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Introducing GravityZone Security Data Lake – SIEM done right
Cyber threats are evolving faster than ever. Yet many organizations are still relying on legacy SIEM tools that cost more, store less, and struggle to correlate across disparate systems. That’s why we’re excited to launch Bitdefender GravityZone Security Data Lake – our next-gen solution that blends the best of SIEM and…
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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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Announcement: Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Why is Bitdefender Central telling me my PC is not protected when it is?
I keep getting a message to say my PC is not protected. I try to update the protection, but it stalls. I then run an analysis and my PC tells me that Bitdefender is working. Any ideas?
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Bitdefender VPN premium
Hi everyone, I just bought the bitdefender VPN premium for 10 devices, when I go to my central and then my subscriptions and click on the VPN devices I get the option to either keep my allocation or change my allocation to my bitdefender total security. What does this setting do? Is this to change when I will be billed for…
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How to move your passwords from Kaspersky to Bitdefender Password Manager
This article will guide you stepwise to switch from Kaspersky Password Manager to Bitdefender Password Manager. We will show you how to export passwords from Kaspersky and import them into Bitdefender Password Manager. Bitdefender can import data seamlessly from a multitude of password managers in various formats.…
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Linux
Specifically Linux Zorin but also others are being forced by Microsoft to seek alternatives especially as windows 10 dying but mostly because the battle against Bing & Edge & One Drive are time wasting - exhausting. Just want to turn on do my stuff & save where I want & not risk possibly having our data stolen by 'recall'…
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Safepay not accepted by UBS Switzerland for e-banking
Tried to used safepay (version 30.0.27.105 update date 26.09.2025, windows 11) on usb.ch and customer e-banking and got the following error message (no screen print possible): Your browser version is outdated The version of your browser no longer meets our technical requirements. We kindly request that you install the…
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Why is bit defender always asking me to log-in?
This problem was supposed to have been fixed in 2023 according to the post I read on this site. It appears to be happening again. I had to log in 4 times this morning just to get Bit Defender to work. It used to be a log in once in a while & then again after a reboot. Now it asks 3 or 4 times every day on each of my 2…
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Years old Vulnerability scan found critical windows update failed?
Hi, I am new to using Bit Defender just installed it last week. This is November of 2025 and I am seeing this Windows critical update failed all over the web since 2023? I am asking why has this not been addressed and fixed from what seems like at 2 years as an issue. I just installed Bitdefender and I am affected by this…
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Feature Request
I have a feature request for the developers to implement in the Bitdefender product when scanning for malware on the respective operating system (Windows, Mac, Android) 1) Is it possible to include the estimated time for the scan to be completed? 2) Is it also possible to include the percentage of the scan that has been…
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Online Threat Prevention - No info! [Known issue, WIP]
I'm told that a connection was blocked by Online Threat Prevention. When I look in the notifications, there is NO information aside from that something was blocked! What is the point of this? I don't know which site was blocked, what the connection was, or the actual reason. I've never seen another antimalware solution…
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Mobile security and VPN out of Sync
MY Mobile Security app thinks my VPN is disconnected when it is active. when it tries to "fix it" it appear active in mobile security but turns off in the VPN APP
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Subscription Refund
Hi, I accidentally added an anti virus plus subscription to my current central account which I already have total security on. The subscription was suppose to be added to my other central account. So I just brought another anti virus plus subscription and added it to the correct central account. I want a refund for the one…
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Bitdefender turn off by itself leaving me unprotected
Many times per week, I get the popup message "Turn ON your virus protection" by Windows Security. When I check in my Toolbar Hidden Icons, Bitdefender is not there at that moment. And then, it reappear or I have to start it (turn it on) again from the Start button. What good does it do if I pay a software to protect me and…
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Systemscan different password protected files results after reinstall
Hi everyone, I recently reinstalled my windows 10 PC using the windows 10 media creation tool with the setting keep all my files and apps, after installing all the windows 10 updates I installed the latest bitdefender total security version 27.0.54.272 and now have different results when running a systemscan. Before the…
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difficile de choisir!
salut comment allez-vous! 3 compte Bitdefender j'adore😁 simultanement .Cordialement
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bitdefender ask me to disable the secure dns option in edge
Bitdefender ask me to disable the secure DNS option in edge (for the reason that the edge browser uses the DNS of my isp which might not be secure) and recommends me to use bitdefender vpn instead. I have a bitdefender licence with only 200 mega of traffic included so i cannot rely on that. So i checked the dns of my isp…
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Safepay problem reappearance
Hello. Safepay appears to not connect to the VPN even when it is enabled. It also does not activate the VPN (with the relevant option enabled). The problem reappears after the latest updates.
