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Services Not Responding
Good evening, I am using Bitdefender Total Security 2012, build 16.24.0.1684 and I continue to get (at least once a day)_ services not responding in the lower right corner of my monitor. I am using windows 7 This is becoming very frustrating Regards Pete
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Now What
I have Bd total security2011 ,,and its just quarantined a virus,,, i successfully sent it to BD for analyzing,,,, ive run the deep system scan since the virus was detected, and my computer shows all good,, but now what do i do with it??? leave it in quarantine???? high light it and delete it????
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Very Slow Bootup And System Freezes After Install
I recently installed Bitdefender 2013 on my laptop with windows 8. The install went perfect with no issues, but when I rebooted my machine I ran into a whole host of problems. during boot I would be meet with a black screen for 45 sec-2 minutes before giving the ability to log into the laptop. Once there I couldn't load…
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[escalated] Different Immunizing Techniques
There are two methods for immunizing the USB Sticks 1) from the pop-up when the USB Stcik in inserted. 2) from the contextual menu. The USB immunized by 1st method, Bitdefender creates an autorun.inf file and it can't be deleted. Attachment autorun1.jpg The USB immunized by 2nd method, Bitdefender creates an autorun.inf…
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How Do You Unblock Programs?
Bitdefender active virus control detected a program as dangerous and blocked it, but I want to unblock it. How do I do this? When I try to use the application it says process loaded but injection failed.
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Does Autoscan Run In Any Windows Mode Other Than Normal
???? Does Autoscan only work when the Windows PC is on and in full operating mode ? How about sleep mode, standby mode,...etc? Thanks...TiminAz
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On Antivirus Scan Two Files Can Not Be Scanned Due To Over Compression?
Hi Everyone, I am new here and I have had a ton of Malware problems and my last hope is Bit Defender so here I am. My scan came up clean except for two files that the antivirus scan states they are too compressed to be scanned? Does anyone know how to address this issue and deal with it? Thanks for any information you can…
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Bitdefender Sphere Installation File
Hi , I have a bitdefender sphere 2013 licence and register it on my panel I need a installer file to install this product offline on my devices. Can you help me ..
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Vssserv.exe Missing
The "B" icon became black and when I open bitdefender, I got message saying vsserv.exe is missing. What is the problem here? The bitdefender is disabled. It's like 3 times today and still having the problem... Thanks!
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Wifi Problems
Hello, I just bought and installed the anti virus plus software and was disappointed to find that when it is installed my laptop can no longer detect our home wireless internet connection. We have a cabled internet connection and this problem only seems to occur when the software is installed, as when I uninstall the…
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Antivirus 2013 Trial Version And New License Key
Hello forum! I'm trialing the latest Antivirus v.2013 and I like it a lot, I have a question though: If I buy a new license key now, will the program add my current 28 remaining days of the tryout to my new subscription... or should I wait until it finishes first? Thanks
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New Build 1682 Updates 11/26 Block My Email
Normally, when I open my email program, it logs on to my email server and either download my mail, or tells me there is no mail. As of today, when I open the email program it locks on "logging on to mail server" and does nothing else, or if it does log in, then sits there saying you have 3 messages and never downloads…
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Can't Start Auto Access Scanning Or Safebox Auto Sync
Hello, i don't know it might be wrong section. I was playing league of legends, after match done my computer is down with blue screen. After i reboot the computer bitdefender is not more working. I already sent logs/reports to Christian but he said i can't help via pm, anyway he also said don't share any information about…
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Bitdefender Antivirus Reports That It Is Turned Off
This is a constant bug with bitdefender. Fresh install of 2013 AV Plus, and yet Windows 7 keeps warning "bitdefender antivirus reports that it is turned off" when it is clearly on. I keep a very clean system, everything is updated every day. This doesn't make sense.
