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[solved]problem With Registration After Repairing Vista
I still have 220 days left in my 2011 Bitdefender Total Security. The issue is I had a Vista installer problem, and had to run a repair disk. This wiped out the Bitdefender registration. I retained the 7 character licence number when I purchased, but re-registration says it doesn't match. I am now with only Windows…
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Autorenewal Email - Phishing/fraud Email Pretending To Be From Bitdefender?
I received the following email sent to my registration account. It is sent from a fishy webhelp@digitalriver.com account. It has my correct name and order number, so I wonder what's happening. I also never chose to automatically renew my subscription (I highly doubt this is legal unless explicitly stated) and it's nowhere…
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[resolved]Unable To Activate Bitdefender 2011
Hi, I bought BitDefender 2011 from hermanstreet.com yesterday. have been trying to get it up and running from then. it accepts the activation key for a few seconds and then goes back and closes the application and says license key is invalid. I have no clue what to do with this crazy situation. Have mailed both bitdefender…
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Registration Key Reject As Already In Use
At the point where the registration key is required it is not accepted. The message is that the key is already in use. At this point internet access has been lost so there is no option to continue with registration. The only way to regain internet access is to use Windows restore to restore point created before…
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[solved]cannot Register On A Second Pc
Good day, I'm having an issue installing BitDefender Total Secuity 2011 on a second PC. Every time I try to register the product key, I get an "unable to validate product key message." Are you supposed to install it on the three PCs the same day you bought it? I didn't have three PCs at the time, and I just got this one up…
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[solved]add A License
Hello support: I now have a 4th PC. I have a 3PC, 2 year license for Bitdefender Total security 2011. It has 526 days remaining on the license. How can I add a 4th PC for the remainder of the license? Thanks.
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Registration Problem
Hi Bitdefender icon on my computer turned gray and it says my registration has expired even though i can see from my account there is 600+ days. How can I fix that ? Thanks,
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License Key - Where Is The Full One? / Contacting Bd Via The Dashboard
I have several questions. * The first is how to I find my full license key. I have a 3-person license and need to give it to someone but the License key after I click "License Info" is only 6 digits and it doesn't work. I did not get a CD sent to me. * I posted on this forum several months ago about how the help feature…
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Bitdefender 2012 Beta And License From Bitdefender Av Or Internet Security
Hello I wanted to ask if I install BitDefender Total Security Beta 2012 and have only a License for BitDefender Antivirus or Internet Security will the license work for example just reduced with the extra features of total security? I can not find any Beta of BitDefender Antivirus 2012 or Internet security 2012 - there is…
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Activation Problem
Hi I have a 3 PC key that works on one laptop but when I try to register on a Vista laptop it comes with this: If I click "Yes, register" it will work but only for 5 min and then its changes to Licence key is invalid. Please help
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Problems With Registration, (licence Key You Have Entered Is Not Valid Message)
So I just purchased the 3PC/1yr for BD Total Security, but I can't get it to work After I input the activation key, I press Next to the next page where I have to create a new account. But when I try to do so, it just says "The License key you have entered is not valid. If your purchased this key you can contact Customer…
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Renewal Problem
Sir, I'm using Bit Defender Total Security 2011 and want to renew the account for one year for 3 pcs, through the offer emailed to me with the link(https://store.bitdefender.com/order/checkout.php?CART_ID=19004fd1821f36e091c1778c3cd3015c&et_cid=20188231). This offer gives me 18 months usage in this payment of INR 3103.62…
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Activation Problem
I have bought Bitdefender Total Security 2011. On my first PC everything was OK. On the second PC I'wasn't able to register my product with my code. Everytime the system says that my code was correct but when I put my email-adress and pasword then I get the message "The licencekey is not valid". In de mean while I have…
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Activation
I have an internet security license for 100 PCs, some of them will never be connected to internet. could I activate them offline?
