist. Thank you. Carol
-
Can not pay/select without using Bitdefender VPN + Safepay
Hello, since a few weeks we are not able to select airplane tickets or to pay online. We can only do this when we turn on Bitdefender VPN+Safepay. Moved from Greece to Thailand, so the server is not the problem. It is on 3 laptops and 2 Android phones. We had no problems in 2023, started this year. Tried everything with…