-
Popup Window with Chinese Characters
In Windows 10, I'm periodically getting popup windows containing Chinese characters. Is this something I should be concerned about? How do I stop them? Thank you.
-
Online Threat Prevention
Feature: Online Threat Prevention "chrome.exe attempted to establish a connection relying on an untrusted certificate to dns.google. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate Authorities." I am getting these type of warnings as soon as i opened the…
-
Recent Windows 11 upgrade with BitDefender causing Microphone death
Help, Just upgraded to Windows 11 on a 6 month old Dell inspiron 2 in 1 - i7, 16Gb RAM 1 TB HDD, with Bitdefender installed. Microphone now not working or even exists. Checked Bitdefender privacy Video and audio protection and microphone all activated. Then under start - all apps - settings - input - it comes up with "no…
-
Allow icmpv6 setting?
The ICMP topics I can find here are all out of date. They refer to settings that no longer exist in 2022 BD. I want to allow icmpv6. I've found that my systems can receive ICMPv6 if I disable "Network Threat Protection". I don't know what all that checkbox does, but is there a way to just allow icmp with that still…
-
DPC Watchdog Violation
Can Bitdefender help me treat this problem
-
Bitdefender is snoozed
Windows Security keeps telling me to "Turn on Virus protection", yet the Bitdefender [Bd] dashboard says, "You are safe". Somewhere [and I can't remember where now] it said, "Bd anti-virus is snoozed". Am I protected or not? Who or what has snoozed it? Who or what will unsnooze it? A kiss from Prince Andrew?
-
Cannot Believe
Cannot believe you are using the Bitdefender software and my own account to send your f-ing spam straight to my desktop!!!! Will not be renewing my subscription
-
Can someone help please? Adware.AdWrapper.D - keeps coming back repeatedly
This is the message that appears in Bitdefender The file C:\Dropbox (Personal)\.dropbox.cache\new_files\18ce42da3f5e1cb63360e79491c230ea is infected with Adware.AdWrapper.D and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clean. I've have run many system scans -…
-
Any idea how to identify e-mail message raising online threat flag
Just started getting a Warning from Online Threat Prevention about a suspicious webpage being accessed by my e-mail client, thunderbird.exe. Am I correct to assume that this is being caused by a particular e-mail message? If so, how would I go about identifying the offending message. Apart from the potential threat by…
-
Known trojan infection not detected after full scan
Yesterday I got a message from Microsoft Defender saying it had detected a trojan called Oneeda.a!ml. This led me to purchase Bitdefender. But after running full scan it didn't detect the trojan. Now I'm concerned with the forums all saying it's very dangerous and if I shut it down it will install itself when rebooting.
-
How to reach support?
I received a suspicious mail with gz and xz files in att. BITDEFENDER did not notice the problem. I can't create a ticket with a screenshoot - does not work. After that I tried from my account to form a log file. Since it exceeds 2GB I can't attach it. That way, it's impossible for me to explain the problem to you?
-
brand new computer with new bitdefender account problem with microsoft edge
why is Bitdefender blocking the following URL: https://api.edgeoffer.microsoft.com/edgeoffer/experiments
-
False detection of game
I have a game on my pc for years, today in its options I switched the game to full screen & instantly Bitdefender popped up to disinfect the game. After restoring, because it was in its full screen mode every time I tried to run it Bitdefender tried to disinfect it. I even manually added an exception to its folder but to…
-
BD Win7 blocking "multicast discover", but allows "broadcast discover"
I've recently bought a Silicon Dust HDHomeRun Flex-4K network tuner, to provide OTA/ATSC broadcast TV support for both ATSC 1.0 and ATSC 3.0 channels. The product includes DVR software functionality, with the HDHR DVR "server" service program running on either Win7 or Win10. In support of this, HDHR "client" apps are…
-
Bitdefender Internet Security 2021 Feedback
Hi To All, Here what i like at Bitdefender: 1.Great GUI Design, simply & beautiful, Light & Dark Theme, Widget. 2.New Dashboard - Device Information, Remote Command, Security News & All information you Need. 3.All the New Security Features that Maximize your Device Protection. 4.No "Promotion" Pop up like Other Security…
-
Malware "greattypecatcha.top" got past Bitdefender. How to remove please?
