-
Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
-
Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
-
Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
-
Bitdefender and Scuderia Ferrari HP Partnership extension celebrated in style
On Thursday, November 6th, Bitdefender celebrated a remarkable milestone: 24 years of innovation, protection, and technological excellence. Just one day later, the party continued as the company unveiled the Ferrari SF-23 car right in front of its Bucharest headquarters, marking the official extension of its multi-year…
-
Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
-
Introducing GravityZone Security Data Lake – SIEM done right
Cyber threats are evolving faster than ever. Yet many organizations are still relying on legacy SIEM tools that cost more, store less, and struggle to correlate across disparate systems. That’s why we’re excited to launch Bitdefender GravityZone Security Data Lake – our next-gen solution that blends the best of SIEM and…
-
The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
-
Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
-
Percentage of scan in progress is a must.
I read many posts about this subject and the answers from BD is unacceptable. I woke up this morning and after 10h 10min, having scanned 18723720 items, it is not done and I don't have any idea when it is gonna be over. "Hard to evaluate how long it is gonna be. Depends on many factors". Common Guys ! From a support team,…
-
detection of Generic.PY.Ferret.D.****** in uuidtext folder ?
Dear all, thanks for this community on Mac. I really enjoy Bitdefender Security, but I got strange symptoms last week with my iMac. At the end of a Fullscan (12th November2025) (iMac-ventura) finishing with “no threat detected”, I got notification : "Generic.Py.Ferret.D.E8127119" located…
-
Yubikey and passkey to sign in Bitdefender central
Hi Can you bring passkey/Yubikey options to 2FA sign-in Bitdefender central?
-
AmuseMEMEnt Arcade
I believe that humor and laughter should always be part of our daily lives. As E.E. Cummings used to say: "The most wasted of all days is one without laughter". No matter where you are, you deserve a good laugh. My proposal for you from this day onwards is to have our own happy place within this Community and share the…
-
Bitdefender VPN, Subscription not found even i still have till January of subscription..
Why I cant use VPN while I still have subscription and plenty of devices left..
-
Disable this popup
You guys have GOT TO ENABLE A WAY TO DISABLE THE PAYMENT METHOD POPUP WITH THE CHROME PLUGIN. This pops up ALL THE TIME. It has popped-up THREE TIMES while I'm trying to fill out this form. This should be a lot more robust considering the yearly cost of Bitdefender. If you want to compete with LastPass, you need to get…
-
Is it really updated?
I ran the program update and it got to 90% and stopped. After 5 minutes I canceled and rebooted, I opened BitDefender and it said I was updated to the latest version 27.0.55.283. So I ran the program update again, it quickly when up to 100% and said it was finished. I can't get over the feeling that it didn't really fully…
-
Probable BUG in Vulnerability Scan on Win10 system
Couldn't find anywhere to REPORT A BUG… so figured I'd try this angle… Running an old Windows 10 system (updates DISABLED) with Bitdefender Premium Security (up to date) and constantly receive the following: Note the 3rd item… 104GB! Really?! I don't think so. Original Windows Update KB5055518 wouldn't install… REPEATEDLY…
-
trouble with bitdefender firewall and LAN Zoo License Manager for Rhino 3D
Hi, I'm writing because I'm having a problem with my Rhino 3D license and my Zoo LAN connection. I'm using a computer as my Zoo server. When I launch Rhino on another computer and enter the IP address of the computer running Zoo, it can't find the license. If I test with the firewall disabled on the Zoo server computer, it…
-
SecurePass Status - Is it ready?
I tried SecurePass for several weeks earlier this year and posted my response "Not ready for prime time". I went back to Password Manager. Has SecurePass fixed issues like auto updates on both Android and Windows? I depend on a reliable passowrd store and would like to avoid working through password tool issues while…
-
Ticket Status - 1010688623
Greetings dear BD representatives, I have submitted a ticket on Monday 17.11 regarding the auto renewal of the subscription which I cannot afford currently. Until today I have not received a reply and the request is urgent for me. The ticket number is 1010688623. Kindly see to it as soon as possible, I would like the…
-
Version Update
Per web site the latest version of Bitdefender security solutions for Windows is 27.0.55.279, released on October 21, 2025. My win11 laptop has gone through multiple updates since the 21st (both manual & auto) and is currently on 27.0.54.272. Why hasn't it updated to the latest version?
