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[resolved] Problem Bitdefender With Windows 8
I have intalled bitdefender on systerm windows 8, but after intalled windows start very slow about 30minutes. sometime system don't start, I must restart manual.Now I remove bitdefender on my computer and windows start normaly. I try bitdefender internet and total 2013
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Sphere 2013
I've recenlty installed and been trying out Total Security 2013 on one of my laptops and am definitely switching from McAfee. I have 2 PCs and 2 laptops in my household as well as smartphones and devices. With McAfee I always purchased 5 licenses so that I could include my father's PC who does not live with me; so a…
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Bitdefender Windows Updates Problem
Hello guys , I am new on this forum , so I really don't know if I'm posting in the right section. My BitDefender Total Security 2013 Works fine , but when I use the wizard : BitDefender Windows Updates Sometimes it works fantastic but sometimes ,the percent of progress messes it up so i have to cancel the whole process and…
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Closed Topics
Hello Christian, Closing topics (like http://forum.bitdefender.com/index.php?showtopic=38160 or others) is not the best way to face negative or even a little bit ironic comments. You have to consider that even these comments are for the product improvement and not for you personally. Anyway, you have the power to close…
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The Reputation Technology
Tell us more, as it is implemented in Bitdefender. Thank you.
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Bitdefender Free (no Cost)
Hello all, Just a thought: If this software was free (no cost at all), after the first installation (viewing & testing), would you keep it installed on your PC ??? Regards
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Now The Product Says My Key Is No Good...
I jump trough hoops to get this product to work with my laptop... i re install it so many times i cannot count... I get it working to the point that it won't update at work behind the firewall but i do the up dates at home because if i don't do an update for 3 days the program will not let my computer boot.. NOW I CAN LIVE…
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Christian I Sent You A Reply... But No Answer Back
Did you get the pm ... I sent you my key. Is there a problem with it?
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[resolved] A New Build?
Hello, Is 16.22.0.1534 a new build?
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[resolved] Proper Action Im So Ticked Off....
WHAT THE ###### BIT DEFENDER!?!?!? " /> :angry: " /> :angry: So I come home and find out that my new install of bit defender has taken "approriate action" on about 30 of my files. which means it DELETED THEM. didnt ask me, just did it. I understand your protection is top notch but this is unacceptable. what your software…
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Christian....where Are You?
Hi Christian Where are you? We need you at the forum. Kindly respond to our issues. @Technical Support: If Christian is not available, kindly arrange for the replacement.
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[resolved] False Event Count Indication On Security Widget
Kindly see the attachment that there is false indication of Event count on the Security Widget which is remain there even after the restart. Kindly also note that there are no Unread events in the Event Module.
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Unhappy Customer
I play City of Heroes. A lot. But, since I installed Bit Defender Antivirus Plus 2013, my game gets hung up on the loading screen. City of Heroes:Freedom is an MMO. ( A free one - so anyone can download a copy of that game and see if they are able to get to log in with BD2013. ) I should have just gotten the free trial, or…
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[escalated] Bitdefender Blocks Microsoft Office365
After installing BD on 3 computers, I found that it is blocking access to Microsoft Office365 Sharepoint. I can access the sites using Firefox, but Internet Explorer times out on all three computers. Booting into safe mode allows IE to connect. The problem is obviously Bitdefender, as another thread in this forum recently…
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Bitdefender - An Antivirus Software Which Cannot Perform Full System Scan - Refund?
An ticket was opened last week (Ticket ID:201208311013881). All requested documents were submitted but so far no solution from Bitdefender. Sent an email to Bitdefender yesterday but again no reply. Imagine you bought an antivirus software that does not allow the user to perform a "complete" full system scan... Can I…
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[resolved] Bd Toolbar In Thunderbird
Greetings, Just installed Bitdefender Total Security 2013 after some grief with KIS and everything seems fine, so far. One issue. The installation went just peachy, however the program also installed a Toolbar in Thunderbird, which doesn't seem to serve any purpose as TB is already feature rich! How can I uninstall the…
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Bd Ts 2013 Services Not Responding
Dear All, Hi, I have a problem with bitdefender TS 2013 which is all services specially parental service and virus scan are not responding and every time I restart my pc the same thinoccurre again. I did contact the support team from more than a week ago and they asked me to use the support tools and send them the files…
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On Demand Scanning
I have changed the settingd for on access scan for infected files to move to quarantine but I do not find any such settings for contextual and on demand scans!during that they automatically delete them and the deleted files cant be found on quarantine!how to change this?