Malware "greattypecatcha.top" got past Bitdefender. How to remove please?
-
Bit Defender Internet Security 2021 turns off the network adapter.
Hello, I have the following problem. I have been using Bitdefender Total Security for several days and I have a very strange problem. During a certain time, my antivirus shuts down my network adapter and I don't even have access to the router. The problem is fixed only by restarting the computer, I use Windows 10. When I…
-
Nonstop UtilSvc.exe and http://iotsoftworks.com Malware
Installed Bitdefender yesterday and since that time it has blocked UtilSvc.exe and http://iotsoftworks.com nonstop (I think they are the same identified malware). Had Norton 360 installed prior and never had this show up. Can't find anything on Google, does anyone know what this is? And how to ignore if it's not a real…
-
why is play.hbomax.com blocked
Watched hbo through chrome then suddenly bitdefender banned that site
-
Ublock Origin flagged as malware
the Opera and Chrome extension Ublock Origin is flagged and blocked from being able to be installed by Bitdefender on the Opera GX browser, it's fine on other browsers, just not Opera GX, anyone know of this problem or a workaround? Thanks in advance
-
How can our (signed) installer add firewall rules or whitelist our app?
Our Windows desktop app installer adds exception rules for our app to Windows Defender Firewall, but many of our users have third-party security software, and lots of them show up on our support channel after trying to use our app and getting frustrated at their inability to connect. Even though we warn them about…
-
Scan with BitDefender in Safe Mode?
I'm getting Trojan warnings from a client's website (infection stopped by BitDefender). The web guru for the site assures me that it's fine. His own anti-virus software shows no issue with the site. He suggested it may be a problem on my computer and said I should run BD in safe mode. If it fails, he said that may indicate…
-
Fraud attempt notification
What would you do when you get the following notification: Seriously ? Am big proponent of "Wolfie", this is how I named Bitdefender for my young child. Tried McAfee, Norton etc. But with this kind of lousy notifications Bitdefender plans to dominate the market ? Best of luck.
-
Bitdefender Text Blank (Font Problems)
Hello everyone! Recently i have been having issues where my bitdefender product is showing blank text on the Notifications, About Screen and the scanner i have contacted support but i will post it here then Tell me if someone can fix this Thanks! Jamie C
-
How to delete alerts and browsing history.
I am evaluating bitdefender 2020 (will possibly add BOX 2). When I have finished my trial I want to start clean on reports, alerts, and browsing activity, in the central app. How can i do this? Thanks Mike
-
Bitdefender AntiVirus keeps shutting off
I am getting a message pop up that says Bitdefender antivirus is not running. I click on the start up now option and it supposedly sends data to Bitdefender. How do I keep this from happening?
-
Home network not recognized as trusted
I keep marking my home network as trusted yet app lock continues to require a PIN. I see in the Trusted Network list that my network is now listed multiple times. So whatever BD is looking for to ID the network keeps changing on my setup. Seems like a bug that should be addressed.
-
Need help removing a virus!
So I did a scan, and it showed be that it found some Trojan. It showed me the path to where it is but it is in a setup.exe file, and I couldn't delete that file so I went into safe mode. There I couldn't delete that file as well, but I found on the web that u can delete files with cmd (command prompt or something) but then…
-
Vsserve.exe creating folder in c:\storage
Hi, Bitdefender free is creating a new directory every boot. Is there a way to disable it?
-
False positive for LameXP
I'm using Bitdefender Antivirus Plus 2021. It's tolerated LameXP before. It now blocks it, with a report of "Disinfection in progress. Detected threat is being disinfected. Please wait until the process is complete." It then reports. "Threat Detected. Detected threat moved to quarantine. The program responds with the…