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Beware Bitdefender Making Brand New Keys Expired!
BITDEFENDER are doing something that surely is illegal and expiring genuine brand new sealed retail dvd licenses. I have multiple retail sealed dvd of older products and BitDefender have retired the keys and made them invalidated. this is horrible of bitdefender to something like this, I have genuine sealed items have…
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Ordered This Product And Got No Email
I ordered a cheaper sub from website for the 2015 version and got no email to download or lic key. What do I do?
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Problems With License
I just reinstalled Windows 7 64bit and I can not register Bitdefender. I get the message: The registration process encountered an error. Please reboot your computer and try again. I also can't access to my.bitdefender.com site. Is this site down? When will it be fixed?
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Can't Register License Key
I recently bought Total Security 2015 from bitdefender.co.th. But when I input the key, I continue getting error to restart and retry. I did, but that still not working. And also, I can't login to my.bitdefender .com either. Keep getting error. Please help. I use windows7 64 bit.
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Install Problem 2015 Version
I have run the uninstall toll 7 or 8 times and always the same error message.....bitdefender can't uninstall automatically bitdefender 2011. uninstall manually. I have looked for a way to uninstall manually and can't find anything to uninstall. I tried running the uninstall in Windows safe mode....no go. The only file I…
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Transferring Bitdefender Registration Key To New Os
I recently wiped my ssd and reinstalled windows 8.1. Because my ssd was wiped, I also lost the Bitdefender program. I am now trying to install Bitdefender (on the same pc, just a new os), but I've ran into some problems. I've got a Bitdefender Internet Security 2015 Computer Lifetime Protection key (lost key), it is…
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Total Security 2015 Fail
Hi All, Firstly, I noticed that the real time antivirus scanning stopped and couldn't be started. Then a few days later, all web pages using SSL failed to load (chrome, IE & FF) with ssl protocol errors. A repair reinstall didn't fix anything and I used the uninstall tool. SSL pages now loaded fine. Having just renewed my…
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Unable To Install Drivers
I just bought Bitdefender. after downloading and going through install, it restarts my computer and after I click "install," it starts then says 'unable to install drivers' and it can't install, I've been trying to install it for half an hour now. Can someone please help me with this, I don't have all day to keep starting…
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[solved]bd Internet Security 2015 Activation Code Is Invalid
I had just purchased a 3-PC 1 year subscription through Avangate (promo with a special price), installed the product (not a straightforward process too), had 5 unseccesfull login attempts and now the programme tells me that my activation code is invalid. I am now without protection, thank you very much. Please advise ASAP.
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System Thread Exception Error Code
I purchased Bitdefender Antivirus Plus 2015 yesterday and have tried to install it on my new laptop several times since yesterday. My laptop is only a couple of months old and I haven't used it a great deal. I upgraded it to Windows 10 from Windows 8.1 I believe it was. My issue is I keep getting the error code…
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Bd Antivirus 2015 Plus Uninstall
Hello. I am using windows 7 home premium. I uninstalled the BD in order to restore my system.I chose the option of future re-install. When I try to re-install the BD, I keep getting a remark saying that a previous version is already installed.When I tried to uninstall the BD that is still on the control panel,it would not…
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Install Bdts 2015
I have a question about the installation process of Bitdefender Total Security 2015. Currently I'm using the dutch version, but I'd like to switch to the english version for a long while. I have tried to uninstall the dutch version and install the english version a few times, but everytime the installation process keeps…
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Upgrade To Windows 10
Hi I have Windows 7 SP1 with BDIS 2015 All works well. In order to avoid the 3 to 4 hour delay to upgrade BDIS to Windows 10, I would like to do the following: Prior to Upgrade to Windows 10 Uninstall BDIS 2015 and then run the uninstall tool to see that there are no leftovers. After the upgrade Re-install BDIS using the…
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No Licence Key Email
Hello I bought Antivirus Plus 2015 an hour ago and I did not receive the the licence key email yet. I fear I may have entered the wrong email. Is there anyways I can fix this and get the licence key?
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Policy For Upgrade From Is2014 To Is2015 ?
