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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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The “Add this number on WhatsApp” scam is back – Here’s how it works
A new wave of scams is hitting WhatsApp, and it’s surprisingly simple: someone tells you to “add this number” on WhatsApp. That’s it. No shady links, no infected files - just a phone number and a request. But what seems like harmless curiosity can easily lead to your personal data being stolen, your account hijacked, or…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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I'm a new user and I noticed way to many changes to my security that concerned me.
I notice that windows update was turned off from auto, that core isolations was turned off, Microsoft defender was turned off. who knows what else at this point. I feel like i should be concerned, should I?
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Samsung Smart blocks spam calls, but I don't see Bitdefender blocking?
Do I need to turn off Samsung Smart Phone somehow. I was hoping to see Bitdefender out preforming Samsung. I'm using a Samsung Galaxy S10e, SM-G970F/DS . I get at least two spam calls a day, I can't even answer my phone unless they are known. I see in BD it asks me to add a spam call to a list. Really? I should copy a…
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i see nothing new mr.razavan
Hi! May peace be upon you , you said lot of new features are coming in 2025 , but i do not see anything new except the call blocking feature ( just for cell phones ) , it's mid of the year, when will we encounter new gadgets😍 ?
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Bit defender's Home users vs DDos attacks
What protective measures does Bitdefender provide for its home users to defend against DDoS attacks, and what steps should be taken by both Bitdefender users and the average person to get secured from such attacks? plz do not rely on a.i. , i need the professional answer from experts. thx.
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Suspicious connection blocked notification for msedge.exe to blogs.plitch.com.
Sometimes when I launch game on steam, (in my case oblivion remaster) I get notification on bitdefendeer that "Suspicious connection blocked" "msedge.exe attempted to establish a connection relying on an expired certificate to blogs.plitch.com." Is that false positive or something malicious?
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Is there a configuration to help reduce network-conflicts with a software package I actively use?
I am using a software package called Alchemcharts which uses a network connection and sends my credentials to a private server. Bitdefender acknowledged this transfer and actively stopped it. Ironically, I was still able to log into the program and server. I am seeing a potential slow-down in the data-transfer, suspecting…
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Disabled "Advanced Threat Defence" - now it's nag time
I disabled "Advanced Threat Defence". Yes I've done a naughty thing. Now I'm getting the red shield with an exclamation mark, I've been told, fair enough! I have my reasons to do this right now. Thanks for letting me know that my computer my end up in the pit of Hades and end up swimming in viruses. Duly noted. Now I want…
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Some remote functions greyed out
Hello, When I first had my "Bitdefender Premium Security" I could use remote commands in the Central (Mobile) App. I upgrade my plan to "Bitdefender Ultimate Security" and now I see that the remote functions are greyed out and say "disabled". When I click on one of the commands I get an error that says: "Use a subscription…
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How do I remove an endpoint with out access to the internet or computer
We had an employee recently who dropped their computer. It was damaged so severely that we couldn't start it. We need to remove Bitdefender from her old computer so we can install it on the new one, but we are unsure of how to proceed. I have gone to GravityZone and have chosen to uninstall agent, but from what I have read…
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How do I stop BD scanning USB-drives at every startup of my computer
I have 23 USB-disks connected to my computer and I need them all for my work. I just switched to BitDefender from another AV-solution and I get annoyed on BD who scanning all my USB-drives at every startup of my computer! How do I stop this scanning of disks that have not been changed since my last session on the computer,…
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Im a new user and I noticed way to many changes to my security that concerned me.
I notice that windows update was turned off from auto, that core isolations was turned off, Microsoft defender was turned off. who knows what else at this point. I feel like i should be concerned, should I?
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Anti A.I. based scams
Bitdefender should detect a.i. based fake audio/video calls. that ll provide a great security and peace of mind to the world.
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Need Help About The suspicious game files from the Pro members of the forum!
