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Advanced Threat Protection blocks MS Installer
Hi, I have an issue in that whenever I try to install any MSI file then it is blocked by ATP. Installs from .exe's are fine though. If I disable ATP I can install without a problem but, obviously, this isn't the best solution. Do I need to create an exception for msiexec? It would seem a little strange if I do as this is a…
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Why does Bitdefender use own SSL Certificate on certain sites?
Hello I was wondering why Bitdefender uses on certain sites its own Certificate and on other sites not? I have attachet two examples --> on the site https://www.pcgameshardware.de/ it uses the sites SSL Certificate. But on https://jackpots.ch/ it uses Bitdefenders Certificate. Thanks
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What does this do and how to revert changes if it goofs stuff up?
Hello, What does this mean in Bitdefender and what changes does it do? Also how do i revert changes if it goofs things up? This is what i mean "Your device doesn't restrict user access to site management settings for security zones, thus, altering security zone settings may allow restricted pages to execute potentially…
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New to Bitdefender
Maybe a dumb question, but I'm new to this app. Does Bitdefender run automatically in background on my Mac even if I close the app? I used Norton in the past and it always ran whenever the computer was turned on -- I didn't have to start it and/or keep it running.
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USB Storage Devices Not Showing.
A copy and paste of the email I sent to BD support after a phone call... I followed the directions from the link. None of the changes helped. No individual module whether off or on is affecting the behaviour. The only thing that restores the normal function is to re-boot the computer and this only works once. I will…
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Scheduled Quick Scan not running
I am just getting used to running BitTorrent on my Windows 10 desktop (build 19044.1586). I am pretty impressed but I do have one problem. I have set up a schedule to run a Quick Scan ay 12 pm each day. But looking through the Notifications I note that this has never run (except when I do it manually using "Run Now").…
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Is this a false positive? Threat name: Trojan.GenericKD.39392665
Feature: Online Threat Prevention We blocked this dangerous page for your protection: https://uat-map.cornucopias.io/_framework/System.Private.Xml.dll Threat name: Trojan.GenericKD.39392665 Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent.
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I can't turn off real-time protection.
Help me. I want turn off real-time protection.
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Real time protection off on windows 11
Hi, can you help me, I bought a bitdefender total security but on my windows it appears that real-time protection is off, and it won let me change it
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Different number of files being scanned after separate scams
Hello, I ran a virus scan and found a few viruses on my computer about a week ago. I decided to factory reset my computer since it was fairly new and I wanted to be super safe. Since then, I have been running virus scans whenever I leave just so I can check everything and after one scan it came back with no viruses and…
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Tons of "A malicious url was blocked on COMPUTERNAME"
Hello everybody, I would be grateful if you could help me to sort this out. █ BACKGROUND (if you're curious) █ I purchased BitDefender and installed it on 2 PCs. The 2nd one is not the PC I use personally. The user is not very tech savvy but is very prudent. It got a virus a while ago (deceiving email showing a fake sender…
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I get this message all the time (every five minutes). I can't find a solution to it.
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Is it possible to import Windows Firewall rules?
I am keeping Bitdefender Internet Security’s Firewall off for now, as I haven’t figured out a way to import my custom Windows Firewall rules. I’ve exported the Windows Defender Firewall policy, can I place that file somewhere so as to get them into BIS? Thank you!
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Bitdefender Firewal popup message to block or allow dllhost.exe
Hi, Bitdefender Firewall popup message is constantly appearing on the screen. It says: "The application: C\Windows\S...m32\dllhost.exe is sending a TCP (6) packet: 100.127.255.253/0:57923 to 100.96.32.182/0:HTTPS (443)" I have clicked on button "Block" for 50 times, but it keeps showing. Could you please help me? Should…
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I had been trying to play track mania but the antivirus keeps considerate the game as not safe
I have been trying to play track mania recently but it doesn't allow me to play even if I try to add it as an exception it doesn't show in the exception file search what do I do I need help
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forgotten password protection password
I have forgotten the password to my password protection if online there was a tab in your setting that lets you view your password protection password this would be prefect for people who forgets there password protection password.
