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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Bitdefender Launches Global Campaign to Combat AI-Driven Scams Targeting Families
Bitdefender has launched a bold awareness campaign called “They Wear Our Faces” to shine light on how AI-driven fraud is evolving, and how it’s turning trust into a weapon. Scammers are now cloning voices, mimicking faces, and impersonating loved ones to exploit emotional bonds and urgency. What once required complex tools…
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Announcement: Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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Internet Security for Windows 3 devices
Hello I have a subscription that I am not using because of a technical issue doucmented elsewhere in this forum. I just bought a MacBook Air. I guess there isn't a way to convert my subscription to Mac OS. Is there a reason why the subscription isn't just a number of devices and OS independent?
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Kindersicherung setup
Kann man auf einen Windows 11 PC die Kindersicherung einen Benutzerkonto zuordnen? Auf dem PC sind mehrere Benutzerkonten eingerichtet worden und ich möchte dem Benutzerkonto von meiner Enkelin die Kindersicherung zuordnen. Geht das? Oder ist das ein globales Setup, welches dann für alle User gilt? Das wäre schlecht… Danke…
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My scan features turn off automatically once I click on run system scan. What can I do?
Hi. I am new to bitdefender and under advanced for antivirus, I turned on both boot scan and scan archives. However, once I click on the 'run system scan' button, both those features automatically turn off and I don't know if bitdefender is scanning those. Also, after the scan completes, the features turn back on…
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Bitdefender Free - Why do I have a Bitdefender Virtual Disk in Disk Management??
Hi all, I wonder if someone can help me out? I have installed and am using the Bitdefender Free product. Been using it for some time quite happily but today, when I went into my disk backup utility I noticed that there is an "odd" disk per the image below. I am not sure why this is there and would like to get rid of it as…
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Does BD scan only .eml files or also the containing email?
I use BD Total Security on Windows 10 64 bit. In Thunderbird you can save each email message separate as a .eml file. Does BD not only scan the .eml file but also the content of the email stored in this file?
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Virus Custom Scan task per file type
I use BD Total Security on a Windows 10 64 bit computer. Is it possible to define a Virus Custum Task for a given file type!
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Question malware types and files in pc
What are the names of types of malware that acess, modify, delete, or corrupt PC hdd and ssd files (Windows files and personal files, games, music, executables, ISO, IMG, RAR, ZIP, 7Z)? Does all malware have the potential to do this? In this case, how are the malware QtWebKit4.dll (Trojan:Win32/Wacatac.C!ml), Caller.exe…
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WHY ask why from bitdefender programmers
Bookworm people are so smart they are STUPID. I am tired off setting approval for my private network. We all know that 192.168.x.x just like the other 3 that are only local are relatively safe. I am behind a PFsense firewall , nothing open to the net. So because my Pfsense 192.168.1.1 and my Synology 192.168.1.x , have no…
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Bitdefender Partner (Non-profit/Edu) unable to fulfill license renewal
I have a Gravityzone business license with non-profit/educational pricing thru a Bitdefender partner in my state (Florida). Over a month ago they quoted a 3 year renewal of our license which expired October. 1st. We paid for the license, and to date, they've been unable to fulfill it. After multiple emails and calls, we…
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Linux Product version 7.6.2.200239 out of date
The documentation indicates that this is the latest version, but the console says it is out of date and vulnerable. I spent many hours trying to update until I realized it was the same version as the documentation current version. Why is it doing this? With Micosoft gaslighting all of their customers and farming their…
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Bitdefender together with Scuderia Ferrari HP
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari HP. Full announcement below: https://www.bitdefender.com/scuderiaferrari/ Forza Ferrari!
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please tell me what could be causing this?
Hello I was wondering why these domains are none stop requesting data. by these i mean yours. what do they do? I have none of your software on my pc. I use ESET. EDIT: i believe this is from only 24 hours. EDIT:from 2025-10-17 18:40:04 to 2025-10-18 18:48:05 Eset has 500. its in the allowed section. EDIT: i think i put…
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I got Phishing ?