Hi! i need help for my beloved game which was stopped by the devs but the players ve revived it, bitdefender is detecting its files as a threat , but the developer said that this happened cuz of some rights of the game files, can any one help me to let me confirm that the files are safe? this ll be special favor for me. i…
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Worldwide cyber attack
@Gjoksi , @camarie , @Flexx , @Alexandru_BD , @Scott i changed my password and added google authenticator for an extra sec step yesterday to get cover from international cyber attack, but few mins ago i got a mail from google that the authenticator has been removed from my gmail account, i checked and that was true.…
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Infinix note 50 pro
bitdefender total security's icon turns off and on again and again, also the app stop working and need to be fixed insane. it defender is admin of the cell ph, any way to fix that?
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is this a hacking attempt ?
i installed this software from M.S. store ( check screenshot no 1 ) After the installation when i opened it, bitdefender informed me about a threat ( check screenshot no 2 the website to which the discussed software was about to communicate was inaccessible when i tried and gave this error ( check screenshot no 3 ) plz let…
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Getting "safe" and "dangerous" labels in the same mail protected by Bitdefender?
Why multiple status?
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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How to unblock PowerShell blocked by Bitdefender?
Hi, Bitdefender seems to be blocking PowerShell on my system. I need to use it for legitimate purposes, but it gets automatically blocked or closed. How can I allow or unblock PowerShell through Bitdefender? Thanks in advance for your help!
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Completely unable to cancel subscription and request refund.
The annual fee was charged on my account today, but I want to cancel my subscription and get a refund. Anyhow I try to get this done through Bitdefender website it doesnt work. Tried it in Chrome, Firefox and Edge on PC, and tried it on my phone, but when I click on the submit button the site just freezes. Really…
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Email fake or real.
Hi, I received the email below and it looks fake to me but it is using your web domain as is the link in the body of the email, can you let me know if it is fake and how I can identify this in future emails, I have copied the properties of the email below the screenshot. Thanks.
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how come when im scanning something and it asks for password it doesnt work
i know im using right password for computer is there a bit defender password supposed to use instead when scanning something? how do i know what password to use when im scanning something on computer and it asks for password
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Email protection
I use EMClient for my email. My Gmail and Outlook are both listed as active in Bitdefender Email Protection. Any reason why in EMClient, only the emails in Gmail account are marked as Bitdefender: Safe or Bitdefender: Dangerous but not the ones in Outlook. I checked Outlook web and they are correctly marked there. Thanks.
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Passwords
How in the world does SecurePass decide that 2 passwords with 10 characters including upper/lower case, digits, 2 special characters are POOR passwords? Another one with identical parameters is classified as weak. I can use them, but Security Check tells me they are weak or poor,
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Help installing Bitdefender Total security on new PC?
I have a new PC running on Windows 11. I have deleted the old one from my listed devices (I also have Bitdefender running on my mobile phone and iPad) but now can't install it on the new machine. I get this error message "Some files could not be created. Please close all applications, reboot Windows, and restart this…
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How can I get BD to process the existing "spammy" emails in my inbox (Windows11)
Hi, sorry if this is not the right place to post this, but it was the only place that seemed to have a "New Post" button! I have transferred all my Outlook settings across from my w10 PC to a new W11 PC but it seems to have about 500 too many unread messages in my W11 inbox going back about 2 weeks, is there a way to get…
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Bitdefender detected a threat in Fortnite webcache?
Apparently there was a threat in my Fortnite webcache. Does anyone know how this could even happen?
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How can I reset this password?
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msedge.exe Suspicious connection blocked
I want to know why so many computers are connecting to this link https://static.edge.microsoftapp.net/default/cloud_config_observers.json and whether Bitdefender Internet Security blocking it indicates any potential danger.
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How to determine source of a web infection attempt
I'm on a Windows 10 desktop. Yesterday, I began receiving notifications about an infected web source. It looks like it's related to a weather app but I haven't installed anything new. Any idea on how to find which app is causing this? BD blocks any attempt to go that site. Feature: Online Threat Prevention We blocked this…