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Evaluating Bitdefender AV Plus: 2 questions (about email and ransomware protection)
Hi there! I just started evaluating Bitdefender Antivirus Plus, potentially migrating from Norton and Kaspersky. I just need AV protection (no need for VPN, password manager or firewall, use other solutions). I use Outlook, but can't find any bitdefender options for it. I would like to have email protection (AV and…
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Has Build 26.0.14.62 resolved the CVE 2022-1096 exploit?
https://www.youtube.com/watch?v=PDhNZZp5694
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Incessant firewall allow/block prompts
I have a hard time believing no one else has had this issue, but I guess it's possible. Tried searching the web first, nothing of use. My Bitdefender firewall will intermittently (between boots) prompt to allow or block something through the firewall. Even if I've already allowed that application a thousand times. What's…
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Why does my scheduled scan task fail to run?
I set up a full scan to run in background at 1:00 AM every day using the "Schedule scan task" option. It ran the first night, but it has failed to run after that. I can run a full scan in foreground.
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Anybody that all of a sudden got this page poping up?
Twice I got this page coming up on my screen. I can´t do anything, it want me to go to their homepage. The address is https://m03-mg-local.auth.funktionstjanster.se/timeout.html If it´s a bad one, I thought that Bitdefender would recogice it as bad. Can anybody tell me why I got this just todag popping up, twice... Shawna…
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Impressyi.online removal?
I keep getting fake Mcafee-pop up's with virus alerts. Scanning with Bitdefender does not remove it. Does anyone know what to do next? Thank you
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Malware
Hello i have bitdefender total security and bitdefender says that my pc is clean but the other day i run microsoft safety scanner and it found DefenderTamperingRestore is a virus that blocks windows defender security . i want to know if it is possible if bitdefender have a false negative with this or the file is not a…
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Failed to find the specified path message when restoring files from Quarantaine
Hello, I'm trying to restore a file that it's in quarantaine and I have this message "Failed to find the specified path. Please review the previous operation and try again". I confirm that the path exists. Even when I click on Browse, in the tree shown, the drives on my hard disk are not shown. So I can't even select the…
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Don't Have Items on my Panel
I would like to schedule my regular scans, and when I go to the instructions on how to do that on the website, I have no "Protection" or "Manage Scans" tabs on the left-hand side of my dashboard.
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How can I retrieve "Access Denied" websites?
I am trying to access Lowes and Home Depot websites. I keep receiving "Access Denied" to these sites. I never had a problem until I downloaded Bitdefender. How can I retrieve theses websites and others I use to have access to in the past?
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An e-mail sent by Bitdefender triggered an alarm in Bitdefender...
So I'm using an updated Bitdefender Total Security product* and got an e-mail from bitdefender@hello.bitdefender.com today. As soon as I opened the e-mail, my Bitdefender software warned me by saying "suspicious connection blocked. When I clicked that notification, these details were shown: What's up? *
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I can't believe there is no way to set up BitDefender updates for "evening hours".
Almost every morning when I logon to my computer (2 years old), I have to wait for a BitDefender update to process, thereby delaying any effective use of my PC until it is finished. Surely there is some way to set automatic updates for "off hours", is there not?
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Firewall notification steals focus and wont disappear when you click Allow/Block
The firewall notifications sometimes just stay no matter how many times you click Allow/Block. This is really annoying and inconvenient at times as it blocks you from seeing anything behind it. Anyone else with this issue? Any fix? I clicked allow like 50 times! Actually 30 or so......but still!!!
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I don't know if it's a virus or not
So I played this game for like.. 2 months, and every week they make a new patch. Since the last patch, BitDefender doesn't let me to play because he finds something there. How can I find out if it's a false positive or not? Virus Total link:…