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My product GT4T is falsely detected as virus: JS:Trojain.Cryxos.9218
Dear sir or madam, GT4T has been around for over 10 years and suddenly it's reported as a virus by BT. The reported infected files are written by me line by line and are then obfuscated. I already submitted through the form but I still receive complaints from users. I apologize if this is not the correct way to use this…
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How to disable notification for Bitdefender Total Security ?
I am constantly receiving notifications for "Malicious behavior blocked" on my PC (around 400 in half hour) and it is very annoying to me when I am working on my PC because these notifications will deactivate my selected app (Word) and will activate the notification window. So continuously, I have to click on my word file…
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XboxPCApp Detected as Virus
Hello, The XboxPCApp.exe file was considered a virus and removed by bitdefender. I am now without recourse, and I can't reinstall the file (It never shows up when I reinstall Xbox from the store). I submitted a false positive report, but haven't heard back. The folder the exe lives in is protected by Windows Store, so I am…
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Search Advisor only partially working
Windows 10 Home MS Edge browser I've noticed that the status icon to show if a link is safe or not, is only displayed for some links in a search engine. Yet McAfee Web Advisor worked with every search engine and every link. Any advice on getting Bitdefender Search Advisor to show the status of every link in a search…
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BT deleting Bit Torrent program
BT deletes this program. How can I stop this from happening?
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Moved: afmtd Exploitable
This discussion has been moved.
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How to disable "suspicious connection blocked"
Hi folks. I recently updated my Bitdefender (free version) to it's newest version. I never had this issue with the previous version. Everytime I navigate in different sites it always pop up this notification "suspicious connection blocked" (most of the time each 30s or 1min), which is very very annoying. I had search for a…
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Concerns w/Full sys scan
Device: HP Pavilion 15-cw0075nr OS: Win 10 21H2 Processor: AMD Ryzen 5 2500U w/Radeon Vega 8 HD: 1TB 5400 HDD RAM: 16GB 2400Mhz After the last threat update yesterday, I decided to run a full scan on laptop. Scan usually takes ~3hrs with ~2.2M files. I just sat down and this damn thing was still running… 20hrs+ later and…
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Windows Defender/Edge Virus warning
I have run my Bitdefender and it is coming up clean - this pop up keeps coming up, My windows defender is not active as I am using Bitdefender as my primary security. I have read this is a malware scam - does anyone know how to tell if this is legit or not and if not how do I remove the pop ups? Thank you
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Search Marquis
I have the “Search Marquis” browser hijack virus that I can’t seem to remove. I bought Bitdefender to deal with this but it’s not helping. Any suggestion as this is becoming worrying.
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Error opening file warning
Bitdefender moved to quarantine a file named Dasebo.dat. After that, Error messages appears non-stop, and it is impossible to be canceled. This file is part of some program AutoIt, but actually I cannot find such program in Control panel. I also searched the computer and found only this information: Here is the information…
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Moved: VPN has to be turned on manually?
This discussion has been moved.
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How can i get my website OFF the blacklist?
My website has been thoroughly cleaned up after an attack. I have indications that BitDefender is still blocking it. How can I get it from blacklist to whitelist? www.santafemediationcenter.com
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Can captcha be removed from my home PC Windows 10? I can't access my account on government website.
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An error occured while trying to rename a file in the destination directory: Move file failed: code
An error occured while trying to rename a file in the destination directory: Move file failed: code 5. Access is denied. I Get this while trying to re-install a piece of software, as bitdefender remove certain files for this software to operate. Everything I have researched points to the security software in windows 10. I…
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Moved: Policy blocking printing to Ricoh printer
This discussion has been moved.
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Blocking a Game/I have no firewall widgit
Ever since I downloaded Bitdefender Plus, League of Legends keeps randomly disconnecting me for like 30 seconds regularly. I looked up how to avoid it but I have no firewall widgit. I tried applying the application as an exception from scan but that isn't working.
