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Some General Questions About Email | Disable Email Scanning
I want to disable BitDefender TS2016 from scanning or being involved in my email application (a desktop client), as I receive almost little suspicious email, and the various corporate, educational networks which serve my email generally perform a lot of filtering already. 1. My email client has been operating slowly…
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Vulnerability Scan Shows (warns) Chrome Browser Needs To Be Updated To Oracle Jre...
Vulnerability Scan shows (warns) Chrome Browser needs to be updated to Oracle JRE 8. Unfortunately, Chrome no longer supports NPAPI (technology required for Java applets) which means BitDefender will continue to find this fault now and in the future. Is there anyway of getting BitDefender to ignore it and not show it as a…
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No Mouse Or Keyboard In Rescue Mode
I apologize in advance if this is the wrong section to post this problem in. I wasn't sure if this should be categorized as Protection, Tools or General. I've just upgraded to Internet Security 2016 (from 2015) and I seem to be having a problem with Rescue Mode on my Windows 10 PC. Currently my PC appears to be working…
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Help With Scanning
Hello:) I recently bought Bit Defender Antivirus 2016 Plus. After a routine scan, the results showed that 40 files were password protected and could not be scanned. I was wondering if anyone can tell me how to scan these protected files. Thank you.
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Can't Open Ports Local Network
Hello guys, I registered today into this forum because I have a problem that is driving me nuts! I have a local network and I want to do some portforwarding between the machines, I have both machines using windows 10 and bitdefender total security 2016, when I try to do a telnet even with the firewall disabled it shows me…
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Missing Scan In Context Menu
Hi folks! I have a problem with BD 2016 antivirus plus. When i try scan a file or folder in total commander /right click/ , missing bitdefender scan option in the context menu. Tried in the windows file manager , was everything ok.I tried reinstall and repair but no changes. Any idea? Thank you! Windows 10 64bit,…
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Firewall Blocking Ftp From Windows Explorer
Just upgraded from Internet Security 2015 to IS 2016, cause SafePay stopped working in latest Firefox and I can no longer access ftp through Windows Explorer. I remember this being a pain in the backside getting working in 2015, but trying to get this working in 2016 is even worse - to the point that unless BD support…
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Firewall Is Blocking Ftp Via Windows Explorer
I am using Windows 10 and Bitdefender Total Security 2016. Even I set the rule "Windows Explorer traffic on FTP" to allow, it still doesn't work. I have to turn the firewall off, or set the network type of adapter to Trusted. But obviously neither is a good choice because the real network type is Public. Any solution?
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2 Problems Edge Browsing+Slow Awake
I have 2 problems with Bitdefender Total Security 2016. 1. Bitdefender starts incredible slow. All programs are running and i can use the system. But the Bitdefender Awake message takes 1-2min after starting the system. Tried everything. Fresh Windows 10 Pro x64 install. Reinstalling Bitdefender.. But its incredible…
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Ssl & Sec_Error_Bad_Signature
Bitdefender web protection can not be used with Scan SSL protection on. As many sites like "www.google.com" will be rejected by browsers, such as firefox. Can you fix this problem or at least stop resetting "Scan SSL" when I turn it off. The fact that firefox gives me the error "Peer's certificate has an invalid signature"…
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Firewall Problem
I selected "generic" to on but, when i restart my computer it always turn off OS win7
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Intrusion Detection System Is Off And Can't Be Switched On
My Intrusion Detection System is off and when I switch it to On it immediatly switch back to off.
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Setting Up Schedule For Antivirus Checking
Recently purchased and installed Bitdefender Antivirus Plus 2016 for my new Dell 15.6 Windows 10 laptop. I have trouble setting up schedules for quick or full scans. I fill in the frequency and the hour for scan. But then I cannot get to the OK button to confirm my choice because the window in question is too large for the…
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You Are At Risk
Hello I recently bought BitDefender Antivirus Plus 2016. Everything was working fine up until about 10 minutes ago. I was on Youtube and at the bottom of the screen I received a message telling me that my Antiphising Filter has been disabled. I opened Bitdefender and it said in big red letters saying: YOU ARE AT RISK. I…
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Please Wait While This Page Is Being Scanned
In about half of my FACEBOOK links I get the message "Please Wait While This Page is Being Scanned". and I wait and wait and wait.....What if i don't wait?