-
VPN and SEQUOIA
Hello, No more access to my outlook since my upgrade to SEQUOIA. Apple support adviced me to delete my VPN. I did it and it works but…I have no more a VPN. Many thanks for your help. DUBERRY
-
McAfee pop ups???
Is anybody else getting constant McAfee pop ups on windows 11 with Bitdefender installed???
-
Recently Bitdefender has been detecting java running a malicious command line.
I'm confused as I haven't changed anything or messed with anything it happens whenever i launch modded minecraft (keep in mind i haven't made any changes and have been using this for a while) My cousin also uses the same mods and everything but he doesn't have this problem…
-
Want to know status of a ticket
Why is it so difficult to check the status of a ticket? It is also incredibly obfuscated how to cancel a subscription and it took until I got slammed with the auto-renewal to figure it out. I got charged for Bitdefender Total Security when I barely used it previously. I was billed for $250 CAD (roughly) and I don't have…
-
My mails from Bitdefender doesn't load on Proton Mail
I subscribe to Bitdefender mailing list, and I use proton mail. However, the mails I get don't load anything. Please take a look at attached screenshot and tell me what I should do.
-
Safepay problem reappearance
Hello. Safepay appears to not connect to the VPN even when it is enabled. It also does not activate the VPN (with the relevant option enabled). The problem reappears after the latest updates.
-
Mobile security and VPN out of Sync
MY Mobile Security app thinks my VPN is disconnected when it is active. when it tries to "fix it" it appear active in mobile security but turns off in the VPN APP
-
Cryptocurrency scams
This criminal organization is linked to a wide network of corruption and has defrauded American taxpayers of a significant amount of money. It would be best if the United States were to arrest and prosecute them.
-
USB Flash Drives Names disappeared
Hi, I recently purchased, installed and started using BitDefender. It asked me if I wanted to immunize my USB sticks and I agreed. But since then all the names I put to differentiate my USB flash drives are missing and when I try to put them back it doesn't stick. Is there anything I can do? I usually have many USB flash…
-
I am having problems using password manager says not available in private window
I am having problems using password manager says not available in private window
-
Master Recovery Key
When I created my Master Password, I got a 24 character Recovery Key. It was split in 4 character segments, all cap letters and numbers. When I was logged into Bitdefender Central I got another Recovery Key. This one is 2 segments of 13 characters, cap and lower case letters and numbers. Does this replace the first…
-
Two mobile phones for two-factor authentication
Is it possibile to have two mobile phones for two-factor authentication. Or, is it possibile to have one mobile phone and one TOTP app on PC such as authy.com ? Thanks
-
implementation of steganography in all products
I would like to suggest implementing steganography detection technology in Bitdefender's various products, as it is a new type of threat. Thank you.
-
Cannot find results of full system scan
Twice now I've started a full system scan to run over night - Windows 10. The PC is set to NEVER sleep, and in the morning the PC is still on. But there is no window saying the scan finished, and no scan results. I can open Bitdefender Total Security from the lower right icon, go to notifications, and under the All tab…
-
How can I decline charge for VPN that I did not request, and avoid renewal next year
I am happy with BD Antivirus, but never use VPN. I did not ask to add VPN to my account and I would like to request a refund, declining the VPN options. Could not find an email address or any other way to obtain that. Please help. Thanks!
-
How to install Bitdefender Mobile Security for Android
How to install Bitdefender Mobile Security for Android (full guide here) Bitdefender Mobile Security & Antivirus works on any device running Android 4.1 and up. In order to install the application, you can choose one of the methods described below. You can also watch the steps presented in the video below.
-
Why doesn't Bitdefender work on my Brave Browser?
-
Menus at top of screen keep disappearing
Long time Bitdefender user here, but experiencing something unusual. When I open the app, the menus at the top of the screen disappear. Rebooting or disabling/enabling Bitdefender Shield causes the menus to appear again. Tried disabling Bitdefender Shield and downloading Malwarebytes to see if there were any viruses on the…