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IIS FTP firewall issue
Hello, I have a small issue with BD firewall. I cannot find where/how BD blocks the FTP process/service, it only works by disable the firewall entirely. I am aware that opening a port is not very safe but I need to do it for some tests etc. I have found similar discussion about the same issue but seems quite old and…
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Every time I see live streams my windows automatically puts on lock screen (where I have to give my
hello, Every time I see live streams example: F1 TV or Twitch or Youtube Live,... Then I have a lock screen almost every second... so annoying. And I think it has to do with Bitdefender scanning automatically. I have the same problem with Online gaming... Now I only play single player. How can I fix it? Which settings…
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Done a System Scan - Shut Down - Now File Extensions Won't Stop Showing
As in the title, I did a system scan overnight, got up during the night to see if it had finished (it had), so shut down my laptop. Now this morning I check File Explorer, the open box in Windows Media Player etc and file extensions are showing. It seems the setting got enabled. I disable it within File Explorer however…
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Prevent Bitdefender from marking emails as spam
I have regular emails from a newspaper that I subscribe to. Bitdefender marks them as spam and so Thunderbird puts them in the Trash folder. How can I prevent this from happening? Thanks Robin
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Hope I have the right section - This is regarding Youtube and being blocked
I do a lot of YouTube searching on economics, the Ukraine war, Russia, China, trade, energy etc. Since installing BitDefender, when I do a "search" for a subject, then click the tools icon, with the intent to specify "Time" parameters, it instantly opens a new tab with the heading "Untitled" with a blank browser tab. Also,…
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Spam Mail
I have activated ANTI SPAM filtering and manually added SPAM email accounts and marked numerous mails as SPAM despite this my mailbox keeps filling up with SPAM mails. These are as such recognised by MS Outlook. What can I do to avoid having to delete these mails manually. Thanks
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Thunderbird
Can anyone help? Bitdefender has never really worked with Thunderbird in my experience but now the Birdefender tool bar has gone altogether on Thunderbird 102.2.1. Is it ever going to work? Can I get a partial working tool bar back OR is it time to drop Bitdefender?
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BD Episode 2: The Return of the Forced Scans
Some of you may be aware of the forced drive scans which plagued the client in early 2021. Scans would run one hour after every time you booted up your system and would go through reading all your drives and files using up CPU and thrashing physical drives (100% usage). These scans also completely ignored any exception…
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Annoying popup saying my system is at risk
When I installed BD, I was not given a choice whether I wanted to trial the paid version. Now that it's expired I keep getting this annoying popup saying my protection has expired and my system is at risk. It scared me the first time, so I checked, but BD free was still running, still doing its job. I closed the popup, but…
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Hacker Malware VIRTOOL:Win32\DefenderTamperingRestore
I have been suffering from this malware, which disables the Windows Defender services and gives the hacker control of my PC, for a long time. Also from RemoteAdmin:win32\ConnectScreen. I have gone through numerous re-installations but the malware always returns (and the hacker, who prevents me from doing everyday tasks).…
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Scan a large archive
I want Bitdefender to scan a large archive but I can't find a way to do it. The archive is 1.29GB and cannot be opened with 7Zip etc. It's a .BIN file. In the custom scan it seems as though the largest archive it wants to scan is 2048MB - am I understanding that correctly? So there is no way I can force it to scan the…
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Bitdefender total security preventing proper use of Touch Portal
I have been trying to get touch portal to work with bitdefender total security paid subscription. I have applied all possible exceptions. Added the ip of my tablet to exception to allow to connect to pc. I have turned off all of bitdefender abilities and still the same issue. It even doesn't allow touch portal to contact…
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Why didn't BitDefender protect me against Malware?