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Your Idiot Software Made By Clowns Permanently Deleted Dozens Of Irreplaceable False Positives!
And because it's so well written, it doesn't even automatically save the logs, so while I was scrambling to find out if I could do anything to get it back, I lost the ability to check the log! What the is this garbage good for? It's doing a better job wrecking things than any virus I could have ever gotten!
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Exception Needed For "gwx_Control_Panel.exe"
Just upgraded to AV+2016 from the Free version, and had (and resolved) an issue. For those of us deliberately trying not to upgrade to Windows 10, might I suggest a built-in exception for "GWX_control_panel.exe", which tries to set a registry value to prevent the unwanted OS upgrade? Thanks! -JW
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Non-Stop Port-Scans
Good Day! I've recently updated my Windows 10 and started receiving an insane amount of port scans for multiple different IP's, 6-8 per minute. Can someone tell me what's going on??! I've done multiple system scans that came up empty. This issue has me really scared. Thanks for your time! See attached for an example.
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Web Protection Is Constantly Alerting
At finance.yahoo.com, web protection is constantly alerting with reference to s.adzmath.com as an infected malware page. Is this a false positive? It seems similar to an issue at finance,yahoo.com in February with a different address.
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Outlook.com Malware Warning
Hello, A few times now I've gotten the message that Total Security 2016 has blocked a website as containing Malware. It shows my outlook.com email address but shows a lot of letters and numbers before the address that don't show in the normal URL of the outlook.com e-mail page. Anybody else experience this ?
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Settings Change By Themselves
total security 2016 windows 10 pro x64 stable build I have a problem with parnoid mode, it switches itself off sometimes. Also the level of intrusion detection switches itself from low to medium . what causes this?
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Search Advisor Freezes Windows
This took me several days to work out. Windows 10 Pro 64 bit would continuously freeze when browsing. It generally happens when changing tabs within the browser (Chrome/Fixfox/IE etc). Nothing logged in the event viewer. Eventually after much experimentation I turned off search advisor in Total Security 2016 and stability…
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Turn Off Firewire Real Time Scanner
Hi Is there any way to completely turn off realtime scanning just for firewire in BD Total Security 2016? Many thanks.
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Scan Ssl Feature Blocking Access To A Website
Hi, I'm new to the forums. So here's my issue. I'm trying to pay my electricity bill. I know that the website cert has expired, but this is a legitimate website. When the website is verified by a COMODO web certificate, it works just fine as an exception. With BitDefender, it does not. I have added the website to my white…
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New Ransomware Vaccine Included?
Just wanted to confirm that this stand-alone program is already included in the latest update of BD IS 2016. No need to download it separately, right?
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Adding Processes With Non-Standardized Extensions To Process Exceptions / Black Desert Online
Hi there, I am currently playing the MMO "Black Desert Online", which was released just some time ago, on my home PC. The game uses XIGNCODE3 as a system for cheat protection. Presumably, it scans the game process to check if it is currently being accessed by any other process. If it is, it makes the game immediately shut…
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Firewall Is Blocking My Scanner
I just upgraded to Bitdefender Total Security 2016, and now I cannot connect to my HP Deskjet 2520 scanner. Printing functions work ok, just cannot scan. If I turn off the firewall, it works. How can I get this working without having to turn off the firewall? Thanks
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Bitdefender Flagging One Website With Invalid Certificate
There is a website which I frequently access from several of my computers all of which are running BITdefender Antivirus Plus 2016. On just one of my computers, this website is being flagged as having an invalid certificate. I can access many other secure websites; it is just this one particular website that is giving me…
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Bitdefender Total Security 2016 Doesn't Recognize Me As The Administrator Whenever New Windows 10 In
As stated in the title, Bitdefender Total Security 2016 doesn't recognize me as the administrator whenever I install a new Windows 10 insider build (it will probably append also when new stable build is installed). So I can't change on access scan settings. To solve the problem I have to uninstall Bitdefender and…
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False Positive
my bitdefender signal a good file as a false positive. My good file was clean. I have recovered from the events panel, but if I delete it and rewrite it, S.O. gives me an access denied error. Can you help me remove the signature Bitdefender from that file on that path.