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How do you reset the Firewall?
So, I'm using Windows 10 operating system, with obviously Bitdefender. I was wondering how does one go about resetting their Firewall? I normally know how to do this, but it seems Bitdefender might be a little temperamental of allowing me to do so. Do I simply turn Bitdefender off, then go into settings and click on Reset…
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How to open ports in firewall?
I don't see any port based rules in firewall.. only application based. How to open specific ports?
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channel5.com
Hi I have just changed my antivirus to bitdefender total security and since doing so I cannot access channel5.com. I keep getting APP-1001 message. Channel 5 says this usually occurs if trying to access the site from another country or if I'm using a VPN. I am in the UK and I don't have the VPN activated. I have even been…
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Game Profile
Hi everyone, I am confused about how the game profile setting works. After setting it up (manually adding the list of games), do I click on the "slider" so it is blue to use this mode later (automatically), or is that not necessary? Cheers
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Problems with device locator
Device locator (laptop) seems to be unreliable. One time it shows the device as being at one location, and the very next time it shows the device as being somewhere else. Has anyone had any experience with this feature, and can you offer some advice/guidance on what can be done to pin down the actual location of the…
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Bitdefender Total Security - Utilities
My Bitdefender Utilities are not working when I click on the Optimize button. I have tried going through Administrator but that does not work. I have uninstalled and reinstalled the programme. That did not work. Can you please assist. Thank you. Carol
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Can not pay/select without using Bitdefender VPN + Safepay
Hello, since a few weeks we are not able to select airplane tickets or to pay online. We can only do this when we turn on Bitdefender VPN+Safepay. Moved from Greece to Thailand, so the server is not the problem. It is on 3 laptops and 2 Android phones. We had no problems in 2023, started this year. Tried everything with…
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Scanning Upon Computer Start-up
Is there a way to stop Bitdefender from scanning my 2 usb sticks and external hard drive automatically upon starting my laptop? It slows things so much, which is very annoying. Any assistance on this would be greatly appreciated.
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Disk Cleanup identified 259000 item and repaired 219 but has not increased in 6 hours. Is it frozen?
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File Shredder
In up-to-date Windows 10 environment, File Shredder does not appear in the Recycle Bin context menu when the laptop is taken offline. As soon as I put it back online, File Shredder is available again in the Recycle Bin context menu. I can see no reason for this, as the tool is available through the desktop software if I…
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HOME NETWORK
I am being constantly annoyed by pop-ups that ask if I want to set "Home network" and "Office Network". I click 'yes' and the [pop-up disappaears only to reappear. At times it is "Office Network" that appears; I click yes and it asks me for "Home Network". I now click 'yes' rapidly and the pop-ups stop. And then, when I…
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SafePay keeps popping up when browsing website in Opera today
Today when browsing around products on Home Hardware's website (e.g. https://www.homehardware.com.au/stanley-hand-riveter ) I found that the BD SafePay was opened three times, without me doing anything other than right-clicking to open various products in new tabs. Not sure whether this is a fault of the website, or BD, or…
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Password Manager
I'm considering using the Password Manager for the first time but I'm unsure about remote access. I spend a fair bit of time away when I'm often using friend's and colleague's computers, how do I access my passwords while I'm away? Is there perhaps an app that I use? Thanks
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Adding Office 365 apps to "Working Profile"
I was having such issues with BD hogging all the disk I/O when I fired up my laptop, that it made the laptop pretty much unusable for 20 or 30 minutes. I discovered the profiles in the utilities and was able to add several apps to the work profile like Quicken and FireFox. However, when I tried to add Office 365 Word or…
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bdq file
I've just discovered an enormous file (103gb) lurking in Program Data/Bitdefender/Desktop/Quarantine. The system won't let me delete it - how can I get rid of it? And how do I stop it building up again? (Someone asked the same question four years ago, but the deletion instructions given then don't work.)
