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Drivers Still Running After Uninstalling Bitdefender
BD Internet Security 2010 and 2011 slow my computer down too much, so I'm evaluating an alternative product. The alternative product says that the following three drivers, still on my computer after using the uninstall tool, are not only still present, but running: bdrawpr.sys, avc3.sys, avckf.sys I'd be grateful for any…
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Question About Upgrade To 2011 From 2010
Hello I am keeping an eye on a Bitdefender Total Security 2010 on eBay which is at decent price. But i just want to know if its possible to upgrade it to 2011 edition after i install it on my machine. Thank you, Kudos
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Wireless Issues
Hi guys ... Just desperate here.... i have just spent over 150 on Bitdefender ... and at this stage i'm regretting every penny of it. I decided to format my pc ,its been a while so its a thing i like to do. I purchased this Prog .... so i know i'm totally virus free and no problems with the computer. I install the…
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[solved]purchase Single License
Alright so I've been looking all over on how to purchase 1 license for BD IS 2011. It seems like the only option available is purchasing 3 licenses. Why? Lets say you wanted to buy Microsoft Office 2010, but if you want it you have to pay for 3 copies. Where's the logic in that? Or perhaps you wanted a new car, but the…
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[solved] Cannot Access File Fault Files
I have been using your product for years and loved it until I downloaded 2011 upgrade. I have many important files from work that are encrypted and didn't realize it until today that the file vault utility is no longer there! I really need to get to these documents. Please help me with a solution. Will I need to download…
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Scan A Specific File Or Folder
In BitDefender Antivirus Pro 2011 how do I scan a specific file or folder? From the Antivirus -> Virus Scan pane I have tried to add a new task and added a new item e.g. c:\Program Files\****** to scan folder ******. But when I start scanning all other folders are scanned as well. Best regards, Jakob Bjerre Jensen
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Giving Up...still Need Refund
I have wasted an untold number of hours over the past 5 weeks attempting to get BD 2010 and 2011 to work. My problems include backups not working, vsserv.exe taking 100% of the CPU for over 15 minutes (until I reboot), my web-browser becoming so slow that I can't use it, etc., etc., etc.; in general, this product has made…
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Full Scan Running On Its Own
Okay another little quirk has raised it's head in BDTS 2011 ,, i've got full virus scan set to run every three days as seen in the screen shot attached , but it seems to be running on its own schedule , sometimes up to three times a day as seen in the other screenshot. Plus it takes a lot to stop the scan as well ,, if you…
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Virus Shield Stops Running!
I recently renewed my licenses. Have used BT Total Security for a longtime. BUT, bought new multiple uer license for BT 2011 Total security. Works fine on my other machnes but DOES NOT on my Dell laptop. The Red ball turns gray at random. After much research I have discovered that I can go into Services and see that The…
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Refund
I asked for a refund one week ago. I have received just the automated reply telling me that it will take 48 hours. "This is an automated reply from BitDefender Customer Care to confirm that we have received your email having "New Refund Message Received" as subject. The ticked number assigned for your email is…
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Vsserv.exe
bitdefender crashes everytime, , i hav installed it today only and this thing keeps coming and in my processes i am not getting vsserv.exe, wad du u du, it does not start saying this text : The bitdefender security service (vsserv.exe) is unavailable at the moment. Please restart your computer. If the problem persists,…
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Help!
Hi, I have bought my BD on internet, installed Or, registered Ok, but every time I open my PC a popup tells me to confirm my activation by clicking the link in the mail they sent me. I RECEIVED NO EMAIL. So: 1. Is my BD fully functional? 2. If I reboot my PC can I use again the same registration key, or it will think it`s…
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Auto Scan On Resume?
Just recently upgraded from 2010 Anitivirus to 2011 Antivirus, now when my laptop resumes from sleep mode, there is a alert in the notification bar indicating that the system scan was resumed, it does this every time the laptop sits in sleep mode for a while, it was not scanning when it was put in sleep mode. Any ideas…
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Total Security 2011 Causes Extreme Win Logon Slowdown!
