-
Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
-
Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
-
Bitdefender Launches Global Campaign to Combat AI-Driven Scams Targeting Families
Bitdefender has launched a bold awareness campaign called “They Wear Our Faces” to shine light on how AI-driven fraud is evolving, and how it’s turning trust into a weapon. Scammers are now cloning voices, mimicking faces, and impersonating loved ones to exploit emotional bonds and urgency. What once required complex tools…
-
Announcement: Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
-
Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
-
The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
-
Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
-
Bitdefender version 27.0.54.272 issue with windows 10 security center
Hi everyone, I recently reinstalled my windows 10 PC using the windows 10 media creation tool with the setting keeping my files and apps. I then after updating windows installed the latest version of bitdefender version 27.0.54.272, this version seems to have an issue with the windows 10 security center. It shows "status…
-
Computer sleeps/hibernates during full system scan
How to prevent a Windows 10 PC from sleeping/hibernates during a scan? I know I can change power settings in W10 Settings?
-
Question malware types and files in pc
What are the names of types of malware that acess, modify, delete, or corrupt PC hdd and ssd files (Windows files and personal files, games, music, executables, ISO, IMG, RAR, ZIP, 7Z)? Does all malware have the potential to do this? In this case, how are the malware QtWebKit4.dll (Trojan:Win32/Wacatac.C!ml), Caller.exe…
-
Internet Security for Windows 3 devices
Hello I have a subscription that I am not using because of a technical issue doucmented elsewhere in this forum. I just bought a MacBook Air. I guess there isn't a way to convert my subscription to Mac OS. Is there a reason why the subscription isn't just a number of devices and OS independent?
-
Adding advanced settings to consumer products & Kernel API Monitoring
Bitdefender's ATD impressed me a lot, I'd like to say it's the best consumer antivirus solution. However, as far as I know, ATD works mostly with Ring 3 hooking, which seems can be bypassed by Direct SysCalls (like Magniber) or NTDLL reload/unhooking. To address such cases, I noticed the enterprise line added a…
-
Bitdefender Free - Why do I have a Bitdefender Virtual Disk in Disk Management??
Hi all, I wonder if someone can help me out? I have installed and am using the Bitdefender Free product. Been using it for some time quite happily but today, when I went into my disk backup utility I noticed that there is an "odd" disk per the image below. I am not sure why this is there and would like to get rid of it as…
-
Inquiry about comparing Total Security and Premium Security features (security and optimization)
I'm a Bitdefender Total Security user, and I have some questions about the differences between the Total Security and Premium Security versions, specifically regarding performance and protection: Is the Core Protection and antivirus and malware protection level exactly the same in both Bitdefender Total Security and…
-
What is this File?
https://www.virustotal.com/gui/file/baab40563b0f1f9d14aaf7264cf4a477a4c86581bd95a5960e6dcc0d225ab1df I Decided to ask here because only information I found about the file was from Bitdefender reddit.
-
How to install BD after windows reinstall?
I can't find a way to download back Bit Defender. It says it is on my pc, but it is not.
-
Instructions for merging subscriptions when renewing early
It seems that questions like "How to merge my old and my new subscription when renewing early" and "Will i lose ... months/days cover of my existing subscription when renewing early" are very often here in the community. So, based on my previous and today's experience, here are the instructions for merging the old and the…
-
My scan features turn off automatically once I click on run system scan. What can I do?
Hi. I am new to bitdefender and under advanced for antivirus, I turned on both boot scan and scan archives. However, once I click on the 'run system scan' button, both those features automatically turn off and I don't know if bitdefender is scanning those. Also, after the scan completes, the features turn back on…
-
Bitdefender is blocking access to my Realtek Audio speakers some time after I reboot.
After a reboot, all applications on my HP laptop (windows 11) stop being able to access my speakers. I have been advised that this is because Bit defender is blocking the apps from using the speakers. Apps include Youtube, MediaPlayer and Zoom. The error message is either "audio renderer error" or "we can't find an audio…
-
Safepay not accepted by UBS Switzerland for e-banking
Tried to used safepay (version 30.0.27.105 update date 26.09.2025, windows 11) on usb.ch and customer e-banking and got the following error message (no screen print possible): Your browser version is outdated The version of your browser no longer meets our technical requirements. We kindly request that you install the…
-
High CPU Usage on Ubuntu with Bitdefender GravityZone Agent (Anti-Malware Only Policy)
I have installed the Bitdefender GravityZone agent on an Ubuntu machine (Business license), and applied a policy configured with Anti-Malware only, with updates for both the product and signatures explicitly disabled. However, I am experiencing high CPU usage. The process: /opt/bitdefender-security-tools/bin/bdsecd -c…
-
Why does VPN connect even on local, trusted WiFi?
