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POP UPS
New to bitdefender and am beginning to HATE IT! Been on eBay for 22 years and every time I log in it says "unsafe site" what?? Also get irritating pop ups on cell phone which blocks what I am doing and stays on screen for toooo long! HOW do I turn off these messages and warnings! Thanks
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Scanning does not remember previous scan
I have installed an evaluation copy of "Total Security". Every day the program claims that security settings are altered, and inists that I perform the same scan every day! The program seems fine otherwise, but these unneccessary scans bother me. I made a complete scan (6 hours!). Two days later the Security Center prompts…
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Bitdefender Total Security Systm scan can't disinfect
When I run System Scan Bitdefender won't take action against Threat js.heur.backdoor.2.99ba1079.gen. Ran scan multiple times. HP Laptop running Widows 10 Home Build 10.0.19044 Please advise. Thanks. Bob
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BitDefender Gen:Variant.Tedy:10842 and Can't move it to quarantine.
BitDefender found this virus, i assume in C/Windows/System32/config/ SOFTWARE Embededed EXE g and it says it cant be moved to quarantine, obviously. and I cant delete it either. Log: C:\ProgramData\Bitdefender\Desktop\Profiles\Logs\system\dcf483c4-26d0-4e6f-ba28-6a53a00adae1\1650176739_1_03.xml Scan date:Sunday, April 17,…
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How can I get rid of a virus attempting to connect to an external site?
The virus is constantly attempting to connect to ny-t.r-tb.net through chrome, bitdefender continues to notify me every 20 seconds about this, but cannot find the thing directly responsible for this. I ran a quick scan and a full scan, it couldn't find it. If I'm reading it right, Joe's sandbox claims it injects itself…
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SafePay URLs restarting without prompting
I am on Windows 10 64bit and have just transferred to Bitdefender. I use SafePay quite a lot but I have noticed that after I wake my PC from 'Sleep' mode the SafePay URLs that I used the day before all reactivate when I open my browser (Firefox). Why does it do this? Where is it and 'Why is it' storing previously used bank…
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Aurora HDR.exe
I'm getting a "Malicious behavior blocked" message using Aurora HDR.exe. However, I scanned the directory "C:\Program Files\Skylum\Aurora HDR" with no errors and I uploaded the file to https://virustotal.com/ and it passed. Any idea what's going on? Malicious behavior blocked 8 minutes ago Feature: Advanced Threat Defense…
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BD suspicious connection blocked on website I dont access
I get some notifications about connections being blocked, something like: firefox.exe attempted to establish a connection relying on an expired certificate to piwik.ovpn.se. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and…
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What does this mean?
Could someone tell me what addons.i7con.net is? This message keeps popping up every 10 seconds or so and makes MS Edge almost unusable. How do I get rid of it and stop the message interrupting the use of MS Edge? This is most annoying, and I must stop the message. Cheers Mike
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W10 system restore does not function because of antivirus software?
this is the message I get from Windows10 after trying to reset my laptop to an earlier date: W10 system restore does not function because of antivirus software?
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Is not there a solution for UYJH Ransom
Hello Please help My PC got infected a week ago with ( UYJH ) ransom virus ( Online ) I found a readme message inside each folder warning to pay him money Of course I never paid and will never pay. ( all my files are about English grammar since I am a teacher ) All files got encrypted and as much as I searched, I never…
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yesterday my pc is attacked by a ransomware?
i didnt understand what is that ransomware or something else. please help me my internal and external hdd both all files get automatically renamed (.nuhb) what the heck is this . my bitdiffender removed those viruses but still i am unable to use my files. its need to decrypted. i will be going to suicide bcz there are many…
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Where do I get more info on an exploit attempt?
I want to see more information about this notification. Where can I find more detailed logs? Thanks!
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Windows Event Viewer: Strange Audit Failure 4625
Having installed Bitdefender Total Security on Windows 11 recently, I am noticing strange Event Viewer entries. Every few minutes, I am getting an Audit Failure 4625 event, "An account failed to log on." It is always preceded by an also worrying 4723 Audit Success event "An attempt was made to change an account's…
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bitdefender protection against uninstallation
Hello, A question, has Bitdefender a protection against uninstallation? I mean if there is a malware that tries to uninstall Bitdefender, can it "defends" itself against that? Thanks for your answers, Sven
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Question about Bitdefender Total Security firewall
Hello, the product I use is Bitdefender total security, and the system is win10. I have some questions to ask: First, does Bitdefender total security call the Windows Firewalls that come with the system, or is it like avast! and Kaspersky, has its own firewall technology? Second, when setting up the Bitdefender total…
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No Quarantine ITEMS !!
