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Deleted comments?
I have posted two comments with what I think was valuable advice and they got deleted. Thank you admins for your 'Securitatea' methods of silencing voices you do not like. I really regret for returning at this forum and at BitDefender, had no idea it became so toxic. Have a great day.
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What would block a sign-in to a website?
I use Backblaze to backup my PC. I am getting an error when I try to sign-in. I am working with their support to try to resolve the issue. 40-days ago, I was able to sign-in without an issue. They are pointing the problem to Bitdefender .. I have whitelisted Backblaze.com in Bitdefender Web Protection - error persists. I…
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Blocked due to too many failed login attempts
I've encountered an issue lately that's becoming increasingly frustrating. It seems that whenever I attempt to log into certain websites and mistakenly enter the wrong password, I'm immediately blocked from making any further login attempts due to "too many failed attempts" – even though this is often my first login…
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upgrade from 3 windows devices to 5 mixed devices?? License # question
I currently have a license for 3 windows devices. I would like to add a few more devices (mixed windows and/or iPhones) If I purchase the offered upgrade to 5 mixed devices are these 5 new licenses in addition to the 3, I already have (8 total) or does this upgrade only add an additional 2 new licenses? Thanks in advance
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Whitelist not working, still can't access domain
Hi guys There is a crypto website I use frequently (several times a day) which has now been falsely flagged as a phishing website, [*url removed by @Flexx*] I've whitelisted and rebooted, still nothing. Unfortunately I need this website as much as I need BitDefender and at the moment my only solution is to shutdown…
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My ticket number is 1009133306, I need a refund
My ticket number is 1009133306, I need a refund
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When can I post links?
hi I wanted to post some examples of a problem I am having but see a message that I haven't been here long enough to post links. That was a while ago so I thought I would try again and got the same message. In the description of roles it states: "please note that permissions to post links and images will be unlocked after…
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Why my emails disappear when I use system scan?
hello every one evert time I use system scan my emails disappear for my outlook 2016 and I have to export them again , is there any way to avoid my outlook to be scanned please
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Is Bitdefender compatible with Intel Ultra processors? | Emmanuel Katto
Hello Bitdefender, Myself Emmanuel katto, I would like to ask a question. Does the Bitdefender software support Intel Ultra processors, and are there any plans for a release date for this feature? I am considering purchasing a laptop with an Intel Ultra processor for improved security and privacy. Thank You!☺️
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enable DNS over HTTPS
This is what bit defender is telling me to do in Firefox. Says to go to Settings, Network Settings and check the box that says "enable DNS over HTTPS". When I go to Network Settings in Firefox there is no an option to check this box. See attached photo.
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MALWARE and SPYWARE
Hi Bitdefender Community, I think I have a problem I'm not sure but I'm pretty new to Bitdefender firewall. can anyone help me if this is safe or not Thank you!
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I get this warning 50 times a day. Is this a legit update ?
I get this warning 50 times a day. Is this legit ? Application wpsupdate.exe has been detected as potentially malicious and was blocked. Application path: C:\Program Files (x86)\Kingsoft\WPS Office\10.1.0.5644\wtoolex\wpsupdate.exe Command line parameters: "C:\Program Files (x86)\Kingsoft\WPS…
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exceptions
when I go to dashboard critical notifications, the question "add to exceptions?" shows up. What is the meaning of this. I am a rookie!!
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Email protection
Hi, I use Total Security and have added my mum's phone to my account. Is it possible to add her email address to the Email protection option? Being in her 80s she is clueless about not opening unknow emails with attachments. If I can do this, do I need to know her email (gmail) password to add her? Thanks in advance anyone…
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Default email rule
Is there a way to edit a default email rule? I can see that its locked.
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Does Anyone know how to fix this?
I did not know where to put this but I turned on the Anti Tracking from the VPN and then my text did this on sites like Google, my best guess is that it is showing me the placeholder value that is used before the real HTML tells it the actual data but I do not know for sure. Anyways I reset chrome, turned off the Tracker,…
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Do I need to install Bitdefender on my smart tv?
I am concerned that my TV is connected to the internet. I search alot of online programs. Should I can I download the Bitdefender on my TV? Thank you in advance DotnEd
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Scan Flash Drives defaults to 'Autoscan'
Total Security. Scan Flash Drives defaults to 'Autoscan' each time computer is booted. It's annoying and I want the "disabled" option to remain disabled each time I boot computer.
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My laptop camera is not detected
Hello all, I know some similar question has been posted (https://community.bitdefender.com/en/discussion/82472/no-camera-access) but the solution posted on this old thread doesn't work with me. I think this old thread is related to an Asus laptop (with Control Center) but I have an Acer. My problem : My camera (integrated…
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Installing dependencies in VS Code
Hi, Has anyone encountered a problem when installing dependencies in VS Code? I am trying to install React dependencies and it does not allow me. Any thoughts? Thanks much
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Malware detected
Anybody has seen this one before? Gen:Suspicious.Cloud.4.UB2@aeFtWjfi According to Bitdefender, it was detected in my network. Thanks.
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Why the conflict: Endpoint Security vs Total Security?
I am a freelancer and purchased a laptop from my IT service provider client because my laptop is now ancient and bits are falling off. The client installed BD Endpoint Security to protect their network. I went to install BD VPN and Total Security. VPN installs and runs, no problem. Total Security insists that I first…
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How to change my username?
I tried to change my username but it says that i don't have permission to do this. Anyone knows how to change or where i need to make this request?
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LinkedIn Issue
Since installing Bitdefender I am now having issues watching videos on my Linkedin feed page. Initially I see the video then when I scroll down the video disappears and is ghosted, but I can listen to the video audio. I am not experiencing this issue on any of my other social media accounts?
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Does Bitdefender support Intel Ultra processors?
hi Bitdefender I have a question, does your Bitdefender software work on intel ultra processors and I thinking about get laptop with intel ultra processors for better security and privacy so do you have date it be release. thanks Bitdefender
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I forgotten my security password, how I retrieve that password
My security password is forgotten what I do
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How to hide my name?
I have an Android cell. I posted a printer on a Freecycle site, and a person responded with a phone number. I called it to arrange a dropoff site. He answered with "hello my first and last name". I have never used my real name online, and here is this stranger whose phone is displaying my real name and phone number. I said…
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MT4
Hi all, I am new to this but I have had Bitdefender for many years. I have a problem as it has suddenly put my MT4 program into quarantine. It is asking for me to chose another path to restore it. However, when I chose another path, it says " The system does not have rights to access the specified path" This is very…
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Data breach on my email
I checked my email about data breach and turns out in 2020 i had 3 data breaches and one was on cit0day Should i do something even if it is old? since then i already changed passowrds but i'm about to set a password manager, would this help?
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How to uninstall SafePay
SafePay creates more annoyances than it's worth for me, so how do I eliminate it from by Bitdefender account? It launches and takes over my screen for banking sites that are on my exception screen. Sometimes I have to reboot my PC to get my system back to normal.