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Bitdefender Uninstall And Install Nightmares
Hi there seems to be a lot of problems with installing or upgrading this software. I have never been a fan of uninstalling or upgrading any virus checker, (or installing printer drivers and those horrible creative lab Audio drivers in the 90's ) as in previous virus software I have used, there is always a problem. So I was…
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Build Date
Download the distribution, the digital signature of 2 October, when the actual assembly of the distribution?
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Bitdefender 2015 Plus Problems
Hi , iam having trouble registering the product an also cannot open a suportticket it does send the ticket via the website i installed the program and entered the licence , then program prompt to create a account to mybitdefender , which it did , a conformation email was sent acomplet the registration , now i cant login…
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Bitdefender 2015
I have purchased Bitdefender 2015 but it will not download onto my PC. I am running windows 7. I get the message "some of the files are corrupt. please download a fresh copy and reinstall" I have tried so many times but I get the same message. I have contacted the company and they suggest I contact technical support but I…
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Renewed License And Now Have 2 Subscriptions?
Hi. I have been a paid subscriber for three years now with Bitdefender with no complaints whatsover. However, recently, I renewed my license the same way I do every year, by the promotions sent by Bitdefender to my email before my subscription is up. For some reason this year, the auto renew option kicked in and charged me…
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Downgrading From Is To Just Av
Hi, My annual subscription for my BitDefender Internet Security 2015 is about to expire and I was wondering which would be the easiest and/or safest way to downgrade to just the AV version, given the fact that I am no really using the Privacy functions of IS , like parental control, wallet, etc. 1.- Should I UN-Install IS…
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Browser Slow Down
I've had Bitdefender 2014 for a year and was very pleased with it . I recently bought Total Internet Security 2015 and have found that it doesn't seem to like any of my browsers . It acts very slow and particularly on Firefox where it hangs to the point where I have to use Task Manager to shut the browser down . I'm…
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Problem With Registration Bitdefender 2015
Hello, I bought a bitdefender internet security 2015 yesterday, i registered my licence yesterday, and i checked today that at my bitdefender internet profile that there is another option of registering so i typed my license again and registration failed. I don t understand it, please tell me what i did wrong, do i have to…
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Problem With Install Bitdefender Total Security 2015
Hello. I have problem. I would like uninstall Bitdefender Total Security 2014 and I would like install Bitdefender Total Security 2015 but show me error with (uninstall and install this program) Photos in attachment. Please answer. Igreet Patryk.
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Bitdefender 2015 Doesnt Download Or Load
hi, whenever i load bitdefender 2015 installation it pops up with the setting up files thing, then after that it disappers. i go into the task manager to see that the installation set up stuff is still running, i restart my pc and try again and it still doesnt work! info: Windows Techincal Preview Build 9860 8 GB RAM 64…
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Free Edition
Helo (sorry for my english) Where I can set up the connection to update, if I access internet through a proxy. thanks
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Installation Keeps Trying To Delete Kaspersky
Hello. My problem is that when I try to run the installation of total security, it keeps trying to uninstall KasperSky, which I used before. I've searched around, and done some things to try and help it out, without luck. So I hope you can help me get rid of this problem. Things I have tried: 1. I used Kaspersky's removal…
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Bd Internet Security Won't Install...hangs...for Hours
On TWO pcs I tried to install BD Internet Security 2014 and then 2015. 2014 from the disk and then 2015 from a download from the BD site. One on a Vista machine (clean install) and this one on Win8.1, recovery. BOTH HANG. I had to purchase something else. The only problem is I have many licenses for BD. Can someone please…
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Bitdefender Offline Installer
Hello, Can anyone provide link for offline installer of Bitdefender 2015 products??????
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Bdtotsec15 Won't Begin Downloading!
So I formatted my computer and wanted to download BD again but isn't loading at al, see attachment.
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Windows 10 Beta And Bitdefender 2015 Compatible?
