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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Bitdefender Launches Global Campaign to Combat AI-Driven Scams Targeting Families
Bitdefender has launched a bold awareness campaign called “They Wear Our Faces” to shine light on how AI-driven fraud is evolving, and how it’s turning trust into a weapon. Scammers are now cloning voices, mimicking faces, and impersonating loved ones to exploit emotional bonds and urgency. What once required complex tools…
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Announcement: Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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allow priority with remote (or local) ip address firewall rules to overide application entry
allow priority with remote (or local) ip address firewall rules to overide application entry and have higher priority i.e. msedge (fooey)
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version 27.0.54.272 for windows ...cannot see my remote ip rules in firewall
version 27.0.54.272 for windows ...cannot see my remote ip rules in firewall I added a deny rule in firewall in bitdefender with a remote ip address. The rule does not show up in rules screen after the rule add. Doing a search on the remote ip address finds nothing. I i try to create the firewall rule it says it already…
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Virtualbox 7.2.2
I am having problem with virtualbox 7.2.2 not having network connectvity when installed on windows 11 pc . I run virtualbox 7.1.2 and it runs just fine. In version 7.2.2 they changed networking interfacing and NAT functionality. Has anyone else had this problem or have any solutions. Virtual box 7.2.2 networking runs fine…
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make firewall understand dns entries in firewall
make firewall understand dns entries in firewall (and or do a dns lookup) If i add rule would like to add the host and domain name vs a static ip address . The ip address could change
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Log in problem
Can not login to Secure pass using my Bitdefender account, and am stuck in sign in to Bitdefender loop. ? Suggestions
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Excessive quarantines. Just a quirk, or legitimate infection?
Hello everyone, I recently transferred some files from an old computer to a new one via USB. I never saw a notification from Bitdefender, so I don't know if it happened right away or later on, but at some point Bitdefender quarantined a json file I had created and which had been part of that transfer. I understood why it…
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Just installed Bitdefender (on Windows 11), but showing 'turned off' in the Windows Security app.
Hey guys, New to Bitdefender, coming from Norton. Just installed it yesterday on my 3 devices. 2 is working perfectly fine. On my main computer (updated to Windows 11 a few days ago), it's showing that it is turned off in the Windows Security app, but Bitdefender is definitely running. I clicked turn on and then allow,…
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Ability to Ignore some Products during Competitor Removal phase of BEST Install
I help run a MSP, and we've used Bitdefender Endpoint Security for several years. The ability to enable "Remove Competitors" within the installation helps us save loads of time during client onboardings. But in recent years, the list of competitor products has grown significantly, to include some backup and EDR software we…
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Cannot find results of full system scan
Twice now I've started a full system scan to run over night - Windows 10. The PC is set to NEVER sleep, and in the morning the PC is still on. But there is no window saying the scan finished, and no scan results. I can open Bitdefender Total Security from the lower right icon, go to notifications, and under the All tab…
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Protection Does Not Seem Active
I have BitDefender on 4 PCs. My main PC seems OK, I get messages all the time that access has been denied, etc. My wife's PC also has BitDefender, but don't see any messages. She also gets messages that her PC has a virus and must push a button to fix it. The button is not pushed and the only way to continue is to push CTL…
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Can I access BBC content while on holiday in Italy using Bitdefender and how?
Can I access BBC content while on holiday in Italy using Bitdefender and how?
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Instructions for merging subscriptions when renewing early
It seems that questions like "How to merge my old and my new subscription when renewing early" and "Will i lose ... months/days cover of my existing subscription when renewing early" are very often here in the community. So, based on my previous and today's experience, here are the instructions for merging the old and the…
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How can I mitigate and contain the Sorvepotel malware?
I'm a new Bitdefender user, the solution used by my organization. How can I contain the execution of SORVEPOTEL (WhatsApp malware) in my 1,000 endpoint environment? +info: https://www.trendmicro.com/pt_br/research/25/j/self-propagating-malware-spreads-via-whatsapp.html
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My scan features turn off automatically once I click on run system scan. What can I do?
Hi. I am new to bitdefender and under advanced for antivirus, I turned on both boot scan and scan archives. However, once I click on the 'run system scan' button, both those features automatically turn off and I don't know if bitdefender is scanning those. Also, after the scan completes, the features turn back on…
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Are Third-Party App Stores Safe to Use with Bitdefender Installed?
