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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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INFO: Bitdefender Safepay Not Allowing Access To Some Banking Websites [Latest Updates]
Hello. Anyone experiencing Bitdefender Safepay not allowing access to some banking websites (Wells Fargo Bank, Lloyds Bank, etc.) on a Windows device, here are the latest updates on the issue. Update 1 - August 19, 2025: This is a known issue by now, the dev team managed to detect an incompatibility between Safepay and the…
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INFO: Bitdefender Is Corrupting Emails In Outlook And/Or Thunderbird [Latest Updates]
Hello. Anyone experiencing Bitdefender corrupting emails in Outlook and/or Thunderbird (Bitdefender converting html emails to plain text, Outlook inbox getting emails in MIME format, Outlook emails have no content, etc.) on a Windows device, here are the latest updates on the issue. Update 1 - August 14, 2025: The…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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How do I find out if the threat is real. (Virus, malware ?)
I've been using a software program for a few months now, it's a newer program for analyzing poker players. For updates I would be notified, then go to the site and upload the update, no problems. They have changed the way they update, now when you open the program, it automatically updates the program from the web site.…
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Safepay Login to Wells Fargo Bank (USA)
Much like the issue with RBC which was corrected recently I have not been able to login to WF for at least 2 months. Issue is still ongoing and I can log in with any other browser such as MS or Firefox. All other logins with Safepay are working. Thanks.
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Who wants to use Bitdefender Premium VPN services on Apple TV?
I recently switched from an Android based mediacenter (Nvidia Shield TV) to the recent Apple TV 4K 2022 model. Because I'd like to view films and series which are not available in my region I'd like to use the Bitdefender Premium VPN services on my Apple TV as I used it on my Shield TV before. Unfortunately the BD-VPN app…
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My Android phone & MS Office laptop are hacked daily
My android phone is hacked daily. Controlling my Windows laptop & android phone with BD, TV, and other appliances. The key board is reset regularly eg teh @ is changed to " and others. So when signing in and emails are prevented as at the start you do not know the keyboard keys have been changed. Tehese random changes…
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What do you think for introducing new feature in BMS to disabling call/sms forwarding.
In countries like India, several scams have been surfaced since last year regarding call forwarding and SMS forwarding, where users are specifically targeted with SMS/Link/WhatsApp messages which have particular number pattern (different for all telecom network provider) like *401 * <call forwarding number>, *21*<call…
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I cant access my Discover accounts on Safepay - All other accounts I can - Anyone have any ideas?
Safepay
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BMS For Android: Call Blocking Recognizes Legitimate Telephone Calls As Suspicious/Unwanted Calls
Hello. My specs: Samsung Galaxy A34 5G (SM-A346B/DSN) Android 15 With Latest Android Updates Installed One UI 7.0 Android Security Patch Level July 1, 2025 Google Play System Update July 1, 2025 BD Mobile Security 3.3.276.2517 Since yesterday, the Call Blocking feature started to recognize legitimate telephone calls as…
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Bitdefender Popups Render Half-Cut, Hiding dismiss Buttons
Bitdefender popup notifications (e.g., “Microphone accessed”, security alerts, etc.) are displayed incompletely. The lower part of the popup is cut off, hiding the action buttons. Because of this, popups cannot be interacted with normally and remain stuck on the screen. One more detail that may be relevant: I am connected…
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Bitdefender Central Anti-Theft Not working if device is locked/idle
Have anyone faced this issue where anti-theft locate feature is not working due to any bitdefender mobile security bug or android restrictions.
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Bitdefender together with Scuderia Ferrari HP
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari HP. Full announcement below: Forza Ferrari!
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H24 setting of notification time
Hello, i suggest solving this bug for those who install Bitdefender on PC with hh:mm H24 time format to be able to have this display of notification time in this format.Currently the format is always AM/PM, while some time ago it was not like this but in H24 format: Thank you.
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Missed Enable System Extension Warning for parental control and it won't come back.
I'm trying to install the parental control app on Mac OS Sequoia 15.6.1. Unfortunately, I've missed the warning for enabling the network extension on install and clicked OK by accident. Now I can't seem to enable it in network extentions (in fact, it doesn't even appear). I've tried uninstalling and reinstalling but the…
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GravityZone Linux Path Management Requirements?
Hi team, I came to this forum to ask directly if there are any issue or limit to use Path Management module on Linux distributions as: Linux Ubuntu 22.04.5 LTS CentOS 7.9, Debian 12.7 Debian 11.11 Rocky Linux 9.4 Since we have try to install the module using "Configure Agent", but even if the task was completed the Path…
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SafePay and VPN
VPN is active on the desktop but appears inactive in Safe Pay. I have made all the settings. What should I do?
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Maukesh Karkey : How can I resolve issues with Bitdefender blocking legitimate websites or app ?
