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Dual-booting
Hi, I'm currently running WinXP and Bitdefender 2008, im currently considering to dual-boot with windows Vista, do i need a seperate key for each OS? Thanks
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Gmail Attachments
I recently installed Bitdefender Antivirus 2008 onto my Windows XP Professional machine... Suddenly, I can't add any attachments to email... it's crippling me. Can anyone help- I'm desperate and Bitdefender support is taking FOREVER.
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"no Identity Rule Added" - What Is It And How Do I "fix" It?
I just installed BitDefender Antivirus 2008. It gives me a screen that shows a yellow button for Identity Rules. I searched through the Help menus, but there is no description of what an identity rule is or what I type in to fix the yellow button problem. Can someone explain this so I can make a "rule" - whatever "rule"…
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Installation & Registration Process
I purchased BitDefender Antivirus 2008 this morning, but I found the installation and registration process very frustrating. During installation, a screen came up that said my version was a free version even though I just purchased it online. Well, I stopped the install process and tried once more, but again I was told I…
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I Give Up
" /> After three weeks I just quit trying to get any help! I foolishly bought a two year susscription for three machines. I have had to remove the product from two of them so far because they just quit working with Bit Defender software installed. the tech support people ask me stupid questions like am I sure it is…
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Lost Local Network
I just installed BD on a two year old emachine running windowsXP. after the registration and startup, I found that I had internet access but had lost all access to the other computers on my local network. as soon as I uninstall it, the local network appears again. I also have BD installed on a Toshiba Tecra running X P PRo…
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Scan For Dialers
In all BitDefender Home solutions there's a selected box that exlcude Dialers from scan... Is it right? I mean, it sounds like a lack of protection.... but it's selected by default... If I execute a code that contains a dialer, I'll be infected?... Thanks a lot! Sorry for my poor English!
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Registry
hi all i am new and not sure where to post....... i have a prob that suddenly when bit does a scan it throws up 256 infected files that it says cant be sorted as they are password protected........ i have run 2008 bit for about 3 months with no prob and as i havnt added anything or got password set i havnt got a clue what…
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Downloaded 64bit Incorrectly
I bought Bit Defender online. I paid for it. Then I had the option of downloading the 64bit version or the 32bit. I picked the wrong one and closed the window. How do I get the 32bit version without paying for it again?
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Forte Agent Problem
Internet Security 2008. I use Agent for reading news from Giganews. Giganews allows using port 80 or port 119 to connect. Sometimes http port seems faster with Comcast. Works fine with nntp port, but will not allow http to connect. I have tried adding port 80 to the firewall rules, but still get blocked. As I am new user…
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Lost Internet Connection
Dear members I installed the trail versin of BitDefender 2008 and ran a full system scan on my 2 year old desktop with Windowns XP OS. However, I realized that I could no longer connect to the internet after the anti virus scan was done. I tried to change some of the configurations but it didn't work. At the end, I decided…
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I Can't Dowload Any Attached Files, Help
Recently, one of the BD virus researchers attached a file for me in a post, but everytime i try and dowload it or any other file, i get to a page where it sais i'm not allowed to download. Why, please help me
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Just Payed
Hello All. I have just payed for a 3 user licence for one year of total security 2008. However I have not recieved any code. The only message I have recieved since paying was a standard on saying something along the lines of "thankyou for your payment details will be sent shortly". When and how will I recieve my code??…
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Pleas Help Me, After Reinstal Bitdefender Not Working ?
Pleas help me, after reinstal bitdefender not working ? I have bitdefender total security 2008. It has worked fine, then i uinstaled it, and decided to instal it again, but now bitdefender is not working ? Whay, pleas help me ?
