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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Update to the new VPN app?
I just sprung for the Premium version of the Bitdefender VPN for my 4 devices for unlimited traffic. I get a message to update to a new VPN app. I doubt I need the features (kill switch) but should I update and will it automatically apply to all devices (phones and desktop)? Or will it just cause me problems?
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DramaCool
If you're not using Dramacool , you’re seriously missing out.
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Why can't I access the internet when connected to my home internet provider? (T-Mobile)
I can access the internet when on a different WiFi or my hotspot. I set up an alias WiFi name and that worked for a while, but within a week of using the new one, it too stopped working. My browser is Microsoft Edge. I've checked the proxy and firewall. No issues there
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Will Bitedefender detect and remove a malicious browser extension?
NebulaTachyonen is the name of the malicious Edge browser extension that removed my passwords and autofill, and prevents me from using Google, etc. Thank you.
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Man sagte mir Windows Defender würde reichen Hacker Angriff über Facebook war die Quittung.
Hallo Leute, bis vor der neu Aufsetzung meines PCs auf Windows 11 hatte ich noch Bitdefender drauf und fühlte mich da relativ sicher. Da ich mir noch einen anderen kleineren Notebook gekauft hatte, der auch mit Windows 11 schon vorinstalliert war. Hatte ich, jemand Glauben geschenkt das nur Windows Defender ausreichen…
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Samsung Smart blocks spam calls, but I don't see Bitdefender blocking?
Do I need to turn off Samsung Smart Phone somehow. I was hoping to see Bitdefender out preforming Samsung. I'm using a Samsung Galaxy S10e, SM-G970F/DS . I get at least two spam calls a day, I can't even answer my phone unless they are known. I see in BD it asks me to add a spam call to a list. Really? I should copy a…
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Activation code
Hi, I just got a new phone A36. During the setup process my Bitdefender app was copied from my old phone [A32] to my new one via Samsung default process. The app is now in trial mode and asking for an activation code that i do not have. I have removed my old phone from my subscription and centtal is showing it as…
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Extra charge for Web Protection?
I have Total Security on my Windows 10 PC with Mobile Security on my iPad Air 2. Yesterday I got a new iPad Air M3 and copied everything from the old iPad to the new via Quick Start. I don’t have VPN anywhere. Now I’m getting messages on both iPads that Web Protection is not turned on. When I try to turn it on manually, it…
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Digital Identity Protection
Hello all, On the dashboard of Bitdefender Central (Digital Identity Protection) i read that there are 5 data breaches. But on my mobile device nothing is mentioned… How come? Now, what's going on?
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Hundreds of new false positives
Bitdefender just updated two hours ago and I all of the sudden have hundreds of legit files that were pushed to quarantine and all saying they were infected with Gen:Dump:Generic.Dacic.5943.FF91B469 These are things like adobe and even some windows programs. Is anyone else having this problem? I have to now go and fix…
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Blue Iris Software Remotely...
I have been using Blue Iris Software for several of my local ip cams. Yet, after installing Bitdefender I am unable to view my cameras remotely. Any step-by-step advice on how to configure is greatly appreciated… Internet Status:
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Como desativar proteção de escrita dos dispositivos de armazenamento
Estou com problema nos meus dispositivos de armazenamento, conectei uma pendrivre no computador onde esta instalado o agente, aparece a opção que não ter permição para gravar ficheiro, do computador para a pendrive. para alem desta opção aparece também aparece a informação que o seu computador esta protegido contra escrita.