Hello! Perhaps a little bit early, but will the bitdefender 2015 products support the technical preview of windows 10? Thanks and bye bye.
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Is It Possible That My Question Was Deleted?
I bought the anti-virus software for two computers I use. Computer number 1: The installation went smoothly, the software works fine, but I have two problems. One is that it takes a long while until the computer starts loading (before the installation it started within seconds, its a new computer) problem number two the…
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Can I Use An Internet Security Key For Anti Virus Plus?
I purchased a key for BDIS but don't need all the features that it includes.... I'd rather just use the AV+ because it's all I need. Can I use my Internet Security key to activate Anti Virus Plus? Can Customer Support convert the key, since it's going from a higher to lower product?
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Does Bitdefender Accept Payments Using Vcc ?
Does Bitdefender Accept Payments using VCC ? VCC= Virtual Credit cards I am about to buy a VCC because it's easy to get it compared to normal visa crad which requires long time & going to the bank :\ There are some offices for Financial Services in my country provides these Virtual Visa cards or VCC ... (I'm new to these…
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Problem Registering My Renovation
Hello, I trying to register my new activation key after renovation and get the message: The registration process encountered an error. Please reboot your computer and try again. The problem persist after reboot my pc and also I can't access to my.bitdefender.com site. Thanks, GPR
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Installation Failed
I bought BitDefenders and tried to install it from the link it sent but it crashed my computer completely. It took hours to restore it, using a restore utility from Dell. They won't reply to my messages and won't give me my money back although the product is clearly unsuitable for my computer, which is a brand new Win8…
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Bitdefender Doesn't Install, Help Desk Doesn't Help!
My last contact with the help desk was on the 8th September and despite several subsequent emails to them I have heard nothing further. So here I have a BitDefender product which they don't seem to care that I can't instal. BitDef Help Desk - ticket 2014090321200001.
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Bye Bye Bitdefender - Poor Service!
Very poor customer service, even non-existent, stops me renewing my subscription. Shame, as the reviews appear to be very good.
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Offline Installation Kit
I see there is an ofline installation kit available in English for all 3 suites Is there someone who can give me a link to the Dutch offline installation kit TIA Greetz Hoss
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Hash Strings For Bis 2015
Does any one know where I might find the HASH strings for Off Line installers ... 1. BIS 2015 32bit 2. BIS 2015 64bit I would prefer to know that my downloads are "complete/in-tact" before uninstalling BIS-2013 (to install BIS-2015) Thank you
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Problem Installing Bitdefender Total Security
I have Windows 7. I try to install BitDefender Total Security. A screen displays saying Welcome to BitDefender. Before we continue we need to remove any other antivirus solution. I click continue and nothing happens, it seems to close out of the install ******. I tried uninstalling my Webroot software, it still would not…
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Installing 2 Products
Hi, I have antivirus plus 2015 installed now on my computer, and then I also wanted to get the internet security 2015.. So I purchased this and now I cannot open the installing file because it tells me I have a previous version of bitdefender....I have the antivirus plus installed... anyways...How do I now get the internet…
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Cannot Run "install & Setup"
I just bought Total Security 2015. And to help installing it I bought Bitdefender Install & Setup. I cannot run Install & Setup. I am asked for a Partner ID and I dont seem to have such Partner ID. What can I do?
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Unable To Install Bitdefender 2014 Total Security
Hello there! Today I uninstalled the 2014 version to install the new 2015 Bitdefender Total Security. Problem is - it doesn't work. I either get a "cannot be installed on this machine" or the application simply starts extracting files and then exits without starting the installation process. I have uninstalled via the tool…
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[escalated to developers] Bitdefender Localization
How do I configure the BitDefender portal to reflect my local time/date? Currently, dates appear in the dd/mm/yyyy format, rather than mm/dd/yyyy. The worst of it is the time offset. When setting parental controls and trying to review web activity reports, the time is so far off that I have to select "yesterday" from the…