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My Controls –> Attachments (manager)
If historical Attachments (images) are deleted from ... My Controls –> Options –> Manage your Attachments ... Q1: Are the deleted images still visible/available on the original post ? Thank you
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Cleaning Up My.bitdefender
With all the test windows os install that I did, followed with re-install of bitdefender, on the site my.bitdefender.com, some of my machines shows up multiple time and I cannot delete the duplicates. Does anybody knows of any trick to cleanup duplicate in my.bitdefender.com ? Thanks.
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Windows 10 Has Been Released
and is available for install to Insiders. I have it running on the one computer I have that was part of the Insider Program. For now using Windows Defender though most likely will install BDTS Multi-Device 2015 once it is compatible.
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Bitdefender Not Providing Any Security
I have contacted bitdefender support for the below mentioned of my problem on 01-JUL-2015 Open ticket: 2015070114030004 Claudiu A. has joined the chat. Claudiu A.: Hello Viswanathan! viswanathan: hai viswanathan: i got 3 user license. now i want to remove 2 of them and add new 2 systems. but i can't remove the old two…
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How Do I Reply To Open Tickets?
I just received this cryptic email from BitDefender: Please be informed that you have an open Customer Care request, ticket no: 2015062714420001, that requires further information from your side to complete. Since we have not heard back from you in a while, please reply to our last e-mail with the necessary information so…
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Bitdefender Total Security 2015 Vsserv.exe Memory Leak
Hi, Vsserv.exe is using nearly 2gb of RAM. How can I fix this? Thank you Hamit
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Black Screen Befor Login After Gziface Error
Hi, big problem here After a standard restart, at the login screen I had an error talking about gziface.exe and .NET framework, nothing specific, and from then I could never even see the login screen! Just a black screen, no mouse neither. Sony Vaio sve1713, windows 8.1 pro 64 bit. Everything was working perfectly. I…
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No Internet Connection Windows 10
Hello there. I have a problem with Internet connection. When I install BD TS 2015 my connection to the Internet is gone. I had to go to firewall options and disable "Block Internet Connection Sharing" to get my connection back. Is this safe?
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Support For Firefox Web Browser Version 38 X64
Hi, Whenever I browse a https enabled website in firefox 38 ( 64 bit ), I had to an exception to add bitdefender generated certificates.
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Bit Defender Customer Support Inadequate
I purchased the 2012 edition 3 years ago (funnily enough). After careful consideration I un-installed it at the end of the licence lifespan. A few weeks later I get a bank statement and I see that £55 has been taken from my account. I call the customer helpline immediately to complain but unfortunately I am one day out…
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Bitdefender Total Security 2015
I have a chance to upgrade my current Bitdefender Internet Security to Bitdefender Total Security 2015, but I have two questions. Is the upgrade worth it? It's a 6 month license although I have around 125 days left on my current Bitdefender Internet Security license, and would I lose the time remaining on the Bitdefender…
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Bitdefender Slows Down The First-time Start-up Of Some Applications
I have a problem in using Bitdefender Total Security 2015. Everyday, when I open the computer and double click some application to start up them, I need to wait for a long time (I think it is more than 10 seconds) until the window of that application appear. If I close that application and reopen it, then the window will…
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Firefox Are Too Slow After Installing Bdts 2015
HI i bought a new laptop I7 Hp and the browsing of firefox was tooooo fast, but after i installed bdts 2015 the firefox browsing is too slow when scrolling pages and sometimes stops responding for a few seconds and the videos in the browser are too slow. please help, its BD issue not firefox because it was fine before
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Toolbar
Hi All, I have enabled the show toolbar for BitDefender in BitDefender itself , Total Security 2015 , but it is not appearing in Firefox. Any help would be appreciated. Hitbit
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Firewall Rule Doesn't Work
Hello, I'm trying to block a specific .exe file through the firewall. To do that I added a rule pointing to the same .exe file, marked it as an untrusted network type and marked deny on permission. I've done this several times to make sure there aren't any errors in the path or anything. I watched the rule being added to…
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Bd Total Security 2015 - Slows Down Pc
Hi, I've been a long time user of Symantec./Norton products, when the time came for renewal I decided to buy the most well rated antivirus solution out there i.e. Bitdefender (based on reviews). I purchased a 3 PC 1 year copy for use on my 2 home PCs and a laptop. However after installing the software I find: a) The PC…
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Happy Anniversary, Alan Turing! - A Bit About How Bd Products Work
Security software on your PC is artificially intelligent It may be hard to imagine, but a form of artificial intelligence is making decisions for you on your computer or smart phone while you are reading this text. For instance, Bitdefender communicates with a data-center where artificial intelligence engages complex…
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Windows 10 Compatibility
Currently running Win 7 SP1 home edition, thinking of taking up free offer to Windows 10 I need to know if Bit Defender Internet Security will work or not. Or indeed ant BD products
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Active Virus Control
hi all active virus control is turned off automatic every time and i cant find out why,any one???
