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[resolved]Can't Get Account Activation Email
Hi, I purchased a Home license for BD Total today. I downloaded the installer (247MB). In the 3rd step after I created my new account apparently succesfully, it said "Please check your email inbox for information about how to activate your account and finalize the registration process." The problem is that I didn't get any…
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[resolved]Refund
Support page does not work (http://www.bitdefender.ru/site/KnowledgeBase/KnowledgeBase/consumer/ ) Your program is not working properly and I could not configure it. Please give me back my money.
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Question About Multiple License
Let's say I install BitDefender on one computer, but then uninstall it a bit after. Will this free up the slot that it held in my license? I have a 2 year/3 PC license, and there's a computer that I only want it on for a little while. Thank you!
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Contact
Please, please, please, sent me a contact number to talk to a human being!
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[resolved]Not Accepting My Valid Key
I just purchased bitdefender internet security 2011, i uninstalled bitdefender 2009 total security on my 32 bit windows vista but during resgistration "under registrer your product" i enter the key which I obtained by paying online, it states "this is a valid, full license", but when i goto the next screen for "activate…
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[resolved] How Do I Turn Off Automatic Renewal
I've spent more than a half hour searching the site, forums, web etc trying to figured out how to turn off auto renewal on my account. WIll someone please be kind enough to tell how to turn it off?
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Bitdefender Pro 2011 Activation Problam
hi guyes , i am facing a problam. i installed bitdefender pro. 2011. whwn i activating this its telling me to creat an account wahen i am trying to creat it. its giving me a error like " NO INTERNET CONNECTION HAS BEEN DETECTED " even i have connected already.plz help me out............. i am using win 7 64 bit
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3 Pc Copy Will Not Install
Installed a 2 year 3 PC Internet 2011 on my main computer today. [ After uninstalling 2009] It Almost went smooth, but would not update, no matter what I tried. After doing an extensive search on the forums I found the "update patch" and installed it. Computer #1 is finally good to go. On to computer #2. Same copy, […
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Offline Registration
I have Bitdefender Registration key. but I have no internet connetion. So i want offline registration key or i have to get full offline installtion file without registration
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[duplicate]Bitdefender Free V10 Key
Hi, I have BitDefender free edition v10. But my key have expired. Can you please help? Thanks.
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[resolved]Re: [ticket Id:201104171003683] Unable To Activate Bitdefender Ts 2011
Hi Bitdefender, I am unable to Activate my Bitdefender Total Security 2011 for about a week now. It has already been installed and my license key has been registered, however, whenever I try to activate my product, I keep getting an error message: " Product activation with the license key and the BitDefender account you…
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The License Key You Have Entered Is Not Valid.
I'm having the same license key not valid responce when I submit on the Activate Online Features window! I entered the activation key sent in my email. I have renewed to the Internet Security 2011, did everything the email and window asked and the Key was accepted as sucessful on the Register your Product window, clicked…
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Upgrade License
Hi Just recently purchased Antivirus Pro .... and relaised I should have went for Total Security Is there a way to purchase an upgrade license, my software is only a few days old Any advice would be appreciated Regards John
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From Activation Key To Licence Key
Hi, After purchasing bitdefender internet security 2011, I received an e-mail from avangate including my activation key. However, after neither during the installation nor later, I cannot find the how to convert this activation key to licence key to turn my trial version to registered one. I appreciate your help on this.…
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Cannot Validate Bitdefender Internet Security 2011 License Key
Hi I just bought Bitdefender Internet Security 2011 from a retail out_let (with CD) on April 25, 2011. As I tried to install it on my laptop, the server gave this comment "we were not able to validate the license key you entered. please try again or contact Support". This happened on every single attempt. It took me the…
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[resolved] Reverting 2 Of 3 Bdis 2011 Installs To 2009 Or 2010
I recently(well 3 months ago) upgraded to BDIS 2011 and installed it onto 3 of my home PCs. Two of these are older and only have 1.0 gig of ram. I had hoped I could resolve the speed and stability issues, I attempted reinstalls, ran BD old install clean up tool, then reinstalled, disabled various features that as stated on…
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Cannot Register
I bought PC w/ bitdefender pre-installed but every 2 days it states I need to reboot because product is not registered. After rebooting it is running again. problem: when I try to register (create an account) it states the key provided is invalid but I haven't entered a key!! Just trying to create a bloody account so it…
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No Account Created?