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Infected web page detected
I recently got a trojan virus. After days of cleaning my laptop with different anti malware, I decided to finish it off with bitdefender free version. Now everytime I do anything connected with the internet these kind of messages show up I don't know what this is. As you can see the two are slightly different. Another one…
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How to reschedule default automatic scan
Since installation months ago, Bitdefender Security has been automatically scanning at 10PM. This is an inconvenient time. I have looked at the "protection" tab but I don't see any indication of a scan or how to change it. I did not create this scan in the first place. How to I change the time? And maybe the frequency?
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BitDefender ATD blocking Acronis backup
please help with issue: BitDefender Advanced Threat Defense is blocking Acronis Cyber Protect Home backup from running Found that turning off ATD would allow a successful backup. new build of WIndows 11 event viewer error: Faulting application name: vss_requestor.exe, version: 4.7.0.4049, time stamp: 0x6128b1d4 Faulting…
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Bitdefender blocked a suspicous connection I never went to
So I got the above notification from Bitdefender and I'm sure I never tried to access this site. I've checked previous notifications and noticed there was another one about the same website a couple hours ago. I've searched for it in browser history nothing came up. Didn't even visist the same websites, so I'm guessing…
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BD still scans exceptions
For some months now, my BD Total Security has been scanning many folders on my C drive, which I had already added as exceptions in the Antivirus manage exceptions window. Today, I uninstalled it and reinstalled it again. I instantly added the exceptions after the installation is done, and within an hour it started doing…
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I wanna know if this virus is real one or a false positive
So i got a virus apparently but i am not sure if it is a real one or not. It was in fact created in 2019 on my windows device. Location: C:\Windows\System32\config\SOFTWARE=>(Embedded EXE g) Virus name:Gen:Variant.Tedy.10842 View log and a screenshot:
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Strange Pop-Up Starting with "Ruh Roh"
Recently, upon start-up (but not every time I start up), a pop-up flashes on my screen. It doesn't appear long enough for me to read it, but it starts out "ruh roh" and then says something about a missing connection to the "interweb" or "interwebs." I have run a full scan, and nothing has been detected. I haven't noticed…
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Block ICMP timestamp through Firewall
Anyone knows how to block ICMP timestamp (icmp types 13 and 14) on Windows through BitDefender Firewall?
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Unsuccessful removing ZoomE.exe/ZoomX.exe (Gen:Variant.Bulz.923652) alleged crypto miner malware
So far Bitdefender has been unsuccessful removing a threat that it identifies as Gen:Variant.Bulz.923652. Something, somewhere, keeps creating two files, ZoomE.exe and ZoomX.exe, in D:\Temp and %USERPROFILE%\* on my system. Well, after installing and running BitDefender it seems they only appear in the former location…
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Unsuccessful removing ZoomE.exe/ZoomX.exe (Gen:Variant.Bulz.923652) alleged crypto miner malware
So far BitDefender has been unsuccessful removing a threat that it identifies as Gen:Variant.Bulz.923652. Something, somewhere, keeps creating two files, ZoomE.exe and ZoomX.exe, in D:\Temp and %USERPROFILE%\* on my system. Well, after installing and running BitDefender it seems they only appear in the former location…
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Search Advisor and Trafficlight Not Working BD TS 2021
Search Advisor icons stopped working in Chrome and FireFox soon after BitDefender Total Security updated from 2020 to 2021. This is on a modern new (just purchased last month) high-end system, Core i7-9750H CPU, 32GB RAM, 512GB Western Digital NVMe SSD - all system drivers and updates (hardware, bios, operating system)…
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Why is bit defender blocking my apps?
I have apps that I want to keep and run. Regardless of all my efforts I can't figure it out. I'd like for bit defender to ignore "Processhacker2". This is a great task manager program. I don't want it blocked. PLEASE for the love of god, somebody help me.
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untrusted certificate on paypal
Hi, I have this message when I buy something with paypal. "A suspicious connection has been detected, untrusted certificate on paypal" (I translated the message in English) Can someone tell me why ? Is it a malware? Thanks