Hello , My name is Mukesh karkey, I'm having trouble with Bitdefender blocking legitimate websites and applications like my VPN and certain browsers, and I'm looking for some advice. I'd love to hear about your experiences with this issue. What specific applications or sites have you had problems with, and what methods did…
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SafePay & Vanguard
I have used SafePay with Vanguard for years. Beginning last week, I get the following after putting in my Vanguard username and password: You can’t log in using a ******For your security, we stop any logins that act like bots. Stop running your ****** before trying again. Try again I can get in using Edge but greatly…
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Can't activate 5th license
Hi. I have an active five license Total Security sub. I am trying to add a fifth PC but it's saying I'm over my license count and need to add more. As you can see from the screenshot below, I only have four active, and it's not allowing me to add the fifth: I opened a ticket with support but also wanted to see if anyone…
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Download and install app for Sam's Club
I'm unable to download and install the app for Sam's Club. I'm a paying member of that club and need to be able to use the app for my purchases and search. Please advise what I can do to restore the app. Thanks
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Bitdefender passwoord manager renew subscription
Anyone have an idea how I can solve this, I have had a new email address for 2 years. The registration of Bitdefender Password Manager is still on my old email address which I can no longer access. That email address has been deleted by my previous provider (scarlet). Now my Bitdefender Password Manager will be renewed on…
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geen activeringscode
93786400FF0Zruutkaf?nemokeb edocgnirevitca nee ki nak eoh?nessolpo tid ki nak eoh;otpal nim po nerellkatsni tein ezed nak ki. negnavtno edocsgnirevitca neeg beh . thcokegnaa enilno laudiuvidni ytiruces muimerp redefedtib ewuein beh ki ewuein bk he. ivaldagrve op anijb si ne nepol ytyiruces latot rednefedtibb he
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How can I turn off the anti spam toolbar in TB?
Hi, how can I permanently deactivate the Bitdefender anti-spam toolbar in Thunderbird? Turning the anti-spam module off in Bitdefender has no influence and if I deactivate the add-on in Thunderbird (or even delete the *.xpi file in the profile) it’s back again after restart. I asked the same via email form to the support –…
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[Feature Request] Support Vivaldi Browser
It would be great if Bitdefender would officially support the Vivaldi Browser. So that you can also select the Vivaldi browser under Anti-Tracker.
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[Feature Request] Deinstallation auch mit Passwort schützen
Hallo, man kann die Einstellungen von Bitdefender, mit einem Passwort schützen. Auch wenn ein Passwort gesetzt ist, kann man Bitdefender ohne weiteres deinstallieren. Das gibt mir etwas zu denken. Klar, man braucht Adminrechte um etwas zu deinstallieren aber wenn der Account die Rechte hat, ist es ja extrem leicht, den…
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Bitdefender AV Plus and Mullvad VPN Conflicting?
I was wondering if BD is aware of a conflict between the Bitdefender software and the Mullvad VPN service, particularly when Windows starts up and loads Bitdefender and I presume authenticates the user's BD account and subscription. If connected to Mullvad, upon Windows startup the BD service will fail on Windows 11…
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When will Arabic be available for your favorite Bitdefender products?
I live in Egypt and I've noticed that there are competing products to Bitdefender that support the Arabic language. I hope Arabic is available in Bitdefender products. I don't want to give up using Bitdefender because of the language's unavailability.
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I have been trying to block a popup called www.energybot.com without success.
This situation began when I regretfully used energybot.com to find electric power options and now cannot get rid of it. When I visit any website after closing it, the energybot.com website comes up. I have selected settings in Edge , then cookie management, blocked energybot.com with no success I have also done this on…
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Optional file/folder scan alerts in Android app
Hello Bitdefender Team, I’ve been a happy user of Bitdefender Mobile Security, but I noticed that unlike the PC version, the Android app does not allow scanning of individual files or folders — it only scans apps/APKs. I understand that Android restrictions prevent antivirus apps from removing threats in certain system…
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How poor is securepass?
How did you go back to passowrd manager, securepass is terrible? Only got it on one machine so far, but just not syncing. tried talking to support and they just kept messing me around, and expecting me to put time into letting them know repeatedly what the problem. They forced me onto it mid contract after are rebuild ona…
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Ugulama Kilidi
Android sistemde uygulama kilidi maalesef çalışmıyor, çoğu uygulamalarda çalışmıyor bu benim için bir hayal kırıklığı, Uygulamanın ücretli sürümünü kullanıyorum, süresi bitince kullanmayı düşünmüyorum ayrıca size ulaşmak çok zor, basit olabilir etrafımda tavsiye etmiyorum.😒
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Bitdefender Services Are Not Responding. Please Restart the computer...
I usually get "Bitdefender Services Are Not Responding. Please Restart the computer..." when i launch my win 11 and i also sent a support ticket to the bitdefender support and got no response. How can i fix this?