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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Bitdefender Awards and Certifications: Industry Recognition
Antimalware Test Results from Leading Agencies: AV-Test, AV-Comparatives, MRG Effitas, Virus Bulletin, and more. This post is dedicated to showcasing the latest antimalware testing results conducted by various organizations. Only admin @Alexandru_BD, along with moderators @fedor, @Nunzio77, @Gjoksi, and @Flexx, have the…
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Bitdefender Free Handy Tools
Some of Bitdefender Latest Handy Tools You Should Check Out. Bitdefender has released several useful tools recently that can help users stay safer online. Below are a few worth bookmarking: 1) Bitdefender Scamio: https://www.bitdefender.com/en-us/consumer/scamio Bitdefender Scamio is the next-gen AI chatbot created and…
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Updates on Frequently Requested Bitdefender Products & Features
Dear Bitdefender Community Members, Over the past months, we’ve noticed a growing number of requests and discussions regarding the introduction or return of various Bitdefender products and features. As these topics continue to appear across multiple threads, this post serves as an official reference and consolidated…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Guidelines for Product features & Ideation
We are always excited to hear your suggestions and ideas about Bitdefender products and services. To ensure our product developers can use your suggestions, we have a couple of guidelines, to help you get the best out of the Product features & Ideation section: It is essential that all ideas include a user story, that is,…
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After BD Update windows startup is lagging and tray icon greyed out [Fixed in next update]
Windows startup is lagging, Bitdefender is greyed and services are not responding after BD Update. I reinstalled Bitdefender, but the bug persists.
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Ability to app-lock Bitdefender and Bitdefender Central app on laptop
Hi, I am a recent convert to Bitdefender (after many, many years with Norton). I have already sought advice and answers to certain questions (and have received an answer to one of them, for which many thanks), but have another two. The Bitdefender apps on my MacBook and my Samsung phone obviously afford access to so much…
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One further "stupid" new guy question
Hi, In addition to the handful of Qs I posed earlier, as a new ultimate Security owner, may I enquire whether anyone is able to explain the difference between my Ultimate Security app (which I have on my laptop and phone) and the Bitdefender Central app which i am being offered to download as well? Many thanks for your…
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macOS Threats Are Evolving. Bitdefender's Protection Should Too.
I've always appreciated the care Bitdefender puts into their consumer products, anyone can bring much of the security Bitdefender sells to businesses to their home, at this point, the Windows antivirus is a mature and complete product. I think you should allocate more resources to bringing the Mac counterpart to the same…
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Bitdefender Antivirus for Mac 2025 in Review
How has the Bitdefender Antivirus for Mac product improved, since January 1st, 2025? What qualitative and quantitative enhancements have been implemented in this specific product during 2025 – including those that are visible to the user as well as those that are more subtle and hidden? The cybersecurity threat landscape…
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bitdefender services are loading appear, please wait.
After restarting the computer, I hovered over the bitdefender icon with the letter B in the toolbox and the words bitdefender services are loading appear, please wait. After I waited about 40 seconds, it still appeared that the bitdefender service was loading when I hovered over the letter B icon, but about 1 minute and 30…
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Safepay and Signing into Fidelity
This has just started recently. I have search for a way to correct without sucess. When I sign into Fidelity via Safepay, I get the following from Fidelity "Sorry, we can't complete this action right now. Please try again." Then if I try to resign back in I get the same message. If I sign into fidelity without Safepay I…
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Why hasn’t the option to manually delete the threat history in the Dashboard?
Why hasn’t the option to manually delete the threat history in the Dashboard (Threats tab) been implemented in Bitdefender Central? Currently, users can clear or mark notifications as read using the bell icon, but the threats displayed in the Dashboard cannot be manually removed and only disappear automatically after 30…
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List of Solana Scam Ads that promises a free desktop app to mine 0.05 SOL per hour on Facebook
https://www.facebook.com/ads/library/?active_status=active&ad_type=all&country=ALL&is_targeted_country=false&media_type=all&q=solana%200.05%20SOL&search_type=keyword_unordered&sort_data[mode]=total_impressions&sort_data[direction]=desc
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Bitdefender is locking the computer at startup.
Good afternoon, I have a computer with: Amd 3900X, RTX 2060 super, 32GB of RAM, and a 2TB Samsung SSD drive. I am running Windows 11 Pro 64-bit. I have Bitdefender Total Security installed on this computer. For the past few days, every time I start up the computer, it freezes for about a minute, meaning I can only move the…
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securepass chrome plugin.
hi folks. just recently my autofill feature is not working in my chrome browser plugin. The pop up with my login credentials appears on screen however, when i try to click on one of the options it does not populate the login form. Everything seems to be upto date and the plugin is showing as working. I am not sure what i…
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How to stream MP4 files from Mac to Sony TV?
