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Announcement: Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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Announcement: Missing Scan Feature in Bitdefender Mobile Security for iOS, [issue has been resolved]
Hello everyone, We are aware that the Scan feature in Bitdefender Mobile Security for iOS (iPhone) has recently gone missing for users. This issue has been reported by users and acknowledged by Bitdefender Support. ✅ Current Status: The Bitdefender development team is aware of the issue and is actively working on a fix. It…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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New Scam Alert: Fake TradingView Premium ads resurface
Scammers are back at it, recycling their old tricks with a fresh coat of paint. This time, they’re abusing Google and YouTube ads to push fake TradingView Premium offers. The bad actors lure victims in with ads that look legitimate, promising steep discounts on TradingView Premium subscriptions. Once clicked, the ads…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Sharing Subscription With Family Members. Any Explanation?
Hi all, I've just purchased Bitdefender Premium which has a 10 device licence. The reason I bought this was to protect all family devices and, based on the information on the Bitdefender website, thought that this would be done by each member of the family creating their own Bitdefender Central account and for that account…
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SafePay and VPN
VPN is active on the desktop but appears inactive in Safe Pay. I have made all the settings. What should I do?
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Windows 10 ESU or 0patch?
Hi everyone, Microsoft will end support for windows 10 on the 15th of October 2025, they're however offering "extended security updates" (ESU). For this you will need to log in with a microsoft account and choose from 3 options, extend security updates for a year with either microsoft points, pay 30 dollar or set up a…
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Email protection
why does bitdefender highlights the legitimate emails from google ? this email was a reaction of my act so how it is dangerous ?
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Does Malware analysis in Linux consumes a certain amount of space in /tmp?
Do you know if the Malware analysis in Linux consumes a certain amount of space in /tmp? --> I've found, random, issues related to /tmp storage on a server and it always happens in the time window where the daily scans run (between 17h and 20h approx). Also see empty files in /tmp that are locked by application processes.…
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What is rice purity test?
The Rice Purity Test is a harmless questionnaire designed to assess an individual's exposure to a variety of situations. It poses no physical or psychological hazards. However, it is important to remember that the test's questions may touch on sensitive issues or elicit emotional responses in certain people.
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No definition updates in two days for Antivirus for Mac
Just letting the mods know that this has recurred again. Since we are used to twice daily updates, this is an unexpected behavior. Suspect the issue on the server end, since no issue connecting to the server, but am just told I am "up to date." Nothing urgent, but since this has occurred in the past, wanted to make the…
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Merging an old and new subscription – Will I lose days from my current subscription?”
Hi everyone, I recently renewed early by purchasing a new license while my current subscription was still active. My question: Will the remaining days from my current subscription be merged with the new one, or will I lose them? I’d appreciate input from users who have done this or advice from support staff. —…
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QR code scanner and Bitdefender Mobile Security
Many competing antivirus companies offer their own QR code scanners, which before opening the weblink, check, if the page is safe. In my opinion, also Bitdefender could create a QR code scanner app that would cooperate with Mobile Security in preventing the opening of malicious pages.
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Parental Controls not blocking certain games, run locally from out of Steam
I have seen a few posts having issues with blocking software now there is no .exe options. I have set up parental controls for my son, under the latest update system, to block games until a certain time in the evening, so he has time to do homework before playing. This works for most but some games are getting through.…
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Bitdefender AntiSpam greyed out in Outlook (Office Professional Plus 2021) on Win11
Hi! I'm running Outlook on Windows 11 and my AntiSpam options are suddenly greyed out. I have installed it about 2 weeks ago and then it worked fine. What can I do to get back the AntiSpam options in the toolbar in Outlook?
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Bitdefender's url checks
bitdefender's url checker website does not show the proper results as shown. it's a genuine '' daraz '' website : the same page was opened in brave with it's all default filters on. The bit defender should provide results about the latest techs, as A.I. says that it's a quite normal practice of websites: In summary, the…
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Bit Defender's Q.R. Scanner
Add Bit Defender's Q.R. Scanner , users should not rely on other scanners ( as there are too many malicious factors ) in the presence of world's best security software.