Hello, I'm not sure if this is a problem or not, but when I start my pc for about 5-10 minutes bitdefender tells me there is 1 problem that needs fixing and where my email should be, by bitdefender account, it says "no account created". After several minutes all is well and my email is there? I wouldn't normally worry…
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Registration Key Invalid
Hello , My name is Briton Miller. I bought your Bitdefender Internet security 2011 tonight upon installation i came to the registration process and when i attempted to enter the 7 digit reg key for windows based systems supplied with he software it says invalid registration key and ask for a 20 digit key . there was a 20…
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Automatic Renewal
Hi, I have had issues in previous years with my subscription automatically renewing. On one occasion I was charged twice for the same product. I no longer wish to use BitDefender and I do not want my subscription to be automatically renewed. I tried to contact customer services using the web form several times last year…
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Bd Internet Security 2011 Licence Key Troubles
Hi, I have installed BD Internet Security 2011 and entered the licence key but when I try to update it says the licence key is not valid. On the main screen however, it says I still have 729 days left of subscription. What could be the problem?
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Registration Problems
I got problems to install my IS 2011 on Win7 64 BIT. Every time when i type in my licence key i get the error message that the key could not be validated and that i should try it again later or contatc customer service. The key is correct (sb of the support already checked that) Are there problems with the registration…
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Renew Licence
Hey. Need some help with my licensing options. I have a 5PC-2Year Licence with Internet Security and the licenses expire soon. If I renew my Subscription as a 5PC-2Year does it give a new key? Some of the licenses are on friends/relatives PCs, do they get upgraded automatically as well or do I have to enter something on…
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License Key Problems
So I just purchased the 3PC/1yr for BD Total Security, but I can't get it to work. After I input the activation key, I press Next to the next page where I have to create a new account. But when I try to do so, it just says "The License key you have entered is not valid. If your purchased this key you can contact Customer…
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Bitdefender Internet Security 2011 Oem
Hi, I want to install BitDefender on a computer for a client without registering an account. The reason I want to do this is the customer purchases a computer and antivirus. It gets installed and setup in house and then taken onsite and installed. The customer will create the account onsite if needed, however we need to…
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License Key
I purchased Bitdefender Pro about 2 months installed it then my computer crashed..so i got a new computer trying to locate the license key and i no longer have it...can i be given a new one?
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Help - No Registration Key Sent
I purchased Bit defender Total Security 4 days ago - downloaded - was sent confirming email but no registration key. Have spoken to live chat twice and sent an email with no reply. Does this happen often? Doesn't engender any confidence in the product. I have been forced to go to another product. I want my money back. Bit…
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Bitdefender Renewal Starts Before Old Subscription Finishes
I have 7 days left to run on my BitDefender Antivirus 2010. I followed the reminder and renewed the programme for BitDefender Antivirus 2011. However, the new programme starts from the date of purchase, which was today, rather than starting from the end date for my previous version of BitDefender. Is there any way I can…
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Automatic Annual Recurrent Payment
I checked my credit card statement and found a charge for Avangate and after disputing with my credit card company, they said it was a recurring charge for software. I was not aware that I would be charged and frankly didn't access the email that had the serial license code. I would appreciate this getting reversed and do…
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License Key Info
Hello guys! How will I know how many PCs are running the same license codes? I'm having a problem because I bought 2pcs of 3PC license for me and our office I'm not sure whether I've used up the license three times already. Thank you!