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Nonstop UtilSvc.exe and http://iotsoftworks.com Malware
Installed Bitdefender yesterday and since that time it has blocked UtilSvc.exe and http://iotsoftworks.com nonstop (I think they are the same identified malware). Had Norton 360 installed prior and never had this show up. Can't find anything on Google, does anyone know what this is? And how to ignore if it's not a real…
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why is play.hbomax.com blocked
Watched hbo through chrome then suddenly bitdefender banned that site
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Ublock Origin flagged as malware
the Opera and Chrome extension Ublock Origin is flagged and blocked from being able to be installed by Bitdefender on the Opera GX browser, it's fine on other browsers, just not Opera GX, anyone know of this problem or a workaround? Thanks in advance
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How can our (signed) installer add firewall rules or whitelist our app?
Our Windows desktop app installer adds exception rules for our app to Windows Defender Firewall, but many of our users have third-party security software, and lots of them show up on our support channel after trying to use our app and getting frustrated at their inability to connect. Even though we warn them about…
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Scan with BitDefender in Safe Mode?
I'm getting Trojan warnings from a client's website (infection stopped by BitDefender). The web guru for the site assures me that it's fine. His own anti-virus software shows no issue with the site. He suggested it may be a problem on my computer and said I should run BD in safe mode. If it fails, he said that may indicate…
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Fraud attempt notification
What would you do when you get the following notification: Seriously ? Am big proponent of "Wolfie", this is how I named Bitdefender for my young child. Tried McAfee, Norton etc. But with this kind of lousy notifications Bitdefender plans to dominate the market ? Best of luck.
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Bitdefender Text Blank (Font Problems)
Hello everyone! Recently i have been having issues where my bitdefender product is showing blank text on the Notifications, About Screen and the scanner i have contacted support but i will post it here then Tell me if someone can fix this Thanks! Jamie C
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How to delete alerts and browsing history.
I am evaluating bitdefender 2020 (will possibly add BOX 2). When I have finished my trial I want to start clean on reports, alerts, and browsing activity, in the central app. How can i do this? Thanks Mike
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Bitdefender AntiVirus keeps shutting off
I am getting a message pop up that says Bitdefender antivirus is not running. I click on the start up now option and it supposedly sends data to Bitdefender. How do I keep this from happening?
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Home network not recognized as trusted
I keep marking my home network as trusted yet app lock continues to require a PIN. I see in the Trusted Network list that my network is now listed multiple times. So whatever BD is looking for to ID the network keeps changing on my setup. Seems like a bug that should be addressed.
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Need help removing a virus!
So I did a scan, and it showed be that it found some Trojan. It showed me the path to where it is but it is in a setup.exe file, and I couldn't delete that file so I went into safe mode. There I couldn't delete that file as well, but I found on the web that u can delete files with cmd (command prompt or something) but then…
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Vsserve.exe creating folder in c:\storage
Hi, Bitdefender free is creating a new directory every boot. Is there a way to disable it?
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False positive for LameXP
I'm using Bitdefender Antivirus Plus 2021. It's tolerated LameXP before. It now blocks it, with a report of "Disinfection in progress. Detected threat is being disinfected. Please wait until the process is complete." It then reports. "Threat Detected. Detected threat moved to quarantine. The program responds with the…
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Repeated phishing threat notifications for "https://ny-t.r-tb.com"
I just started getting these today, several times a minute in some cases with Chrome as a browser. I found some "solutions" that involve installing additional software, which I would prefer not to use. Any help? Thanks in advance.
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high risk according to home scanner
My computer runs Bitdefender as a virus scanner, as well as the Home Scanner. When I run Home scanner, I was surprised to get a message that my Sagemon broadband router and the two Kreatel set-top boxes, both from KPN, belong to the "High Risk" category. 😧See the attached screenshots. I then logged on to my KPN Box 12 and…
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Antimalware Service is a programme that runs on your computer.