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My IP blocked by my ISP due to port scan behaviour
Hello, Since couple of days I cannot sinchonize my emails with my hosted email server. I asked my ISP and they replied that my IP was blocked as a port scan behaviour was detected. I have scanned my computer with many antiviruses (panda, avira, malwarebytes, kaspersky) including low level scan by using bootable…
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facial recognition
Hello good people: Question- I've opted to sign in through facial recognition (Windows Hello) after a while looks like BitDefender disabled the login through facial recognition, It's done this once before so I stopped using Windows hello. Is this a security feature or is there a workaround? Thanks in advance. Alex620
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Annoying and persistent Bitdefender’s pop-up window
Using Bitdefender sofware suite in Windows 8.1. Very often (every 5 min) I receive an alert via a pop-up window indicating a suspicious connection blocked. The URL is the following: cs.ffbtas.com. Bitdefender seems to classify the potential threat as critical. I assume some application in my system is trying to access the…
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Constant web attacks
Hello everyone, as the title says bitdefender says I'm getting web attacks pretty mutch all the time, around 100 a day, without me doing anything. I don't want to whitelist the IP adresses that are attacking me, but with the constant spam of alerts I have no choice. While im gaming/work, even with the gaming/work profiles…
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Izotope product portal installs/updates blocked saying Gen:Variant.Babar.102460
I'm getting virus notification from Bitdefender when trying to install anything from iZotope. The file C:\$Extend\$Deleted\0055000000012DBD2F40241C is infected with Gen:Variant.Babar.102460. The threat has been successfully blocked, your device is safe. The file C:\Program Files\iZotope\Nectar 3\unpacked_files\Install…
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Why does BitDefender show iDrive's idwutil_600.exe as an Exploit attempt?
This happens every time I start my computer. It doesn't seem to affect iDrive's functions, but it is very annoying.
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Under Protection - Firewall option can't turn off
After having Bitdefender for a few months it began blocking Chrome. I turn off the Firewall protection using the button slider, but after exiting the program control panel and then going back in I find the slider button back to ON again.
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False Positive - UUP Dump cmd file from uupdump.net
The file in the zip file downloaded from uupdump.net "uup_download_windows.cmd" triggered the Advanced Thread Protection module during the halfway of the ****** running. FYI uupdump.net is a legit source for downloading and creating Windows Insider build ISO.
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Can't run any PowerShell scripts
Hi, I have a few PS scripts that are constantly blocked by Bitdefender that I need to be whitelisted. I have added the particular scripts to the exceptions list but it still keeps getting blocked. Any ideas?
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System Protection disabled and crashes - must uninstall BitDefender
Issue: System Protection is turned off by BitDefender Internet Security and cannot be turned on again. Found that System Protection was again turned off. When trying to turn it back on the dialog box just closes. I was able to turn it on temporarily by turning off anti-virus and ATD but seems SysPro was again turned off.…
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Ransomware usam
I would like to answer me as soon as possible if you can suggest me a solution to decrypt files( jpeg or mp4) format as I cauch it three years ago. The name of the ransomware is : Ransomware.usam
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Advanced Threat Defense Preventing System Restore Creation
Hello, Using Windows 11. First off, I must configure Protection On for the drive I want to create System Restore on. Next, when I click on that drive under System Properties, Protection Settings, Create, I am able to enter a title of the restore point, such as the date. Then when I click on Create, the app fails shortly…
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Constant "Suspicious connection blocked" messages
In the last month or so, Bitdefender has started coming up with a flood of "Suspicious connection blocked" messages (related to untrusted certificates). These keep coming and coming - it seems that half the internet is running on untrusted certificates! Or more likely, Bitdefender is being far too aggressive in its…
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anti spam tool bar
why is anti spam tool bar is greyed out no matter what email is highlighted?
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Cannot access modem settings when Bitdefender is installed
Hi, Using latest version or BD Total Security. I need to update my modem settings recently but couldn't access these no matter what I tried. Connection to the modem often timed out and occasionally after about 20 tries it would load the settings screen only for it to time out again. I tried adding the modem to the safe…
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Please remove our domain from your blacklist
Hello there, You have categorized our site as malicious. We have already proceeded with all the characteristics and we have no virus you can see it here https://designliquide.com/ https://designliquide.co.uk Can you please solve this asap?
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how can I remove h.parrable.com? It showed up recently, somehow got onto my system