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Auto Renewal Without Authorisation
I had a 3 pc 1 year licence 10 days away from end of subscription. this account had previously never autorenewed (I was not even aware that was an option). So I manually renewed via the website and recieved a new licence code, installed and all was good. My account details showed two licences, the old one with several days…
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[resolved] Forgot E-mail And Password
Hi I bought a Bitdefender AV 2011 (3 user). My young son installed it on his computer. Now he can't remember the e-mail and PW he used. Is there any way to salvage the two remaining installations? Thanks in advance.
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Using #2 Of Three Allotted.
Benn unable to use 2nd instance, although thee were advertised. Keep getting an alert telling me I cannot go there. Is the advert a false one? Would appreciate some help
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Looking At Purchasing
Hello, I am looking at moving to Total Security 2011 (using trial version now) and was wondering when I purchase a license does this give you upgrades to the next version if it comes out during your license period or would I need to purchase at an upgrade price? I see the the 2012 version is in Beta at present. Thanks,…
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Friend Bought Bitdefender: Used Wrong Email
I convinced a friend to purchase a 3-PC license for BitDefender AV but he made a mistake entering his email address. We tried to write support about the correct email from the web support form but there's been no answer and no acknowledgement that the support request was received, probably because he isn't registered yet.…
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Upgrade Or Downgrade
Would you please tell me complete details if i want to upgrade my bitdefender to TS 2011 as currently i am using AV2011 and if want to downgrade BD to AV if i have TS??
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"product Activation Failed Because No Internet Connection"
Hi i need some help please. ive already gone through many of the same topics and tried the flush dns and also taking off all the firewalls including router one nothing is working and i still cannot register my product. Please help me it keeps saying internet connection is not being detected and it cannot proceed to…
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Planning To Reformat Computer: Will I Have Problems With My License?
Hi, Am planning a clean reformat my computer. As I will have to re-install Internet Security 2011 again, will it count against my 5-computer license? Thanks!
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Bd Activation Problem
Hello, I am trying to activate the BD total 2011. But its not connecting to Internet. I have internet running on my PC. I tried disabling Firewall but no use.
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[resolved]problems With Registration
Just bought this software and was hoping to get one which actually works. After Bit defender asked me to uninstall my old antivirus and disable windows defender i have entered the code that came with e-mail after my purchase. After I entered the code it said: Current Licence Key Information Expires in:365 Days Licence Key:…
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[resolved]bdis 2011 Best Deals & Authorized Resellers
I have been using BDIS for 3 years and was planning to renew it for the 4th one. For those past years renewal cost me around 38 Euros, although depending on the links (renewal, new purchase, by inserting key) there were differences in prices from around 38 Euros up to around 60 Euros. Now BD (official site) wants around 60…
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You Can Combine/merge Multiple Licenses?
if I have a key, for example, that 100 days before expire, you may add additional individual licenses in order to extend the subscription period? for example, if 100 days, you can add a new key at any time a year, so you have 465 days, adding the new 365 to the remaining 100?what is the correct procedure?
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Activation/registration Problem
I purchased BD today and installed it on a new computer, straight out of the box. Every single time i try to activate or register the product it tells me it cannot detect an internet connection, to connect to the internet. Funny thing is im writing this from that computer and don't have ANY internet issues with any other…
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Supplied Wrong E-mail Address During Registration
Hello, In March I bought Bitdefender Internet security. During registration I supplied the wrong (non excistent) e-mail address. I payed by iDeal, so the money was withdrawn instantly. I have send mails and talked to someone by chat. The person i chatted with told me he would solve this problem. So far I haven't had any…
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[resolved]Transfer License
I use bitdefender total security premium 2011 on a few home computers. Now one of my laptops broke down (hardware) but i still have the HDD with an active license. Normally all my home computers should be protected with this version of bitdefender. Do i need to recover the license on this HDD to use it later on a new…
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[resolved]3 Pc Licence
Hi there, I would like to know, I am currently using BD Total Security on my computers. I have 4 computers, all of them are my private computers, they are just located at different places. Please help me with my question, can I register only 3 pc's with my key regardless of how many pc's is on at the same time, or can I…