Why does BD VPN connect even on local, trusted WiFi? I don't want or need the VPN on my own network, yet every time I make any changes to the VPN settings, bam! The VPN connects and enables the VPN, even when I'm using a trusted network. I then have to go in to the VPN and turn it off, but I shouldn't have to, it should…
-
Firewall option for the Quick Action panel
Just wondering if it may be handy to have the option to pin Firewall to the Dashboard? I realize there are 8 options we can choose from, but maybe it would be nice to have the Firewall be an option as well. https://www.bitdefender.com/consumer/support/answer/13354/
-
Bitdefender blocks connection, citing botnet. Full scan finds nothing.
Could you please help me? Problem: Yesterday and again today, Bitdefender Total Security blocked one connection to the same suspected botnet, 45.153.34.54 (screenshot #1). System scan finds nothing (screenshot #2). Context: -Windows 10 personal laptop, enrolled in Extended Security Updates; latest Windows update installed.…
-
Just installed Bitdefender (on Windows 11), but showing 'turned off' in the Windows Security app.
Hey guys, New to Bitdefender, coming from Norton. Just installed it yesterday on my 3 devices. 2 is working perfectly fine. On my main computer (updated to Windows 11 a few days ago), it's showing that it is turned off in the Windows Security app, but Bitdefender is definitely running. I clicked turn on and then allow,…
-
please tell me what could be causing this?
Hello I was wondering why these domains are none stop requesting data. by these i mean yours. what do they do? I have none of your software on my pc. I use ESET. EDIT: i believe this is from only 24 hours. EDIT:from 2025-10-17 18:40:04 to 2025-10-18 18:48:05 Eset has 500. its in the allowed section. EDIT: i think i put…
-
How to develop an agent update plan
My company uses Bitdefender GravityZone cloud solution. Due to our limited bandwidth, I cannot update all endpoints at once. Could anyone advise on how to automate an update schedule and restrict the number of endpoints updating simultaneously? This would help us avoid network congestion while keeping all devices up to…
-
Privacy concern - Data on dark web
Receive email supposedly from Bitdefender of privacy data exposed on dark web. Log into Bitdefender central to resolve. No notification found in central and when I do new scan of emails no privacy breach found. How do I resolve the issue or is this a scam I didn't click on link in email
-
WHY ask why from bitdefender programmers
Bookworm people are so smart they are STUPID. I am tired off setting approval for my private network. We all know that 192.168.x.x just like the other 3 that are only local are relatively safe. I am behind a PFsense firewall , nothing open to the net. So because my Pfsense 192.168.1.1 and my Synology 192.168.1.x , have no…
-
New IOS download
it says, using old IOS version 18.6.2 You need to update the new IOS But there is no way I see to do that. I am using an iPhone 15 pro
-
Beim Versuch, eine VPN-Verbindung herzustellen, ist ein Fehler aufgetreten (Fehlercode 2).
-
Ability to Ignore some Products during Competitor Removal phase of BEST Install
I help run a MSP, and we've used Bitdefender Endpoint Security for several years. The ability to enable "Remove Competitors" within the installation helps us save loads of time during client onboardings. But in recent years, the list of competitor products has grown significantly, to include some backup and EDR software we…
-
Does BD scan only .eml files or also the containing email?
I use BD Total Security on Windows 10 64 bit. In Thunderbird you can save each email message separate as a .eml file. Does BD not only scan the .eml file but also the content of the email stored in this file?
-
Kindersicherung setup
Kann man auf einen Windows 11 PC die Kindersicherung einen Benutzerkonto zuordnen? Auf dem PC sind mehrere Benutzerkonten eingerichtet worden und ich möchte dem Benutzerkonto von meiner Enkelin die Kindersicherung zuordnen. Geht das? Oder ist das ein globales Setup, welches dann für alle User gilt? Das wäre schlecht… Danke…
-
Virus Custom Scan task per file type
I use BD Total Security on a Windows 10 64 bit computer. Is it possible to define a Virus Custum Task for a given file type!
-
Bitdefender Partner (Non-profit/Edu) unable to fulfill license renewal
I have a Gravityzone business license with non-profit/educational pricing thru a Bitdefender partner in my state (Florida). Over a month ago they quoted a 3 year renewal of our license which expired October. 1st. We paid for the license, and to date, they've been unable to fulfill it. After multiple emails and calls, we…
-
Linux Product version 7.6.2.200239 out of date
The documentation indicates that this is the latest version, but the console says it is out of date and vulnerable. I spent many hours trying to update until I realized it was the same version as the documentation current version. Why is it doing this? With Micosoft gaslighting all of their customers and farming their…