Windows 10 Professional x64 Bitdefender TS 2016 is installed and functioning on my computer. Why does Windows Task Manager display the process "antimalware service executable" running (and using a lot of CPU) on a regular basis? Isn't this anything to do with Windows Defender? When a third-party AV is active, I assumed WD…
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Malicious URL blocked
I've been using Bitdefender for a few years. In the last couple of days, I'm getting regular notifications popping up about malicious URLs being blocked. The notifications seem to point to something coming through Chrome, although I rarely ever use Chrome. I use Firefox almost exclusively as my browser. These notifications…
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No information provided on Wi-Fi Router "Vulnerability"
I have Bitdefender Total Security running on my Windows 10 system laptop. The vulnerability scan shows there is one vulnerability issue in the category Wi-fi networks and routers. However, no additional information is provided as to what that vulnerability is or how to remedy the problem. I have a secured router and an…
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BitDefender blocks new executables under %appdata% , ignoring the exclusion
I'm using BitDefender Antivirus Free on Windows 10. I create Visual Studio project, and I don't save it yet to a permanent location - in which case Visual Studio creates it under %appdata%. When I build it, Visual Studio can't copy the executable to the /bin folder, and BitDefender reports that it has blocked it. I have…
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Bitdefender Internet security module
Hi, firstly apologies for any bad syntax or spelling mistakes, I’m disabled and have to use dictation which doesn’t always come out 100% perfect. Now to my issue; How many features in the ‘internet protection’ module send website data to bitdefender servers to check? And are they building up a record of users search…
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Antivirus on Mac: how to exclude /Volumes/.timemachine from scanning?
Using an M1-based mac with macOS Big Sur (of course) 11.2.3. I apparently need to exclude the hierarchy /Volumes/.timemachine from scanning...it takes hours and hours to go through this. For all I know there are loops or something. But I don't see how to get this hierarchy into "Exclusions" since I can't enter a pathname,…
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Help removing Trojan.Generic.KDV.164810
All, New here, but a long-term use of Bitdefender. I ran a system scan and I'm getting a msg that the computer is infected with a "Trojan.Generic.KDV.164810". I tried looking for the file without luck (including hidden files); Bitdefender won't delete or quarantine it. Any suggestions would be appreciated. Thanks, Lou
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Having issue's with Anti-Virus Plus
Noticed windows update wouldn't load, keeps saying one service was not loading. After spending some time troubleshooting, I found that under protection, Vulnerability Scan was preventing windows update from working. Disabling was not enough, I had to open the feature and under settings, also disable the "Windows Updates"…
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Cleanup firewall rules
Hi, I looked at the firewall rules. Many rules are still there for apps or versions of apps that are no longer on my notebook. a. What to do to cleanup (any tools available) b. Hoe can I recognize what they do? Regards Klaas
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Bitdefender Thinks EVERY Visual studio files are a virus
Its extremely difficult and frustrating working with visual studio because of this . Everytime i move a file around the antivirus is gonna pop up and block me from doing wathever i was doing.
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Remediation of ransomware
Hello, like other, I am looking for a solution because the password which protects the modification of the parameters in the interface of Bitdefender, in particular the remediation of ransomware, is different from the general Bitdefender password... I never used any other password than the general ... incomprehensible. So…
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Scan results
My scan results say I have a leak in verification.io and to change the password, but I have no idea what that is or where to find it
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Infected Page detected as soon as I google something
Hey guys, since a few days I get this notification (screenshot in the attachment) as soon as I open my browser and google something. When I googled for more informations for the blocked website I couldn't find anything. I never visited a website with this name. Can somebody help me? Thanks a lot! Jonas
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Bitdefender Crashes Windows 10 Lock Screen while Scanning
Hey forum! I just wanted to say first that I really like this product otherwise, and I haven't had any problems with it, so long as Bitdefender actually keeps up with their research and threat database, such that they still have the utmost in virus and malware protection. What I've found is that Windows 10 Lock Screen on…
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3 Trojans and I get an error message from Bitdefender?!
Bitdefender says I have 3 trojans on my PC and at the same time it is giving me an error message. This is not making me feel very "defended". On top of that is seems very difficult to communicate with BitDefender Support? I am new to BD having used Nortons for 10 years. Can anyone tell me what to do about these…