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Sorry This Application Cannot Run Under A Virtual Machine
I am also having this same issue. I just downloaded Bitdefender Internet Security 2013 and attempted to run the chat Application InSpeak and was given the same error message of 'Sorry this application cannot run under a virtual machine". I have a new Dell Inspiron All-In-One Computer with an Intel Core i3 processor running…
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Modules Overview
Does not work
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Windows Xp Blue Screen In Bdselfpr.sys
I put BD 2013 Antivirus Plus on my father-in-law's PC a couple of months ago without any problems. But recently his PC has started to occasionally blue screen during boot. Most of the memory dumps point to BD, the latest to bdselfpr.sys. He is running Windows XP SP3 with all of the updates installed. I've included a small…
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Windows 8 - New Updates - Bitdefender Virus
Bitdefender Windows 8 Security doesn't allow me to install new windows updates, because they are "infected".
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Cant Find Virus In Databse
Hello, I just installed Antivirus 2013. During install it did the scan and it found "Trojan.Generic.KDV.805099". Now I searched the database and even on Google and I could not find anything at all about this virus. Could you please tell me what this virus is and what it does? Thanks
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Firefox 17.01 & Latest Chrome Just Lockup With Bitdefender 2013 Antivirus/win 8 Pro X64
Firefox 17.01 & Latest Chrome just Lockup with Bit defender 2013 Antivirus. internet explorer is very fast and opera works but is slow loading images on some webpages fine. go to www.amazon.com with firefox and it just hangs after loading most of the web page. the task manager shows no cpu. chrome won't even pull up any…
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What Causes Autoscan To Start Up Again?
Good day: After reading thru the posts, it's my understand that once BD is installed, it may take a few days for Autoscan to complete for the first time. And the completion will be logged in the Events log. When I first installed BD, the hard drive was VERY active mostly all the time. I let the PC set idle for hours and…
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I Forgot The Password Of My Bitdefender!
After a long time used Bitdenfender Internet 2013. i forgot my Bitdefender password . Please help me.
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New Build 16.24.0.1682 On-access Scanner Is Broken
The recent (around November 12) update to Bitdefender Total Security 2013 ruined the on-access scanner. It's made my Windows 8 system so slow that even thumbnails take 10+ minutes to load. Tried uninstalling and re-installing BD, but that does nothing. As soon as the build 16.24.0.1682 update is applied and the system…
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Incorrect Virus Flagging
Hi, I am a paying custommer at cheat happens and use there software to play games in god mode. BD 2013 flags their assassins 3 program as a virus. I am certain it's a false flag but it prevents me from using the cheat program. Could you resolve this? Regards, Ton
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Internet Security 2013 (beta) Build Request!
I need a copy of Bitdefender Internet Security 2013 from around May 2012, because thats the only one that works. The new ones wont even let me move a shortcut without crashing explore.exe 3 TIMES.
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Autopilot Disables Itself And Reverts To User Mode Frequently
I recently decided to switch from AVG to Bitdefender Antivirus Plus 2013 and I purchased a multi-install license. So far I'm pretty happy with the decision, but there is a nagging problem: On my laptop computers Bitdefender frequently switches from "Autopilot" to "User Mode" It does so silently in the background, leaving…
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The Start Menu Icons Are White.
Today, to start the update of bitdefender, the program asked to restart the windows. After this update, all programs from start menu, were white with images. The programs start menu, take some time to load the icons of the programs. Previously, the icons of the programs of the start menu, quickly appeared. Any member of…
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On-access Or Rtp Not Detecting Eicar Test File
I have successfully download the EICAR test file, and when I access it, Bitdefender neither detect it nor showing any pop-up, but when I try to copy it into the other location, Bitdefender successfully detect it. Is this normal behavior of RTP?
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Certificates Scanning - Invalid Ceritifcates
After 9 months of 2012 and 2013, suddenly almost every web site I visited with Firefox 16 returned an invalid certificate warning. IE9 did not have that problem and worked as expected. Each Firefox site exception resulted in a Bitdefender CA applied. From an old forum entry I turned off SSL scanning that made things work…
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Web Address Blocking
Hi there, I hope someone can help with a web address access problem. I cannot connect to my security IP module connected to my network and security alarm system. using the embedded web server within the module . Typing the I.P. address and port number in the address bar of IE9 gives the message: "Inernet explorer cannot…