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Actualizacion
Como recibir codigo para renovar bitdefender y que siga mi proteccion de seguridad,porque me ofrecen otros planes para pagar y no tengo dinero
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Activating new subscription after upgrade from BD Total Sec to Premium
Hello, I don't undestand what to do… I mean: I have my BD Total security expiring in Oct, 28th 2025. Now I've decidet to renuve it and to upgrade to bD Premium security. I payed and all worked fine, I went to BD Central,/My subscrictions and I can see bot subscipsions I own: total security (last day cot 28) and the new one…
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Safepay
Hello, I was glad that Safepay was finally available after a month of non-operation but unfortunately the application still has problems : it does not open automatically - as it should do when it's specified - when I open a website in Google, DuckDuckGo or Ecosia. Any ideas? Thanks.
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Mesh security for email
Hello, any ideas when Mesh is available as Bitdefender product. I have understand, that it will replace Gravityzone email security ? Reason for question, would be more easier when this product is available via BD distributor also. We are not using Mesh at this moment, just waiting when this is possible as integrated or…
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Bitdefender is not recognizing my "Home Wi- Fi Network"
I just got my new Bitdefender total Security package and have started to configure all the Bitdefender settings. When I go into my Bitdefender setting called "PROTECTION"/ "VULNERABILITY"/ "WI-FI SECURITY ADVISOR"/ IT DOES NOT RECOGNIZE MY "HOME WI-FI NETWORK". Specifically, it is not showing my "HOME WI-FI- NETWORK" IN…
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How do I completely remove old Bitdefender files before reinstalling?
How to fix errors when installing Bitdefender? How to uninstall leftover antivirus files completely? Why is Bitdefender not recognizing my license after reinstall?
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Penalty for automatically renewing BD subscription?
Maybe some people smarter than me can understand why Bitdefender chooses to charge higher prices for automatic subscription renewals than for manual renewals. I received an email on 04 July 2025 as follows. Hello [Surname Forename], We are glad you decided to continue using Bitdefender and automatically renew your…
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How can I deactivate auto renewal of a purchased subscription
Hi, I activated Total Security and had to enter payment details to activate the subscription. It is now showing Bitdefender Total Security Individual with auto renewal. I cannot see any details as it says that the subscription has been bought with a different email address which I do not own personally. So I cannot see or…
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contact
hoe kom ik in contact met jullie
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Minds.Park removal
Greetings, My Windows 10 PC has a malware known as a Chrome Extension Minds.Park. I've sent Bitdefender logs over two weeks ago. They lost the first logs, after I uploaded the logs again I got a generic answer to uninstall and reinstall my browser. I did that a month ago and it didn't work. They never shared what the logs…
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Alert repeating "endless loop" on Windows 11
Since an update last year whenever an app has changed and the firewall alert panel pops up if I don't click it immeditately then I will need to click multiple times to make it go away. If I am not at my computer when it happens it almost seems like an endless loop and I have to reboot to make it go away. I have raised a…
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Security Widget doesn't show
Although BitDefender is set to run at startup, it doesn't appear in the system tray, and neither does the Security Widget appear on the desktop. Everything was fine several days ago. How do I fix this?
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Why does Bitdefender identify emails sent from my own devices as dangerous?
I have bitdefender on all my devices. I often email myself information, so I know where it is/ Bitdefender always identifies these emails as dangerous! If they are, does that mean Bitdefender is NOT making my devices safe? Confused.
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Bitdefender Total Security VPN
I'm having a problem getting to a eu website for Kaspersky. I always assumed with a VPN my computer was hidden and I could go on a site ban by the US government because whoever or whatever couldn't detect where on the planet mu PC was because the VPN was on hiding my IP address and region. Does anybody know why I can't get…
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Is it possible to change language for Bitdefender Total Security after instalation?
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Larger daily cap or trail period for bitdefender VPN
Hi everyone, I'm interested in buying a subscription for the bitdefender VPN. Right now the free version of bitdefender has a 200MB daily limit. This limit does not allow for much testing of the VPN so increasing the daily limit to maybe 5GB or perhaps a free trail period would certainly have more people try the VPN and…