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Removal of Bitdefender free?
Hello, tried to install Bitdefender free on a Windows 10 system, that failed. Now whatever it managed to install will not uninstall. Where can I find an uninstall tool for "Bitdefender free" or manual unistall instructions? I do not fancy a new install of the OS Thanks Thomas
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Can Bitdefender block auto installation of McAfee ?
Some time ago, when we installed or upgraded Adobe components, we could choose not to want the McAfee anti-virus. Now, if we update (for example) Photoshop, Adobe does the unattended installation of McAfee. Is there any possibility that Bitdefender does not allow installations without permission? Thank you very much.
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BitDefender Support Number @ 1.8005773426
BitDefender Support Number @ 1.8005773426
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using a licence for another (lower) 2015 product?
Is it possible to use a licence for an "internet security 2015" product to activate an "antivirus plus 2015" product? I am asking because on my windows 7 I have used since years the "antivirus plus 2013" and it worked fine, but now I tried to buy the next generation (2015) with the "internet security" suite, but it…
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Can't Install Or Uninstall
When I tried to install Bitdefender, it popped up a box and says "another version of Bitdefender was found on your system. In order to continue the installation process, you must first remove this version. Do you want to continue? If you click no, you will not be able to install the new version of Bitedefender". After I…
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New License Key Invalid
Hello, I bought 1 year license for Total Security 2015 end of January and now the it says the key license is invalid. How do I go about fixing this? Thank you in advance
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annoying pop-up
Hello, just installed BitDefender Antivirus Plus 2015, trial. Don't wonder why an old version, this is what I had at hand locally after preinstalling windows 7; I may upgrade to a newer product of yours some time later. As of now I need a solution. I keep getting this pop-up every 15 mins or so: I'm definitely not planning…
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Cannot Validate License Key
I am using Bitdefender Total Security 2015. I did a format and now I get the message "We were not able to validate the license key you entered. Please try again, or you can contact Customer Support to get help with this issue." My internet is working fine but bitdefender is not able to validate my key. In my mybitdefender…
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Cannot active new licence
I bought a new licence from Amazon for Total Security 2015, the version I'm currently using. The seller emailed me what I thought was the key but when I enter this into the registation screen in Bit Defender it says this is a redeem key and suggests I enter that on BD's website to get the licence key. When I do that it…
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help urgent int sec 2015 instal error
i tried to instal bitdefender internet security 2015 on win xp 32 bit - build 19 (and use activation code from 2017) but after unpack the intalations has the error "The procedure entry point RegGetValueW could not be located in the dynamic link library ADVAPI32.dll"
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Unable to install Total Security 2015
Dear all I am trying to install total security 2015 on windows 10 64 bit with anniversary update but when the installation start it ask me to uninstall Microsoft security client. The uninstall process never ends. I did a reboot disable Windows defender with several methods in registry and control panel but bit defender…
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Cannot install Internet Security 2015 on Windows 10 64-bit
Hello, I'm trying to re-install Bitdefender Internet Security 2015 after it brokes itself for a missing file (mfcu100u.dll). I first uninstalled using the Uninstall Tool and then I started a new installation using the installer I got from here. I get this error: Quote There was a problem while downloading one of the files.…
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Cannot login
Hello I created an account and added my license key. Then I installed bitdefender 2015 because I am on windows vista. But I fail to login with my account within bitdefender. And when I use the same email and password on the website it works. The email address I used is not the one I am using on this forum, because I could…
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Activation Of Further Notebook With Total Security 2015
How can I activate a further Notebook with my license key for Total Internet 2015 bought for up-to-three Notebooks/PC? I have a new Notebook with Windows 10 and have recently installed by usage of the offline-toolkit for W10 64 bit the Total Internet 2015 Suite. The second Notebook is meanwhile shown in my…
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Forgot My Password
I had bitdefender instaled in my computer already but i had to wipe all of the information because of a virus when i got my computer fixed i tried to install again bitdefender remember the password when i asked for the email to change my password it never came, i need to change my password because im using my computer…
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Bitdefender And Asus Ai Suite
When I install Bitdefender it asked me to remove 'ASUS AI Suite'. I have seen from the messages posted last year (2014) that there was some incompatibility between Bitdefender and AI Suite. But is it complete incompatibility like you never install both them or does this work: - uninstall AI Suite - install Bitdefender -…
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Problems With 'total Security 2015" Registration On Second Computer
Hi, I have recently purchased "total security 2015" for 1 year - 3 pc , to replace my old "internet security 2014", which was also installed on two computers : one in the UK, second one in Romania. No problem with installation and activation last year... This time though, I managed to activate the one on the computer here…
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Internet Security 2015 - A Few Questions
I'm not sure if the main Bitdefender site is playing up at the moment but I've been trying to find some information and the site is not cooperating. I am a home user with various laptops, PC's and smartphones at home and I was trying to look on the main Bitdefender site for information about the cost of upgrading my…
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Bd 2015 Installation Stops At 27%
Windows 7, 64bit Steps taken: 1. 2015 installed successfully from CD 2. uninstalled, replaced C drive for unrelated reasons 3. repeated first step (automatically uninstalled security software), stalled on installation (tried several times, rebooting after each attempt) 4. tried to install using offline installation file…
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I Cannot Register!
