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Wireless Printer Problem
I am running windows xp media center. I started using Bitdefender antivirus plus 2013 about a week ago. I'm having a problem with my wireless printer. When I install Bitdefender 2013 everything works fine, including my wireless printer. (Brother mfc-845cw) After rebooting my computer to finish installing updates, I can no…
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Bd2013 Log-in Issues
Running xp. This is my first experience with Bitdefender. Down loaded and installed bd2013 anti virus last night. No problems. Started computer tonight and everything is OK, except I can't go to any sites that require me to log in. I can't even sign in to get my email on my Yahoo home page. Any site that requires a…
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Update From W7 Pro 64 Bit To W8 Pro And Autoscan Disabled
I have updated from w7 pro 64 bit to w8 pro but there is a problem. Bitdender total security 2013 announces that the autoscan antivirus is disabled. I have tried to able the autoscan manually and automatically, but the autoscan antivirus remains desabled. Please help us.
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How To Scan In Safe Mode?
How do I scan for viruses in Safe Mode? When trying to do so, I get an error and the only instructions I can find here in the forum are from 2007 and are outdated and incorrect. Thanks.
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Is It A Risk To Run Apps And Surf Web With Autoscan Disabled?
I'm concerned / curious about exactly what happens if a system is running in "Laptop Mode" and something malicious is encountered. For example: What happens if a system encounters an infected application, download, or page with malware while Autoscan is disabled? Does it go undetected until Laptop Mode is disabled and the…
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Explorer's Home Page
I am not happy with bitdefender changing my browsers' home page. Is it not possible to set a home page in BD?
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[escalated] Long Access Path Truncate The Check Box
If the access path is long when a application is detection as malicious by IDS or AVC (more chances are by AVC), the check box for remembering the action is truncated. Kindly see the attachment.
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Bitdefender Wipes Internet Explorer 9's Homepage
Most likely this question has been asked but I just purchased bitdefender antivirus plus 2013 today and it seems its effecting IE 9's homepage. I downloaded "SetHomePageIEforVista7.exe"...used it but still when I open IE9 hxxp://www.msn.com/ is now "about blank". Is there a fix for this? GigaByte: GA-880GM-UD2H (rev. 1.4)…
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No Autoscan (logged) After Install
Hi, I'm not sure if everything is fine with BDAV 2013 on my pc. So mayber someone can help me, I havent found any hint somehwre else. My problem/question is: I reinstalled BDAV 2013 on my Win7-pc because i wanted to change the language. After the reinstallation I configured "autopilot mode" and thought everything is fine.…
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Foxit Reader
Hi I tried to install Foxit Reader and I guess Bitdefender blocks it without any warnings , I am in usermode.I tried to put it in exclusions and same story. What happened? Is Bitdefender seeing this as malware or whatever? I also tried to install Foxit Reader with antivirus disables for 5 mins.
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On-access Scanning Disabled
I have installed Bitdefender Antivirus Plus. It has one issue to fix. The issue is on-access scanning disabled. When I try to fix it it says failed. How can I fix it? I have run a support tool. It's at http://www.sendspace.com/file/tfdh12 XP Pro Sp3 32bit Bitdefender Antivirus Plus 2013 No other security programs are…
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Bitdefender 2013: Info About Update
Hello, I think Bitdefender is a good antivirus and I have just installed it but I think it is a little bit strange antivirus too ... including UPDATE option. When I click on UPDATE key, will Bitdefender update its own antivirus definition or its own software or both? Then ... is it possible to see what antivirus definition…
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Antivirus 2013 And Internet Security 2013 Crashes Windows 7
I have had this happen on several of my computers this last week. Locks up the system acts like a hard drive is out. Scan hard drive and errors show that HD is bad. Remove BDefender from Safe Mode system returns to normal. HDD scans return to healthy. WHY?? problem initiates when a disk or usb added to system. auto scan…
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Flagging A Folder As Safe
How do I mark an entire folder as safe in Total Security 2013? I know I'm looking right at it and not seeing it... Regards, Chuck Billow
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Windows 8 Security - Antivirus Lockdown
I recently purchased Bitdefender Windows 8 Security for my laptop. HP Pavilion g6, i5-2430 CPU@2.40GHz, 6GB Ram, Windows 8 Pro and Office 2013. When I carried out a system scan (4hrs12mins) my laptop completely locks up. No keys work, no mouse, no shortcuts - nothing. The only way to shut down is to press and hold the…
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Rescue Mode Problem
today when i try to boot into rescue mode then it offer me four bitdefender selection .....almost 4 ......in four option i some works and other not....in this only option "four" works.. when it boot in rescue mode and when i try to scan then during loading of the engine it say can'nt load engine this error came when i try…
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Bd Internet 2013 Blocks All The Google Apps
I am using the BD internet 2013 under my Win 8 (64). Starting from 2 days ago, all the google apps including Chrome could not been used. Chrome always give "Sending request", but blocked up after trying for seconds. Is there a solution I can apply to figure it out?
