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Why Bitdefender banned me from their site?
Im on try use Bitdefender. When i decided to buy it he opened Bitdefender site. I looking for offers and suddenly i see site becomes empty with info: "The owner of this website (www.bitdefender.com) has banned you temporarily from accessing this website." All contact directions are to the same site, when i still see "The…
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The system does not have rights to access the specified path
Everytime Bitdefender updates, it quarantines a file and i cant restore it, even though its been added to exeptions previously. I just get the message "The system does not have rights to access the specified path " i am getting really tired of this and having to redownload the file i want to keep, switching off all the…
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How to upgrade to NETGEAR Armor Plus
Received the email "You are now eligible for a FREE upgrade". I click the button and link to a website, then shows "Unfortunately, you’re not eligible for this offer." What's going on?
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Pixel 6 vs Pixel 5
Is there are a big deference between the cameras and performance of these two devices? is it worth for buying pixel 6
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A status ve been changed & badges
I'm getting notifications that the status of my forum thread has been updated, but the notifications don't provide any details about the specific changes or their potential impact. Clicking on the notification just reopen the post without highlighting any change about which the notification was received.
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How to reach support?
Hello! I have been trying to send a message to Customer Support through https://www.bitdefender.com/consumer/support/help/ but for some reason it doesn't seem to be working. As soon as I click on submit the webpage starts loading but it stays loading. This has been going on for about an hour now. I have tried with another…
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Your thoughts on BD
Hi All, New to the forum. I'm looking for an AV suite that includes excellent anti-keylogger protection, unlimited VPN, and that's not resource-intensive. I'd like to get current users' thoughts on what they like and don't like about BD. I understand it offers phishing protection as well, but does that also work with…
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Live Chat - eMail verification
Hello, I had written to the chat support earlier. Now I get an email like this. Verify your email address LiveChat support@livechat.com Is this real? Greetings
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BDAgent and BDAgentApp startup apps both using the same Exe?
Hi, I seem to have 2 instances of "C:\Program Files\Bitdefender\Bitdefender Security App\bdagent.exe" running in my HKCU\..\Run registry key. One is called BDAgent and the other is called BDAgentApp. Is this expected or should I disable/remove one of them? Thanks!
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Why 2active bdagent at startup
I have 2active bdagent at startup. Can I deactivate 1? TIA Charles
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Extremely Bad Support from Bitdefender
Never really had a problem with the product until you needed help and the support is so bad! The support is typically non-existent and the support staff is extremely rude and obnoxious. How do you file a complaint?
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What's the difference between "product password" vs "master password" vs "bitdefender password"?
Being new to Bitdefender, having joined after the 2024 Kaspersky "purge", I'm getting a bit confused about which password the various faces of BitDefender are asking me for as I navigate this new BitDefender world where things that were automatic/already setup/passwords were saved/etc. have now been reset due to the switch…
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file shredder
just installed windows 11 24H2 on 2024-10-20 right clicking on a file, select bitdefender\file shredder the window bitdefender file shredder won't appear if file shredder is selected main page everything works regards
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Why is it not possible to contact Bitdefender?
I have just renewed my Bitdefender and It is now due to expire in October 2025. However, after I had renewed it they sent me an email telling me that they were going to take a payment of more than twice the amount I had just paid in August 2025, two months before my next renewal is due. I realise that they like people to…
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how do I contact Bitdefender direct by email?
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Are emails from bitdefender@hello.bitdefender.com legit?
There's a short window on an email I received and while it looks legit there's reason to question the legitimacy. If email from bitdefender@hello.bitdefender.com comes from Bitdefender, that's all I really need to know.
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Bug Reporting
bug reporting feature is missing under windows section of the forum , plz add it
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Wallet for bank cards atc
would be nice to have like a wallet type innovation inside the phone instead of buying a case with wallet etc. it sounds daft but imagine like opening your phone itself and having access to your bank card.
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Temporary disable Bitdefender via System icon or Profile
Hello, I use my PC for two reasons. The first one is my music studio, running software to compose and produce music. The second reason is connecting to my work at the hospital. I am very pleased with the Bitdefender software but when using my computer for composing and producing music I want to benefit form th complete…
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J'utilise Bitdefender total security et la fonction safepay. Malheureusement Bitdefender n'accepte p
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Bitdefender pop up ads
I'm paying for your software and I am subscribed to renew. You are already getting my money. Why would you do something so scummy like pop up ads? There's no freakin way I am sticking with a company that give me pop up ads. I've been using bitdefender for years but I'm going to have to find a new product. I know this post…
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Does trafficlight interface with bitdefender software in all chrome/firefox based browsers?
Looking at the reviews on the chrome web store, some users claimed that defense with the trafficlight extension is best when paired with bitdefender's antivirus software. I know that the anti-tracker extension only works on supported browsers. However, I am not in need of anti-tracker. I am wondering about trafficlight for…
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Does Bitdefender prevent me from down loading TOR...
I am trying to down load Tor using Duck Duck Go browser. I am having no luck..I have tried to then down load TOR using Brave browser. Is Bitdefende blocking it?
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BitDefender Rescue Disk ISO Download
hey guys. 😊 i Want to Download The Last Available Release of BitDefender Rescue Disk! Please give me a Download link! 😉 MY PC IS NOT INFECTED I JUST Love playing around with Rescue Disks. I've played with ESET SysRescue, Kaspersky Rescue Disk and i want to play with BitDefender Rescue disk!
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Bitdefender causing my ip to be blocked
Hi, I installed Total Security on my windows laptop and apple phone, since I did my website and emails keep going offline because my ip keeps being blocked by my hosting company. I have gone through everything it could be with my hosting - siteground - and the only thing left is bitdefender which is when this all started.…
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is bitdefender stopping apple mail forwarded by rule from being executed?
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Error code: Oxc000007b (vlflt.sys)
Good Day There is an error which leads my windows 10 pc to get bluescreen and cannot access or repair the window. As advised in google, i have renamed the vlflt.sys to vlflt.sys.bak, and it worked until i reinstalled the bitdefender software which i have uninstalled. The issue persist again. this points to the bitdefender…
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Internet connection errors - windows 11 since august
Since the updates in august, I have structural issues to connect the internet with my laptop. The issues variate from permanent connection error to a delay of a few minutes. It also occurs in different networks (home, work) It happens by different browsers ( Edge, Chrome, Firefox). Reinstall of the browsers didn't solved…
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Why are different options offered in different countries for the same product?
I’m looking at purchasing Bitdefender Family Pack however in Australia this product doesn’t include email protection or the password manager but the family pack options on the US site does. Why are the options different between the countries? Are there any issues purchasing from the US site even though I’m in Australia or…
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Bitdefender "QuantumShield" - Next-Gen Anti-Exploit Technology
Bitdefender QuantumShield is a revolutionary cybersecurity feature designed to protect users from advanced zero-day and memory-based exploits by leveraging quantum-safe encryption algorithms and real-time behavioral analysis. As cyber threats become more sophisticated, with attackers increasingly targeting hardware…