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Announcement: Missing Scan Feature in Bitdefender Mobile Security for iOS, [issue has been resolved]
Hello everyone, We are aware that the Scan feature in Bitdefender Mobile Security for iOS (iPhone) has recently gone missing for users. This issue has been reported by users and acknowledged by Bitdefender Support. ✅ Current Status: The Bitdefender development team is aware of the issue and is actively working on a fix. It…
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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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New Scam Alert: Fake TradingView Premium ads resurface
Scammers are back at it, recycling their old tricks with a fresh coat of paint. This time, they’re abusing Google and YouTube ads to push fake TradingView Premium offers. The bad actors lure victims in with ads that look legitimate, promising steep discounts on TradingView Premium subscriptions. Once clicked, the ads…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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How Easy Was Your HP Envy 4500e Printer Setup?
How would you rate your experience setting up the HP Envy 4500e printer?
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Rechnung bezahlt kein Download möglich.
Unter https://secure.2co.com/myaccount/ ist unter Artikel/Leistung meine bezahlte Software aufgelistet: 1 x Bitdefender GravityZone Business Security Premium Unter kommt die Meldung: Sie haben Bitdefender noch auf keinem Ihrer Geräte installiert Dann klicke ich auf "Erste Schritte". Bei Schritt 2/3 kann ich auswählen: Code…
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caller ID
Hello everyone. dose anyone know how to enable caller id on Motorola hyper one phone version 11. the power was turned off in my building for 5 hours which also shut my internet off .which is back on but my web protection kept turning off so I called Bitdefender customer support and I got a message saying my caller ID is…
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Is it possible to change language for Bitdefender Total Security after instalation?
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Bitdefender Total Security VPN
I'm having a problem getting to a eu website for Kaspersky. I always assumed with a VPN my computer was hidden and I could go on a site ban by the US government because whoever or whatever couldn't detect where on the planet mu PC was because the VPN was on hiding my IP address and region. Does anybody know why I can't get…
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SecurPass en anglais
Bonjour, Depuis deux jours SecurPass est en anglais. Comment le remettre en français ? Merci
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No automatic updates
The Bitdefender Antivirus Plus application has stopped updating virus updates automatically. I have to do it manually. What is the reason for this and how can I fix the error?
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Unrecognized addresses in Google
I recently looked at my Google account personal info tab, and in the personal info addresses I saw that I have home and work addresses set to locations (using coordinates) that I have never lived in or worked but are in the same city that I used to live in a while ago. I'm sure I haven't personally set up these addresses…
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Larger daily cap or trail period for bitdefender VPN
Hi everyone, I'm interested in buying a subscription for the bitdefender VPN. Right now the free version of bitdefender has a 200MB daily limit. This limit does not allow for much testing of the VPN so increasing the daily limit to maybe 5GB or perhaps a free trail period would certainly have more people try the VPN and…
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Mesh security for email
Hello, any ideas when Mesh is available as Bitdefender product. I have understand, that it will replace Gravityzone email security ? Reason for question, would be more easier when this product is available via BD distributor also. We are not using Mesh at this moment, just waiting when this is possible as integrated or…
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Bitdefender together with Scuderia Ferrari HP
Bitdefender entered into a multi-year partnership with Ferrari S.p.A., to become Cybersecurity global partner of Scuderia Ferrari HP. Full announcement below: Forza Ferrari!
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When I start/open my laptop I have no Wifi. This is the case since I have Bitdefender Premium (VPN).
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No definition updates in two days for Antivirus for Mac
Just letting the mods know that this has recurred again. Since we are used to twice daily updates, this is an unexpected behavior. Suspect the issue on the server end, since no issue connecting to the server, but am just told I am "up to date." Nothing urgent, but since this has occurred in the past, wanted to make the…
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Safepay
Hello, I was glad that Safepay was finally available after a month of non-operation but unfortunately the application still has problems : it does not open automatically - as it should do when it's specified - when I open a website in Google, DuckDuckGo or Ecosia. Any ideas? Thanks.