Looked around the form but don't see any reference to upgrading (for free) from IS2014 to IS2015. I am a long time user of BD (also very glad to see Georgia back) and will be upgrading to Win 10 Pro 64bit in near future. (Have BD on three machines now) Questions are: 1) My current license for BDIS 2014 is good for a couple…
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Windows 10 Firewall/anti-virus Notification
The installation of Bitdefender on Windows 10 wasn't exactly a smooth one. I had to turn off BD Firewall and use Windows firewall in order to get connected to the internet and wait until a message popped up to ask to install the latest version of Bitdefender. Now that it it installed and updated it seems to be working ok.…
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How Do I Enter Reg Key For New Install On Win 10?
I installed BD Antivirus Plus 2015 on a new Win 10 system. This was the Win 10 compatible version that I downloaded (30 day trial) from the BD web site. http://www.bitdefender.com/Downloads/ The version # is 19.2.0.142 [Which is strange.. given that the current version on my other PC running Win 7 Pro is 18.23.0.1604] I…
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Bitdefender Total Security
I have just received the Microsoft notification that Windows 10 is now ready to be installed on my computer. I am running Windows 7, 64 bits, Home Premium. Are there any precautions I should take so that my upgrade goes without any glitches?
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License Key
I have bought the Anitvirus Plus 2015 a few hours ago via the bitdefender site. Got the confirmation email instantly, but not the license key. How long does it take to get the key. It is a bit ridicoulos to wait for a key to use when the payment was instantly.
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My Bitdefender
Not sure what part of the forum this goes in so i put it here.I have the bd multi security and on my bitdefender account all 3 computers and 1 android are listed but on my windows 7 pc for days now it says updating and running a quick scan?Ive done a quick scan on that pc awhile ago and its been up to date?Now on my 2…
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Can't Connect To Bd Login/or Update Or Register
I have just installed BDIS 2015 trial (ordered the product, on its way) on my lappie (Win 8.1), and it can't connect to register, login or anything BD - even update!!! I'm seeing several complaints about this. No I can't connect to my.bitdefender.com on my IE 11, before you ask that. What do I do. I use my home Wifi. No…
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Bitdefender Won't Install With Norton Identity Safe
I have Norton Identity Safe installed on my PC. When installing Bitdefender 2015 it stops and requires me to uninstall Norton Identity Safe. NIS is a stand alone product which does not run except when I invoke it. Why would BitD not work with this? I have a lot of IDs loaded in NIS and don't want to retype them elsewhere.…
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Total Security Trial - Install Never Moves, Stays At 0%
Hi. I'm trying to install the 30-day trial of BD Total Security. All 3 progress bars appear at 0% and never move. No error messages display, no BSOD, the Internet still works, and nothing else on the PC hangs or misbehaves -- the install window just appears and remains motionless. I've fully uninstalled my old security…
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Change E-mail Adres In My Bitdefender
hello people can anyone maybe tell me how i can change my e-mail adres in my bitdefender ? because every time i try to contact bitdefenders helpdesk i am send to the French helpdesk . but i don't speak or read French so maybe some one here can help me with that problem greetz from cowboyspeedy
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Merging Licenses
Good day! My active license (Family Pack) expires in 50 days. Today i bought Total Security Multi-Device license. It is possible merging licenses or better wait until active license will expires and activate new license. Thank you.
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Bitdefender 2016 Beta
Hello good afternoon. Does anyone know how low the Offline Installer Beta 2016 My internet fluctuates a lot and when the near end it always falls and need to do all over again, with offline installer would be better .. Ola boa Tarde. Alguém sabe como baixo o instalador Offline do Beta 2016? Minha internet oscila muito e…
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Bitdefender On Windows 10 Build 10122
Has anybody installed successfully Bitdefender on Windows 10 build 10122 ? I had no problem with previous preview build but on this latest I have tried to install it twice and it crashes completely Windows and I had to reset (clean install) my notebook. Thanks.
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Merging Licenses
Since I have a little over 120 days left on my Bitdefender Internet Security 2015, I was wondering if I could merge the remaining time with the new code I have to be protected well into the new year. I assume this is a 9 month promo license to celebrate the launch of Windows 10. Matt.
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Bd Beta And Windows 10
Hi...Just wondering if anyone can tell me how the Windows 10 installation goes for persons running the BD public beta.
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What To Expect From Bitdefender 2015 After Upgrading To Windows 10
After upgrading your current operating system to Windows 10, the Bitdefender 2015 icon from system tray disappears. 3-4 hours later this Bitdefender pop-up appears. It allows the UPGRADE to the Bitdefender version compatible with Windows 10. The downloaded kit will correspond to the previously used Bitdefender license key…