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Using 2012 License Key For 2013
I was not able to purchase bitdefender 2013 from our local stores here in india. I hear that they dont have it in stock yet. Can I purchase a copy of bitdefender 2012 Internet Security and use that license for installing and using Bitdefender 2013. Thanks, Elisha Ebenezer
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Outlook 2010 Icon Missing
I just purchased and installed BitDefender 2013 today. This afternoon I noticed that my Outlook 2010 icon became a blank inoperable icon. When I try to delet it it says that it is open in BitDefender Virus Shield. I have made a new Outlook 2010 icon shorcut but how do I remove or repair the original icon? Why did it do…
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Considering Bitdefender.. Couple Of Questions.
Hey. Sorry if this is brief, not being typed on the computer. Considering Bitdefender AV/Total Security for my home PCs.. Currently have the trial installed pretty impressed. PCs are both running Windows 7 X64 and connected to NAT/SPI router. Will the Bitdefender firewall found in Total Security bring any real benefit over…
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[resolved] Visual Studio 2012 Debug Issue
Hello, I'm posting here after I've opened a ticket at Bitdefender support team in case someone has already solved this issue. The issue: On a Windows 7 x64 machine, BD IS2013 is preventing Visual Studio 2012 debugger to work properly when trying to debug a C# solutions created in Visual Studio 2010 and set to platform 'Any…
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One Huge Disappointment
A couple of weeks back I was searching the internet for a new security program. A few sites rated BD five stars, so I decided to spend the money and purchase it. I did a full format using a third party cleaner and wiped my complete hard drive to make sure nothing would interfere. Formatting the hard drive was really no big…
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[resolved] Browser Sandbox
Is the content of the browser sandbox deleted when the browser is closed? I would thing it would be. If not, how do I empty it? I ask this because I downloaded a file while Chrome was sandboxed and went back later to redownload. I then received a message that the file already existed in the location where I initially…
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[resolved] Busy Internet Connection
Hi. I am from Iran. I cant speak English well. I bought a license for Bitdefender Antivirus Plus 2013 last week. After installing the product and after product update (virus definitions update) , my internet line is busy. But when I uninstall Bitdefender and then install other antivirus product such as Avira free or…
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Support Ticket Id:201209011014731
Hi, I replied to the support ticket 4 days ago and I haven't received any reply yet. What si going on? One of your support guy even ended the chat support without answering my question? Did you guys pay to get on top in review? Thanks
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[resolved] Multiple Problems, License Key, Update Etc.
Hello, I did a scan this morning and could not remove some files which I managed to do on my own, but then i turned on the anti-virus shields and gamer mode, which I didn't really need soon as I did those things, auto-pilot will not turn on, I figured perhaps it was a bug so I used the repair function and once it was all…
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Internet Browser(?) Slowdown
[Edit]: This is not just a general computer problem. This only started to occur when i purchased and installed Bitdefender Antivirus Plus 2013. I will begin by say saying that my computer is in a "like new" state. There is nothing wrong with the computer. It is an HP Media Book laptop. I use the latest updated version of…
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[resolved] I Forgot Bitdefender Password
hello, i fotgot my 2012 bitdefender antivirus password it doesn't scan some files on my computer. plese help me to reset my password. thanks
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Support? Anybody Home?
Hi, I've submitted a few (>8) tickets over the past week and other than the standard reply I haven't had any follow up with the support team. I've had a few tickets opened up for the Android software as well as for the PC based products as well and was wondering when they'd get addressed by the support team? Thanks.