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Auto updates turned Off
I signed on to my computer last night and there was an update in auto recommendations which I said to do the update, it did not update, just stayed on 0%. I then then did a restart then got a screen asking if I wanted to do the update which I selected. The update completed. This morning I signed on again, but within an…
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Bitdefender is blocking access to my Realtek Audio speakers some time after I reboot.
After a reboot, all applications on my HP laptop (windows 11) stop being able to access my speakers. I have been advised that this is because Bit defender is blocking the apps from using the speakers. Apps include Youtube, MediaPlayer and Zoom. The error message is either "audio renderer error" or "we can't find an audio…
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Product showing as Expired
Dear all I have been using Bitdefender Free version and it is now showing as expired. I am a little confused as I thought the free edition never expired. is there anyway to fix this. (I have deleted my e-mail for security) Many thanks in advance
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3 comptes Bitdefenders supplémentaire
Salut à toutes et tous ,comment allez-vous!!!lequel utilisé en premier : Bitdefender SecurePass ou Bitdefender Premium Security et Bitdefender Ultimat Security toussent sur la méme boite mail. Cordialement
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i cant activate VPN on Iphone whit code
I bought VPN from a different seller than Bitdefender and received an activation code. I managed to activate it on my laptop, but I can't find where to enter the activation code on my iPhone. Can someone advise me?Thanks!
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WHY HASN'T MY PHONE FINISHED DOWNLOADING bitdefender?
I've tried too many times to put your product on my phone, what is the problem?
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sync.contextualadv.com
Why is bitdefender having to block sync.contectualadv.com almost every day. In researching this issue, some say my computer is infected with malware trying to allow ads to come through. How do I get rid of this malware?
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Bitdefender version 27.0.54.272 issue with windows 10 security center
Hi everyone, I recently reinstalled my windows 10 PC using the windows 10 media creation tool with the setting keeping my files and apps. I then after updating windows installed the latest version of bitdefender version 27.0.54.272, this version seems to have an issue with the windows 10 security center. It shows "status…
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Why renew subscription when it has been cancelled
I was stopped 54.99 the other day and this in my opinion was against the law. have been in touch with PAY PAL and awaiting the outcome. I have had nothing but trouble with this scecurity I am 81 years of age and have fuel bill to pay and they stop me that ampount what is wromh with these people.
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Software Developer Partnership Program?
I'm looking for a BitDefender Software Developer Partnership Program. From time to time our software gets detected as malicious and gets blocks. We cannot afford to wait 72 hours for the false positive detection workflow. This damages our company not only in the customers who are immediately affected (The intersection of…
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We do not want VPN bundled with Antivirus!
Hello @Alexandru_BD. You have just closed my comment opened on Feb 28, 2022, where I politely asked for a way NOT to include the crippled 200MB VPN product in the Antivirus installer. See HERE. Your most interesting response when faced with people in agreement with me was: "In regards to the VPN, the limited version was…
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How to delete SafeySearch - Safety First Search Engine and Norton Safe Search Enhanced extensions??
A few days ago, I was trying to download and instal a videogame mod. I came across a website to download this mod. I don't remember the website and my browser history has been cleaned. Bitdefender initially prevented me accessing the site, but I proceeded to download it anyways (I know I did wrong) and when proceeding to…
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i've been using duck duck go for a long time with bitdefender and it recently has acted up.
i get this error for all web addresses Hmmm… your Internet access is blocked Firewall or antivirus software may have blocked the connection. Any suggestions?
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Work around for scan unless I am doing it wrong
Once a week I do a complete scan which lasts about 10 hours. The problem is that about 1.5 hrs into the scan it stops (as far as I can tell) and indicates that I have password protected zip files with options of a password, skip or skip all. This is bad because it delays the process esp if I run it over night. It would be…