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Long Black Screen Between Windows Loading And Splash Screens
I just installed BitDefender on my Win8.1 desktop today, and I have noticed that I have an excessively long black screen between the Windows loading screen and the Windows splash/lock screen. Anyone know why this is?
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Stop Bitdefender For A Time?
Is there a way to "turn off" BitDefender 2015 for a while or until reboot ? Need to see if it is causing problems with program install... thanks
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Html5 & Chrome & Bitdefenderfirewall Fail
I have been experiencing problems with HTML5 videos on youtube and pluralsight. After trying a lot things to fix this problem (checking malware, checking internet speed, contacting the provider, contacting pluralsight, messing with chrome settings etc etc), i finally found that the bitfdefender firewall is the "malware"…
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Massive Disk Writes On Scan
I have an SSD that's aging faster than it should and I think I've identified part of the culprit to be my tendency to run full system scans every few days. Each system scan writes (temporarily) 4gb of data to my primary disk (the ssd), and probably also to the other disks. Is a particular setting causing it to make these…
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Ticket Tracking
I submitted a ticket yesterday requesting a refund for a product that I was not aware would automatically renew, and received this confirmation: Thank you for contacting Bitdefender Customer Care. This is an automated reply to confirm that we have received your request, and that we are working on resolving your issue(s) as…
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Using Licensed Bitdefender Ts 2015 Under Cracked Windows 7 Os?
Hi, I just purchased a Bitdefender Total Security 2015 and installed it on my Windows 7 Ultimate. However, my OS is not licensed and just downloaded it from a torrent website. Same with Office 2013 So far, I scanned using quick scan and it says my computer is safe. I'm trying now to System Scan it.. My question is, if…
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Sandbox
Hi . Not sure if I was right but I decided to test sandbox. I opened a sandbox and went on an infected website . Bitdefender told me not to go on this website but I went anyway. Later in web protection events 13 warning that bitdefender blocked malware and my pc is safe. My question is : Can I go on any infected website in…
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Unable To Access Mybitdefender.com
I am a new user of Bitdefender. When I attempt to connect to mybitdefender.com, I get three horizontal dots, but no access to the Web site. Am I doing something wrong, or is there a problem with the Web site? Thanks in advance for any help.
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Bitdefender Scan Problem
Hello Bitdefender forum,team,people... I have just today purchased a full-total secrutiy copy with this year : 2015,I have made a full scan ( for the whole system/laptop ) Then cleared some viruses..... but the problem is that,After i shutdown my PC,I have turned it on today,I just stuck on a black screen with mouse After…
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Autopilot Sometimes Doesn't Check For Av Updates Itself When Started
Running Bitdefender 2015 in Autopilot mode on Windows 7 Professional 64-bit. I thought the idea behind this was that it would 'look after itself' with no manual intervention necessary. However when I boot up my PC it sometimes complains 'you are vulnerable: fix all issues' just because AV signature updates haven't been…
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Bdis 2015 Deletes False Positive When Ignore Rules Are Set
BDIS 2015 detects the following game as virus and deletes the game files: http://www.aeriagames.com/playnow/eosus/final_para_index When ignore rule is set to the whole folder, BDIS still deletes the file. When ignore rule is set the the file it self, BDIS will still delete the file on game launch and will remove the entry…