Hello, I just installed Bitdefender Total Security 2011 after my 2010 version expired. However, the windows logon screen remains unresponsive for a period of 30-40 minutes whenever my system is switched on. The previous start-up time for my system was 2-3 minutes and the login screen was instantly responsive to enter…
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Bd Is 2011 Firewall & Other Settings Problem
Hi there, My problem is that firewall settings are not staying on if I'm trying to change them. Even a settings password doesn't help. After restart or standby mode all my settings are changed back as it was b'fore. Firewall settings what woun't stay on (Advanced settings): - Show WiFi notifications - Enable strict…
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Bsod On Install Ts2011 (win7pro64)
Hi, I uninstalled my TS2010 with the uninstall tool on this site. Then went to install (online version) TS2011 and during the screen after terms conditions BSOD. Then tried the install 2x more and same thing. Tried install (offline version) same thing again, but least this time don't need download 200mb again to retry! Any…
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Disabling Real-time Antivirus Protection
I recently upgraded to BD Internet Security 2011 and now find that I can't temporarily disable real-time antivirus protection. When I uncheck the box on the Antivirus/Shield tab of the control panel, I get the usual prompt to choose a length of duration, but after doing so and clicking OK, I find that the check has…
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[resolved]product Registered Still Only 30 Days Left?
Hello i have previously used Internet Security 2010 . when i saw that the 2011 version has been released i downloaded it deinstalled the old version with the deinstaller.exe and installed internet security 2011. Everything works well and installed properly. i have entered my product key and the software said that the…
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Read Me File/known Compatibility Issues?
When I installed and was using the BD Version 10, and the 2008 Security Suite, it would show a Read Me File upon install that would list the known compatibility issues with the product. When I installed my Trial Version of Pro 2011, I didn't see it, did I miss not seeing that file? One of my concerns is that I used to use…
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[resolved]Rebooting Necessary After Updateing
Hi, I was using Bitdefender now for a while. One of the most annoying things in Bitdefender is that it needs to reboot so often after a signature update. I used other Antivirus products which needed a reboot maybe two, three times a year. But not like Bitdefender several times a week. Why is a reboot so often necessary for…
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Search Advisor V Antiphishing Toolbar
What does search advisor do that the antiphishing toolbar doesn't? And, would the antiphishing toolbar continue to work if i disable search advisor? [Google is now so slow as to be almost useless - always waiting on a bitdefender image which I guess is the tick mark provided by search advisor]
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[solved]registration Issue
Hi, I've upgraded to BD 2011 and my license says it expires in 30 days now. I've had a similar issue when upgrading BD before but, it eventually updated my registration to the server and corrected the expiration date. Can I assume the server will update my registration on its own again or is there anything I should do to…
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Anti-spam Seems To Choke Outlook 2007
Lately my email in Outlook 2007 seems to hang trying to download my mail ,, if i disable anti-spam module in BDTS 2011 and then reopen Outlook , my mail flies down ,, but when i enable the anti-spam it chokes Outlook once again. Anyone else having this problem?? Gord
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Automatic Update Disabled
Hello. Am new to this forum so apology for not know any forum protocols. Had bitdefender 2009 - no problems had bitdefender 2010 - service constantly not working, would crash all the time needing re booting constantly. Lots of issues never sorted out by support fully, they asked me to upgrade to bitdefender 2011.…
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Internet Security 2011 - Help
I have tried to install four times and each time my computer starts to run very slow. It looks like the cpu and hd is running all the time and everything else is very slow. I uninstall 2011 and all is OK. I like BitDefender, but I have not been able to get it to work since the upgrade to 2010. I tried 2010 first and then I…
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Unable To Upload
I have BitDefender Internet Security 2011 - Trial edition. I have uninstalled all my previous anti-virus and firewall programs. I have the latest flash player version and am using Chrome. When I go to upload in Gmail or even a generic upload site it fails to upload. It states "Attachment failed. This may be due to a proxy…
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Internet Security 2011 Issue, Bitdefender Won't Start
When I start my computer the BitDefender attempts to load and then displays a grey icon, when you hover over the icon a message appears which reads: BitDefender services are not responding. Please restart the computer and if the problem persists contact BitDefender support. Can anyone give me a hand resolving this? Running…
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Bd 2011 Bug?
1st i wan to ask why i can't change a protection lvl even i already clicked this 3 button even i click on default?
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Bd 2011 Antivirus Installation
I downloaded BD 2011 Antivirus yesterday and it uninstalled my previous version of BD (2009) and now the installation process is causing my computer to freeze every time now while the installation is configuring. It was able to uninstall the previous version, even ran a quick scan of my system, but then it asked me to…
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Outlook Will Not Load With Bitdefender 2011 (uninstalled Twice Now!)
I've been loyal to Bitdefender for several years now. I downloaded the 2011 Beta version. Outlook would not load. Tried everything.... even ran a disk check and scan. WOW!! what errors it caused... Took 8 Plus Hours to run and correct what the Beta did to my system. Uninstalled Product.... Reinstalled Product..... Same…