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Two Macs Only Recognized as One on Central
In addition to other machines (including Macs), I have Bitdefender installed on a new MacBook Air and an older MacBook Pro. On the Central management website, it will only show one or the other machine. If I try to get the machine that's not showing (e.g. MacBook Air) to show up by re-logging into my Bitdefender account…
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Showing as product expired after 8 months
I noticed today that Bitdefender on both my iMac and MacBook was showing as 'Product Expired' - it's only been 8 months after I installed it and bought a subscription. Contacted support who were not helpful - agent tried to say that my Mac password was incorrect and that I should contact Apple. When I tried to explain that…
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HACKING
My computer was compromised I called Bitdefender, but turned out to be a fake Sofia White 888 226 6629 and 888 225 6629 They got into my computer and began fake transfer in my broker accounts the real Bitdefender has no phone number and hard to contact with customer support Any one have such an experience
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Experiencing Bitdefender Technical Issues – Error Code 0x80070005
I've been facing a persistent technical issue with Bitdefender, and despite my best efforts, I haven't been able to find a solution. The problem seems to be associated with error code 0x80070005. If anyone has experienced this, kindly share your experince.
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Some remote functions greyed out
Hello, When I first had my "Bitdefender Premium Security" I could use remote commands in the Central (Mobile) App. I upgrade my plan to "Bitdefender Ultimate Security" and now I see that the remote functions are greyed out and say "disabled". When I click on one of the commands I get an error that says: "Use a subscription…
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SafePay and VPN
VPN is active on the desktop but appears inactive in Safe Pay. I have made all the settings. What should I do?
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Bitdefender VPN is unable to load pages
I am having trouble loading pages when I'm connected to the VPN, especially with google services such as google search, translate, gmail & youtube. The pages seem to be inactive as it is impossible to click any link, or failed to load at all, where I get the corresponding error message from google (400. This is an error.…
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Bitdefender support wants to use TeamViewer
I have an issue with a certificate not being signed properly I contacted support, and they have a call set up, and they want to use TeamViewer to access my machine. has anyone heard of this and is it safe to do so
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How to install BD after windows reinstall?
I can't find a way to download back Bit Defender. It says it is on my pc, but it is not.
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Suspicious connection blocked notification for msedge.exe to blogs.plitch.com.
Sometimes when I launch game on steam, (in my case oblivion remaster) I get notification on bitdefendeer that "Suspicious connection blocked" "msedge.exe attempted to establish a connection relying on an expired certificate to blogs.plitch.com." Is that false positive or something malicious?
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No System Tray icon after last update
Checked online solutions. None of them have worked. Windows 11 Pro.
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How I can install at least free version!
I'm really disappointed. I hope someone can help me and that I can get an answer without being banned 😓. I'm from a country where Bitdefender has prohibited and banned access. I've searched a lot and would truly like to use Bitdefender. Is there anything I can do?Just free version would be enough for me , how I can install…
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AmuseMEMEnt Arcade
I believe that humor and laughter should always be part of our daily lives. As E.E. Cummings used to say: "The most wasted of all days is one without laughter". No matter where you are, you deserve a good laugh. My proposal for you from this day onwards is to have our own happy place within this Community and share the…
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How do I detect or block PowerShell execution in Gravityzone?
I am trying to create a way to detect the execution of PowerShell on some machines or even block it. I tried using detection and exclusion rules, but it still didn't work.
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SecurePass asking for PIN ever few minutes
Over the past few weeks, SecurePass has started asking for the PIN every few minutes. The setting is set for 24 hours, but basically everytime I open a new tab, or even go back to an existing tab, it is asking for my PIN again. Same browser, just moving around between different tabs. I give it the PIN and in a few minutes,…
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Disabled "Advanced Threat Defence" - now it's nag time
I disabled "Advanced Threat Defence". Yes I've done a naughty thing. Now I'm getting the red shield with an exclamation mark, I've been told, fair enough! I have my reasons to do this right now. Thanks for letting me know that my computer my end up in the pit of Hades and end up swimming in viruses. Duly noted. Now I want…
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Someone Hacked My Ebay and Ordered Gift Cards
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SecurePass Pin
On my laptop regardless of browser (Firefox, Edge, Chrome) I keep being asked for my pin. I enter same, click 'unlock' and nothing happen. I then am forced to enter my master password. This is a new laptop and this started with the installation for the first time on 7/16/2025. How do I fix this?