Hi all, I’m looking for a reliable way to stream an MP4 file from my Mac to my Sony TV. AirPlay is hit-or-miss and pretty glitchy for me. Has anyone found a smoother method or a good app for playing Mac videos directly on the TV? Thanks!
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An error occurred while sending mail: Outgoing server (SMTP) error.
Hello, VPN blocks outgoing mails on Windows Thunderbird and lets them pass whenever I turn it off. The error message is: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: opmta1mto16aub smtp.orange.fr ****** Service refused, please try later. OFR105_103…
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Is excluding a game from Bitdefender safe??
Is it safe to exclude games within Bitdefender? If so, which specific monitoring and scanning features can be safely exempted and through what process? Please provide a comprehensive and in depth analysis. Furthermore, which Windows files should be excluded to ensure lag free gaming without compromising system security?…
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Game Mod
Does game mod excludes the games by not scanning each and evert read/write file of the game when its game mod is on ?
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Beyond Metadata: How Scam Copilot Tackles Real-Time Behavioral Context in 2026 ?
"In the 2026 landscape of AI-driven social engineering, how does Bitdefender Premium’s Scam Copilot evolve beyond metadata analysis to provide real-time behavioral context against deep fake and voice-cloning threats without compromising user privacy?"
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Obfuscated servers
Hi, Is the new scramble setting in the openVPN protocol obfuscated servers?
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Re-activation ?
I’m using Bitdefender Total Security for years and recommended this to friends. They ordered It and had a 1 account, 5 devices activation code and I was supposed to install it for them as they are elderly people who are not so computer minded. However, their daughter thought she could it but when things didn’t go as…
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Recurring McAfee Pop Ups
There were several posts asking about unwanted McAfee pop ups? The latest appeared to be one by David Dittman on Oct 19, 2024. There were several responses for possible solutions, the accepted answer by Flexx on Oct 20, 2024. However, this answer did not clear the issue for me, as I commented. This post was somehow closed…
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Age of Empires: Definitive Edition problem 2026
Installed from Microsoft Store AOE Definitive Edition, but after 5 minutes playing it stops with a message saying "Warning: a running process may hinder the correct execution of Age of Empires Definitive Edition. This may be a process of an anti virus software, malware, another game or another running process on your PC.".…
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Not working on IOS
Hi.VPN in automatic location mode blocks downloading videos from Youtube and Youtube music. iOS version 26.3. This happens on different phones. If you select a country as a manual location, then the upload of content starts to work.
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Why does Cloudflare deny entrance to Central when I am using the latest version of Firefox?
Oddly enough, when I am using Microsoft Edge, there is no problem accessing Bitdefender Central.
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Potential VPN restriction in United Kingdom
Does BitDefender know if we are about to have a VPN restriction put in place in the UK? I hear the government keep posturing about implementing one. It would be disappointing if it materialised. Thanks, Guiseppe.
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Bitdefender is locking the computer at startup
Greetings, in my pc is installed Bitdefender Total Security latest update available, startup desktop Windows 11 is locking for a few minutes with gray icon and "Bitdefender services are not responding. Restart your computer and if the problem persists, contact Bitdefender support" I uninstalled with tool Bitdefender and…
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Reoccurring Threat Notice
When I open my computer every morning, I get the same threat notification. When I initiate the update that Bitdefender recommends, I am notified that the threat has been fixed. However, on my next login and launch of the computer, the exact same threat notification is there with the same update recommendation. This goes on…
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Bitdefender Mobile and the call block feature
So it would appear that the call block feature is somehow blocking facetime calls from messenger. Calls would just not show up for me top answer and if I try calling, the app just beeps and never rings. That is, until I turned off the call block feature and calls instantly went through. Is there anything that can be done…
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How do I unblock a series of phone numbers eg 1234?????
I have had several hospital calls from different numbers blocked. The only solution I have found is to switch off Call Blocking. Help would be appreciated.
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Anti tracker: single site behaviour
Hi, My newspaper's website, www.repubblica.it, has videos on it (including on the home page). In order to view them, I have to add the site to my exceptions list. Is there no way to avoid this by simply removing the protections that prevent it from functioning properly? The default protection is fine for all other sites. I…
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Bitdefender VPN on macOS blocks Apple Mail (IMAP/SMTP) — no app-level split tunnelling available
I'm running Bitdefender VPN on macOS. When the VPN is active, Apple Mail cannot connect to any of my email accounts — both a self-hosted email server (via IMAP/SMTP) and iCloud Mail fail with connection errors. As soon as I disconnect the VPN, everything works immediately. I've tried using split tunnelling, but on macOS it…
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Bitdefender Firewall blocking TCP traffic over Tailscale virtual adapter despite explicit allow rule
Hello Bitdefender Support Team, I am reporting a reproducible incompatibility between Bitdefender Firewall on Windows and Tailscale, and I would appreciate guidance on whether this is expected behaviour, a misconfiguration on my side, or a known limitation. Summary of the issue When Bitdefender Firewall is enabled, TCP…