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Email protection
why does bitdefender highlights the legitimate emails from google ? this email was a reaction of my act so how it is dangerous ?
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Unable to downloand the weekly.exe for windows 32bit definitions updates for windows 11
I downloaded from the tutorial, but it said it was for 64bit? After downloading and double clicking on the weekly.exe logo, it asked if I wanted to download for windows 64 bit, gave no other option, and then did nothing after I cliked on it. Nothing like on the tutorial asking if I agree, etc … ?
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Is anyone else considering ditching bitdefender because it’s parental control app is so poor?
there is a recurrent theme here; the parental app does not really work even on its own terms never mind from a parents point of view. It is appallingly weak on iPhones, you may have heard of them, although bitdefender doesn’t seem that aware that this brand of phone exists.. I am thinking of ditching my total security…
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How to stop notification in notification bar.
Hello my friends, I'm getting this notification regularly again (see attachment). I find it very annoying! Can someone tell me how to disable this notification? I don't plan on enabling this feature, so I don't want to receive any more notifications. Thanks in advance.
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How can I deactivate auto renewal of a purchased subscription
Hi, I activated Total Security and had to enter payment details to activate the subscription. It is now showing Bitdefender Total Security Individual with auto renewal. I cannot see any details as it says that the subscription has been bought with a different email address which I do not own personally. So I cannot see or…
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Exceptions not working
Hi, I am testing Bitdefender right now and tried to add an exception so the real-time scan doesn't scan everything a certain process downloads. In my case, it was Guildwars 2 client. It has to download a lot of stuff and Bitdefender is using 30% of CPU all the time. so I tried to add an exception so it doesn't scan anymore…
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Security Widget doesn't show
Although BitDefender is set to run at startup, it doesn't appear in the system tray, and neither does the Security Widget appear on the desktop. Everything was fine several days ago. How do I fix this?
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Cannot Delete Recovered File
After manually restoring a quarantined file that I know to be safe, I can no longer delete it. I am told that I need administrator permission, even though I am the only user on this device and can use administrator permissions elsewhere. Not even bitdefender's file shredder works here. The folder is already listed in BD's…
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Secondary e-mail for bitdefender 2FA
Hi everyone, Sometimes the webmail that I use for my bitdefender account has issues and I'm not able to either log in for a while or my mails takes a few hours to arrive. This then causes issue when I want to log in to any of my accounts that uses 2FA like bitdefender. Having the option to add a secondary e-mail to my…
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How to disable the VPN service
I don't want the VPN installed on my PC because I already pay for a VPN that I've trusted for a long time and I don't want to switch it. How can I uninstall the VPN service or disable it permanently?
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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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Windows 10 ESU or 0patch?
Hi everyone, Microsoft will end support for windows 10 on the 15th of October 2025, they're however offering "extended security updates" (ESU). For this you will need to log in with a microsoft account and choose from 3 options, extend security updates for a year with either microsoft points, pay 30 dollar or set up a…
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Is it safe for windows apps to update over HTTP Connection(Port 80)?
Hi, I received this notification on BD. The app is OfficeClickToRun.Exe which is a legitimate app of Microsoft as I understand, but the HTTP connection makes me a little apprehensive to allow it to connect over the internet. This has tried to connect over HTTPS (443) in the past which I allow, but I'm not too sure about…
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I have 2 subscriptions
I have total security that runs out in 23 days, I just purchased the premium. will it automacally swith over when my first one expires?
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Why does Bitdefender identify emails sent from my own devices as dangerous?
I have bitdefender on all my devices. I often email myself information, so I know where it is/ Bitdefender always identifies these emails as dangerous! If they are, does that mean Bitdefender is NOT making my devices safe? Confused.
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Why do I get "Forbidden - You don't have permission to access this resource"
Hi, I'm trying to enter an a hi-fi site named "hifis.be". I believe the physical store is in Belgium. Well, when I try to enter this site I get a message on the browser "Forbidden - You don't have permission to access this resource" 😮 But…I can enter and stay and navigate in the site, as long as it is in Dutch, if I change…