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Network office vs. home
Hi, During installation of TOTAL SECURITY on Windows 7 PC, the LiveBox was mistakenly registered as "office" network. It is actually a "home" network and I would like to correct this, but how? Thanks.
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Does Bitdender Anti-tracker prevent Facebook pixel tracking
I saw on the Bitdefender home page where it says that Bitdefender Anti-tracker prevents Advertising tracking. Does that include Facebook pixel tracking?
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Can I use the Bitdefender Wallet extension on Google Chrome without also installing the antivirus?
I have purchased the Bitdefender Internet Security suite for three devices. I would like to use the wallet extension on a device on which I am unable to also install the antivirus. I have found the Bitdefender Anti-tracker extension in Google Chrome, but not the Wallet extension.
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UDP accepted from single IP address
Hello, Is there a way to setup a rule that will allow a UDP connection on a specific port to send and receive from a particular IP address? Thanks.
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system scan
every time i run the system scan, it simply doesnt work, just stuck i have the windows 10 64 bits, what can i do, please i need help
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Shredding files folders
Hi I have Bitdefender family now I have noticed when using birdfeeder shredder it does actually shred any files or folder. How do I know that ? well I was finished with some word docs from my employer and and shredded them with bdf but my daughter also shredded some photos unintentionally. I said well you will not get them…
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New:Where to find Tools/Platform to perform quick scans etc
I have been away for a week and just turned on and got on my Desktop. I signed in to Bit Defender and Message at top "safe for last 7 days". It had no time to do scan today. I looked for ANY PLACE to Persorm a QuickScan. . Is there a Page on Desktop with LINKS to Perform TASKS?. I have searched and looked around for…
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Disable anti theft in Total Security 2020
Since BitDefender did not sell 1 device licence for PC, now I am using a shared account with someone I don't know. I am afraid that someone malicious intentionally wipe my PC or tracking my location from BitDefender Central. How can i disable or uninstall Anti-Theft feature from Total Security 2020?
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Change logs folder
Greetings! Is there any way to change the folder the scan logs are stored in? I could not find any relevant setting and I would really like to store them somewhere else than on the C drive. Thanks
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Missing security widget
With the latest update, the very convenient security widget that could be activated on the desktop is "dead". I invite all those who miss it to send a protest email to Bitdefender support. Thank you.
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SafePay characters cannot be entered into secure website fields - on two Windows 10 PCs
During the last few weeks, when using Safepay, I cannot key characters into secure website fields (e.g. payment sites, Government sites). What happens is the cursor in the website field blinks at an incredibly high rate as if somethng is running fast in a loop, and then when I try to enter keyboard characters in (like ID,…
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Bitdefender Internet Security v25 - Desktop Widget not showing
I've just uninstalled Bitdefender Internet Security 2020 (Build version 24) as I got a good deal on the same product but as a 3 user license going forward. I've installed the new Bitdefender Internet Security software (build version 25) - all OK. The Desktop Widget has not showed itself at all since installation. I can't…
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How To Run Vulnerability and Optimizer Scans On Secondary Internal HDs
Hello, I have a few internal HDs and I'd like to run more than just an antivirus scan on them. Is it possible to run the vulnerability scan and optimizer scan on these other drives? Thanks!
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Safepay -
I've installed BD Total Security very pleased with Safepay, on Windows,but two questions: BD Central says it has a built in VPN. Does using this count as part of the daily free allowance? When I protect my Mac (second) computer, no Safepay. The dashboard is totally different so is the idea to use the VPN for bank…
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Wallet cannot edit or add new entries
In recent days, I can no longer edit wallet entries, nor add new items. This is happening from both browser add-in and in the Bitdefender dashboard, so it is not a browser problem. Yes, I am using the right wallet password. The wallet still correctly auto-fills login fields, and I can see exisiting entries. Is this a new…
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File Shredder??
For the longest time, I've been getting "Run File Shredder" pop ups on a regular basis. Tonight I decided to give it a GO. I clicked on the "C:" box and it started at 0% as expected. (0/288xxx) An hour later, it is still at "0%" an 331/288xxx. When I clicked the "STOP Button" a pop up says: Bitdefender not responding. I…
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Without trafficlight extension does Bitdefender's web threat protection works?
I want to share something. I saw an issue with Bitdefender products. Without trafficlight extensions their web attack blocker is useless. But it is not recommended using it. Their products internet security feature has a bug. It can block few links and misses a lot. But with their extension all of them are blocked.(I tried…
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Where is Auto Pilot?
In my old Win7 BD,- The GUI showed Auto Pilot, but not so in Win 10? How do I tell if it is Active?
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Should I Hide the Widget...?
BD Was fast, until the Widget Appeared (2 weeks after installation)!- Now I have to move the cursor all over the desktop, to get it to Spin (Whatever that is?). I have no idea What the purpose of the Widget is for?- When I Right click on the BD taskbar icon, there is A Hide Widget Option? Should I Hide it, or is there a…
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Unable to create Wallet
I have 2019 Total Security Trying to create a Wallet following the steps given in help - Logged in Bitdefender Central but unable to find Privacy/Password Manager option. Tried using my Android tab and no success. I don't have my personal laptop where I installed the Bitdefender for the first time and not sure if I should…
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Test-check your network funtionality in BD Central IOS
Hi, In BD Central you can check your network but everytime I execute it, some of the devices connected to the network is/are missing. Even the Ipad from where I execute the program is missing in the list. Why is this happening? Also im not getting any alert when a new devide is added to the network. The second question is:…
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site advisor?
Does BD IS have a Chrome Site Advisor for Win-10 64-bit (Green Check marks...), or is there a Good add-on, or...? When I had BD IS in Win-7 32-bit, it had one. I just installed on 4/28/20, and the only extensions were wallet/anti-tracker?
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Can't login using Safepay
Long time no post....which is nice. However, I can't log into my online banking using Safepay anymore. The bank must of upgraded their security setting or something. I submitted a ticket regarding the issue but no reply yet. What's going on Bitdefender? Can you please fix ASAP. Not much point in having "Safepay" if it…
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How Much Strong Bitdefender Privacy Protection?
How Much Strong Bitdefender Privacy Protection? If you want every imaginable security component in a single well-integrated package, plus a wealth of useful bonus features and cross-platform protection, Bitdefender's Total Security mega-suite is what you need.…
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Autopilot repeatedly tells me to run startup optimizer
I have an odd issue, I installed Bitdefender on a newly installed Windows 10 pro PC. The software seems to be working but every 30 seconds or so the autopilot windows says to run startup optimizer. I have run it looked at the output, made 1 change to delay the startup or Origin game service and then exited. Less than 30…
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Is the Wallet extension gone?
Is the wallet extension for Chome and Firefox not existing anymore?
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Safepay and Keepass?
I have all my passwords stored within Keepass password manager. Is there any way to have Keepass work with Safepay? I don't see the point of running two managers?
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Widget always requires manual start
The security widget does not automatically appear on restart. I can manually activate the app without a problem.
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No audio in Bitdefender Safepay
No audio in Bitdefender Safepay I can't imagine this is a security feature. I have installed Flash Player. Could anyone advise?
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How are passwords stored in bit defender wallet
Everytime the computer is started/restarted, a pop up comes post windows login that asks for user to sign in to bit defender wallet. There should be an option to disable this pop up. Reason: The pop up gives a hacker/infiltrator/authorities the hint that the computer has stored all passwords. If only the attacker manages…