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Not Sure Where These Events Are Coming From
Hi so lately I've been getting events that I'm not sure where they are coming from. I don't believe I'm accessing this website that keeps getting blocked so I don't know why its showing me these events. I attached a picture. Thanks.
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Bitdefender Blocks All Traffic Since Last Update On My Machine
I had one strange problem... I have been away for 2 days and when I fire up my computer and update Bitdefender, the firewall starts blocking all traffic. I had to turn it off to be able to access the web. I tried modifying network type, reset the rules, it just kept blocking everything. How the heck do I correct that...…
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Firewall Conflict With Windows 10
With the impending overwhelming adoption of Windows 10, we are going to have to re-address this issue. This first came up when Windows 8 & 8.1 started this “Store Apps” problem. You ignored and side-stepped the problem at that time, and will probably do the same thing again. “Windows could not start the Windows Firewall on…
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Can't Remove Rule From Trusted Applications In Ransomware
I manually added one file in trusted applications of Ransomware module and can't remove it now. Remove button don't work with it. How can I delete it? I don't wont to reinstall my product to do that...
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How Do You Report False Alert ?
Is there a way to report false alert ? I have a file that Bitdefender think that it is infected but it is not, and I prefer not to have to whitelist the file or folder. Thanks.
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Continual Port Scans
Hi, I am getting repeated port scans reported as blocked from our internal network quite a few times a day. I have added a network exception for the IP address (which is a trusted internal IP), however it still happens. Wondering what I need to do as it is not only extremely annoying but the popup also takes the focus off…
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Web Protection
Hello, The link scanner works at times and does not work most of the time. In a majority of cases it is just circling for ever. And in the rest it is just not absent. Now that you have resolved most of the active issues (except live tiles), could you work on this problem please? Thanks!
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Cannot Launch Asp.net 5 Web App In Iis Express
Hello, I have big trouble with BD2016. Don't really know if the last update is cause of the issue or any update before. At the moment I'm not able to launch an ASP.NET 5 web application in IIS Express for debugging reasons from Visual Studio 2015. After IIS is started nothing happens and some minutes later I get an gateway…
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[Submitted To Developers] Thunderbird 45 - Antispam Toolbar Not Working
Hi, I have an issue with antispam protection in Bitdefender Internet Security 2016. Details: - Windows 7 x64 - Bitdefender IS 2016 - newest Thunderbird (45) - clean install, - fresh profile, - added POP3 account, - Antispam Toolbar 7 Toolbar looks supposedly OK, but when I want to mark a message as "This is SPAM" nothing…
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Frequent Port Scan
I always get port scan alert that report it come from remote IP. Those remote IP are not my local IP, instead, they are public IP that is unknown for me. I am quite suspect my PC has been getting attention from hacker. Is they any suggestion that i could prevent this kind of issue again ???
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Outbound Firewall Alerts?
1. Is there a way to configure BD TS 2016 firewall to throw outbound alerts? 2. I am a bit hazy on how BD firewall works in general, and it seems to just operate a whitelist of .exes that are allowed through - is there more reading somewhere on the mechanics of the firewall implementation?
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Old Problem From 2014 With Bandwidth And Firewall
Back in 2014 BD Internet Security there was an issue with watching multiple flash videos. Your network connection would go nuts, using 80% of your bandwidth, even after you had closed all of the videos. The topic had over 130 posts and it included a workaround but BD finally put an update in that resolved it. It's back. At…
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Where Are The Vulnerability Logs
Sec Report says xx vulnerabilities and yyy fixed. Anyone tell me where I can find the logs of what was fixed. Trust is good, but verification of what is happening / happened is better
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Support.exe Is Flagged In Bitdefender Anti-Virus 2016
I keep getting notifications from bitdefender, that the bitdefender process support.exe is a security risk, and I should quarantine it. However ridiculous that is, I quarantined it in the end, just to be saved from the notifications. win10 x64
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Search Advisor In Google Chrome
hi, i dont see search advisor icon in google search in chrome browser but when i connect to VPN i see search advisor icons in google search!!! why this issue occured ? what i do?
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How Does The Ransomware Protection?
Can anyone explain how the ransomware protection works in BD Virus2016 works? The FAQ is pretty vague and doesn't mention any details.
