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[resolved] Bitdefender 2013 Problem In Chrome
I Cannot Access Secure Sites In Google Chrome 20.0.1132.57 When Scan SSL OPtion Is Enable
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Blocking Office 365?
OK, last night was bad enough, I spent 4 hours trying to figure out why VMWare Workstation was crashing and closing every time I opened only to discover it was BitDefender. All of a sudden today I can't access any of my Microsoft Online Services (Office 365) website. Lync works and so does email but the SharePoint sites…
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Why Do Updates Have To Require A Reboot?
we are resellers of BD after years of reselling eset's simple solution. The headaches caused by 2013 BD have been enough to almost switch back and we are still reviewing this to see if things improve. Safe Pay for example doesn't work, or is random. BD doesn't work on xp. why do updates require a restart so often? This is…
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[resolved] Bad Help From Bitdefender!
I hope that the help on this forum wi'll be better in the future because it is NOT good at this moment because they don't repond too the problems that there are in the BUGGY 2013 version , or they respond with a solution but that solution doesn't work and then they don't respond back that is NOT a good costumer help…
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[resolved] Toolbar Does Not Appear
I have Antivirus Plus 2013 on Windows 7 Home Premium. Under Privacy Control Settings, Show Bitdefender Toolbar is set to on. But the toolbar does not appear in either IE or Firefox. What am I missing?
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Bitdefender Is 2103 Repeatedly Crashes Firefox 14
New to Bitdefender, have bought and installed IS 2013, and it crashes Firefox repeatedly. I've spent hours on troubleshooting, reinstalling Firefox and creating new profiles, running in protected mode and adding back features one at a time, and the only time it crashes is when Bitdefender is running. I'm really, really…
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Audit Error?
Audit error?
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Forum Access Issues
When I try to access the forums from my home ISP (Shaw cable Canada) I get a message saying the menu is disabled and that I am not allowed to access the forums (from the Bitdefender page). Using the same login and accessing from my work ISP I can login and access all the forums. Do you have some specific ISP IP addresses…
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Sandbox Not Working!
As the title says, Sandbox, located in the Bitdefender browser toolbar, does not work. Practically, there's just an useless button right now. Please fix, it sounds useful, but I never got the chance of using it, neither with the 2012 product, as it was not working there either..
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2 Urgent Huge Problems!
Even thought i post several problems i am having with the new total security i am having one urgent problem and ended giving me some other problems. After some days of trial use bitdefender turned red and it said on access scan got disable and i hit auto fix and it says failed. Did a full reinstall and it keeps happening,…
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Support Tool Queries
1) What is the difference between the Support Tool from the option on the main interface “Help & support > Contact Support” and the one from the http://download.bitdefender.com/windows/de...SupportTool.exe ? 2) What if I enable or disable the Network Connection when I want to run the tool?
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Bitdefender Crashes My Computer
Anytime I leave my computer overnight, when I return the control icon is replaced with a ghost that says services not responding and I have to power down manually by holding the off switch down till it shuts down, then reboot. This has been happening regularly since I installed BD2013 a week or so ago. Previously I used…
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[resolved] Updates Bd Total Security 2013
I just changed from 2012 to 2013, and no I have had to reboot maybe 2 or 3 times a day for updates, where as in 2012 it was rare to do. Is this something that is going to be all the time and if so maybe you can have it restart my computer as I'm not using it that much. Thanks
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Security Widget & Audit Failure
HAI LONG TIME USER OF BDTS. SINCE I WAS NOT COMFORTABLE WITH THE BDTS 2012, I WAS CONTINUING WITH BDTS 2011. RECENTLY GOT UPGRADED TO BDTS 2013. ON THIS NOTIFIED 2 THINGS. 1. WHEN WILL THIS SECURITY WIDGET WRONG NOTIFICATION WILL BE FIXED. STILL IT IS SHOWING 1 EVENT AS EVENTUALLY THERE ARE NO EVENTS. 2. MINE IS LAPTOP…
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Security Widget Bug
According to your site "You can use the Security Widget to quickly scan files and folders. Drag any file or folder you want to be scanned and drop it over the Security Widget." However, this function does not work. I drag a file or a folder and a big cross sign appears.
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Scanning My Cd/dvd Drive
How do I stop BD from scanning my CD/DVD drive? Where are the setting to turn this off?
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Difference In The Issues
Kindly see the attachment that there is the difference in the issue count and the pending issues displayed.
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[resolved] Bitdefender Internet Security
Hi, after I skipped BitDefender IS 2012 because I absolutely couldn't use it and have had a lot of problems with everything on 2012, I just installed IS2013 and have to say everything works fine, no slow internet connection or administration problems, fast and setting posibilities. The only thing is that the window of the…
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Problem App
when I intalled bitdefender internet 2013, some app not working. sample phonenix and jad.i try remove bitdefender 2013 and all app work normaly. please help me fix this problem !!
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Information Reset
How can I reset this? Or when was ist reseted??Thanks
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[resolved] Offline Installer
Hello How can I download BD Internet security 2013 offline installer? Thank you
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[resolved] Lost 90 Days Of 2011 Version On Install
I didn't think that this would happen because I was pretty sure the BitDefender pop-up (that prompted me to upgrade my 2011 install), said that I wouldn't lose the remaining days of my 2011 version - about 90 days! I now see that the uninstall program wiped out that "day counter" along with my old 2011 version. My 1st…
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[fixed] Vmware 8.04 Not Working After Ts 2013
I upgraded my BD Total Security 2012 (4th year running this excellent antivirus) to the 2013 version earlier this week. All was OK until I tried to use VMWare Workstation ver 8.04. It came up with an error and closed the program. I tried every setting I could think of in BD 2013, like the OnAccess Scanning, Firewall, etc.…
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[resolved] Contradictory Information
This is a new one for me: BD icon tells me that all is OK, security widget is green, BUT if I open main control panel, it reports (yellow circle frame): Some issues require your attention There is one issue to fix but cannot find any! As usual, my problems are with W7 64 bits.
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Services Not Responding, Computer Frozen
IMHO BD on W7 64 bits is a PITA. Third time in a week, computer frozen, had to do a hard shut down. On reboot, I am trying to use to use Bitdefender Support tool, it says: Gathering information Executing tools BUT there is no progress in progress bar! It creates a folder (Bitdefender Support Tool) on desktop, but never…
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Bitdefender Total Security 2013
Tried it and when I open the bitdefender console and hit a function like optimize or any other function console freezes up.. Bitdefender internet security works great when i try it.....I have win 7..Amd 2.2ghz quad core a 4gb of ram.....only does this on total security
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[resolved] Bitdefender 2013 Tray Icon Is Gone?
Hello, I now have a problem with my Bitdefender 2013 tray icon it is gone and it says it is not active the icon but my bitdefender 2013 is Ok and the gadget is also loaded? Need some help please from Bitdefender. Greats, rnuis
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Network Map
Has the Network Map been removed from this version or am I missing something?
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Unable To Log Onto My Computer
Last night, I decided to run a rescue mode scan. I hadn't ran a scan before because I was about to go to bed. I tried to go to Rescue mode, computer crashed now I can't log onto my computer. Admitted, I rarely ever even use rescue mode, only used it twice in the 30 days I've had to software. But is there any way I can…
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Try This Solution For The Problem
I've just uninstalled BIS and reinstalled it. After that, I didn't update and disable auto update. So I don't see problem with Firewall when downloading. I won't update until tomorrow to be sure that problem after I update.