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Search Marquis
I have the “Search Marquis” browser hijack virus that I can’t seem to remove. I bought Bitdefender to deal with this but it’s not helping. Any suggestion as this is becoming worrying.
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Error opening file warning
Bitdefender moved to quarantine a file named Dasebo.dat. After that, Error messages appears non-stop, and it is impossible to be canceled. This file is part of some program AutoIt, but actually I cannot find such program in Control panel. I also searched the computer and found only this information: Here is the information…
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Moved: VPN has to be turned on manually?
This discussion has been moved.
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How can i get my website OFF the blacklist?
My website has been thoroughly cleaned up after an attack. I have indications that BitDefender is still blocking it. How can I get it from blacklist to whitelist? www.santafemediationcenter.com
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Can captcha be removed from my home PC Windows 10? I can't access my account on government website.
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An error occured while trying to rename a file in the destination directory: Move file failed: code
An error occured while trying to rename a file in the destination directory: Move file failed: code 5. Access is denied. I Get this while trying to re-install a piece of software, as bitdefender remove certain files for this software to operate. Everything I have researched points to the security software in windows 10. I…
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Moved: Policy blocking printing to Ricoh printer
This discussion has been moved.
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Blocking a Game/I have no firewall widgit
Ever since I downloaded Bitdefender Plus, League of Legends keeps randomly disconnecting me for like 30 seconds regularly. I looked up how to avoid it but I have no firewall widgit. I tried applying the application as an exception from scan but that isn't working.
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Infected web page detected
I recently got a trojan virus. After days of cleaning my laptop with different anti malware, I decided to finish it off with bitdefender free version. Now everytime I do anything connected with the internet these kind of messages show up I don't know what this is. As you can see the two are slightly different. Another one…
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How to reschedule default automatic scan
Since installation months ago, Bitdefender Security has been automatically scanning at 10PM. This is an inconvenient time. I have looked at the "protection" tab but I don't see any indication of a scan or how to change it. I did not create this scan in the first place. How to I change the time? And maybe the frequency?
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BitDefender ATD blocking Acronis backup
please help with issue: BitDefender Advanced Threat Defense is blocking Acronis Cyber Protect Home backup from running Found that turning off ATD would allow a successful backup. new build of WIndows 11 event viewer error: Faulting application name: vss_requestor.exe, version: 4.7.0.4049, time stamp: 0x6128b1d4 Faulting…
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Bitdefender blocked a suspicous connection I never went to
So I got the above notification from Bitdefender and I'm sure I never tried to access this site. I've checked previous notifications and noticed there was another one about the same website a couple hours ago. I've searched for it in browser history nothing came up. Didn't even visist the same websites, so I'm guessing…
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BD still scans exceptions
For some months now, my BD Total Security has been scanning many folders on my C drive, which I had already added as exceptions in the Antivirus manage exceptions window. Today, I uninstalled it and reinstalled it again. I instantly added the exceptions after the installation is done, and within an hour it started doing…
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I wanna know if this virus is real one or a false positive
So i got a virus apparently but i am not sure if it is a real one or not. It was in fact created in 2019 on my windows device. Location: C:\Windows\System32\config\SOFTWARE=>(Embedded EXE g) Virus name:Gen:Variant.Tedy.10842 View log and a screenshot:
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Strange Pop-Up Starting with "Ruh Roh"
Recently, upon start-up (but not every time I start up), a pop-up flashes on my screen. It doesn't appear long enough for me to read it, but it starts out "ruh roh" and then says something about a missing connection to the "interweb" or "interwebs." I have run a full scan, and nothing has been detected. I haven't noticed…
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Block ICMP timestamp through Firewall
Anyone knows how to block ICMP timestamp (icmp types 13 and 14) on Windows through BitDefender Firewall?