Hey everyone, I’ve been wondering about something and thought this community might have some good insights. I know Bitdefender does a solid job at blocking malware and suspicious downloads, but what about apps that come from third-party app stores (like APKPure or Aptoide)? If someone downloads apps from these alternative…
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PARTIAL UPDATE CRASH ON WIN11
THE INITIAL DOWNLOADS AND WHEN IT BEGAN TO INSTALL THE MACHINE CRASHED. NOW UPON LOGIN BITDEFENDER QUICKLY TRYS TO INSTALL CRASHING THE MACHINE THERE NO TIME TO STOP THE INSTALLATION. iS THERE ANY TO STOP THE BITDEFENDER INSTALLATION TRYING TO INSTALL.
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Bitdefender version 27.0.54.272 issue with windows 10 security center
Hi everyone, I recently reinstalled my windows 10 PC using the windows 10 media creation tool with the setting keeping my files and apps. I then after updating windows installed the latest version of bitdefender version 27.0.54.272, this version seems to have an issue with the windows 10 security center. It shows "status…
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Question malware types and files in pc
What are the names of types of malware that acess, modify, delete, or corrupt PC hdd and ssd files (Windows files and personal files, games, music, executables, ISO, IMG, RAR, ZIP, 7Z)? Does all malware have the potential to do this? In this case, how are the malware QtWebKit4.dll (Trojan:Win32/Wacatac.C!ml), Caller.exe…
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Adding advanced settings to consumer products & Kernel API Monitoring
Bitdefender's ATD impressed me a lot, I'd like to say it's the best consumer antivirus solution. However, as far as I know, ATD works mostly with Ring 3 hooking, which seems can be bypassed by Direct SysCalls (like Magniber) or NTDLL reload/unhooking. To address such cases, I noticed the enterprise line added a…
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Kindersicherung setup
Kann man auf einen Windows 11 PC die Kindersicherung einen Benutzerkonto zuordnen? Auf dem PC sind mehrere Benutzerkonten eingerichtet worden und ich möchte dem Benutzerkonto von meiner Enkelin die Kindersicherung zuordnen. Geht das? Oder ist das ein globales Setup, welches dann für alle User gilt? Das wäre schlecht… Danke…
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How to develop an agent update plan
My company uses Bitdefender GravityZone cloud solution. Due to our limited bandwidth, I cannot update all endpoints at once. Could anyone advise on how to automate an update schedule and restrict the number of endpoints updating simultaneously? This would help us avoid network congestion while keeping all devices up to…
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Please help me to delete the unwanted file (.dat)
Hello, Bitdefender File Shredder could not be able to delete the unwanted file as shown in the attached screenshot below. The unwanted file is in Adobe Lightroom but it does not belong to me as I did not purchase it. According to the scan result of Bitdefender Total Security, the unwanted file has a hidden password. So,…
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QR code scanner and Bitdefender Mobile Security
Many competing antivirus companies offer their own QR code scanners, which before opening the weblink, check, if the page is safe. In my opinion, also Bitdefender could create a QR code scanner app that would cooperate with Mobile Security in preventing the opening of malicious pages.
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Internet Security for Windows 3 devices
Hello I have a subscription that I am not using because of a technical issue doucmented elsewhere in this forum. I just bought a MacBook Air. I guess there isn't a way to convert my subscription to Mac OS. Is there a reason why the subscription isn't just a number of devices and OS independent?
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Computer sleeps/hibernates during full system scan
How to prevent a Windows 10 PC from sleeping/hibernates during a scan? I know I can change power settings in W10 Settings?
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Bitdefender Free - Why do I have a Bitdefender Virtual Disk in Disk Management??
Hi all, I wonder if someone can help me out? I have installed and am using the Bitdefender Free product. Been using it for some time quite happily but today, when I went into my disk backup utility I noticed that there is an "odd" disk per the image below. I am not sure why this is there and would like to get rid of it as…
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Inquiry about comparing Total Security and Premium Security features (security and optimization)
I'm a Bitdefender Total Security user, and I have some questions about the differences between the Total Security and Premium Security versions, specifically regarding performance and protection: Is the Core Protection and antivirus and malware protection level exactly the same in both Bitdefender Total Security and…
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What is this File?
https://www.virustotal.com/gui/file/baab40563b0f1f9d14aaf7264cf4a477a4c86581bd95a5960e6dcc0d225ab1df I Decided to ask here because only information I found about the file was from Bitdefender reddit.
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How to install BD after windows reinstall?
I can't find a way to download back Bit Defender. It says it is on my pc, but it is not.
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Bitdefender is blocking access to my Realtek Audio speakers some time after I reboot.
After a reboot, all applications on my HP laptop (windows 11) stop being able to access my speakers. I have been advised that this is because Bit defender is blocking the apps from using the speakers. Apps include Youtube, MediaPlayer and Zoom. The error message is either "audio renderer error" or "we can't find an audio…