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[feature request] Disable "bitdefender.awake." Popup?
Can this stupid popup be turned off?? It steels focus from my media player and sends my PC back to the desktop. So they finally give us a way to turn off the ad/spam popup then go ahead and add this stupid popup. FFS Bitdefender, can we just have a popup-FREE program please!
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Bdis 2015 And Win 10 Anniversary Update
Hello. Since i have upgrading my PC with Win 10 Pro x32 to Win 10 Anniversary Update, BDIS 2015 no longer work, cannot load services. I can expect an update to resolve this problem? BDIS 2015 is useless, now...
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Very Slow Startup Of Bd Antivirus 2015
Hi all, Have just upgraded from W7x64 to W10x64 and reinstalled Bitdefender Antivirus 2015 build 19.2.0.151. With W7 BD would startup very quickly and the message "Bitdefender Awake" would appear in the bottom LHS of the screen. Now with W10 the BD tray icon and the awake message takes several minutes to appear after the…
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Vsserve.exe Running At 25% Followed By Freeze Screen
Hello. I am using Bitdefender 2015 and Windows 64 bit. From time to time, my CPU process begins to run at 25 percent due vsserve.exe. Then, the fan starts to spin quite loud and the laptop is getting too much heat. After a longer time, Windows start to freeze. When I restart my computer, VSSERVE.exe will not run at 25…
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How Do I Use The Bitdefender 2015 Rescue Cd?
The rescue CD seems to be broken. I can boot off the thumbdrive it created, but it presents a Unix login prompt after asking what language I want. Since there is no documentation with this software, there also isn't an account to use. This is what I did: * Downloaded the ISO and Stickifier from…
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Non Closable Bitdefender Box Advertising
Greetings, as of this morning I have a Bitdefender Box advertisement open on my screen above the notifications area that I can not seem to close with conventional methods. help with this matter would be appreciated, screen shot attached. Thank you
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Lost My 3 User License Key
HI I am new to this site but not new to Bitdefender. I have used the product for several years on a number of work and home computers. Some of my accounts have 30 or so days left others have plus 200. I needed to add it to 2 further laptops. I went to my account and saw that the current version of Total Security 2015 has 2…
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Bluescreen Because Of Bitdefender
Got Bluescreens because of the vsserv.exe see my attached dumbfile. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a) Returning to usermode from a…
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Stop Auto Billing
I dont use bit defender I was suprised it rebilled me. I tried get in touch to stop. No reply to my emails. I can't see were you can logon to this site to stop. Can anyone help ?
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[Sent To Developers] Bitdefender Blocks Uplay From Ubisoft
Hello! I just downloaded the game-platform Uplay from Ubisoft, which is comparable to Steam or Origin. But there is a problem only with Uplay and Bitdefender IS. Any download seem to be blocked or very slow. If I uninstall Bitdefender the download runs very good. Otherwise Bitdefender runs very nice so far. So please check…
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Excluded Files And Folders Vs Excluded Processes ?
What is the difference between "Excluded files and folders" and "Excluded processes" I assume "~files and folders" might be a programs root folder -- whereas "~ processes" would be executables EXE files. So far I have entered only the EXE files in both Would appreciate any help, thank you
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No Response To Support Ticket Request!
Several WEEKS ago I submitted a problem to support through the normal process. I have not received ANY response. Now what?
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2015 Total Internet Security Upgrade Offer
Hi I have been using bitdefender total security for many years now. I got the upgrade offer that you guy's and girl's sent out (even though my bitdefender 2015 has still got 103 days left on its licence). The problem is if I upgrade the software to 2016 I will lose my 103 days that I have got left, I mean don't get me…
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Fake Bitdefender "e-Threat" Message?
Just received this message from Bitdefender...looks fake. Anyone else receive anything like this??