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Bdlog.txt At Root Of File System Is Poor Form
I just noticed BitDefender is placing a file called bdlog.txt at the root of my file system (c:\). That's very poor form in my humble opinion. Can't this file be placed in "ProgramData"? Theres a whole bunch of hidden files next to bdlog which i can only assume are from bitdefender as well.
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Bitdefender Antivirus Plus 2016 - Vsserv.exe Constantly Transmitting 64K/s
Win7 x64 SP1 Verified with task manager and TCPView. The vsserv.exe is always sending out 64k/s (or more). I understand that some communication is necessary but this means that the executable is uploading over 5 gigabytes a day. I am concerned with the excessive bandwidth usage and how my ISP might feel about 150GB a…
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Ransomware Module (Vs) Original Stand Alone Install
I had Bitdefender 2015 and installed the standalone ransomeware application. I then obtained the 2016 internet security product (that supposedly INCLUDED ransomeware protection) I keep getting messages that there is a new version for ransomeware. I attempt to DL and install and it says it can't update because the…
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Constant Port Scan Notices
I am having a problem with constant port scan attempt notices from a safe computer on my network. What could have started this happening and how do I fix it. Thanks.
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Browser Crash Whenever Uploading Any File
I searched for this topic and was unable to find a working solution. I just installed BD Antivirus 2016 on a new Windows 10 PC (fully updated 64 bit version). After installing BD, whenever I attempt to upload any file on any web browser (chrome, firefox, edge), the browser crashes. I uninstalled BD, and following restart…
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Search Advisor In Chrome Vs. Trafficlight
Two questions: Pardon my ignorance (and my memory)... I am not very familiar with Chrome. I installed Bitdefender AV Plus 2016 a month or so ago, and I think I removed the Search Advisor from Chrome by hand (or disabled it or something). Now I don't know how to get it back. I have Search Advisor turned on in the…
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Antimalware Service Executable
windows 10 pro x64 I have bitdefender TS 2016 installed and running. why does windows task manager show that the process "antimalware service executable" is periodically running (and using lots of CPU)? Isn't this a Windows Defender process? I thought that WD is inactive when a third-party AV is active.
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Coming With W10 Anniversary Edition - Periodic Scans With Windows Defender With Bitdefender Running
Beginning with Windows 10 Insider Fast and Slow Rings build 14342 it is now possible to run periodic manually generated scans with Windows Defender even with Bitdefender active. I would imagine this feature will continue and be available in released versions of Windows 10 beginning with the Anniversary Edition which should…
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Search Advisor + Google Chrome = Not Working
Hi There, I'm looking for an antivirus solution and Bitdefender came to mind since I used the free version in the past. Needed some more so I decided to go for Anti-virus plus 2016. Installed the 30 day trail since yesterday. There's however one thing that frustrates me, the Search Advisor doesn't seem to work in Google…
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How Do I Allow Win8.1 To Share Hard Disks?
Hello I am using BitDefender Total Security 2016, running in Autopilot mode on two PCs. How can I get to get my two PC, (both of which are running Windows 8.1 Pro x64) to be able to read each other's hard disks? (i.e. share hard disks) I understand that BitDefender may be stopping me from doing this. Do I need to do…
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Does Bitdefender Allow Wildcards In Application Paths?
Hello, I am attempting to allow Private Internet Access through the firewall, but it uses a dynamically generated executable (rubyw.exe) where the directory path has a random element. I tried googling and searching for whether it is possible to use wildcards in application paths, like I did with my last firewall, but…
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Failing Reboot In Rescue Mode
I didn't do a lot of research before deciding to go with BitDefender Antivirus Plus 2016. However, I read the review in PCMag, which recommended a preparation step after installing: "Run Rescue Mode and let Bitdefender reboot your system". So I did. Chose Boot in Rescue Mode SP1 (the only choice apart from a regular…
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Web Protection - This Page Could Not Be Verified
Hi There For some reason my web protection part of Bitdefender doesn't seem to be working. Instead of website checks having green ticks next to them they are all yellow circles with question marks in them. When i hover over the question mark it says "This page could not be verified - We are unable to scan this page at this…
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Bitdefender Slows Down Chrome Page Loading
Bitdefender has become so intrusive that it is causing page loading to take minutes instead of seconds and sometimes pages will not open at all unless reopened (the "fix" below). Pages regularly get stuck opening forever. The "fix" is to click the "X" "Stop loading this page" button in Chrome for every page/tab that has…