Yesterday October 16 th, 2025.. i try to Download and Install Roblox Executor, and tried copying and pasting a ****** from YouTube Gamer into Windows PowerShell. After that, I downloaded Roblox Executor Delta from the website. When I installed it, a CMD window appeared for a few seconds, then nothing happened. Three hours…
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SecurePass searches for the string ".co.uk" not the full website name
I've just migrated from BD password manager ro SecurePass. SecurePass searches for the string t ".co.uk" not the full website name, which means that it cannot find the correct login name/password to autofill. Is this a config or set up problem with my installation or a defect of SecurePass. Any advice on a fix or when BD…
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SecurePass looses Auto Fill
I've just migrated from BD password manager to SecurePass. I notice that from time to time SecurePass looses the ability to autofull website logons with the the appropriate login name/password. When I check SecurePass is still set up as the default password manager and the option to allow Google to auto fill is switched…
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Disable this popup
You guys have GOT TO ENABLE A WAY TO DISABLE THE PAYMENT METHOD POPUP WITH THE CHROME PLUGIN. This pops up ALL THE TIME. It has popped-up THREE TIMES while I'm trying to fill out this form. This should be a lot more robust considering the yearly cost of Bitdefender. If you want to compete with LastPass, you need to get…
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Ability to Ignore some Products during Competitor Removal phase of BEST Install
I help run a MSP, and we've used Bitdefender Endpoint Security for several years. The ability to enable "Remove Competitors" within the installation helps us save loads of time during client onboardings. But in recent years, the list of competitor products has grown significantly, to include some backup and EDR software we…
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I cant open the VPN download file on my windows laptop
I have a bitdefender account and on my dashboard it says I have one device with VPN. I havent paid for the premium VPN. do I get basic VPN with my account. Also I have downloaded the vpn .exe but when I try to run the download its just stalls. any ideas what i can do
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Help Needed - Calls from Hidden Numbers Blocked Even When Call Blocking is Off
Hello Bitdefender Community,I am experiencing a problem with Bitdefender Mobile Security on my Android phone. Although I have turned off the main Call Blocking feature, Bitdefender still blocks calls from hidden numbers. This is causing me to miss important calls from hidden or private numbers, including calls from a…
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🌟 A Small Tribute to the Big Hearts Behind This Forum 🌟
Hello everyone, Over the past week, I’ve been crafting my latest topic, but I kept thinking: “Every helpful reply I ever read here… had a human behind it who made my day better.” So today, I’m writing something a bit different — from the heart. 💙 A heartfelt thank-you… • @Flexx — Your answers are always sharp, but what…
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Exploit attempt blocked
I'm new to Bitdefender, and turned to it after MS Defender, let "something" onto my system. I have IDS turned on on my router, use Next DNS with a lot of blocking, but still have a few ports forwarded to my local system for serving media. I've lowered my attack surface as much as I can, until my NUC arrives and I can…
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Migrate from SecurePass to Password Manager
I've just migrated from BD password manager to SecurePass, which turns out to have been a mistake. I want to migrate back to Bitdefender Password Manager. The online help says export passwords in .csv format and then in Password Manager select "Bitdefender Wallet" as the app to import from. I do this but every password…
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Beim Versuch, eine VPN-Verbindung herzustellen, ist ein Fehler aufgetreten (Fehlercode 2).
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Option to disable Anti-Theft
It is good to have some kind of control when someone steals or you lose your device but in my opinion it shouldnt be forced and not possible to disable. Not everyone wants there to be an option to wipe their device with 1 click or track/lock it. For me personally i just dont feel safe knowing that if anyone with malicious…
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Email Protection
How do you add multiple email accounts in the Email Protection section?
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Remote Access Software Blocking
There are scammers who use remote access software to steal money from people, so it would be nice if there was a feature which blocks all remote access software. Including legitimate ones, like anydesk as that is also commonly used by scammers.
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Best way to exlude such incidents?
Hello! From our RMM / Vulnerability-Scanner there are always this child-process wich are getting flagged by Bitdefender. Whats the best way to exlude such behaviour? Exluding for example: conhost.exe would be stupid and exluding the Command-Line "??\C:\Windows\system32\conhost.exe 0xffffffff -ForceV1" is not working. The…
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🧠 Possible Smart App Control Interference in AV-Comparatives Performance Tests
Hello Bitdefender Team and Community, I’d like to share a technical observation that might be affecting how Bitdefender — and potentially other security products — are being evaluated in AV-Comparatives’ performance tests, especially since the lab switched from PCMark to the UL Procyon Benchmark Suite as the measurement…
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They Wear Our Faces – A Reflection from the Middle East
Hello everyone, I’ve recently come across Bitdefender’s new campaign “They Wear Our Faces”, and I have to say — it truly hit me on a personal level. Living in the Middle East, I’ve seen how fast technology is evolving, and how scams have also changed with it. Deepfakes, fake news, and AI-generated voices are now part of…
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Support for Vivaldi?
It has been a long time and still no support for Vivaldi. I'm not sure why, either. It has a bigger user base than some of the supported browsers. PLEASE add support for this best-in-class browser!