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Bdagent High Cpu Usage
I've installed Bitdefender Total Security 2015 and I was doing some heavy work and I felt my laptop is working slow. I checked in task manager and saw bdagent.exe uses at least 50% of cpu constantly. I disabled everything (antivirux, firewall, etc) and nothing changed. I searched the internet and found nothing. even sent a…
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Problems Opening Msn
I try several times to open my msn , hotmail account using different browser , opera, firefox and IE, nothing works any advice? please! personal email will be better , all them say web page not available , no Internet access
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Disable Ssl Scanning When Using Mozilla Firefox
Hello, I'm using Bitdefender Internet Security 2015 Version 19.6.0.326 and Firefox 45.0. I am getting the following message for most of the web pages when SSL scanning is ON: "Your connection is not secure The owner of www.youtube.com has configured their website improperly. To protect your information from being stolen,…
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Unable To Toggle Hidden Files And Folders
I have BD TS 2015, and ever since the install, I have been facing problems whenever I try to hide/unhide files. I am working on Win10, whenever I click on "show hidden files", either in the windows explorer or in control panel, there is no change, I am still unable to view my hidden files, in the control panel, what I see…
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Problems Opening Large Zip Files When Bitdefender Antivirus 2015 Enabled
Hi,i have problem opening large zip files,when bitdefender antivirus 2015 is enabled,i have example file 7GB and it opens it about 5-7 minutes,before menu appears and i can extract this folder. Problem is with zip files only,working ok with 7zip files. I have windows 10 Pro operating system. I tried to unistall bitefender…
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Critical Error
From this morning I keep getting the message of critical error of security service. It appeared suddently in both my Windows XP pc and now I can't use it. I think it's probably an update error but I don't know what I should do. Any suggestions? Thanks, Aldo.
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Lifedom.top Pishing Attempts?
Hello these days my anti-virus continues to report me of phishing attempts with messages like this,always with the site "lifedom top". This only happens when I use Google Crome, while using internet Explorer that does not happen. The full scan does not report viruses in the PC (Windows 8.1). I tried uninstalling and…
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Infected Webpage Detected
Infected Webpage Detected details are truncated thus I never see whether the webpage has been successfully blocked.
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Constant Popup Every Restart After Uninstalling Bitdefender
I uninstalled bitdefender awhile ago but I keep having the “A problem has occurred in BitDefender Threat Scanner, a file containing error ____.dmp. You are strongly encouraged to send the file to the developers…” popup every time I boot windows. I’ve browsed online for a solution, still can’t fix it Installed and ran…
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[not Really]bitdfender Hacked!
How confident can we be about Bitdefender's security and support structures when they allow their own site to be hacked!!!! I was looking for the free downloads for which the link no longer seems to work, so I went directly to the subdomain free.bitdefender.com and hey, what's going on there, very ****** girls and malware…
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Forgot My Bitdefender Password To Change General Settings
Hi, Support BitDefender.. I have a problem.. I Forgot My Bitdefender Password To Change General Settings.. How should I do, to Reset the Password? This is the screenshot >> https://drive.google.com/file/d/0B3VkPkwpGB...iew?usp=sharing And I want to give information that the Defender Support has been damaged or error..…
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Bsod - Vsserv.exe Suspected
Recently BSOD has occured while awaking from stand by or just browsing internet with Firefox (43.0.4). Short analysis of minidum shows the vsserv.exe can be resposible. I'm using Bitdefender Internet Security 2015 on Windows 7 x64 Professional. Analysis of minidump and some details of hardware config in attached files.…
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Invisible Trojan In Email
This has been going on for a few months now and BitDefender's staff (a single person btw) has not managed to address this issue. The email is not showing in any of the trash folders on: [li]Outlook 2010 via Windows 7;[/li] [li]Nor on Mac OS X 10.7; [/li] [li]Nor on the Exchange Server; [/li] I've run a BDSYS Log, Scan Log,…
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Bitdefender Internet Security 2015 - High Cpu Usage
Hi, installed Bitdefender Internet Security 2015 on my Win 7 desktop PC. Have noticed that approx an hour after PC is started up, bdagent.exe is using 25% CPU for every user that is logged into the PC. So in my family of 4, if all users are logged in, but none actually using the PC, the CPU is at 100% utilization. The only…
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Bdfwfpf.sys Causing Blue Screen, In Bitdefender 2015
Just updated to the new Bit-defender 2015 and low and behold I come home after work and see a BSOD. Showing Bad pool Header. I used Blue screen viewer to determine what was causing the problem and its bit defender again. This is getting to tedious having these issues every time I upgrade to a newer version of this…
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Automatic Renewal
What's is wrong ... Bit defender send me a total of 28 e-mail to remember me that , my subscription was ending soon !!! Did not took me long to put those mail in junk box. Problem is; that make me miss an e-mail that activated for me the automatic renewal !!! Next e-mail, a confirmation of my purchase !!! !!! Last year i…