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us.ck-ie.com
Bitdefender keeps blocking this url due to a revoked certificate. This happens about every hour, on several computers (Dell laptop, Lenovo desktop) even when the computer is not connected to the internet (WiFi off, ethernet cable disconnected) and sitting idle. I cannot seem to find much information about the site, nor…
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Possible Forum Bug?
I note that the Parental Control announcement in the News and Blogs Forum shows as having one new post, and it is bolded, as is the case with the Expert Community Guidelines post at the top of this Forum. They don't unbold when read, and the new post flag remains. Any ideas? Is anyone experiencing this? Have a great day.…
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Having trouble submitting the false positive report form
I've got a .jar file that's part of a modded minecraft pack which is being flagged as a Trojan by BitDefender. I believe that this is a false positive. I've been trying to submit the file as part of a false positive report using the form here - but I seem to be unable to submit the report with the file attached - every…
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can bitdefender scan my dell laptop (win 11) in safe mode
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Does McAfee and AVG fake infections to Sell their Products
My laptop showed 18 viruses by McAfee since it was on my system when I purchased it, and it suddenly popped into notification. I then ran a AVG free and it pointed out 3 Trojans. Searching for best anti virus, I found Bit Defender stood out ahead of McAfee and AVG. . But when I purchased a copy and installed, it showed no…
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Suspicious Connection Blocked
I get this message every day, every time I use the internet. I typically use Edge. Even when I go to Bitdefender. It is very annoying, and I can't seem to turn it off. Help please.
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ATT&T data breach
I received an email - supposedly from BitDefender - from this email address: xpressus.emsmtp.us. It was regarding the AT&T data breach. Is this an email from BitDefender?
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How do I find out what my support ticket number is?
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Respect
Hi All, Just want let you know i am back to Bitdefender TS and Bitdefender VPN. Just renewed my TS subscription with 2 years and my VPN one with one year. I know i was a bit disappointed with BD, but finally my issues are resolved so BD deservers the credits and a new chance ! Happy to be back and keep up the good work !…
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Gui Bug
Hello, i have an issue with my bitdefender total security bug. it shown a weird wording. and also the firewall is not active, i cannot block apps or link. also the notification doesn't show anything. i don't know where to log support case. i tried the website support email /consumer/support/help/. it's stuck at loading…
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bitdefender timing out any website with http and no https
I can't log into any site that does not contain the "s" any with just http just time out. New problem in the last week or so. Here is an example: http://tidesandcurrents.noaa.gov/noaatidepredictions/NOAATidesFacade.jsp?Stationid=9415252&bmon=01&bday=20&byear=2015&edate=&timelength=daily
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Why do I get a Survey for Companies when my license is a Family edition?
I just don't get it. I have a Bitdefender Family Pack subscription for 15 devices. Works swell. To the same e-mail I have registered with that license you send out a questionnaire that after the first page is directed towards companies. I can click 9 there, but the following is a bunch of corporate related questions. The…
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getting this error Oops, something went wrong with your request. Error: invalid request parameters.
so used windows back up recovery and well it did not go good , so bit diffender was uninstalled and i re installed it. after that when i click on the application , it asks me for the sign up , after giving correct credentials i get this error `Oops, something went wrong with your request. Error: invalid request…
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Deleted comments?
I have posted two comments with what I think was valuable advice and they got deleted. Thank you admins for your 'Securitatea' methods of silencing voices you do not like. I really regret for returning at this forum and at BitDefender, had no idea it became so toxic. Have a great day.
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What would block a sign-in to a website?
I use Backblaze to backup my PC. I am getting an error when I try to sign-in. I am working with their support to try to resolve the issue. 40-days ago, I was able to sign-in without an issue. They are pointing the problem to Bitdefender .. I have whitelisted Backblaze.com in Bitdefender Web Protection - error persists. I…
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Blocked due to too many failed login attempts
I've encountered an issue lately that's becoming increasingly frustrating. It seems that whenever I attempt to log into certain websites and mistakenly enter the wrong password, I'm immediately blocked from making any further login attempts due to "too many failed attempts" – even though this is often my first login…
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upgrade from 3 windows devices to 5 mixed devices?? License # question
I currently have a license for 3 windows devices. I would like to add a few more devices (mixed windows and/or iPhones) If I purchase the offered upgrade to 5 mixed devices are these 5 new licenses in addition to the 3, I already have (8 total) or does this upgrade only add an additional 2 new licenses? Thanks in advance
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Whitelist not working, still can't access domain
Hi guys There is a crypto website I use frequently (several times a day) which has now been falsely flagged as a phishing website, [*url removed by @Flexx*] I've whitelisted and rebooted, still nothing. Unfortunately I need this website as much as I need BitDefender and at the moment my only solution is to shutdown…
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My ticket number is 1009133306, I need a refund
My ticket number is 1009133306, I need a refund
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When can I post links?
hi I wanted to post some examples of a problem I am having but see a message that I haven't been here long enough to post links. That was a while ago so I thought I would try again and got the same message. In the description of roles it states: "please note that permissions to post links and images will be unlocked after…
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Why my emails disappear when I use system scan?
hello every one evert time I use system scan my emails disappear for my outlook 2016 and I have to export them again , is there any way to avoid my outlook to be scanned please
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Is Bitdefender compatible with Intel Ultra processors? | Emmanuel Katto
Hello Bitdefender, Myself Emmanuel katto, I would like to ask a question. Does the Bitdefender software support Intel Ultra processors, and are there any plans for a release date for this feature? I am considering purchasing a laptop with an Intel Ultra processor for improved security and privacy. Thank You!☺️
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enable DNS over HTTPS
This is what bit defender is telling me to do in Firefox. Says to go to Settings, Network Settings and check the box that says "enable DNS over HTTPS". When I go to Network Settings in Firefox there is no an option to check this box. See attached photo.
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MALWARE and SPYWARE
Hi Bitdefender Community, I think I have a problem I'm not sure but I'm pretty new to Bitdefender firewall. can anyone help me if this is safe or not Thank you!
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I get this warning 50 times a day. Is this a legit update ?
I get this warning 50 times a day. Is this legit ? Application wpsupdate.exe has been detected as potentially malicious and was blocked. Application path: C:\Program Files (x86)\Kingsoft\WPS Office\10.1.0.5644\wtoolex\wpsupdate.exe Command line parameters: "C:\Program Files (x86)\Kingsoft\WPS…
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exceptions
when I go to dashboard critical notifications, the question "add to exceptions?" shows up. What is the meaning of this. I am a rookie!!
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Email protection
Hi, I use Total Security and have added my mum's phone to my account. Is it possible to add her email address to the Email protection option? Being in her 80s she is clueless about not opening unknow emails with attachments. If I can do this, do I need to know her email (gmail) password to add her? Thanks in advance anyone…
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Default email rule
Is there a way to edit a default email rule? I can see that its locked.
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Does Anyone know how to fix this?
I did not know where to put this but I turned on the Anti Tracking from the VPN and then my text did this on sites like Google, my best guess is that it is showing me the placeholder value that is used before the real HTML tells it the actual data but I do not know for sure. Anyways I reset chrome, turned off the Tracker,…
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Do I need to install Bitdefender on my smart tv?
I am concerned that my TV is connected to the internet. I search alot of online programs. Should I can I download the Bitdefender on my TV? Thank you in advance DotnEd