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Avast Gone; Bitdefender New
Hi, I have used Avast for the past 3 - 4 years and I have never had any problems with infections or viruses on my computer. My company purchased Bitdefender for our computers. I un-installed Avast. I have Bitdefender and I am really unhappy. My computer has NEVER ran slow. I keep it very clean and I have a 64-bit OS with…
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On-access Scanning Disabled And Failing To Start
On-access scanning is disabled. When trying to repair the issue by selecting the warning and hitting start to fix, It trys to enable but shows a fail result everytime. I had this issue before and did a repair install from the BD folder options. It worked for a short while but it seems to return on reboots and remains…
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Where Is User Guide
I want to download Bitdefender User guide but I cannot find it in Bitdefender website. Please help.
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Firewall Defaults And Deep Scanning.
Hello, Just got Bitdefender 2013 total security and i have to issue. First on the main windows of bitdefender it only offer me to system and quick scan, but how i do a complete full deep scan of all? Also under firewall on General rules i was messing with it since and i change it, how i make reset only the general rules to…
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Bitdefender Internet Security 2013 Problems (rescue Mode, Slowed Browsing)
Using Bitdefender Internet Security 2013 (Build 16.16.0.1349) on Win 7 x64 system and I have a couple of questions: 1) I've noticed that my web browsing speed has slowed down after installing BD. Is there a way to speed things up again (ie making changes in settings)? 2) When trying to boot in "Rescue Mode" in order to do…
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Huge Problem With Bitdefender 2013
So i recently uninstalled bitdefender 2012 and installed the 2013 version. Now the problem im having that I didn't have with Bitdefender 2012 is when my pc goes to sleep +5 hours or more all my browsers stop connecting to the internet my pc becomes very unusable. Basically when i try to go to any website on google chrome…
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Issue With Log File
After I scan my computer, I press "Show log" and then I see issue as picture: My setting: Log File: Regards.
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Bd Is 2013 & Whs 2011 Launchpad
" /> Updated my installation of IS 2012 to IS 2013, I had no problem with the installation. Everything appeared to work fine - really quite slick actually! Unfortunately the connection to my File Server running Windows Home Server (WHS) 2011 was immediately broken, because I was not able to log in to the file server via…
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I Bought A Fake Bitbefender Total Security 2013 - Must Help Now
I bought from http://www.cheapantivirusdeals.com/ 1 User/ 1 Year but the license doesn’t work I opened a dispute with paypal, but the seller didn’t want to make a refund, he gave me a license of 2009 version for 303 days, and not a year. What should I do - must help now
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Bitdefender Total Security 2013
Got hit with "FBI Green Dot Virus" last evening and it "froze" the computer. Was able to start in Safe Mode and download Avast program. Ran a complete scan and it did not detect. If I purchase Total Security will it detect and clean the subject virus? Thanks very much.
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Bidefender With Orange.fr
I trialed Bitdefender for 1 month before purchasing and completed the download after my purchase. I am not sure if it is working correctly as my dashboard is still saying 10 days left to purchase even though I purchased over 1 month ago. The desktop icon shows 7 events but no explanation of the events. How can I check that…
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Antivirus Plus Or Internet Security?
Hello, I have the annoying problem that when browsing the internet on my browser sometimes opens (not talking about pop-up) pages at random ... all alone. I wanted to avoid this inconvenience by buying bitdefender. I had two questions in this regard: 1 - If my PC is already infected by this problem (I could not say if it's…
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[resolved] Driver_irql_not_less_or_equal
Hi there. My Problem 1) Having bsod when - restarting , - shutdown - delete my WIFI driver process - Plug out my wifi hardware 2) Cant boot in if - My wifi hardware not plugged in (no wifi driver process detected) Current Error: [bSOD] Driver_IRQL_not_less_or_equal File that i attached for you 1) Sysdump.tar Current Spec…
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Mozilla Firefox & Opera Browser Crash
Hi bitdefender. After install bitdefender total security 2013, mozilla firefox & opera browser crash on my pc. Firefox: 13.0.1 Opera: 12 final Now i often use seamonkey & google chrome. Please help . Thank you.
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One Issue To Fix -what Is It ?
I just updated the program to 16.18.0.1406 now I am getting this message but it doesn't tell me what the critical issue is !! There is no events to tell me as you can see from the attached screenshot.
