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What is cache memory where it is installed?
hardware components
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Is it necessary to use Malwarebytes in conjunction with Bitdefender?
Malwarebytes is up for renewal but questioning if it's necessary if I'm using Bitdefender
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suspicious webpage activity detected
I am receiving the following message by my bitdefender: Online Threat PreventionThe page…
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Watchdog agent not running
I tried to find the answer first but no joy. I was looking at my processes and it said my watchdog agent was not running. Google said that was to protect me against incoming viruses. When I go into the process monitor I dont see it as a startup option for some reason to enable it. (I found it via Revo uninstaller pgm which…
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Can devices see the other devices in the bitdefender account?
Hi everyone, Do my devices in my account communicate with each other? This might be a stupid question but if one of my devices would for example be infected with a malware can this device then infect my other devices through the bitdefender central? Thx
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Google Drive Icon multiplying
Hi there, I am getting an issue where the Google drive icon is multiplying across the screen, this is causing general slow down, the drive not syncing correctly and also keeps jumping off the page I am on (so text stops typing). I think this is related to Bitdefender but not sure exactly what part. Any help appreciated.
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Invitation virus
A few weeks ago I received an email from a trusted friend, saying I was invited to an event. I clicked on the link, and attempted to log into the site with no success. Regardless, it seems like a virus was attached to the email and replicated itself to all contacts associated with the email account. I’ve heard from a…
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Can't submit a support ticket
It just sits there with the animation on repeat until it failes with a captcha expired message.
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my desktop widget never shows up anymore on desktop.
Turning on computer and after starting up the desktop widget never shows up on the desktop? I make sure it is turn on at start up, but still does not show up on desktop!!
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Bitdefender services are not responding
Message in the taskbar "Bitdefender services are not responding. Please restart your computer". I already made 2 restarts but the problem persists. Although according to notification area icon (Bitdefender Agent) BD is not working the widget is GREEN This is the 4th time that this is happening and every time I have to do a…
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Adding firewall rules is a painfully slowww and cumbersome user experience and must be redesigned
As a Bitdefender power user I want to be able to quickly add multiple firewall rules so that the application doesn’t slow me down and subject me to a poorly designed user experience that apparently no experienced UX designer has ever looked at. What should take at most 30 seconds, on average takes 5, 10 or more minutes.…
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BitDefender does not recognize my home wifi WPA2 secured network as secure
I keep getting BitDefender pop-ups on laptop when connected to my secured Wifi network. Where is the setting to disable these annoying pop-ups? I'm using 802.11ac with WPA2-Personal Security, so this is NOT an 'unsafe' Wi-Fi network. I personally find this notification insulting.…
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New User -- Would Like to Know More About Fixing My Own Computer
Hey, So, I'm new to Bitdefender. I purchased a subscription because it seems like a reputable company. I have only had the service for a day, but it isn't helping with some of the bugs I've had on my computer recently—hence the purchase. Whenever my computer half-breaks, I try fixing it, but it ends up almost the same. I…
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Piratage email
Bonjour. On m a pirate mon email [email address removed by admin] Je voudrais changer cet email par un nouveau mais comme ce pirate gère mon email comment puis je faire pour changer cet email sur mon compte Bitdefender ?
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Reset Settings Password
I have forgotten the password that restricts access to Bitdefender settings in the PC application's Settings tab. How do I reset this password. My thanks in advance for any assistance.
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Stop it with the notifications
Like seriously, what kind of big brain thought it was a good idea to bombard the user with intrusive popups that cant be turned off? I dont need to see that you blocked a popup. What I do need is to work without a useless notification blocking me from using my own keyboard. What to you want me to do with that information…
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Another Possible Forum Bug ?
For the last two days, my points count has not increased as it should based on my post count. I do know that it can take 24 hours to refresh, but this is the first time it has stalled for so long. Is the site undergoing maintenance? Is anyone else experiencing this, or is the Forum software just picking on me? 😢 Have a…
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bdservicehost flooding my internet connection
Hello, while troubleshooting my internetconnection loss i saw in my firewall log (on my asus AC-88U router) that a pc in my network was flooding my connection. Apr 24 22:48:53 kernel: ACCEPT IN=br0 OUT=eth0 SRC=192.168.2.187 DST=34.120.68.241 LEN=52 TOS=0x00 PREC=0x00 TTL=127 ID=2170 DF PROTO=TCP SPT=58643 DPT=443…
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BitDefender threat pop-up are annoying.. How to remove ?
Hi ! There is a website (a local TV stream) which tries to connect to certain links which BitDefender sees as harmful. My problem is that each time BD throws a pop-up to tell me about it - It throws me from the window I'm in - typing in word/whatsapp/etc. - Even when writing this now - it threw me out several times… Is…
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Bitdefender Home Scanner No Longer Produces Scan Results
I have been using the home scanner for a two or three years now and it used to work great. All of a sudden, several months, ago, it quit producing reports. When I scan the home network I get a "REPORT NOT AVAILABLE" message for every connected device. I have made no changes to my system (other than the usual Windows…
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Security
"Bitdefender services are loading now, please wait" for days after a reboot
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False positive malicious website
I've recently developed a website that was previously flagged as malicious (with no apparent reason as it was a pharmacy website of a friend of mine). New hosting and new design from scratch, without anything kept from the previous version. Unfortunately now that we're promoting the new version, bitdefender (and some…
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us.ck-ie.com
Bitdefender keeps blocking this url due to a revoked certificate. This happens about every hour, on several computers (Dell laptop, Lenovo desktop) even when the computer is not connected to the internet (WiFi off, ethernet cable disconnected) and sitting idle. I cannot seem to find much information about the site, nor…
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Possible Forum Bug?
I note that the Parental Control announcement in the News and Blogs Forum shows as having one new post, and it is bolded, as is the case with the Expert Community Guidelines post at the top of this Forum. They don't unbold when read, and the new post flag remains. Any ideas? Is anyone experiencing this? Have a great day.…
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Having trouble submitting the false positive report form
I've got a .jar file that's part of a modded minecraft pack which is being flagged as a Trojan by BitDefender. I believe that this is a false positive. I've been trying to submit the file as part of a false positive report using the form here - but I seem to be unable to submit the report with the file attached - every…
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can bitdefender scan my dell laptop (win 11) in safe mode
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Does McAfee and AVG fake infections to Sell their Products
My laptop showed 18 viruses by McAfee since it was on my system when I purchased it, and it suddenly popped into notification. I then ran a AVG free and it pointed out 3 Trojans. Searching for best anti virus, I found Bit Defender stood out ahead of McAfee and AVG. . But when I purchased a copy and installed, it showed no…
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Suspicious Connection Blocked
I get this message every day, every time I use the internet. I typically use Edge. Even when I go to Bitdefender. It is very annoying, and I can't seem to turn it off. Help please.
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ATT&T data breach
I received an email - supposedly from BitDefender - from this email address: xpressus.emsmtp.us. It was regarding the AT&T data breach. Is this an email from BitDefender?
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How do I find out what my support ticket number is?