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Unsuccessful removing ZoomE.exe/ZoomX.exe (Gen:Variant.Bulz.923652) alleged crypto miner malware
So far Bitdefender has been unsuccessful removing a threat that it identifies as Gen:Variant.Bulz.923652. Something, somewhere, keeps creating two files, ZoomE.exe and ZoomX.exe, in D:\Temp and %USERPROFILE%\* on my system. Well, after installing and running BitDefender it seems they only appear in the former location…
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Unsuccessful removing ZoomE.exe/ZoomX.exe (Gen:Variant.Bulz.923652) alleged crypto miner malware
So far BitDefender has been unsuccessful removing a threat that it identifies as Gen:Variant.Bulz.923652. Something, somewhere, keeps creating two files, ZoomE.exe and ZoomX.exe, in D:\Temp and %USERPROFILE%\* on my system. Well, after installing and running BitDefender it seems they only appear in the former location…
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Search Advisor and Trafficlight Not Working BD TS 2021
Search Advisor icons stopped working in Chrome and FireFox soon after BitDefender Total Security updated from 2020 to 2021. This is on a modern new (just purchased last month) high-end system, Core i7-9750H CPU, 32GB RAM, 512GB Western Digital NVMe SSD - all system drivers and updates (hardware, bios, operating system)…
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Why is bit defender blocking my apps?
I have apps that I want to keep and run. Regardless of all my efforts I can't figure it out. I'd like for bit defender to ignore "Processhacker2". This is a great task manager program. I don't want it blocked. PLEASE for the love of god, somebody help me.
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untrusted certificate on paypal
Hi, I have this message when I buy something with paypal. "A suspicious connection has been detected, untrusted certificate on paypal" (I translated the message in English) Can someone tell me why ? Is it a malware? Thanks
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Is it possible for onedrive to carry problems from previous computer builds over to the new?
I have been having issues and with my new nitro 5. I know they aren't the best computers but it was working fine then my cpu tanked on itself. It doesn't utilize the Nvidia gpu at all and is pretty much running everything from cpu even after I make it all run through Nvidia card. I'm sorry I'm new to this. I'm a console…
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Mail via pop3 is not scanned
Hello, I am new to Bitdefender Total Security after migrating from Kaspersky Internet Security (we all know why 😱 ) Bitdefender Total Security Version: 26.0.14.65 Thunderbird 91.8.1 (64 bit) When I set STARTTLS encryption in my e-mail configuration, Bitdefender doesn't seem to scan e-mail. But when the encryption is set to…
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How to know if a scheduled scan ran successfully?
I looked first at the Windows 10 program interface, then through community questions. I'd like detailed log info, but right now I'd be okay with just knowing I've set up the scheduled scan effectively and that it's running. This doesn't seem to be a use case designed into the interface?
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Bitdefender showing hundreds or thousands of scanned pages every time I turn on my desktop
Hello. Whenever I turn on my desktop computer, which I don't use that often, the Bitdefender Central web app shows that there are many (I saw 2.9k a while back) web pages that have been scanned, despite me not visiting any pages at all. Is this something that I should be worried about? Or is it just Google Chrome or…
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impossible to add exception in Advanced Threat Defense
The button 'record' is disabled and the button Advanced Threat Defense too
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BİTDEFENDER TruckersMP Yİ VİRUS OLARAK ALGILIYOR
TruckersMP UYGULAMASI ETS2 OYUNUNU ONLİNE OLMASINI SAĞLIYOR AMA BİTDEFENDER VİRUS OLARAK ALGILIYOR
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Why web protection do not work in Brave Browser as good as the Google Chrome's one?
Hello, I was tring to test Bitdefender to the all known EICAR Test. I tried to install the ZIP via the Brave Browser and the ZIP was saved but if you try with chrome, it blocks the site. Why?
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Omnatuor "Infected Web Page" Critical Notifications
Starting this morning I'm getting critical notifications for "omnatuor.com/event". I know it's something to do with web adverts and may be a false positive but how can I turn this off? I'm getting these every few minutes and it's a nuisance as when I see notifications I don't want to ignore them all! I've had over a…
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Report new threat found. I wana help lab researchers identify and clean the threat.
Traffic light blocks the treath, but all engine software i tried last 12hs didnt identify and clean it It seems to be fresh new treath as no engine o run here identify and clean. But treath is in my browser, ready to steaal password, keylogger or other worst think Hi.this night my chrome browser opens with adware i didnt…