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Media Autorun Disabled
I've noticed that Bitdefender has disabled all sorts of media Autorun on my PC, and now I've to go into the CD or DVD< browse its contents and then run setup of the program from DVD, whereas with Autorun enabled, the program automatically, starts the installation of opens the contents of the DVD. Now I've to manually do…
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[resolved] Problem With Outlook 2010
Hello, I also have a problem with Outlook 2010 everytime i close it , Outlook says it doesn't work correct and need too restart Outlook 2010 too solve the problem but the problem doesn't solve and the next time i got the same message. Can Bitdefender help me please i have Bitdefender internet security 2013 on my system.…
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Problems In Bd Ts 2013
I am facing 2 problems: 1. When am trying to configure MyBitdefender service, After giving Email and password it shows that "Unexpected error occurred, try after restarting the system". Same message appears after restarting the system. 2. Some issues/notification are reappearing after System restart or gaming mode…
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Forum Personal Storage
I have finally gotten the Support Tool Log and I see that according to the Manage Your Attachments I have used 0bytes of 146.48MB. My Log file is 27.8 MB Is there any way to use this storage ? I couldn't find any way to upload my Log and I really don't want to register at some new place like : sendspace.com or…
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Product Registration
I tried to register my (new) subscription from MyBitdefender but it seems stuck, blue circle turning around forever, see here So I registered from within Control Panel and I lost 66 days of trial mode, PM sent to Christian, THANKS!!!!!!! Let me express my compliments for your support.
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Odscanui.exe
Whilst running a full system scan last night, BDTS 2013 crashed and froze the computer. The only way to get out of the situation was to turn off and then restart the PC. Unusually on starting it resumed windows immediately (without the loading process and without entering our password). We then got the following message:-…
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[bsod] Page_fault_in_nonpaged_area
Hello, Since installing Bitdefender Total Security 2013, I keep getting bluescreens. I have not changed anything on my system since the installation of BD TS 2013 - no updates, no nothing. They seem to happen completely at random too. Prior to BD TS 2013 I was running BD TS 2012 without any issues. I uploaded the dump…
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Manage Game List
I use BD AV plus 2013. It has a Game Mode On function. I can't find the Game List though. Where is it? Tnx, Antoon
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Everything Crashes
Once again i have purchased a new product, once again its all going to pot. since i have installed 2013 total security MSN won't load properly, my laptop takes 4 times as long to start up and 10 times as long to shut down, when it does eventually load the new desk top icon crashes (every time i load my laptop when i have…
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Total Security 2013 - Issues I Have
Hello all, after reading the posts here on the forum I think some of us 'share' similar issues with our Bitdefender Total Security or one of its sub-products. After using this tool for slightly more than one month I decided to summarize my experience with it. I'm running the product on Lenovo Thinkpad T60 with Core 2 Duo…
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Bitdefender Support Tool Crashes Every Time
Hi, when I use the Bitdefender Support Tool to report an issue then it always crashes. I reproduce the issue and then in the step "Gathering information" it freezes when the progress bar is at 60%. I let it work even overnight but there is no progress anymore. I only had the Support Tool and the software that produces the…
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Very Happy!
Thanks Christian and technical stuff, it seems that panel issue is fixed now! I have two minor problems that IMHO require attention: 1) MyBitdefender does not seem to work properly (see various posts): some times devices are not shown , sometimes they are shown but there is no "More Info" button, sometimes everything is…
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Some Of The Problems I Been Having.
I notice that while listening to music on VLC media player it bluescreen. I also notice that while watching netflix my pc just randomly crash Silverlight (which netflix is using) and then Bluescreen. Bluescreen error is always IRQL_LESS_OR_NOT_EQUAL
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Can't Launch Bitdefender
Hi , I recently had to reinstall bitdefender total security 2013 ,when I rebooted my OS to finish uninstalling it , I tried to access the internet but I couldn’t for some reason then I attempt to do a system restore for earlier point before uninstalling bitdefender (successed) after that I tried to launch bitdefender ,…
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[resolved] Bis2013 And Blizzard Launcher
I have determined that I'm unable to use the Blizzard Launcher with BIS2013. More specifically, the launcher opens and checks the Blizzard servers for updates, but the game (Diablo 3) never starts. The launcher hangs at "updating tools [0%]" and the "Play" button never becomes active to launch a game. I am suspecting this…