Every time I try to register and click on Login, it says "The connection to the server has failed. The product could not be activated" What is wrong? What should I do? Thank you
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Bitdefender And Asus Ai Suite Iii Incompatibility
Hi, i have BSOD or freeze in my pc after installation of bitdefender 2015. i have already see this topic: http://www.bitdefender.com/support/bitdefe...tware-1209.html, the installation is working fine but the quick scan is not work (BSOD or freeze of my pc). i have already escluded the path of Asus from scan without…
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Perpetual Blue Spinning Circle After Logging In For The First Time
I have recently installed bitdefender, however, upon trying to log in the agent only shows a blue spinning circle. I have attached a snip of what it looks like. I have tried letting it run for quite a few hours with no success. I have uninstalled other anti-malware and turned off windows firewall.
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Bitdefender 2016 Won't Install
I'm running windows 10 installing bitdefender antivirus plus 2016 and it won't install the drivers, it gets to the screen with the 3 loading bars, closes and pops up saying it can't install drivers, I've sent an email already waiting for response in the meantime i was wondering if anyone here could help.
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Regional Restriction ! Bitdefender Issue
I have a Regional Restriction in my Internet Security 2015 Product. Can you help me? I opened a ticket no: 2015112401360001 the 26 of november but until today i have no idea what happend or and official answer about it. Thanks for your time and support. dsam79
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License As Well As Customer Service Problem
I had registered a complaint about my registration 3 days back. You guys said that you will check & resolve our problem in 24-48 hours, Its been 3 days & i haven't got any email from you guys apart from auto generated email. & My license Problem is also not solved yet. Whats are you guys upto? Can't you assist your…
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Buying A Posa Key From Amazon
I use an older version of Total Security, I forget which version (it's just called "Bitdefender Total Security" and doesn't have a version number). Last year I bought a TS 2015 retail disc from Amazon. Having installed and tried the software I gave up and installed my older version instead and just used the license key. I…
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Errors Installing - Falsely Detecting Kaspersky
To Bitdefender customer service. The Bitdefender install process suffers from a fatal install error if a computer has ever had a version of Kaspersky AV installed. The install fails, falsely reporting that Kaspersky is installed, meaning the Bitdefender software cannot install. It instructs the potential customer to…
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Install Error Windows 10
Hi! I installed Windows 10 build 10240. Wanted to install Bitdefender 2015, first I got crashed with a blue screen, then I always got this: http://www.bitdefender.com/support/bitdefe...or%22-1377.html Tried everything in the desription, and could not install it. Anyone have the same problem? Works like a charm on Windows…
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Total Security 2015 On Windows 10.
Hello, Please help me with my question. I have a problem with Total Security 2015 on Windows 10. Problems with settings and operation I have received via the Support center this link, for de-install en re-install. I had asked the Dutch language version but one has the English version mailed. Is there is a link to the Dutch…
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Antivirus Plus & Xp Problems
I am not sure which forum to post this in because I am having so many different issues with Antivirus Plus 2015 and a machine running XP. I purchased a 3 computer license 1 day after the old one expired. When I tried to enter the license code on the XP machine, it told me my code was not valid. To make a long story short,…