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Bd 2008 & Acer Enet Management
I have a new Acer laptop that has a tool called Enet Management that controls the LAN/WLAN connections if I so wish and advises of there status. Before I installed BD 2008 Internet Security this tool could detect Wireless Connections and advise on signal strength etc and advises when I am connected to the Router/Internet.…
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How To Block Messenger And Some Web Adress
Hi everyone, Does anybody knows how to block msn messenger and some web adress (without know ip address), this is because, i want to block msn messenger, and their webmessengers, i've just block the .exe file but if i've tried to conect before the bitdefender 10 load, the firewall cant review that and allow me to conect to…
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How To Turn Off Real Time Protection
So how do you turn off Real Time protection? It's fine on my 4-gigs-of-RAM desktop but my ###### Toshiba laptop with 512 megs and Vista Home Premium already runs like a slug with everything deleted from the startup part of the registry. It's running pretty slow with BitDefender there. How's it get turned off? I just want…
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Laptop Locks Up While On Wireless
Hi, I have Thinkpad T61 running Vista Ultimate and Bitdefender Internet Security 2008. I am experiencing a problem where my laptop will completely lock up and I am forced to hit the power button to shut down and then I have to restart. One of my co-workers has suggested that I uninstall BitDefender to see if it's the…
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Install On A New Pc
Hi, I've bought a license for 3 users, as I've two daughters, and have installed it. But now I've to replace one of the PCs. My question is: am I allowed to install it on a new PC? Thank you
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Language Change?
Hi. I was wondering if it was possible to change the language of my BitDefender? Thanks
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Downloaded And Nothing
I just finished downloading internet security 2008 to the desktop as suggested. When I click on run I get a pop up that it is not a valid win32 application. Tried accessing my account, that says no such account so I tried telling it I forgot the password and it says it could not find this user in our data base. That very…
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Phantom Backup Running - Help Me Stop It!
I had BD Total Security 2008 installed (demo version) and several backups scheduled and running succesfully. I then uninstalled the whole suite using the BD uninstall tool from technical support. This appeared to remove the program coimpletely from my system, including registry entries. I then reinstalled a more up to date…
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Password Protected Items
I have been using bit defender for a few weeks now with lots of issues but the scan has been working fine until a few days ago.It now scans and when it finishes it says that it could not scan 414 items that are password protected.It had no problem scanning them before so why can't it scan items now?In looking at the paths…
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Usb/flash Drive Conflicts Bitdef 2008
hello there, i am hamxa, and here to report a SERIOUS PROBLEM with the bitdefender products (Total Security 2008& Internet Security 2008)... i have tried both your products mentioned here, and they work great BUT both of them have a severe security breach!!! i.e. when i insert my flash drive (Creative MuVo TXFM 512 MB),…
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On-line Scan Problem
when i attempted to use bitdefender on-line scan, i received the following message: failed to load interface you must have administrative rights on this computer, you also must have the internet explorer security settings to the medium level. 1. i am owner, and owner has admin rights. do i need to log back in as admin? is…
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New User Queries
Hi, Currently using 2008 Antivirus trial. I've bought the full product, just waiting for it to arrive. My first query is regarding spyware/malware detection. The blurb on the site says it does scan for these threats, however I cannot see anything in the trial version about this. Does it do this alongside the virus scan? I…
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The Worst Support Ever! Bitdefender 2008 Is Junk.
After my client's Bitdefender v10 expired he decided to upgrade to v2008. What a huge mistake. (Client PC, Win 2K SP4) First I uninstalled v10, no big deal. I install v2008, restart the pc and endless errors appear. The drivers for the two network boards installed would no longer load. In the device manager both boards had…
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Files That Cannot Be Repaired
I am using BD AV 2008. Running XP Pro After a full system scan 5 files are found that cannot be repaired and I don't know why The files are apparently "password protected" however, I did not create any files that are protected. A search does not find the files to delete. These are the files in reference:…
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Customer Service Responce Time
Hey Everyone, How long does it take customer service or tech support to respond to an email you have sent them. I sent one three weeks ago about my manual scan not working and security center not coming up, and have yet to hear from them. I sent a follow up email earlier last week and have yet to hear anything. Am I wrong…
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Firewall: Can't Browse The Internet
I had dial-up and my Internet was working fine with Bitdefender Internet Security 2008. Now I have broadband, and I can't browse the Internet if the firewall is set to 'Allow' or 'Ask' levels of Protection! But the Internet works fine in 'Game' mode! In fact BitDefender has stopped asking my permission before connecting to…