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Slow Internet With Bitdefender Antivirus 2013
I have a 30 MBPS down / 3 MBPS up Fiber Optic Connection I have been getting a lot of slow downs for the past 6 months in my internet. Not downloading, only browsing websites. When I enter the URL , before I actually start seeing the page start to load there isl ike a 3 to 5 second delay as if the browser was busy doing…
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Active Virus Control Will Not Turn On And Stay On
Bitdefender Internet Security 2013. Active Virus Control will not turn on. Auto Update will not turn on and stay on. Thanks, Dennis http://www.sendspace.com/file/hhs9rb
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Windows 8 Doesn't Have The Right Click "scan With Bitdefender" Option?
Hi there, It's explained here that there should be a way to right click on a file or a folder and then select "Scan with Bitdefender", but I don't seem to have this. Is there a way I can activate this? I really need this option, as going into Custom Scan every time takes a lot of time. Kind Regards, M
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Security Widget Bdis2013
G'day Folks, I have a MSI Laptop ex720 with windows Home Premium 32bit loaded. No other Security or Anti virus programs are installed ! Having installed BDIS 2013 32bit I expected the Security Widget to display on the Desktop which it does not. Also, after the installation, the "B" icon constantly shows "BitDefender…
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Disabling Autoscan
If I disable Autoscan I am assuming that BD 2013 is still monitoring my emails and incoming net traffic for threats just not doing a scan for potential threats on my computer.......? Thanks in advance, AB
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Forgot My Password
hi. seems like i forgot my password. so i can't switch off bitdefender realtime which means i stck with the update of the android sdk. how can i get the reset tool (saw a topic in the forum)
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Autorun
Hello, I have an Autorun entry that I do not remember seeing until recently. Is this entry valid? Or was it supposed to be a runonce entry then deleted? I am just curious as to whether it is valid and supposed to be there in Autoruns. [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]…
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On-access Scanning Is Disabled
Updated daughter laptop with new version of BD AV 2013 (2011 previous). Ran full scan before install. Install seemed to go well. However, the security widget says there is an issue and when opening it, the issue is "On-access scanning is disabled". Ok, so click fix it and it failed. Re-installed, same issue. The BD AV 2013…
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[escalated] Home Page For Ie/ff
Bitdefender keeps changing my home page everytime it finds a treat on my PC! I have tried all the suggestions can be found on BD forums but it still happens; and sometimes I need to restart my PC many times to get it back. It is really a lot of work to get the home page set to what it was and I have lost a lot of time…
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Quickscan Crashes Bd Is 2013 After 1763 Update
Since the update I got to 16.27.0.1763, When trying to run a quickscan, Bitdefender crashes with a message that vsserv stopped working and to reboot. I've tried uninstalling/reinstalling, same thing. Running repair (Then after update) same thing. Any ideas?
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Good Job Bitdender - Bitdefender Discovers Early Version Of Miniduke Malware
An early version of MiniDuke, the sophisticated cyberspy malware that caught media headlines this week after infecting governments and agencies in Europe and elsewhere, has been operating since at least May of 2012, internet security firm Bitdefender has discovered. MiniDuke was detected by Bitdefender Labs almost a year…
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Slow Boot - Performance Issues - Resolved After 24hrs
FYI... Upgraded to Bitdefender Total Security on my Lenovo X61s notebook yesterday and immediately noted severe performance issues, hangs on toolbar and menu selection along with slow booting up to 4 minutes. Like others there was a 2-3 minute black screen before the desktop appeared. It was configured with AUTO SCAN ON.…
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Windows 8 Pro (64) + Bitdefender Windows 8 Security
I am having trouble with my Bitdefender Windows 8 security. The software says I am protected but Windows 8 action center says all my protections are turned off. Why? I've tried some of the things searched in the forum to no avail. My main question is, am I protected? If Windows 8 can't "see" the security suite, how does…