How do I stop Defender from deleting my dodgy files. I have various files that bit defender deletes. It warns me suspicious file found! it deletes it, no quarantine ! The quarantine folder is always empty.!!!, 30 day delete disabled Its ok If I have the folder in the exceptions, but it I happen to move the file it grabs it…
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Explorer.exe infected
Hello, I have a problem on windows, when I switch it on just after login in, I have a white screen, and bit defender tells me that a thread has been blocked on my device showing me a chart: winlogon.exe-> userinit.exe -> explorer.exe -> Alternative outcome (with an a red shield with a cross), and then an alterrnative path…
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YouTube 'Home' always pulls up the same videos
Since installing BitDefender a few days ago I find that when I hit 'Home' on the YouTube main page I always get the same videos. It can be an hour later or a day later, doesn't matter. Prior to installing BitDefender I always got new video choices. There might be a few from a previous refresh but now it's like 95% are the…
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Internet Security - HDD issue
Hi everyone, my Internet Security is reading and writing on my hard drives, but not my SSDs. Yes, I know that the Proactive Virus Scan must of course read on the HDDs and sometimes also write. However, this phenomenon has been going on for weeks now and there is no end to it. It can also only be actively prevented by me if…
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Firewall Blocks Xbox Multiplayer
It started today. Anyone else having this issue? The issue goes away when I disable Bitdefender Firewall.
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Antimalware Scan Interface Security Provider
what does this feature do? what impact does it have on performance and usability
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OneClick Optimizer details BEFORE optimization.
Hi, How do I see the details before I optimize? Program flow is as follows: "You have to be around for a little while longer before you can post links." There are no links, just images!!!!!! Click View Details and expand: This is useless. What is the optimization going to do? After optimization I have a detailed report:…
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Newbie questions
Hello I'm new to bitdefender and I have two questions. 1. Is there any way to disable password protected files from scanning, it's very annoying to wait for the popup to enter the password so I can choose to ignore. 2. Is there any way to exclude external drives from full system scan. Thanks in advance !!
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Advanced Threat Protection blocks MS Installer
Hi, I have an issue in that whenever I try to install any MSI file then it is blocked by ATP. Installs from .exe's are fine though. If I disable ATP I can install without a problem but, obviously, this isn't the best solution. Do I need to create an exception for msiexec? It would seem a little strange if I do as this is a…
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Why does Bitdefender use own SSL Certificate on certain sites?
Hello I was wondering why Bitdefender uses on certain sites its own Certificate and on other sites not? I have attachet two examples --> on the site https://www.pcgameshardware.de/ it uses the sites SSL Certificate. But on https://jackpots.ch/ it uses Bitdefenders Certificate. Thanks
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What does this do and how to revert changes if it goofs stuff up?
Hello, What does this mean in Bitdefender and what changes does it do? Also how do i revert changes if it goofs things up? This is what i mean "Your device doesn't restrict user access to site management settings for security zones, thus, altering security zone settings may allow restricted pages to execute potentially…
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New to Bitdefender
Maybe a dumb question, but I'm new to this app. Does Bitdefender run automatically in background on my Mac even if I close the app? I used Norton in the past and it always ran whenever the computer was turned on -- I didn't have to start it and/or keep it running.
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USB Storage Devices Not Showing.
A copy and paste of the email I sent to BD support after a phone call... I followed the directions from the link. None of the changes helped. No individual module whether off or on is affecting the behaviour. The only thing that restores the normal function is to re-boot the computer and this only works once. I will…
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Scheduled Quick Scan not running
I am just getting used to running BitTorrent on my Windows 10 desktop (build 19044.1586). I am pretty impressed but I do have one problem. I have set up a schedule to run a Quick Scan ay 12 pm each day. But looking through the Notifications I note that this has never run (except when I do it manually using "Run Now").…