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Been requesting for refund within 30 days. NO REPLY FROM SUPPORT FOR A WEEK
So we have been requesting a refund for a week. NO REPLY> ALL WE GET IS AN AUTOMATED EMAIL.
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Task failed! [-6]
I noticed that my 2016 server did not have firewall, etc. installed. When I tried to update the configuration, I got the following message: Failed Task. Reconfigure agent settings(sub-task) has failed on CONNECTSERVER, returning the error message: Task failed! [-6]. Do I need to uninstall and reinstall the agent? Thanks! :)
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SAFEPAY
I tried to do some banking this morning and i got a pop up that said " The application X USB Display is preventing Bitdefender from functioning correctly. Press close X USB Display and try again." I need help in trying to solve this.
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Dexhunter an infected web page?
Dexhunter.io is flagged as an 'infected web page'. Can someone please verify if this site is malicious? The dex is used by thousands of people within my community and no one has seemed to have any trouble.
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Does Bitdefender do anything to the Windows 10 Registry?
Bitdefender optimization indicates all registry items are good. Another optimization routine indicates a large number of registry files can be deleted because of no data or missing parameters. This started after I first installed Bitdefender. I don't want to delete the Registry files if Bitdefender has modified them in…
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Downloadsnelheid door PVN vertraagd van 4MBs naar 300KBs.
Hallo, ik ben al weken bezig om de oorzaak te achterhalen. Alle mogelijke oplossingen die op internet geschreven zijn helpen niet. Ook de 7 oplosmogelijkheden van Bitdefender zelf geven geen resultaat. Enige oplossing is de automatische verlenging van mijn abonnement te stoppen, PVN te verwijderen en op zoek te gaan naar…
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Does Bitdefender Premium Security include protection from Viruses
I am wanting to work out if I cancel renewal of my Anti-virus protector for Mac now that I have got Premium Security. I do not want to pay for both if the Premium Security covers this. I cannot find a black and white answer. Sorry also if I have posted this question in the wrong place. I pretty much have no idea and am…
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Bitdefender total security or safeplay
When I'm NOT on a banking or financial or any other kind of monetary site, my entire screen dumps to a "Safepay" screen, then after a second or so the whole monitor gets covered with a blue,black swirling lines. And just sits there. It's been doing this for a few weeks, so today I just disabled (hopefully) the WHOLE…
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catch-nimbus.bitdefender.net access requirement
I've not seen any errors on any of the machines running bitdefender on our network so this question is potential unnecessary but I would like to know of the requirements for access to catch-nimbus.bitdefender.net. The question stems from the fact that cloudflare's malware DNS resolver is blocking this address (returns…
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Account security
Hi, In account security, it states that it has sent me an email with a verification code, but I never receive email. Yes, I have checked spam folder. Any help? Thanks.
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PC HelpSoft, PC Cleaner removal
Hello, I'm trying to remove the following from my computer. Any help would be appreciated. Thanks!
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Disque C saturé
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I bought some online gift cards and I can't get to the site to print or even see them.
It is merchant.wgiftcard.com. What can I do to get this website to work? I think it is probably being blocked somehow by Bitdefender.
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Cannot Contact Support
Hi everyone, When I try to contact support by sending an email on the support page, I click on submit, and nothing happens. I have tried in Firefox, Edge and Chrome. Can anyone help? I need to contact support. Thanks
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Does BD identify phishing emails?
I'm running it on my chromebook. So far I think I have some phishing emails in Outlook.com but I don't see that it identified anything.
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Safepay issues
Good day all I have the following issues with Safepay since last week. Safepay does not allow me to use a dropdown bar, all other features work work except the dropdown option. Kind regards Rayner
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Has Anyone Else Encountered Xg4ken.com?
I'm getting near the end of my tether and hope that someone can indulge me with an answer. A few weeks ago I suddenly had a problem accessing my Etsy account via duckduckgo on my desktop (Windows). When I logged in I kept getting a 429 error. Then one day I actually watched what was going on when I tried logging in. The…
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Can I install Bitdefender Antivirus on a Amazon Firestick
Any info would really help. Thanks in advance. Handtorch
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Bitdefender for Mac Vs Total security
Hi, Does Bitedefender Antivirus for Mac offer the same protections as Bitdefender Total Security? I want to protect an Android device and a Mac laptop, it seems cheaper to buy two antiviruses, one for Mac and another for Android than to buy Bitdefinder Total Security. Thank's Bitdefender for Mac VS Bitdefender Total…
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Why is Bitdefender blocking outgoing emails from MS office Outlook?
We have a problem with Bitdefender blocking outgoing emails from Outlook, it happenes on some of our PC's and not others
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Does Bitdefender analize all drives on my computer (2 hard disk and 1 external one) automatically
Bitdefender analyse-t-il automatiquement tous les disques de mon ordinateur (2 disques durs et 1 disque externe) ?
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how to unistall bitdefender on chromebook?
I dont see any uninstall link or button
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Firefox: Gah. Your tab just crashed. since yesterday
I suddenly can't use Firefox (v119.0) anymore, even though I didn't install any new software on my system. I noticed however, that Bitdefender updated. Since then I get the above error for every single link, and even the Firefox-Addon page just stays empty (I can access the "about:config" and the "about:crashes" though). I…
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How to figure out what is calling omnatuor
I keep getting notfications from Bitdefender about something trying to request something called omnatour.com. How can I find out what page, plugin or program that is doing that, to that I can get this stopped ? Infected web page detected 5 minutes ago Feature: Online Threat Prevention We blocked this dangerous page for…
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Is Bitdefender Good for My Computer?
Hey everyone, I've been hearing a lot about Bitdefender lately and was wondering if it's a good antivirus for my computer. I want something that's easy to use and provides strong protection. Can anyone share their experiences with Bitdefender or recommend any other good options for antivirus software? Thanks!
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Question about BitDefender's file Quarantine/Deletion Processes
From posts that have been posted in this community, it seems that during antivirus scanning, files identified as potential/actual malicious files can be automatically deleted by BitDefender's antivirus software, without being moved to the quarantine folder - depriving the user of a chance to restore files that aren't…
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Wie kann man Safepay auch per Handy nutzen?
Wie kann man Safepay auch per Handy nutzen?
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Do I need to worry about a data breach if my email no longer exists?
Hi I have recently received notification of data breach for email marco@lightweb.com.au, but I disabled that email address over a year ago. Should I be worried? Thanks Marc
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Adware Removal Tool for PC
Is this product active ? If it is not active why the site is running ? https://www.bitdefender.com/media/html/adware-removal-tool-for-pc/ Thanks in davance
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I recently was removed from Facebook and am unable to appeal.
It appears that Facebook has confused my email with someone else's account. When I try to log in the email comes to my mail account, but the name is wrong. I have had this account since 2007 and the Gmail account since the 1990's with no problems. I have tried everything I can think of to contact them with no success. Does…