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BD Password Manager PIN
I have PW Manager installed on Brave / Chrome). How do I 1. turn on the lock feature? And set the PIN? And how can I add accounts? I know how to do this in Edge. But I much prefer Brave.
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Bitdefender scamio
I've heard about the new free service "Bitdefender Scamio", which may help discovering threats on mail, sms, etc…and seems to be very efficient , but anything about this product on Bitdefender Central. Does anybody tried it ? is it usable in security ? Does anybody knows why it's not mentionned if it's so useful ? is it…
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How can I delete a password protected file in Bitdefender. Can not find it in File Explorer
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Which algorithym does the Bitdefender File Shredder use to delete files?
See original question. There does not seem to be a choice of the several methods that many shredders allow.
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Use of Password Manager in SafePay
When I open Safeway, Password Manager does not log on automatically. When I try logging in to Password Manager while in SafePay it may take 2-3 times, failing all the prior times. Sometimes logging off SafePay and logging back in to get Password Manager to log in. Why is this so difficult to log in? Is there a setting to…
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Bitdefender Total Security
Seit dem Update auf Bitdefender Total Security dauert das öffnen von Programmen auf den PC sehr lange ca. 30 sekunden. Im Offline Modus gehts Ruck Zuck. Auch wenn ich das Programm beim zweiten mal öffne gehts schnell. Gibts dafür eine Lösung
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Parental Control: Daily Time Limits Automatically Turning Off. Any Suggestions?
Hi all - I've just tried setting up 'Daily time limits' in Parental Controls - once I've set this up and saved it, the toggle will show as being turned on and active. However, if I reload the Parental Controls page, the toggle automatically turns off, and shows as grey and inactive. (The difficult thing with this is that,…
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File Shredder: Unable to delete file
Hello. Running: Windows 10 ver 21H2 Os build 19044.2130 Previously I tried deleting this file using file shredder and it stated that file was either in use or that I didnt have permission to delete it. Im not sure why or how but this file cannot be deleted using file shredder. I ran the computer in safe mode to get it into…
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Nothing seems to work as it should.
I've got used to continually having to manually log on to the VPN I've got used to the ridiculous load on my cpu and memory imposed by BitDefender. As for the PW manager, damned if I understand how it's supposed to work. I have lost count of the number of times I've been asked to install the Firefox extension. Which I have…
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in Bitdefender's Total Security virus scan, skipped files are considered clean?
I'm scanning one file, and it says my system is clean, yet it shows that it skipped the file. And it shows no reason/explanation why the file scan was skipped. Contextual Scan Log File: Scan date: Thursday, March 14, 2024 4:56:28 PM Scanned items 1 Detailed Scan Summary Basic Scanned items 1 Infected items 0 (no infected…
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Is there any way to see more granular information when you run the One Click Optimizer?
I guess what I am asking is can I see the individual items being optimized beyond the broader categories I see following the run, and before I just click OK?
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How can I turn off USB Immunizer Recommendation
I use many USB flash drives for transferring new software versions to computers, running Utilities such as AOMEI Partition Assistant Technician Edition, data backup, etc. I do not want your USB Immunizer installed on any of these USB devices. How can I turn off these USB Immunizer Recommendation popups so I don't have to…
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firewall rules
i defined rules on firewall but i keep getting getting messages for applications a i allowed before. this is a real harassment, what can i do ?
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bitdefender badges 2
i am resending what looks like i never asked but ok. i have a few questions as a new user of this service: what are these badgesthat i earn per upgrade for what particular purpose? how do i earn these rewards? what are any of the bidefener rewards for? how does this support my account? and will this ensure more device…
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Safepay pop-up window will not disappear
I have a problem with a Safepay warning in a pop-up window, advising me to use Safepay when making transactions online. The problem is: it will not disappear. I click on "Not for this page" button, on the X at the corner and even on "Open Safepay" button, and the window simply does not go away, even if I click 50 times in…